Jobs at MSC | HiringCafe

Medical Service Company

PAP Troubleshooting Specialist

Customer service focused role troubleshooting PAP therapy, scheduling RTs, and processing non-clinical PAP tasks.

Manager, PAP Resupply

Oversee PAP replenishment, lead team, monitor metrics, drive process improvements, and ensure patient care and revenue targets.

Qualification Analyst

3+ years in healthcare documentation, payer review, intake, billing or clinical operations; strong understanding of clinical documentation and payer policies; detail oriented; proficient with digital workflow systems.

Sleep Contact Center Specialist CSR

Sleep Contact Center Specialist

1 year customer service experience; healthcare/customer service focus; strong communication; scheduling and HIPAA awareness.

Order Validation Specialist

Review orders for accuracy, ensure documentation, monitor billing, and communicate with management; Medicare/Medicaid/Commercial payer knowledge.

1 year customer service; handles inbound calls; schedule appointments; verify insurance; HIPAA knowledge; high school diploma.

Service Continuity & Patient Branch Support Specialist

Responsible for renewal of rental equipment, RUL/BEM processing, insurance verification, and branch-based patient support and billing accuracy.

Manager, Revenue Cycle Systems, AI, Automation & Process Improvement

Manager, Revenue Cycle Systems

5–10 years in project management, revenue cycle, transformation, or related areas; cross-functional leadership; technology implementations; strong analytics; AI usage.

Respiratory Therapist

Licensed Respiratory Therapist in good standing; NBRC credential; willingness to obtain additional state licensure; strong communication and organizational skills; valid driver’s license.

Director, Contact Center Operations

Oversee contact center operations; 5+ years leadership; process standardization; AI/automation; HIPAA compliance; strong people leadership.

Manager, Medical Documentation

Lead documentation team, ensure SWOs/CMNs compliance, audits, and process improvements.

Hospital Liaison

Institutional communications with patients, clients, and referral sources; healthcare customer service experience; valid driver’s license; ability to lift up to 50 pounds.

Licensed Respiratory Therapist with NBRC credential; willing to obtain additional state licensure; excellent communication; driving may be required.

Medical customer service experience, high school diploma, valid driver’s license, ability to lift 50 lbs, driving required.

Licensed Respiratory Therapist with NBRC credentials; valid state license; willing to obtain additional licensure; driving may be required.

One year of medical customer service experience; high school diploma; valid driver's license; ability to lift up to 50 pounds; capable of extensive driving.

Hospital Discharge Specialist

One year medical customer service experience; high school diploma or GED; valid driver’s license; able to lift up to 50 pounds; strong communication and organizational skills.

Hospital Discharge Coordinator

Coordinate hospital discharge communications, manage patient intake, liaise with case managers and referral sources, ensure documentation meets coverage criteria.

Sleep Clinic Liaison

On-site non-clinical coordination between sleep doctors, patients, and referrals; device troubleshooting; intake and communication management.

Entry Level Helpdesk Technician I

Helpdesk Technician

Provide first-level IT support, resolve basic technical issues, and assist with network and E-Commerce tasks; HS diploma and 1-2 years' computer support experience.

Outpatient Liaison

Two years minimum HME customer service experience; strong communication and organizational skills; ability to lift up to 50 pounds.

Talent Acquisition Specialist

Full-cycle recruitment, diverse sourcing, interview coordination, onboarding across multiple sites.

Medical Equipment Technician, Delivery

Medical Equipment Technician

High school diploma or GED, 21+, clean driving record, strong communication, ability to lift 100 lbs. HME delivery experience preferred.

Warehouse Specialist/MET

Warehouse Specialist

Responsible for filling, staging, and delivering orders; warehouse upkeep; customer education on equipment; valid HME delivery experience preferred.

Delivery, setup, and education of DME; on-call rotation; HS diploma; 21+; clean driving record; ability to lift 100 lbs; strong communication.

Delivery, setup, patient education for DME equipment; on-call rotation; clean driving record; high school diploma or GED; ability to lift 100 pounds.

Delivery, setup, patient education, and pickup of DME and pharmaceuticals within a defined area; route planning; on-call rotation.

Delivery, setup, patient education, and pickup of DME equipment; requires high school diploma and valid driving record.

High school diploma or GED; valid driver license; 21+; customer service skills; ability to lift up to 100 lbs; HME delivery experience a plus.

Call Center, Case Management Specialist

Call Center Case Management Specialist

Customer service experience; high school graduate; 1+ year CS experience; strong communication; HIPAA knowledge.

Credentialing & Licensing Specialist

Credentialing and licensing coordination for payers (Medicare/Medicaid/commercial); strong Excel/Word/Smartsheet; knowledge of PECOS, NPPES, CMS; DME billing familiarity; high school diploma; ability to work independently.

Audit and Regulatory Specialist

DME industry regulatory experience; data analysis; proficiency in Smartsheet, Excel, Word, PowerPoint; knowledge of Medicare/State Medicaid and commercial billing.

Orthotist

Certified Orthotist (ABC or BOCO) or eligible; credentialing with hospitals; MS/BA or higher; valid Ohio driver’s license; proficiency with Microsoft Office; strong communication.

Responsible for filling, staging, and delivering orders; operating in a clean warehouse; customer interaction for delivered items; physical handling up to 100 pounds.

Certified Orthotist Prosthetist

Orthotist Prosthetist

Certified Orthotist Prosthetist; eligible for credentialing with hospitals; proficient in Microsoft Office; strong communication; able to perform multiple tasks; physically capable.

Talent Development Coordinator

Coordinate training and development for staff in the revenue cycle; assist in training, evaluations, reporting, and material development.

Orthotic Sales Representative

Sell orthotic devices to healthcare providers; develop territory plan; travel; strong relationship building; clinical sales knowledge.

Controller

8+ years accounting, 2+ years management, Bachelor's in Accounting/Finance, GAAP knowledge, strong Excel

Certified Orthotic Fitter

Certified Fitter by ABC or BOC; experience with orthotics; able to credential with local hospitals; strong MS Office skills; good communication; valid Michigan driver’s license; lifting and manual dexterity required.

DME Biller

Biller

Timely and accurate billing/collections for Medicare, Medicaid, and commercial insurance; 3+ years payor reimbursement experience; Brightree; high school diploma.