Are you organized, detail-oriented, and passionate about delivering exceptional service behind the scenes? The Kingston Marriott Hotel is seeking a Sales Coordinator to support our Sales Department with administrative and client service needs. If you thrive in a fast-paced environment, enjoy building strong relationships, and take pride in ensuring every detail is covered, we’d love to have you on our team!
Who We Are – Easton’s Group of Hotels
Easton’s Group of Hotels is one of Canada’s most dynamic hospitality companies, known for our diverse collection of premium properties and a commitment to unforgettable guest experiences. We’re built on strong values, exceptional service, and a passion for making every stay memorable.
The Marriott Experience
As the world’s largest hotel brand, Marriott Hotels delivers warm, thoughtful service paired with modern luxury. Our Kingston property blends the comfort and elegance of Marriott with the charm and character of downtown Kingston, giving guests a stay they’ll always remember.
Why Work with Us?
Career Growth Opportunities: We support your development with training, mentorship, and advancement opportunities within the Marriott brand.
Prime Location: Work in downtown Kingston, close to the waterfront, attractions, and city life.
Employee Perks: Enjoy a Registered Retirement Savings Plan (RRSP), staff appreciation events, and periodic gifts.
Collaborative Culture: Join a welcoming and professional team committed to hospitality excellence.
Competitive Compensation: Benefit from a competitive salary, health coverage, and Marriott travel discounts.
Job Overview
As a Sales Coordinator, you will provide essential clerical and administrative support to the Sales Department while coordinating group bookings, contracts, and reservations. Your work will ensure that all sales details are accurate and that our teams are fully prepared to deliver seamless service to clients and guests.
Duties and Responsibilities
Handle all administrative tasks for the Sales Office, including reports and office supply ordering.
Assist sales managers with group and corporate room requirements.
Set up and maintain group profiles in CI & Lightspeed; manage billing, VIP details, and room assignments.
Ensure accurate posting of Bonvoy points and group revenue in a timely manner.
Finalize and submit weekly group reports to the front desk and DOSM.
Monitor group pick-up and communicate risks or changes to the Sales team.
Prepare sales kits, collateral, and client packages; maintain marketing supplies.
Coordinate with other departments for VIP amenities, special requests, and contractual needs.
Support sales events such as blitzes, tradeshows, and client functions.
Respond to walk-in or phone inquiries and direct them to the appropriate sales manager.
Assist with maintaining and distributing calendars, flyers, and sales collateral.
Achieve sales and revenue goals as assigned by the DOSM.
Follow all health and safety procedures and report concerns promptly.
Perform other duties as assigned.
Qualifications and Requirements
Education: High school diploma or equivalent required; some college preferred.
Experience: At least 1 year in a sales office or related field.
Skills: Strong communication, organizational, and computer skills; attention to detail and ability to prioritize in a fast-paced environment.
Other Requirements:
Typing speed of 50 wpm and proficiency with PC software
Ability to carry/lift up to 25 pounds
Ability to work flexible shifts, including evenings, weekends, and holidays
Strong teamwork and customer service focus
Health and Safety
Follow safe work procedures as outlined in departmental policies.
Comply with all Occupational Health & Safety regulations.
Report all injuries or illnesses to a supervisor immediately.
Participate in the Joint Health and Safety Committee by raising concerns as needed.