Our mission is to increase the success rate of small businesses. Traditional banking has been a growth limiter rather than a growth enabler for business owners, and we’re changing that. Relay is the all-in-one, collaborative money management platform. We’re building for employer SMBs and their finance function, internal and external, and are focused on delivering a human-centric customer experience. Ultimately, we help SMBs be ‘on the money'.
Relay is scaling fast, and winning top talent is the fuel that keeps us going. As our first-ever Talent Attractor, you’ll be the first spark in our recruiting engine. You’ll research, find, connect, and convert the best talent before they even know they’re looking. You’ll own the top of the funnel: mapping markets, telling our story, and turning passive talent into engaged candidates.
This isn’t an administrative role. We’re looking for someone who thrives on urgency, curiosity, and experimentation. Someone who uses data, creativity, and hustle to make a measurable impact every day. If you want to own the top of the funnel, turn talent into our secret weapon, and see your work shape Relay in real time, this is the role for you.
What You’ll Be Doing
Prospecting & Research: Proactively generate high-value talent pools, map markets, attend and host networking events, identify sponsorship opportunities for Relay in the community, and build strategic pipelines
AI-Driven Recruiting: Leverage AI tools to supercharge sourcing, outreach, and market research, using automation to scale volume while improving personalization and conversion
Outbound Campaigns: Own creative and tailored outreach across email, LinkedIn, and niche channels that get noticed, spark curiosity, and convert top talent
Storytelling: Be Relay’s first voice in the talent market; lead the initial conversations, ignite excitement, and inspire candidates to want to join our mission
Conversion Metrics: Track and optimize every step - outreach, to response, to screen, to recruiter handoff - ensuring your efforts turn into real-world impact
Experimentation: Test, iterate, and learn. Run A/B experiments on messaging, channels, and targeting, then double down on what works to improve results continuously
Collaboration: Partner closely with Talent Acquisition Partners, delivering calibrated candidates who are ready to interview and move quickly through the funnel
Who You Are
You have 3+ years of experience as a talent sourcer, researcher, or recruiter who thrives at the top of the funnel
You may also come from another field like sales, growth/marketing, or competitive intelligence, bringing strong research, storytelling, and prospecting skills
You’re metrics-obsessed and you love seeing conversion rates tick upward and believe data is the truth
You’re a creative prospector who knows sourcing isn’t just LinkedIn profiles. You love discovering new channels, testing bold approaches, and seeing what sticks
You’re a storyteller who can hook someone in 30 seconds and get them curious about what we’re building at Relay
You thrive in a fast-paced, high-accountability environment where urgency and experimentation are the norm
You enjoy collaborating with Talent Acquisition Partners and also love the autonomy of being the first touch that sparks a candidate’s journey
What Success Looks Like
75-100 quality outbound reachouts per week with ≥33% response rate
≥35-40% recruiter pass-through rate from screens
≤5 days to calibrate per new role
≥33% of total hires come from sourced pipelines
At least 1 new sourcing/channel experiment per month
Our Commitment to You
Competitive salary and meaningful equity: Relay employees are Relay owners, complete with equity and a competitive salary.
Comprehensive health benefits: enjoy full health benefits from day one. We offer flexible Health or Wellness Spending Accounts and medical, dental, and vision coverage for you and your dependents.
Flexible vacation and time off: every team member starts with 15 vacation days and 5 flex days to use as needed, plus an extra week of office closure during the end-of-year holidays so you can take time off to recharge and come back better for our customers.
Parental leave with top-up: we offer 12 weeks off with a 100% salary top-up for all full-time employees, regardless of location, and accessible for all parents: birthing, non-birthing, and adoptive.
Hybrid work environment: we value meaningful collaboration and connection at our Toronto office twice a week, with lunch, snacks, and beverages on us.
Dog-friendly space: can dogs really make you happy and healthy? We don’t know for sure, but since we don’t want to chance it, our office is 100% floof-friendly.
Personal and professional growth: through ongoing feedback, mentorship, and coaching, work with peers and leaders who are invested in your growth and success.
Top-tier equipment: as a Mac-first company, our Toronto offices have everything you need to produce your best work comfortably, from multiple screens to ergonomic seating.
Social connection: we believe in celebrating our wins with two annual company-wide get-togethers, quarterly team events, happy hours, and special events and networking opportunities with industry leaders.
The Interview Process
Stage 1: A 30-minute Google Meet video call with a member of the Talent team
Stage 2: A 45-minute Google Meet video call with the Director, People
Stage 3: A 30-minute Google Meet video call with a member of the Leadership team
Stage 4: A take-home case study followed by a 60-minute in-person presentation to our Talent Leadership team
Why Relay Might Be the Perfect Fit For You
You push relentlessly for reinvention: You’re built to constantly ask, “How can this be better?” Change excites you and you drive it.
You crave autonomy: We trust our team with big challenges and the freedom to solve them. If you’re someone who takes initiative, is comfortable taking risks, and seeks input when needed, you’ll find the freedom here empowering.
You own your work: You take pride in your work, follow through on commitments, and feel a deep sense of responsibility for outcomes, not just tasks.
You treat comfort as a red flag: You seek growth. When things feel too comfortable, you lean into change. You’re excited about stepping into the unknown and navigating new terrain to create something better alongside your team.
You care about impact, not noise: You care deeply about the substance of your work. You measure success by results, not recognition and you let your work speak for itself.
You’re energized by complexity and ambiguity: You enjoy tackling problems that don’t come with a playbook. You’re comfortable building from scratch, iterating as you go, and collaborating to shape the best path forward.
You seek out feedback: We value directness, clarity, and respect. We believe honesty fuels great work and career growth. You see feedback as a tool for learning and improvement, and you know that open, honest dialogue is key to achieving the best results — together.
You’re here for more than a job: At Relay, everything we do is in service of our mission to help small businesses thrive. To drive impact and have purpose here, that mission must matter to you too.
Our Promise
We’re driving real change for small business owners, powered by truly remarkable people. At Relay, you’ll find the confidence to take chances, trust to take initiative, and the support you need to build a career you love. Here, we make sure every team member feels empowered to make big decisions, encourage to ask tough questions, and challenged to take risks that result in work we’re all proud of. We give you the baton–you run the Relay.
What’s Important to Us:
Research shows that women-identifying and other marginalized individuals often apply only if they meet 100% of the qualifications. But no one is a perfect match on paper. If this role excites you, we’d love to hear from you and figure out together if it’s a great fit.
At Relay, we believe that diversity is key to building high-performing teams, and creating an inclusive work environment is our priority. We are an equal opportunity employer and welcome people of diverse backgrounds, perspectives, and skills.
We will work with applicants to provide accommodations at any stage of the hiring process. If you require accommodations during the interview process, please email your Talent Partner, and we will work with you to meet your needs.