POSITION DESCRIPTION

ROLE: ACCOUNT MANAGER, SHOPPER/OMNI

TEAM: ACCOUNTS

 

COMPANY OVERVIEW  

Salt XC is an agency driven by the philosophy of Experiential Commerce™. Our unique framework for designing better consumer experiences that earn attention and drive action. We take an integrated approach that connects your consumer’s online and offline experiences through data, media and the memorable moments that drive brand transactions.  

 

ROLE OVERVIEW 

Salt Shopper, our in-house shopper marketing team is looking for a super star Account Executive to support on a top tier, global CPG account with a portfolio of iconic brands.  

Account Executives support the Account Management team by overseeing small to medium sized programs and/or working as part of a larger team on large-scale programs.   

Successful Account Executives are skilled communicators, nimble producers, flexible and creative problem solvers that can lead a team of executors when required. The ideal Account Executives are organized; are passionate about program management, execution and oversight; and, are focused on producing high quality products and services.  

 

This is currently a Hybrid work opportunity with 2 days in office required at our Salt Toronto Head Office.

 

 

CORE  RESPONSIBILITIES   

Program Management 

• Communicating with clients & partners as required to understand their needs, deliver this information back to your direct manager and team, and execute accordingly  
• Maintaining updated knowledge of client products and services  
• Preparing clear and concise program briefs, that will be delivered to the appropriate team and leveraged to guide the overall development of the project 
• Developing and maintaining work back schedules for all programs; keeping client informed of any changes to timelines throughout the entire program life cycle 
• Leading execution of all programs with excellence, building and maintaining close relationships with internal project managers and external production partners.  
• Identifying and informing on industry trends  
• Collecting and analyzing data to learn more about consumer behaviour, before programs and after  
• Acting as an extension of your client throughout planning, execution and wrap up – always keeping your client’s needs top of mind   

  

Team Management 

• Collaborating with your direct team to fulfill client needs  
• Working closely with partners and suppliers to ensure they have all the tools & information required to support your business  
• Training, leading and managing Coordinators (program & team dependant)  
• Liaising with your manager on a regular basis, ensuring they are aware of your activities, informed on client updates and can support you as required  

 

Financial  

• Working to gain experience with Salt’s pricing model & your clients specific budget tools  
• Building small to medium-sized budgets  
• Owning and overseeing components of large sized budgets  
• Reconciling all sizes of program budgets; staying in close contact with the finance team as required  
• Staying on budget in all circumstances, and ability to recognize when a budget may not be sufficient and communicating this to your manager  
• Managing purchases on behalf of the client and company, and implementing detailed expense management practises to ensure all employee and corporate expenses are reconciled in a timely and correct manner  
• Ability to review small to medium budgets with clients, working with your manager to provide detailed overview of budget breakdown and pricing rationale  
• Supporting with driving business growth in an effort to reach objectives   

 

Business Operations  

• Overcoming challenges and making suggestions to improve processes  
• Supporting teams and committees within Salt to create positive culture and test/implement new policies, procedures and processes  
• Supporting your team with ancillary projects that support either the client or Salt on a day-to-day basis  

 

A SUCCESSFUL CANDIDATE WILL HAVE: 

• 2  - 5 years’ experience in the marketing industry, with experience executing programs on behalf of a client ; shopper marketing experience is an asset 
• Excellent verbal and written communication skills  
• Adaptability and strong problem-solving skills  
• Confidence in managing program budgets  
• Excellent active listening & time management skills  
• Ability to build rapport and collaborate with others internally and externally  
• Strong organizational skills  
• Strong production skills 
• Understanding of consumer behaviours and industry trends  
• Strong foundational technology skills – familiarity with O365 
• Passion for marketing & partnerships   

 

SALT’S VALUES:  

• SALT OF THE EARTH: We aspire to be good people. People who are humble, hardworking, honest and kind to one another. People who are fun to work with, who trust and are respectful of each other.  
• DO WHAT IS RIGHT: We don’t believe in taking shortcuts. We believe in doing what is right, not what is easy or expected.  
• EARN IT: We believe in rolling up our sleeves and not being afraid of hard work. We want to earn the respect of others, the results we deliver and the praise we receive.  
• MAKE THINGS BETTER: We aspire to leave things better than we found them and are always looking for a better way. Great ideas come from anywhere, they come from being curious, passionate, solutions-oriented people who care deeply about what we do  
• SEEK DIFFERENT PERSPECTIVES: We believe in embracing difference; the perspective it brings, how it challenges us, how it spurs creativity, and its ability to make us better.    

 

Salt XC is committed to Equal Employment Opportunity and to attracting and retaining the most qualified employees regardless of race, national origin, religion, sexual orientation, gender, age or disability