Position Summary and Job Magnitude

As a member of a Sales team, the Administrator will provide a key support function between the Sales Clients and the business operation. The Administrator is responsible to the Sales & Conference Manager for the execution of any sales contracts, accounts payable and acting as a general liaison between the Residence, the sales manager and the client. Other general administrative tasks will also be assigned.

Essential Functions and Basic Duties

• Assist in generating sales for the Residence to help meet and/or exceed forecasted revenue targets
• Attend tradeshows, networking opportunities and Open House events as needed
• Following-up on sales leads
• Maintaining and developing relationships with clients
• Identifying new opportunities for sales, marketing & advertising
• Attends conferences and meetings as requested
• Ensure details of sales contracts and agreements are accurate and complete
• Complete any required reports in a timely fashion
• Entering sales and booking information into the property�s Property Management System
• Assisting with customer enquiries
• Preparing written quotations and contracts
• Perform the administration functions of the Sales Office
• Performs other duties as assigned.

Health & Safety

• Works in compliance with the provisions of the OHSA, regulations and internal policies and procedures and reports any contraventions to their supervisor
• Uses or wears the equipment, protective devices or clothing that Campus Living Centres requires
• Knows, understands and implements safe work practices and procedures and employs established rules and procedures for handling materials, equipment and processes (eg. Reporting unlabelled containers, using proper lifting techniques, etc.)
• Reports any injuries, incidents and unusual conditions immediately to supervisor
• Attends all required health and safety training programs (e.g. WHMIS, orientation), and applies knowledge to daily operating procedures at Campus Living Centres.

Performance Measurements

Performance will be primarily measured on the following factors:

• Initiative
• Inter-Personal Skills
• Customer Service
• Reliability
• Skill & Knowledge

• Quality of Desired Results
• Adaptability & Flexibility
• Organizing & Planning
• Overall Performance
• Health & Safety Responsibilities

Qualifications

Education: Working towards recognized College Diploma

Skills/Abilities:

• Possess ability and desire to sell accommodations
• Strong organizational, communications, and customer service skills; verbal & written.
• Be computer literate with experience in Microsoft applications.

Role Competencies

• Attention to Detail: Recognizes less obvious information
• Client Focus: Maintains client contact
• Customer Relationship Management: Demonstrates introductory understanding, directing people to the appropriate source for further information.

Working Conditions

Indoor/Outdoor: Indoor

Level of Interruption: High level of interruption

Stress Level: Moderate overall stress level

Travel Outside of Location: Minimal