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Posted 16h ago

SUPPORT ASSISTANT C (Toronto, ON, CA, M)

@ Toronto Public Health
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Toronto, Ontario, Canada
$32-$34/hrOnsiteMultiple Commitments Available
Responsibilities:Prepares documents, Maintains data, Coordinates meetings
Requirements Summary: Clerical and administrative duties; data entry; word processing and spreadsheets; strong customer service.
Technical Tools Mentioned:Kronos, ActiveNET, RPGS, SAP Work Order Management, POS, Outlook
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Job Description
  • Job ID: 59643
  • Job Category: Administrative
  • Division & Section: Parks & Recreation, PFR Parks
  • Work Location: Northline Yard Building, 30 Northline Road & Sherwood Yard, 190 Sherwood Avenue
  • Job Type & Duration: Full-time, 1 Permanent Vacancy
  • Hourly Rate and Wage Grade: $31.60 - $34.48 
  • Shift Information: A rotation of morning, afternoon and evening shifts are required. Shifts are subject to change
  • Affiliation: L79 Full-time
  • Number of Positions Open: 1 
  • Posting Period: 01-Oct-2025 to 16-Oct-2025

 

Major Responsibilities:

  • Prepares, researches, maintains and processes documents. Selects and presents data. Determines and corrects errors.
  • Drafts correspondence. Inputs, updates and maintains data.
  • Operates office equipment and computers utilizing a variety of software packages, applying speed and skill. Prepares presentation materials, forms etc. Utilizes layout, formatting and keyboarding skills using computer.
  • Maintains filing and retrieval systems for records/documents.
  • Receives documents/applications, invoices/monies from the public or other levels of government and ensures accuracy and completeness. Issues/completes receipts/documentation. Receives, balances and records payments and completes receipts
  • Directs and/or guides and/or checks work of other staff.
  • Responds to inquiries requiring broad knowledge of the operational area/function.
  • Co-ordinates meeting rooms, bookings and special requirements for meetings. Attends meeting, takes and transcribes minutes.
  • Prepares, sorts, processes, collects, opens, distributes and delivers mail, cash, bank deposits.
  • Monitors, orders and maintains supplies/resource materials for unit or other locations.

Key Qualifications: 

  1. Experience in a variety of clerical office duties, including data entry, organizing and managing filing systems.
  2. Experience and proficiency in the use of word processing software (i.e. Microsoft Word) in preparing correspondence, minutes and reports.
  3. Experience working with spreadsheet applications (i.e. Microsoft Excel) to prepare reports, perform calculations and information manipulation.
  4. Experience in providing a high level of customer service and responding to a large volume of inquiries via telephone and email.

You must also have: 

  • Excellent interpersonal skills with the ability to meet and interact with staff, elected officials, members of the public, external agencies and organizations, in an efficient and diplomatic manner.
  • Excellent verbal and written communication skills and an ability to resolve conflicts in an efficient and professional manner.
  • Excellent organization skills with the ability to multi-task and prioritize duties with minimum supervision in a fast-paced environment, often under tight deadlines.
  • Ability to utilize a variety of systems relevant to supporting operational requirements of Division (i.e. Kronos, ActiveNET, RPGS, SAP Work Order Management, POS, etc.)
  • Ability to exercise independent judgement and discretion in dealing with confidential operational matters and information.
  • Ability to work onsite 5 days a week if needed. Flexibility of schedule and/or overtime may be required.
  • Proficiency in the use of Outlook to receive and respond to departmental staff and public requests for information and ability to search calendars and perform scheduling functions.
  • Familiarity with Internet Browsers and social media to conduct specific searches, extract information and/or update facility operation status.
  • Broad knowledge of Parks and/or Community Recreation operations.
  • Ability to wear safety boots and vests.
  • A valid Province of Ontario, Class “G” Driver’s License.

 

NOTE TO INTERNAL FULL-TIME AND PART-TIME CITY OF TORONTO EMPLOYEES:

City of Toronto employees must apply to full-time or part-time employment opportunities posted on the City's Internal Job Posting Portal.

Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.

Accommodation

The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.