Job Details

• Health/dental/vision coverage
• Employer-paid and supplemental life insurance
• Short- and long-term disability insurance
• Generous paid time off and holiday pay
• Flexible work schedule
• Monthly remote work stipend
• 401(k) investment plan, with an employer match of up to 4%
• Mileage reimbursement
• Tuition reimbursement program
• Certified Employer for Public Service Loan Forgiveness Program
• Healthcare reimbursement and flexible spending plan
• Discounts on auto and homeowners’ insurance
• Employee assistance program
• Credit union membership
• Employer-paid training

• An Associate’s degree or equivalent experience in a human services related field is required;
  • OR five (5) years’ experience in the field of developmental disabilities,
  • OR a combination of education and experience appropriate to the requirements of the position

• Ability to meet and maintain our driving requirements; no suspensions and less than three (3) tickets in three years
• Personal vehicle in good operating condition for use during work as appropriate
• Valid Colorado motor vehicle license and proof of motor vehicle insurance

• Bachelor’s Degree
• Two (2) years’ experience in service coordination/case management at Developmental Pathways or similar agency
• Working knowledge of the DD system, rules, and regulations
• Able to speak, write, and interpret fluently in English and another language based on the business needs
• Ability to complete all typical case management responsibilities in fluent language/s
• Support with written translation of internal documents for use by stakeholders, as appropriate

• Research, request, and obtain potential services and /or providers to meet individual needs/ preferences as determined by identified documentation including needs assessments
• Assure expenditures are within budgetary guideline
• Mentor individual’s service choices, and help families determine priorities for service
• Monitor health and safety issues, advise and counsel as necessary; facilitate referral to other agencies and disability programming and prepare the family for transitions to other services as appropriate
• Assist with initiatives, meeting outreach goals, and with events such as Resource Fairs, Holiday Outreach Projects, other department or agency events, etc. Occasionally attends and/or presents at resource fairs, school liaison opportunities, and community events as assigned to communicate information about programs and services
• Integrate knowledge of rules, regulations, and requirements as related to serving diverse populations and the coordination of unusually challenging and complex caseload issues; problem-solve program and other issues with the management team, providers, families, and other Coordinators
• Serve as liaison to other Pathways departments and outside entities for a variety of reasons such as to interpret documents, request information and data updates, promote smooth transitions and convey program and policy changes
• Provide coverage as needed for ad hoc customer service issues; helps coordinate resolutions for difficult situations
• Provide support for completed Unmet Need requests including obtaining supporting documentation and completing purchasing documentation
• Ensure paperwork submitted by service providers, other individuals, and other agencies is completed, distributed, and filed
• Enter data in required tracking tools and databases accurately and punctually; generate database reports