Jobs at Acture Solutions | HiringCafe

Acture Solutions

<div>Job Title: Project Coordinator (Exempt) Location: Hauppauge, NY (Hybrid after 90-day training, minimum 3 days in office) Schedule: Mon &ndash; Fri 8a-4 or 9-5p (1 hour lunch)Launch Your IT Career in a Role That MattersActure Solutions is looking for a motivated and detail-oriented Project Coordinator to join our Professional Services team. If you enjoy organizing projects, working with technology, and collaborating with both clients and technical teams, this is a strong opportunity to grow your career in a fast-paced MSP environment.What You&rsquo;ll Do&middot; Manage, coordinate, and execute IT infrastructure projects from initiation through completion&middot; Coordinate internal technical teams and external vendors to ensure successful project delivery&middot; Provide regular project updates to clients and stakeholders&middot; Develop project plans, timelines, and track milestones using project management tools&middot; Maintain project documentation including notes, plans, and status updates&middot; Monitor project performance and escalate risks or issues as needed&middot; Assist with project invoicing and budget tracking&middot; Support requirement gathering and ensure deliverables meet client expectations.What You Bring&middot; Minimum 2 years of experience in IT project coordination or project management&middot; Exposure to IT ticketing systems (Autotask, ServiceNow, ConnectWise, etc.)&middot; Understanding of IT infrastructure including networking and cloud environments&middot; Experience working with clients and managing stakeholder relationships&middot; Effective communication and organizational skills&middot; Ability to manage multiple projects and shifting priorities.Skills for Success&middot; Customer-first mindset with a proactive, solution-oriented approach&middot; Organized, detail-oriented, and eager to learn&middot; Ability to prioritize tasks and manage multiple issues effectively&middot; Strong analytical and problem-solving skills&middot; Experience with tools such as Microsoft Office, Teams, SharePoint, or project management software.Why Join Acture Solutions?Acture Solutions Inc. is a trusted IT Managed Service Provider (MSP) delivering secure, scalable technology solutions that help organizations enhance operations, strengthen cybersecurity, and support long-term growth. Based in Upstate New York and under new leadership, Acture has doubled in size over the past five years and has been recognized on Inc. Magazine&rsquo;s Fastest Growing Companies list. At Acture Solutions, we don&rsquo;t just support IT&mdash;we support people. We are committed to professional growth, meaningful work, and a collaborative environment where contributions truly matter. As we continue to expand through strategic initiatives, including the addition of Artilus Inc., we are strengthening our capabilities across managed services and cybersecurity while creating new opportunities for innovation and career advancement across the organization.What We Offer&middot; Competitive Salary range: $66,500&ndash;$75,000 (based on experience)&middot; Medical, dental, vision, Life, Retirement Plan, and generous paid time off&middot; Opportunities for professional growth and skill development.Ready to Get Started?If you&#39;re passionate about technology, enjoy coordinating projects, and want to grow your career in a client-facing role&mdash;apply today. A valid driver&rsquo;s license and fingerprinting check are required.&nbsp;</div>

Project Coordinator

2+ years in IT project coordination or project management; experience with IT ticketing systems; strong communication and organization; ability to manage multiple projects.

<div><div><div><div>Job Title: Network Administrator Location: Albany, NY (On-site) Schedule: Monday&ndash;Friday, 7:30 AM &ndash; 4:30 PMLaunch Your IT Career in a Role That Matters Acture Solutions is looking for a motivated and service-minded Network Administrator to join our on-site support team. If you love solving complex technical challenges, working with enterprise systems, and making a meaningful impact in an educational environment&mdash;this is your opportunity to grow your career in a collaborative, mission-driven setting.What You&rsquo;ll Do &middot; Manage and maintain network infrastructure including switches, routers, and wireless systems. &middot; Administer firewall security policies, monitoring tools, and intrusion detection systems&nbsp; &middot; Support and lead network-related projects, including VoIP and system migrations (e.g., Cisco Call Manager to WebEx)&nbsp; &middot; Oversee server infrastructure (physical and virtual environments) and core services like Active Directory, DNS, and DHCP&nbsp; &middot; Monitor network performance and proactively implement improvements and optimizations&nbsp; &middot; Apply security patches, maintain system integrity, and support cybersecurity initiatives&nbsp; &middot; Maintain documentation, disaster recovery procedures, and support escalations for complex technical issues&nbsp;What You Bring &middot; Experience managing enterprise network environments &middot; Strong understanding of network infrastructure, security, and systems administration &middot; Familiarity with Microsoft environments, identity management, and virtualization &middot; Experience in K-12 or similarly complex environments is a plus &middot; Relevant certifications (Cisco, Microsoft, CompTIA) preferredSkills for Success &middot; Customer-first mindset with a knack for solving problems. &middot; Organized, detail-oriented, and eager to learn. &middot; Able to prioritize tasks and manage multiple issues effectively.Why Join Acture Solutions Acture Solutions Inc. is a trusted IT Managed Service Provider (MSP) delivering secure, scalable technology solutions. We partner with organizations to enhance operations, cybersecurity, and long-term growth through exceptional service. At Acture Solutions, we don&rsquo;t just support IT&mdash;we support people. As a trusted Managed Service Provider, we deliver secure, scalable technology solutions that help organizations thrive. We&#39;re committed to professional growth, high-quality work, and a workplace where your contributions matter.What We Offer &middot; Salary range: $60,000&ndash;$70,000 (based on experience) &middot; Medical, dental, vision, 401k, EAP, and generous paid time off &middot; A culture that values collaboration, respect, and real impactReady to Get Started? If you&#39;re passionate about technology, enjoy solving complex problems, and want to make a real impact in an educational environment&mdash;apply today. Valid driver&rsquo;s license and background check required.</div></div></div></div>

Network Administrator

Experience managing enterprise network environments; strong understanding of network infrastructure, security, and systems administration; familiarity with Microsoft environments; certifications preferred.

<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div>Job Title:&nbsp;Level I Helpdesk Technician Location:&nbsp;Northport, NY Onsite Full time Schedule:&nbsp;Full-time, Monday&ndash;Friday, 8:00 a.m.&ndash;4:00 p.m. ET Launch Your IT Career in a Role That Matters Acture Solutions is looking for a dedicated and service-minded IT Support Technician Level 1 to join our on-site support team. If you thrive on solving problems, assisting users, and making a meaningful impact in the education sector&mdash;this is your opportunity to grow in a supportive, people-first environment. What You&rsquo;ll Do As an IT Support Technician Level I, you&#39;ll be the first line of technical support for users including teachers, staff, and administrators. You&rsquo;ll report directly to the Level II Helpdesk Technician and respond to user requests in-person, by phone, or through our IT helpdesk system. Your daily impact will include:<ul type="disc"><li>Providing responsive first-level support for desktop, software, and application-related issues</li><li>Installing, configuring, and supporting desktops, laptops, Chromebooks, and iPads for end users</li><li>Installing, configuring, and supporting printers and other peripheral devices</li><li>Managing and maintaining Windows clients and supporting end users in Windows domain environments</li><li>Diagnosing and resolving issues within Windows domains, Microsoft Office, Google Workspace, and other applications</li><li>Troubleshooting and repairing software application problems</li><li>Assisting with system imaging and deployment of new hardware and software</li><li>Performing basic network troubleshooting including cabling, WiFi connectivity, NIC issues, DHCP, DNS, and Group Policy</li><li>Supporting corporate antivirus and antispam solutions</li><li>Installing and supporting various technical equipment onsite</li><li>Maintaining accurate trouble tickets and providing detailed documentation of all work performed</li><li>Handling multiple tasks simultaneously while maintaining organization and follow-through</li><li>Maintaining inventory of IT assets and related documentation</li><li>Upholding IT policies and ensuring compliance with company standards</li><li>Interacting professionally and positively with teachers, staff, administrators, executives, engineers, vendors, and peers</li></ul>What You Bring<ul type="disc"><li>1 year of desktop/application support or relevant technical support experience</li><li>Knowledge of Windows domains and network services (DHCP, DNS, Group Policy)</li><li>Experience with corporate antivirus and antispam solutions</li><li>Experience with machine imaging and system deployment</li><li>Hardware troubleshooting skills &mdash; laptop break/fix is required</li><li>Experience with Google Workspace / Google Admin Console</li><li>Familiarity with Microsoft platforms and end-user support</li><li>Ability to manage help requests using a ticketing system</li><li>Excellent oral and written communication skills, with the ability to interact effectively across all levels of an organization</li><li>Strong organizational skills and ability to contribute to complex project implementation</li><li>Professional, neat, organized, and able to communicate clearly</li><li>Experience supporting the education sector is a plus</li><li>Capable of working independently and collaborating with a team</li><li style="margin-left:0in;" data-pasted="true">Applicants must currently reside within an hour commute of job posting location. Relocation will not be considered.</li><li style="font-weight: bold;">This position is not approved for Visa sponsorship now or in the future. U.S. Citizen or Green card required.</li></ul>Skills for Success<ul type="disc"><li>A customer-first mindset with a passion for helping others</li><li>Detail-oriented, organized, and eager to grow professionally</li><li>Able to juggle priorities and resolve issues efficiently</li></ul>Who We Are Acture Solutions Inc. is a trusted IT Managed Service Provider (MSP) delivering secure, scalable technology solutions. We partner with organizations to enhance operations, cybersecurity, and long-term growth through exceptional service. Based in Upstate NY and under new leadership, Acture has doubled in size over five years and continues to be recognized on Inc. Magazine&#39;s Fastest Growing Companies List. Acture Solutions continues to expand its platform through strategic growth initiatives, including the addition of Artilus Inc. This expansion strengthens our capabilities across managed services and cybersecurity, allowing us to better support clients while creating new opportunities for collaboration, innovation, and career growth across the organization. Why Join Acture Solutions? At Acture Solutions, we don&rsquo;t just support IT&mdash;we support people. We prioritize a &ldquo;people first&rdquo; culture, where respect and quality are valued over profit. Our team of driven professionals is dedicated to delivering high-quality work in a fun, inclusive, and collaborative environment. As we plan to double in size over the next three years, we invite individuals who want to grow with us and make a difference. &nbsp;What We Offer<ul type="disc"><li>Competitive salary: $40,000&ndash;$50,000 annually (commensurate with experience)</li><li>Medical, Dental, Vision, and Life Insurance</li><li>Retirement Plan</li><li>Generous Paid Time Off</li><li>Opportunities for professional growth and skill development</li></ul>Ready to Get Started? If you&#39;re passionate about technology, love helping others, and want a meaningful role that supports education&mdash;apply today. A valid driver&rsquo;s license and fingerprinting check are required.&nbsp;</div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>
 Mon-Fri Onsite 8:00 AM-4:00 PM Eastern Standard Time

Level I Helpdesk Technician

Helpdesk Technician

1 year of desktop/application support; Windows domains; Google Workspace; antivirus/antispam; imaging; strong communication.

<div>Job Title: Junior Network Systems Engineer (Exempt) Location: Shoreham, NY (On-site) Schedule: Monday &ndash; Friday, 7:00 AM &ndash; 3:00 PM (1 hour lunch)Launch Your IT Career in a Role That Matters Acture Solutions is looking for a motivated and service-minded Junior Network Systems Engineer to join our on-site support team at the Shoreham Wading River School District. In this role, you will support and help maintain the district&rsquo;s network, server, and systems infrastructure to ensure reliable, secure, and high-performance operations across school buildings and administrative facilities. This is an excellent opportunity for someone looking to grow their career while gaining hands-on experience with enterprise systems and educational technology.What You&rsquo;ll Do &nbsp;&bull; Assist with the design, configuration, and maintenance of LAN/WAN networks, including switching, routing, firewalls, and wireless infrastructure &nbsp;&bull; Support and optimize Wi-Fi networks to meet the demands of high-density classroom and administrative environments &nbsp;&bull; Assist with deployment and maintenance of physical and virtual servers using platforms such as VMware vSphere, Hyper-V, or similar technologies &nbsp;&bull; Administer and support Active Directory environments, including user accounts, group policies, and domain services &nbsp;&bull; Assist with Microsoft Entra ID (Azure AD) and Microsoft 365 administration including Exchange Online, Teams, and licensing &nbsp;&bull; Support network services including DNS, DHCP, certificate services, and patch management &nbsp;&bull; Help manage MDM platforms for district-owned devices (Intune, Jamf, or Google Admin) &nbsp;&bull; Assist with backup operations, disaster recovery processes, and business continuity planning &nbsp;&bull; Support network and systems security efforts including VLANs, VPNs, MFA, and content filtering in alignment with CIPA and FERPA &nbsp;&bull; Provide support for physical security systems including CCTV, door access, and visitor management systems &nbsp;&bull; Serve as an escalation point for more complex helpdesk issues, working closely with senior engineers &nbsp;&bull; Document network configurations, system changes, and technical procedures &nbsp;&bull; Participate in infrastructure projects including upgrades, deployments, and system improvements &nbsp;&bull; Utilize PSA tools (such as Autotask) to track and document workWhat You Bring &nbsp;&bull; 3+ years of desktop support experience &nbsp;&bull; 3&ndash;5 years of experience or exposure to networking and systems administration &nbsp;&bull; Foundational knowledge of Windows Server, Active Directory, and networking concepts &nbsp;&bull; Experience with or exposure to virtualized environments (VMware, Hyper-V, or similar) &nbsp;&bull; Strong interest in growing into a network and systems engineering rolePreferred Qualifications &nbsp;&bull; Cisco Certified Network Associate (CCNA) &nbsp;&bull; CompTIA Network+ Certification &nbsp;&bull; CompTIA Security+ CertificationSkills for Success &nbsp;&bull; Understanding of LAN/WAN design, routing, switching, and firewall fundamentals &nbsp;&bull; Familiarity with VLANs, VPNs, and wireless network administration &nbsp;&bull; Knowledge of Windows Server environments and Active Directory &nbsp;&bull; Exposure to Microsoft 365 and cloud identity management (Entra ID/Azure AD) &nbsp;&bull; Basic understanding of backup, disaster recovery, and cybersecurity practices &nbsp;&bull; Experience supporting endpoint devices and enterprise IT environments &nbsp;&bull; Customer-first mindset with strong troubleshooting and problem-solving skills &nbsp;&bull; Organized, detail-oriented, and able to manage multiple priorities &nbsp;&bull; Willingness to learn and grow in a fast-paced technical environmentWho We Are Acture Solutions Inc. is a trusted IT Managed Service Provider (MSP) delivering secure, scalable technology solutions. We partner with organizations to enhance operations, cybersecurity, and long-term growth through exceptional service. At Acture Solutions, we don&rsquo;t just support IT&mdash;we support people. As a trusted Managed Service Provider, we deliver secure, scalable technology solutions that help organizations thrive. We&#39;re committed to professional growth, high-quality work, and a workplace where your contributions matter.What We Offer &nbsp;&bull; Salary range: $60,000 &ndash; $80,000 (based on experience) &nbsp;&bull; Medical, Dental, Vision, Life Insurance and Retirement Plan &nbsp;&bull; Generous Paid Time Off &nbsp;&bull; Opportunities for professional growth and skill developmentA culture that values collaboration, respect, and real impact&nbsp;Ready to Get Started? &nbsp;If you&#39;re passionate about technology, enjoy solving complex problems, and want to grow your career in a role that makes a real difference&mdash;apply today. Valid driver&rsquo;s license and fingerprinting required.&nbsp;</div>

Junior Network Systems Engineer

Network Systems Engineer

3+ years desktop support; 3-5 years networking/systems administration; Windows Server, Active Directory; virtualization (VMware/Hyper-V); CCNA, Network+/Security+ preferred.

<div>Job Title: Level II Helpdesk Technician Location: Riverhead, NY (On-site) Schedule: Full-Time M-F 8-4 (1 hour lunch)Launch Your IT Career in a Role That Matters Acture Solutions is seeking a motivated and service-oriented Level II Helpdesk Technician to support the public education sector. This role is ideal for someone with strong helpdesk experience who is ready to grow their skills in systems and network administration while supporting the technology that powers education.What You&rsquo;ll Do &middot; Serve as a Level 2 escalation point for helpdesk tickets via Incident IQ , supporting more complex technical issues &middot; Assist with administration of Active Directory and Microsoft Entra ID, including user accounts and access permissions &middot; Support the maintenance and monitoring of network infrastructure, including switches, wireless access points, and firewalls &middot; Assist with server administration tasks such as patching, performance monitoring, and basic troubleshooting &middot; Support Microsoft 365 services including Exchange Online, Teams, and SharePoint &middot; Help manage district devices using MDM platform (Mosyle, Google Admin) &middot; Assist with backup processes and verify successful job completion &middot; Support DNS, DHCP, and basic network services under guidance &middot; Deploy, image, and configure devices for staff and students &middot; Document technical procedures, issues, and resolutions &middot; Provide support for AV, VoIP, and classroom technology systems &middot; Assist with IT projects such as device rollouts, upgrades, and system improvementsWhat You Bring &middot; 2&ndash;3 years of desktop support or IT support experience &middot; Exposure to systems or network administration concepts &middot; CompTIA A+ certification (required) &middot; CompTIA Network+ certification (preferred or in progress) &middot; Applicants must currently reside within an hour commute of job posting location.&nbsp; &middot; Relocation will not be considered. &middot; This position is not approved for Visa sponsorship now or in the future. U.S. Citizen or Green card required.Skills for Success &middot; Foundational knowledge of TCP/IP, DNS, DHCP, and basic network troubleshooting &middot; Familiarity with Windows Server and Active Directory environments &middot; Exposure to Microsoft 365 administration &middot; Experience supporting end-user devices (Windows, Chromebooks, or macOS) &middot; Strong troubleshooting and problem-solving skills &middot; Organized, detail-oriented, and able to manage multiple priorities &middot; Customer-focused mindset with strong communication skills &middot; Willingness to learn and grow into more advanced systems and network responsibilities Who We Are Acture Solutions Inc. is a trusted IT Managed Service Provider (MSP) delivering secure, scalable technology solutions. We partner with organizations to enhance operations, cybersecurity, and long-term growth through &nbsp; exceptional service. Based in Upstate NY and under new leadership, Acture has doubled in size over five years and continues to be recognized on Inc. Magazine&#39;s Fastest Growing Companies List. Acture Solutions continues to expand its platform through strategic growth initiatives, including the addition of Artilus Inc. This expansion strengthens our capabilities across managed services and cybersecurity, allowing us to better support clients while creating new opportunities for collaboration, innovation, and career growth across the organization.What We Offer &middot; Salary range: $49,000&ndash;$59,000 (based on experience) &middot; Medical, dental, vision, Life Insurance, and Retirement Plan &middot; Generous Paid Time Off and Opportunities for professional growth and skill developmentReady to Get Started? If you&#39;re passionate about technology, enjoy helping others, and are ready to grow your career in IT&mdash;we encourage you to apply. Fingerprinting required.&nbsp;</div>

Level II Helpdesk Technician

2-3 years desktop/IT support; CompTIA A+ required; CompTIA Network+ preferred or in progress; reside within an hour of location; no visa sponsorship.

<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div>Job Title:&nbsp;Level I Helpdesk Technician Location:&nbsp;Shoreham, NY Onsite Full time Schedule:&nbsp;Full-time, Monday&ndash;Friday, 7:00 a.m.&ndash;3:00 p.m. ET Launch Your IT Career in a Role That Matters Acture Solutions is looking for a dedicated and service-minded IT Support Technician Level 1 to join our on-site support team. If you thrive on solving problems, assisting users, and making a meaningful impact in the education sector&mdash;this is your opportunity to grow in a supportive, people-first environment. What You&rsquo;ll Do As an IT Support Technician Level I, you&#39;ll be the first line of technical support for users including teachers, staff, and administrators. You&rsquo;ll report directly to the Level III Helpdesk Technician and respond to user requests in-person, by phone, or through our IT helpdesk system. Your daily impact will include:<ul type="disc"><li>Providing responsive first-level support for desktop, software, and application-related issues</li><li>Installing, configuring, and supporting desktops, laptops, Chromebooks, and iPads for end users</li><li>Installing, configuring, and supporting printers and other peripheral devices</li><li>Managing and maintaining Windows clients and supporting end users in Windows domain environments</li><li>Diagnosing and resolving issues within Windows domains, Microsoft Office, Google Workspace, and other applications</li><li>Troubleshooting and repairing software application problems</li><li>Assisting with system imaging and deployment of new hardware and software</li><li>Performing basic network troubleshooting including cabling, WiFi connectivity, NIC issues, DHCP, DNS, and Group Policy</li><li>Supporting corporate antivirus and antispam solutions</li><li>Installing and supporting various technical equipment onsite</li><li>Maintaining accurate trouble tickets and providing detailed documentation of all work performed</li><li>Handling multiple tasks simultaneously while maintaining organization and follow-through</li><li>Maintaining inventory of IT assets and related documentation</li><li>Upholding IT policies and ensuring compliance with company standards</li><li>Interacting professionally and positively with teachers, staff, administrators, executives, engineers, vendors, and peers</li></ul>What You Bring<ul type="disc"><li>1 year of desktop/application support or relevant technical support experience</li><li>Knowledge of Windows domains and network services (DHCP, DNS, Group Policy)</li><li>Knowledge and or experience with corporate antivirus and antispam solutions</li><li>Knowledge and or experience with machine imaging and system deployment</li><li>Hardware troubleshooting skills &mdash; laptop break/fix is required</li><li>Experience with Google Workspace / Google Admin Console</li><li>Familiarity with Microsoft platforms and end-user support</li><li>Ability to manage help requests using a ticketing system</li><li>Excellent oral and written communication skills, with the ability to interact effectively across all levels of an organization</li><li>Strong organizational skills and ability to contribute to complex project implementation</li><li>Professional, neat, organized, and able to communicate clearly</li><li>Experience supporting the education sector is a plus</li><li>Capable of working independently and collaborating with a team</li><li style="margin-left:0in;" data-pasted="true">Applicants must currently reside within an hour commute of job posting location. Relocation will not be considered.</li><li style="font-weight: bold;">This position is not approved for Visa sponsorship now or in the future. U.S. Citizen or Green card required.</li></ul>Skills for Success<ul type="disc"><li>A customer-first mindset with a passion for helping others</li><li>Detail-oriented, organized, and eager to grow professionally</li><li>Able to juggle priorities and resolve issues efficiently</li></ul>Who We Are Acture Solutions Inc. is a trusted IT Managed Service Provider (MSP) delivering secure, scalable technology solutions. We partner with organizations to enhance operations, cybersecurity, and long-term growth through exceptional service. Based in Upstate NY and under new leadership, Acture has doubled in size over five years and continues to be recognized on Inc. Magazine&#39;s Fastest Growing Companies List. Acture Solutions continues to expand its platform through strategic growth initiatives, including the addition of Artilus Inc. This expansion strengthens our capabilities across managed services and cybersecurity, allowing us to better support clients while creating new opportunities for collaboration, innovation, and career growth across the organization. Why Join Acture Solutions? At Acture Solutions, we don&rsquo;t just support IT&mdash;we support people. We prioritize a &ldquo;people first&rdquo; culture, where respect and quality are valued over profit. Our team of driven professionals is dedicated to delivering high-quality work in a fun, inclusive, and collaborative environment. As we plan to double in size over the next three years, we invite individuals who want to grow with us and make a difference. &nbsp;What We Offer<ul type="disc"><li>Competitive salary: $40,000&ndash;$44,000 annually (commensurate with experience)</li><li>Medical, Dental, Vision, and Life Insurance</li><li>Retirement Plan</li><li>Generous Paid Time Off</li><li>Opportunities for professional growth and skill development</li></ul>Ready to Get Started? If you&#39;re passionate about technology, love helping others, and want a meaningful role that supports education&mdash;apply today. A valid driver&rsquo;s license and fingerprinting check are required.&nbsp;</div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>
 Mon-Fri Onsite 700 AM-3:00 PM Eastern Standard Time

1 year desktop/application support; Windows domains; network services; antivirus/antispam; imaging/deployment; hardware troubleshooting; Google Workspace; Microsoft platforms; ticketing; strong communication.

<div><div><div><div><div><div><div><div><div><div><div><div> </div></div></div></div></div></div>Job Title: IT Services Support Summer Intern Location: Chappaqua, NY Schedule: Full-time, Mon&ndash;Fri, 7:00 AM &ndash; 3:00 PM EST (July&ndash;August)Launch Your IT Career in a Role That MattersActure Solutions is looking for multiple motivated and service-minded IT Services Support Summer Interns to join our on-site support team within the education sector in Chappaqua, NY. If you love solving problems, working with technology, and making a difference for real users every day&mdash;this is your chance to build your career in a supportive, people-first environment.What You&rsquo;ll DoAs the IT Services Support Summer Intern, you will report directly to the Technology Operations Site Manager and contribute to a variety of hands-on tasks that support the technology infrastructure in an educational setting:&bull;&nbsp; &nbsp;&nbsp;Light Spreadsheet Work:o&nbsp;&nbsp;Scan and catalog asset tags/district tags from retired or collected deviceso &nbsp; &nbsp;Share data with the team for inventory updates&bull;&nbsp; &nbsp; &nbsp;Cable Setup:o&nbsp; &nbsp;&nbsp;Install/replace HDMI cables, docks, and remove obsolete cablingo&nbsp; &nbsp;&nbsp;Tasks may require ladder use and working in less-than-clean environments&bull;&nbsp; &nbsp;&nbsp;Organization:o&nbsp; &nbsp;&nbsp;Move, organize, and consolidate equipmento&nbsp; &nbsp;&nbsp;Dispose of unnecessary items and lift/move boxes around district buildingsWhat You Bring&bull;&nbsp; &nbsp;&nbsp;Must have your own reliable transportation&bull;&nbsp; &nbsp;&nbsp;Strong attention to detail&bull;&nbsp; &nbsp;&nbsp;Willingness to learn and work collaboratively&bull;&nbsp; &nbsp;&nbsp;Ability to lift boxes and navigate school buildings independently&bull;&nbsp; &nbsp;&nbsp;Previous experience in IT support is a plus, but not requiredSkills for Success&bull;&nbsp; &nbsp;&nbsp;Customer-first mindset with a knack for solving problems&bull;&nbsp; &nbsp;&nbsp;Organized, detail-oriented, and eager to learn&bull;&nbsp; &nbsp;&nbsp;Able to prioritize tasks and manage multiple issues effectivelyPhysical Requirements&bull;&nbsp; &nbsp;&nbsp;Able to lift, move, and transport equipment&bull;&nbsp; &nbsp;&nbsp;Comfort with climbing ladders and working in active environmentsWho We AreActure Solutions Inc. is a trusted IT Managed Service Provider (MSP) delivering secure, scalable technology solutions. We partner with organizations to enhance operations, cybersecurity, and long-term growth through exceptional service.Why Join Acture Solutions?At Acture Solutions, we don&rsquo;t just support IT&mdash;we support people. As a trusted Managed Service Provider, we deliver secure, scalable technology solutions that help organizations thrive. We&#39;re committed to professional growth, high-quality work, and a workplace where your contributions matter.What We Offer&bull;&nbsp; &nbsp;&nbsp;Salary range: $15&ndash;$20/hour (based on experience)&bull;&nbsp; &nbsp;&nbsp;A fun, inclusive, and respectful team environmentReady to Get Started?If you&#39;re passionate about tech, love helping people, and want to grow your career in a role that makes a real difference&mdash;apply today. Valid driver&rsquo;s license, criminal background, and fingerprinting check required. </div></div></div></div></div></div>

IT Support Summer Intern

IT Services Support Intern

Internship in IT support with hands-on tasks; must have own transportation; able to lift/move boxes; good communication and detail orientation.

Job Title: Helpdesk Level 1 Technician Location: Fishkill, NY Schedule: Full-Time Mon-Fri Onsite 830a-5p with 30-minute lunchLaunch Your IT Career in a Role That MattersActure Solutions is seeking a motivated and service-oriented Helpdesk Level 1 Technician to join our team in Fishkill, NY. This role serves as the first point of contact for internal users and multiple client environments, providing critical day-to-day technical support. If you enjoy troubleshooting, working with technology, and helping people, this is a great opportunity to grow your IT career in a fast-paced MSP environment.What You&rsquo;ll Do<ul data-start="558" data-end="1197"><li data-section-id="1gyjv5h" data-start="558" data-end="665">Respond to and resolve Tier 1 helpdesk tickets via phone, email, and ticketing system (Autotask/Kaseya)</li><li data-section-id="eannu0" data-start="666" data-end="764">Provide technical support for internal staff and external clients across multiple environments</li><li data-section-id="4b7x8l" data-start="765" data-end="849">Troubleshoot hardware, software, networking, and Microsoft 365 / Azure AD issues</li><li data-section-id="1fvo1nt" data-start="850" data-end="937">Escalate complex issues to Tier 2/3 engineers with clear and thorough documentation</li><li data-section-id="1pz9f3j" data-start="938" data-end="1019">Assist with user onboarding/offboarding, account setup, and access management</li><li data-section-id="1nugq9s" data-start="1020" data-end="1090">Support workstation setup, imaging, and basic device configuration</li><li data-section-id="13396bh" data-start="1091" data-end="1197">Maintain and update internal documentation, knowledge base articles, and standard operating procedures</li></ul>What You Bring<ul data-start="1221" data-end="1618"><li data-section-id="1xrynm" data-start="1221" data-end="1260">High School Diploma or GED required</li><li data-section-id="r7hlqh" data-start="1261" data-end="1346">Associate&rsquo;s degree in a computer-related field or equivalent experience preferred</li><li data-section-id="dtmjs8" data-start="1347" data-end="1425">Familiarity with Windows environments, Microsoft 365, and Active Directory</li><li data-section-id="1syne7v" data-start="1426" data-end="1476">Strong written and verbal communication skills</li><li data-section-id="imfl1c" data-start="1477" data-end="1552">Ability to manage multiple support requests in a fast-paced environment</li><li data-section-id="rlr3un" data-start="1553" data-end="1618">Customer-focused mindset with a willingness to learn and grow</li></ul>Skills for Success<ul data-start="1646" data-end="1976"><li data-section-id="ever7v" data-start="1646" data-end="1725">Basic knowledge of Windows 10/11, Microsoft 365, and Azure Active Directory</li><li data-section-id="yecq7t" data-start="1726" data-end="1784">Exposure to ticketing systems and remote support tools</li><li data-section-id="10og3j1" data-start="1785" data-end="1848">Understanding of basic networking concepts (DNS, DHCP, VPN)</li><li data-section-id="11tmvuc" data-start="1849" data-end="1913">Experience with Autotask PSA, Kaseya, or Datto RMM is a plus</li><li data-section-id="ch340b" data-start="1914" data-end="1976">Ability to prioritize tasks and resolve issues efficiently</li></ul>Who We Are Acture Solutions Inc. is a trusted IT Managed Service Provider (MSP) delivering secure, scalable technology solutions. We partner with organizations to enhance operations, cybersecurity, and long-term growth through exceptional service.Why Join Acture Solutions? At Acture Solutions, we don&rsquo;t just support IT&mdash;we support people. We are committed to professional growth, meaningful work, and a collaborative environment where your contributions matter.What We Offer<ul data-start="2478" data-end="2711"><li data-section-id="1epjvin" data-start="2478" data-end="2533">Salary range: $48,000&ndash;$60,000 (based on experience)</li><li data-section-id="rkt2r9" data-start="2534" data-end="2602">Medical, dental, vision, 401(k), and Employee Assistance Program</li><li data-section-id="18aelgk" data-start="2603" data-end="2650">13 paid holidays and generous paid time off</li><li data-section-id="y91uj8" data-start="2651" data-end="2711">A culture that values collaboration, respect, and impact</li></ul>Ready to Get Started? If you&rsquo;re passionate about technology, enjoy helping others, and want to build your IT career, we encourage you to apply.A valid driver&rsquo;s license and background check are required.

Respond to Tier 1 helpdesk tickets; provide technical support; troubleshoot Windows/M365/AD; onsite Fishkill, NY; full-time schedule.

Job Title: Senior Systems Engineer (MSP) Location: Fishkill, NY (preferred), Albany, NY Schedule: Monday&ndash;Friday, 8:30 AM&ndash;5:00 PM (Hybrid after training)Acture Solutions is hiring a Senior Systems Engineer to join our Centralized Services team. This is a client-facing, hands-on infrastructure role supporting a diverse portfolio across government, education, and commercial environments.If you have strong experience in Windows Server, Microsoft 365, virtualization, and cloud infrastructure&mdash;and enjoy solving complex problems in a fast-paced MSP&mdash;this is a high-impact role with growth opportunity.What You&rsquo;ll Do<ul data-start="828" data-end="1765"><li data-section-id="158ti5c" data-start="828" data-end="900">Design, implement, and support Windows and Linux server environments</li><li data-section-id="15h2441" data-start="901" data-end="1008">Manage enterprise infrastructure including Active Directory, Group Policy, DNS, DHCP, and Microsoft 365</li><li data-section-id="z3yj31" data-start="1009" data-end="1084">Support Azure services including Entra ID, Intune, SharePoint, and SCCM</li><li data-section-id="ujl71r" data-start="1085" data-end="1168">Administer virtualization platforms: VMware (primary), plus Hyper-V and Proxmox</li><li data-section-id="12nfuhy" data-start="1169" data-end="1240">Perform system upgrades, migrations, and infrastructure deployments</li><li data-section-id="5s40wp" data-start="1241" data-end="1306">Troubleshoot escalated issues and perform root cause analysis</li><li data-section-id="54so6r" data-start="1307" data-end="1377">Manage backup and disaster recovery solutions (VEEAM, SaaS Backup)</li><li data-section-id="1e1qcia" data-start="1378" data-end="1490">Apply security best practices including patching, endpoint protection, and email security (SPF, DKIM, DMARC)</li><li data-section-id="rnwwqw" data-start="1491" data-end="1564">Monitor and optimize systems for uptime, performance, and reliability</li><li data-section-id="1o9grwh" data-start="1565" data-end="1653">Collaborate with project teams and support staff across multiple client environments</li><li data-section-id="i0i0du" data-start="1654" data-end="1713">Maintain technical documentation and system inventories</li><li data-section-id="nxlgag" data-start="1714" data-end="1765">Support compliance efforts (HIPAA, SOC2, FERPA)</li></ul>What You BringEducation &amp; Experience<ul data-start="1815" data-end="1976"><li data-section-id="1my1pzg" data-start="1815" data-end="1886">Bachelor&rsquo;s degree in IT, Computer Science, or equivalent experience</li><li data-section-id="1luo3e5" data-start="1887" data-end="1976">5+ years of systems engineering or administration experience (MSP strongly preferred)</li></ul>Required Technical Skills<ul data-start="2006" data-end="2344"><li data-section-id="c4a3of" data-start="2006" data-end="2084">Windows Server (2019&ndash;2022), Active Directory, Group Policy, PowerShell</li><li data-section-id="1ra05w8" data-start="2085" data-end="2154">Microsoft 365 (Exchange Online, SharePoint, Intune, Entra ID)</li><li data-section-id="gnzh7c" data-start="2155" data-end="2196">VMware administration and support</li><li data-section-id="84lkud" data-start="2197" data-end="2281">Mobile Device Management (MDM) experience (Intune, Jamf, Mosyle, or similar)</li><li data-section-id="18pkjdp" data-start="2282" data-end="2344">Strong knowledge of DNS, DHCP, and endpoint management</li><li>Valid driver&rsquo;s license and background check required.</li></ul>Preferred Experience<ul data-start="2369" data-end="2549"><li data-section-id="ha2omr" data-start="2369" data-end="2395">Hyper-V and/or Proxmox</li><li data-section-id="2xt59n" data-start="2396" data-end="2431">SCCM and patch management tools</li><li data-section-id="4osjre" data-start="2432" data-end="2469">Veeam or similar backup solutions</li><li data-section-id="ff2jwh" data-start="2470" data-end="2517">Email security protocols (SPF, DKIM, DMARC)</li><li data-section-id="iu2lc5" data-start="2518" data-end="2549">Linux server administration</li></ul>Core Competencies<ul data-start="2571" data-end="2831"><li data-section-id="17supje" data-start="2571" data-end="2624">Strong troubleshooting and problem-solving skills</li><li data-section-id="mp96e8" data-start="2625" data-end="2690">Ability to manage multiple client environments and priorities</li><li data-section-id="1f97xbt" data-start="2691" data-end="2754">Clear communication with both technical teams and end users</li><li data-section-id="p7ykj6" data-start="2755" data-end="2831">Ability to work independently in a fast-paced, client-facing environment</li></ul>Who We Are Acture Solutions is a growing IT Managed Service Provider (MSP) delivering secure, scalable infrastructure, cloud, and cybersecurity solutions. We partner with organizations to improve performance, security, and long-term success.Why Join Acture Solutions?<ul data-start="3117" data-end="3327"><li data-section-id="s3jc8b" data-start="3117" data-end="3185">Work on diverse, complex environments across multiple industries</li><li data-section-id="1d7i5o4" data-start="3186" data-end="3257">Exposure to modern cloud, security, and infrastructure technologies</li><li data-section-id="b0crb3" data-start="3258" data-end="3327">Collaborative, team-oriented culture with real growth opportunity</li></ul>What We Offer<ul data-start="3350" data-end="3497"><li data-section-id="qquwbd" data-start="3350" data-end="3401">Salary: $100,000&ndash;$130,000 (based on experience)</li><li data-section-id="1bl3z4q" data-start="3402" data-end="3442">Medical, dental, vision, 401(k), EAP</li><li data-section-id="lzp2jg" data-start="3443" data-end="3469">Generous paid time off</li><li data-section-id="1l123p4" data-start="3470" data-end="3497">Hybrid work flexibility</li></ul>

Senior Systems Engineer

5+ years systems engineering/administration; Bachelor's in IT/CS or equivalent; strong Windows Server, M365, virtualization, and cloud infra skills.

Job Title: Helpdesk Level 1 Technician (IT Support &amp; AI Development) Location: Albany, NY Schedule: Full-Time Mon-Fri Onsite 7a-4p or 8-5p with 1 hour lunchLaunch Your IT Career in a Role That Matters Acture Solutions is looking for a motivated and service-minded Helpdesk Level 1 Technician to join our on-site support team at the Albany, NY Corporate Office. This dual role serves as the first point of contact for end-user IT support while also contributing to AI initiatives and application development projects under the direction of the CIO. If you love solving problems, working with technology, and want exposure to automation and AI tools&mdash;this is your chance to build your career in a supportive, forward-thinking environment.What You&rsquo;ll Do &middot; Respond to and resolve Tier 1 helpdesk tickets via phone, email, and ticketing system (Autotask/Kaseya) &middot; Troubleshoot hardware, software, networking, and M365/Azure AD issues for end users &middot; Escalate complex issues to Tier 2/3 engineers with thorough documentation &middot; Assist the CIO with AI and automation projects including prompt engineering, workflow design, and platform testing &middot; Participate in development of internal tools and business applications &middot; Support data entry, QA testing, and documentation for development and AI initiatives &middot; Maintain internal knowledge base articles and standard operating proceduresWhat You Bring &middot; High School Diploma or GED required. &middot; Associate&rsquo;s degree in computer science related field or equivalent experience preferred. &middot; Familiarity with Windows environments, Microsoft 365, and Active Directory &middot; Strong written and verbal communication skills &middot; Ability to manage competing priorities across technical support and project work &middot; Genuine interest in AI tools, automation, and software developmentSkills for Success &middot; Able to prioritize tasks and manage multiple issues effectively &middot; Basic understanding of Windows 10/11, Microsoft 365, and Azure Active Directory &middot; Exposure to ticketing systems, remote support tools, and basic networking (DNS, DHCP, VPN) &middot; Familiarity with Autotask PSA, Kaseya/Datto RMM is a plus &middot; Familiarity with AI platforms such as ChatGPT, Claude, or Copilot is a plusWho We Are Acture Solutions Inc. is a trusted IT Managed Service Provider (MSP) delivering secure, scalable technology solutions. We partner with organizations to enhance operations, cybersecurity, and long-term growth through exceptional service.Why Join Acture Solutions? At Acture Solutions, we don&rsquo;t just support IT&mdash;we support people. As a trusted Managed Service Provider, we deliver secure, scalable technology solutions that help organizations thrive. We&#39;re committed to professional growth, high-quality work, and a workplace where your contributions matter.&nbsp;What We Offer &nbsp;&middot; Salary range: $48,000&ndash;$60,000 (based on experience) &nbsp;&middot; Medical, dental, vision, 401k, and Employee Assistance Program &nbsp;&middot; 13 Paid Holidays and generous paid time off &nbsp;&middot; A culture that values collaboration, respect, and real impactReady to Get Started? &nbsp;If you&#39;re passionate about tech, love helping people, and want to grow your career in a role that makes a real difference&mdash;apply today. Valid driver&rsquo;s license and background check required.

HS diploma or GED; Associate degree preferred; familiar with Windows, Microsoft 365, Active Directory; strong communication; ability to manage priorities; interest in AI tools.

<div><div><div> Job Title: Systems Engineer Location: Midtown Manhattan NYC&nbsp; Schedule: Mon-Fri 9a-6p Hybrid 1 day WFH Acture Solutions is seeking a highly skilled and client facing Systems Engineer to join our Corporate Innovations Technology team. This role supports multiple clients in the financial services sector, delivering white glove project-based support in a fast-paced MSP environment. If you have a passion for designing, implementing, and managing server environments and enterprise software applications&mdash;this is your opportunity to thrive in a collaborative, fast-paced environment.What You&rsquo;ll Do &bull; Design, implement, and maintain Windows server environments. &bull; Administer and support enterprise software applications, including installations, updates, and troubleshooting. &bull; Manage user accounts and access controls across Active Directory and Azure (Entra ID). &bull; Implement and enforce IT security policies to protect system integrity. &bull; Monitor and optimize system performance proactively. &bull; Develop and maintain backup and disaster recovery plans. &bull; Manage OS/application patching and system updates. &bull; Maintain technical documentation and support knowledge sharing. &bull; Lead and participate in IT infrastructure projects.What You Bring &bull; Bachelor&#39;s degree in IT, Computer Science, or equivalent experience. &bull; 4+ years in systems engineering or enterprise IT environments, with demonstrated responsibility in server administration, system design, and project implementation. &bull; Proven experience designing and managing complex server environments. &bull; Expertise in Windows systems and Azure infrastructure. &bull; Strong problem-solving skills and a collaborative work ethic. &bull; Effective communication and documentation skills. &bull; Hyper-V experience. &bull; Relevant certifications (e.g., CompTIA Server+, Azure Fundamentals, Microsoft Certified: Windows Server) preferred. &bull; Experience working in an MSP environment supporting multiple clients required, preferably within financial services.Skills for Success &bull; Customer-first mindset with a knack for solving problems. &bull; Organized, detail-oriented, and eager to learn. &bull; Able to prioritize tasks and manage multiple issues effectively.Physical Requirements &bull; Ability to lift and transport equipment up to 50 lbs. (e.g., servers, network gear) &bull; Ability to sit or stand for extended periods while working on a computer or configuring systems &bull; Occasional local Manhattan travel to client sites is required &bull; Manual dexterity to operate tools, keyboards, and standard office/IT equipment &bull; Ability to bend, kneel, or reach as needed to access hardware in server racks or under desksWho We Are Acture Solutions Inc. is a trusted IT Managed Service Provider (MSP) delivering secure, scalable technology solutions. We partner with organizations to enhance operations, cybersecurity, and long-term growth through exceptional service.Why Join Acture Solutions? At Acture Solutions, we don&rsquo;t just support IT&mdash;we support people. As a trusted Managed Service Provider, we deliver secure, scalable technology solutions that help organizations thrive. We&#39;re committed to professional growth, high-quality work, and a workplace where your contributions matter.What We Offer &bull; Salary range: $110,000&ndash;120,000 (based on experience) &bull; Medical, dental, vision, 401k, EAP, and generous paid time off &bull; A culture that values collaboration, respect, and real impactReady to Get Started? If you&#39;re passionate about tech, love helping people, and want to grow your career in a role that makes a real difference&mdash;apply today. Valid driver&rsquo;s license and background check required. </div></div></div>

Systems Engineer

4+ years in systems engineering; Windows server and Azure; MSP experience; security, AD/Entra ID; certifications preferred.