Jobs at ASM Research | HiringCafe

ASM Research

Customer Service Representative, Senior

Customer Service Representative

Senior IT service desk role with 5–8 years in enterprise/government environments; advanced troubleshooting; ITSM tools; SECRET clearance.

IGA Operations Engineer

Bachelor's degree in a related field; 4-6 years infrastrcture experience; cloud platform experience; practitioner cloud certs preferred

NOC Shift Supervisor

Bachelor’s degree or equivalent; 4–7 years in service delivery or NOC; ITIL-aligned practices; strong leadership and communication; eligible for Public Trust; remote federal IT position.

Change Manager

Bachelor’s degree in IT or related field; 4–7 years IT service management with focus on change management; ITIL knowledge; ability to obtain SECRET clearance; U.S. citizenship.

Associate degree in IT or related field; 4-7 years IT support; Experience with ServiceNow/JIRA; strong communication; ability to obtain SECRET clearance.

Systems Administrator Lead

Bachelor's in IT/CS or equivalent; 8+ years in Windows/Linux/VMware; scripting; ITIL; SECRET clearance eligibility; US citizenship.

Database Team Lead / DBA Lead

Database Team Lead

Lead DBA team; 8+ years with Oracle/SQLServer/MySQL/PostgreSQL; security, backup/recovery, DR; data warehousing/ETL; US public trust; travel 10-25%.

Java Developer

Bachelor's in CS/IS or related field; 2+ years programming/web development; Active Final Secret security clearance

ServiceNow Platform Administrator

Platform Administrator

Bachelor's degree in IT/CS or related field or equivalent; 4-6 years IT/sys admin; ServiceNow CSA certification required.

Bachelor's degree or equivalent experience; 4-6 years IT experience; ServiceNow CSA cert required; additional certs optional.

Service Desk Shift Supervisor

Lead a service desk shift; 4-7 years IT operations with 3+ years leadership; HS diploma required, ITIL knowledge; US Citizenship; travel 10-25%.

Windows Administrator

5+ years IT experience; Windows administration; Bachelor’s degree in IT/CS or related field (Master’s preferred).

Customer Service and Support Technician 1

Customer Service and Support Technician

Master's in social work or related field; state licensure preferred; 8-15 years in counseling/mental health; experience with military populations; strong MS Office and 50 wpm typing.

Customer Service and Support Manager 1

Customer Service and Support Manager

Bachelor’s degree in IT, Cyber Security, Engineering, Management or related field; PMP or ITIL preferred; 7-10 years of experience with at least 5 years in Project Management and management.

Platform Engineer

Bachelor's in IT/CS; 8+ years platform engineering; virtualization/containerization; cloud platforms; strong documentation; security/compliance.

SOC Analyst Jr

Bachelor’s degree or equivalent experience; 2+ years in systems security; active Secret clearance; CEH or CySA+ and DOD 8570-related certifications.

NOC Lead

8+ years in service delivery/NOC ops; Bachelor's in IT/Business/Management; 3+ years in leadership; ITSM/tools experience; ITIL/leadership skills; compliance with federal IT ops.

Problem Manager

Bachelor's degree in IT/CS/Business; 4+ years problem/incident management; ITIL knowledge; strong communication; federal IT experience; tools like ServiceNow.

COOP Coordinator

Bachelor's degree in Business Administration, IT, or Emergency Management; 4+ years of COOP/continuity planning or disaster recovery experience; strong COOP principles, risk assessment, analytics, project management; ability to deploy within 24 hours; work in austere environments.

Senior Power Platform/SharePoint Online Application Developer

Power Platform/SharePoint Online Application Developer

5+ years with M365 and Power Platform administration, development and maintenance; SharePoint Online; strong communication and independent problem-solving.

Systems Admin - Printer Services

Systems Admin

7-10 years IT experience; printer services; Windows AD; print servers; PowerShell.

Senior Tririga Developer

Tririga Developer

Bachelor's in CS/IS or related field; 8-15 years' programming/web development; strong Java/C#/JavaScript; web/app development; database design.

.Net Developer

Net Developer

Bachelor’s Degree in Computer Science or related field; 5-10 years in programming or web development; strong Java, C#, JavaScript proficiency.

DevOps Engineer

Bachelor’s degree in IT/CS or related field; 5-10 years in systems engineering/analysis; advanced computing certification preferred.

Shift Supervisor - Cloud Support (Swing)

Shift Supervisor

Bachelor’s degree in IT/CS or related field; 4-6 years IT experience; 2 years managing IT staff; TS clearance.

Bachelor’s degree preferred; 4-6 years IT experience with 2 years managing IT staff; TS clearance; Windows/Linux experience; cloud expertise (Azure).

Cloud Customer Support Engineer (WA)

Cloud Customer Support Engineer

4+ years in technical support or engineering; 3+ years in Microsoft 365; TS/SCI with FSP clearance; BS preferred; certifications recommended.

Cloud Customer Support Engineer (GA)

4+ years technical support/engineering in enterprise environments; 3+ years Microsoft 365/Office 365; TS/SCI w/FSP clearance; BS in CS or related field preferred.

Cloud Customer Support Engineer (MD)

4+ years in technical support or engineering; 3+ years with Microsoft 365/Office 365; BS in Computer Science or technical field preferred.

Cloud Customer Support Engineer (VA)

4+ years in technical support/engineering; 3+ years with Microsoft 365; TS/SCI clearance required.

Cloud Customer Support Specialist (WA)

Cloud Customer Support Specialist

BS in CS preferred; 3+ years technical support; 1+ years MS 365; TS/SCI w/FSP clearance.

Cloud Customer Support Specialist (GA)

3+ years technical support/engineering; 1+ years Microsoft 365; BS in CS preferred; TS/SCI w/FS P clearance; Microsoft and security certs required within 6 months.

Cloud Customer Support Specialist (MD)

3+ years technical support or engineering in enterprise environments; 1+ years Microsoft 365; active TS/SCI w/FSP clearance required; BS in technical field preferred.

Cloud Customer Support Specialist (VA)

3+ years technical support or engineering in enterprise environments; 1+ years Microsoft 365 experience; TS/SCI with FS clearance required.

PKI Lead Engineer

Bachelor's degree in a technical field; 8+ years in cybersecurity/PKI; design, deployment, and operations of enterprise PKI; TLS/X.509 knowledge; US Public Trust eligibility; Unix/Linux proficiency.

Service Desk Lead

Bachelor's in IT/Business or related field; 6+ years service desk ops; 2+ years supervisory; ITIL; ITSM tools; strong leadership and problem-solving.

IT Support Specialist II

IT Support Specialist

2-5 years IT experience; associates degree or equivalent, bachelor’s preferred; strong MS OS, Office 365, SharePoint, Teams; able to troubleshoot Level 2 issues and support production systems.

Federal Network Support Engineer (Tier 1.5) - Swing

4+ years in network operations or technical support; associates degree or equivalent; Bachelor’s preferred; active Secret clearance; multiple certifications.

Federal Network Support Engineer (Tier 2) - Day

Federal Network Support Engineer

7+ years network operations or technical support; associate degree or equivalent; active secret clearance; certifications in networking and Azure risks.

Cloud Support Engineer I (VA-1G)

Cloud Support Engineer

24x7 incident management in Azure; TS/SCI with Full Scope Poly; 1-2 years of operations; BS in Computer Science preferred.