Jobs at ASM Research | HiringCafe

ASM Research

Hyper-V Administrator - Senior

Hyper-V Administrator

Senior Hyper-V administrator with 8+ years IT experience (4+ years Hyper-V). Must manage Hyper-V hosts, provision VMs, monitor performance, automate with PowerShell/SCVMM, support DR/backup, and participate in 24x7 on-call rotation.

Windows Systems Administrator - Senior

Windows Systems Administrator

4+ years Windows Server administration; 8+ years IT/systems administration experience; experience with Windows Server 2016/2019/2022, Active Directory, Group Policy, DNS/DHCP, PowerShell, security hardening (STIGs), backups/DR; Bachelor’s in IT/CS or equivalent; Microsoft Windows Server Hybrid Administrator Associate preferred.

Sr. Test Engineer

Test Engineer

Bachelor's degree in a related field, 5+ years software testing experience including automation, test planning and case design; familiarity with CMMI/SDLC, defect tracking, SQL, and mentoring junior staff.

Citrix Administrator - Senior

Citrix Administrator

Bachelor's degree or equivalent, 8+ years IT experience with 4+ years Citrix administration, strong knowledge of Citrix Virtual Apps and Desktops 7.x/2109+, ADC (NetScaler), Workspace, MCS/PVS, profile management, HDX optimization, automation; CCP-V preferred; participate in 24x7 on-call rotation.

VMWare Administrator - Senior

VMware Administrator

4+ years VMware administration experience managing vSphere (ESXi, vCenter, NSX, vSAN); Bachelor’s in IT/CS or equivalent experience; Public Trust clearance; VCP-DCV; automation with PowerCLI/Terraform; DR and backup support; on-call participation.

The Customer Support & Billing Operations Specialist

Customer Support & Billing Operations Specialist

2+ years customer service or billing operations experience required; strong written communication, data research across multiple systems, familiarity with testing/QA, and proficiency with office software and ticketing/CRM systems.

Web Services Lead

Web Services

Lead engineering and operations of enterprise web platforms; administer Microsoft IIS, Apache HTTP Server, and Apache Tomcat on Windows and Unix; 4+ years experience; bachelor's or equivalent; current Secret clearance and Security+ preferred.

Quality Specialist II

Quality Specialist

Associate's degree or equivalent experience, 5+ years in call center/QA/training, IAT-1 (A+, Network+, Security+) required or obtainable, experience creating/executing QA programs and using ticketing/JIRA, strong analytical and communication skills.

Trainer

Bachelor's degree or equivalent experience, 2+ years developing and delivering training, proficiency with Microsoft Office and e-learning authoring tools, strong communication, instructional design (ADDIE), and project management skills.

Customer Service Specialist I

Customer Service Specialist

High school diploma/GED, 0–2 years call center or customer service experience, ability to obtain security clearance, strong written/verbal communication, attention to detail, and ability to work under high call volume.

Help Desk Agent - Swing Shift

Help Desk Agent

1+ year help desk or technical support experience, HS diploma or equivalent, ability to work rotating/swing schedule including weekends and holidays, US citizenship eligible for Secret clearance, and IAT Level I (A+ or Network+) or able to obtain within 3 months.

Rhapsody Architect

Expertise in Rhapsody Integration Engine, JavaScript, HL7 V2.x and FHIR R4, XML/JSON, SOAP/REST; 12+ years as a systems architect (8+ with advanced degree); experience with TLS 1.2, certificate auth, networking, and large-scale healthcare integrations.

Tier 3/Production Support Specialist

Production Support Specialist

5+ years IT experience; Associates degree or equivalent (Bachelor's preferred). Skilled in troubleshooting desktop and mobile apps, managing support tickets, user training, system upgrades, recovery planning, and coaching staff.

Federal Network Support Engineer (Tier 1) - Night

Network Support Engineer

Active Secret clearance, HS diploma (Bachelors preferred), 2+ years network operations/technical support, CompTIA Network+/Security+ or Azure AZ-900, familiarity with Microsoft Azure networking, strong troubleshooting, communication, and incident management skills.

EDA CORE Business Analyst

Business Analyst

US citizenship required. Bachelor’s degree or 4 years relevant experience. Experience analyzing data and presenting to stakeholders; problem solving and process improvement skills; familiarity with EDA datasets preferred.

Federal Network Support Engineer (Tier 1) - Swing

Active Secret clearance, 2+ years network operations/technical support, HS diploma (Bachelor's preferred), CompTIA Network+ / Security+ or Azure AZ-900, familiarity with Microsoft Azure and ticketing systems, ability to work swing shifts (5:00 PM–1:30 AM ET).

Database Administrator III / Developer

Database Administrator / Developer

Bachelor's in related field, 5+ years' database experience, DBMS administration, backup/recovery, security, troubleshooting, strong communication and analytical skills; DoD/Federal experience desired.

Order Specialist

High school diploma or GED; 0-2 years related experience in network services or data entry; strong data entry, analytical, organizational, and communication skills; proficiency with intake methods and Microsoft Excel.

Supervisor (Bilingual)

Supervisor

Bilingual English/Spanish supervisor with 4+ years customer service experience (0+ years supervisory), strong leadership, SLA and metrics focus, ability to obtain Public Trust clearance, U.S. citizenship required.

Change, Release, and Patching Coordinator

Coordinate change control, release management, and security patching for portals infrastructure; participate in on-call rotation and weekly maintenance windows. Requires 2+ years IT experience, 1+ year supporting change processes, Excel proficiency; ITIL, ServiceNow, Jira preferred.

Associates degree or equivalent experience, 2+ years IT experience, 1+ year supporting change management, proficiency with Microsoft Excel; ServiceNow, Jira, ITIL knowledge preferred; must participate in on-call rotation and weekend maintenance windows.

Senior Tester

Tester

Bachelor's degree or equivalent, 5+ years software testing with automation, experience with Windows Server, Jenkins and Jira, ability to obtain 8140-compliant credentials, U.S. citizenship required.

ServiceNow Admin/Developer

Bachelor's degree, 5+ years IT/platform administration experience, ServiceNow CSA and CAD required, able to support Public Trust and U.S. citizen staffing, strong communication and problem-solving skills.

Web Application Support Specialist I

Web Application Support Specialist

Associates degree or help-desk experience, minimum 1 year experience, Level 2 troubleshooting, ticket handling (SLA), SQL skills preferred, familiarity with Jira, strong customer service and communication skills.

Enterprise Architect

Bachelors in CS/IT, 10+ years enterprise/infrastructure architecture experience, expert EA principles and governance, infrastructure architecture for on-prem/cloud/hybrid, federal IT standards knowledge, Secret clearance, Security+ or similar.

DevOps Engineer / Linux Administrator

3+ years enterprise Linux administration including patching (DNF/YUM); CI/CD and automation experience with Jenkins, Ansible, GitLab CI/CD or FlexDeploy; scripting (Python, Bash, Zsh, Ksh, Csh); DNS/networking, REST APIs, OCI; Secret clearance and U.S. citizenship required.

2+ years automated test coding using Java or equivalent, Bachelor's degree or equivalent, experience with CI/CD, Cucumber/Serenity, REST/SOAP, SQL, and JavaScript; strong communication and Agile experience.

Endpoint Engineering Lead

Endpoint Engineer

Bachelor's degree or equivalent, Security+ required (or within 90 days), 8+ years systems engineering experience, hands-on Intune/SCCM/MECM/Autopilot/MDM, PowerShell scripting, federal/regulatory experience preferred, onsite 2 days/week.

Technical Support Analyst

High school diploma, 3+ years customer service/support experience, U.S. citizenship, ability to obtain Public Trust clearance, multichannel support skills, strong communication and problem-solving.

QA/Testing Engineer

Minimum 2 years automated test coding with Java (or C++/C#), experience with CI/CD, Cucumber/Serenity/Selenium, REST/SOAP, SQL, and Agile; Bachelor's degree or equivalent experience.

Bachelor's in CS/IS or related, 3 years on IT development contract, experience as a business/requirements analyst, familiarity with Agile/SAFe and Agile lifecycle tools (RTC or JIRA), strong communication and analytical skills.

Training Coordinator / Communications

Training Coordinator

Bachelor's degree in English/Journalism or equivalent experience; 3+ years in business analysis, communications, training coordination or change-management; strong writing, editing, facilitation, presentation skills; proficiency with Microsoft Office and collaboration tools.

Bilingual Customer Quality Specialist

Customer Quality Specialist

8+ years call center/quality/control/training experience; Associate's degree preferred or equivalent; professional certification; experience with call monitoring/recording software, Windows and internet software; strong analytical, communication, and training skills.

Release Manager

Bachelor's in IT or equivalent experience, 4+ years in release/change/DevOps roles, experience with Jenkins, Git, Jira, CI/CD, risk assessment, automation, and ability to obtain Secret clearance (U.S. citizenship required).

Trainer 1 (Junior)

HS diploma/GED, 0–2 years training or technical helpdesk experience; strong presentation, communication, and documentation skills; proficiency with Microsoft Office and Adobe tools; ability to travel 40–75%.

High school diploma/GED, minimum 3 years customer support experience across phone/email/chat/back-office, strong communication, problem-solving, and documentation skills; U.S. citizenship and ability to obtain Public Trust clearance required.

Service Desk Analyst

Service desk/IT support experience (1+ years), strong analytical and customer service skills, account administration in Active Directory, ServiceNow/ITSM proficiency, Microsoft Office (Word, Excel, Outlook, PowerPoint, Copilot), Cisco VPN and Zscaler support, documentation skills, HS diploma.

Service desk/IT support experience; strong analytical, troubleshooting, and customer service skills; account administration in Active Directory; familiarity with ServiceNow, Microsoft Office (including Excel and CoPilot), Cisco VPN, zScaler; ability to document procedures and create user guides; participate in on-call rotation.

Accident Prevention Planning & Execution Lead

Accident Prevention Planner

Minimum 2 years preparing Accident Prevention Plans, conducting investigations, delivering safety training, and ensuring compliance with USACE EM 385-1-1 and OSHA standards.

Migration Specialist - O365

Migration Specialist

Bachelor's degree or equivalent, 4+ years experience; experience with on‑prem to cloud migrations (AWS/Azure/M365), understanding of cloud services, assessment/migration tooling, and familiarity with federal IT constraints.