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Mark Applied
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Head of Customer Operations
New York City, New York, United States
$120k-$160k/yr RemoteFull Time
Bastion: Infrastructure for enterprises to issue and manage regulated stablecoins.
Lead multi-partner support strategy; build scalable, AI-driven CX tooling; manage outsourced teams; define SLAs and knowledge base.
AI-powered CX tooling, knowledge base, contractual and SLA tooling