Jobs at Naya | HiringCafe

Naya

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At NAYA, we’re on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. We are looking for experienced, passionate General Managers to grow with us!At NAYA, your development is our priority — we train, mentor, and promote from within because we believe our people are the heart of our success. If you’re a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you!If you’re ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen.Reports to: 	Area ManagerSalary: 65k - 90kYou will love working at NAYA We believe great people deserve great rewards. NAYA offers  a comprehensive and people-focused benefits package designed to support you at work and beyond, including:<ul><li>Competitive pay and Quarterly bonuses to recognize your impact</li><li>Medical, dental, and vision insurance to keep you healthy and thriving</li><li>Commuter benefits to make life easier</li><li>Employee discounts and free NAYA meals — because we believe in enjoying what we serve</li><li>Growth opportunities at every level — we invest in developing leaders from within</li><li>More on the way!</li></ul>At NAYA, you’ll find more than a job — you’ll find a community that values you, supports your goals, and celebrates your success.How You’ll ImpactThe General Manager is responsible for inspiring, managing, developing, hiring and training the restaurant staff and management team. The GM is also accountable for meeting stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness and sanitation.  What You’ll Do<ul><li>Ensures, and is accountable for, the profitability of the store by growing sales and controlling labor, cost of goods and operating expenses.  </li><li>Hires, trains, manages, coaches, counsels, and evaluates all team members in partnership with the Human Resources Business Partner.</li><li>Responsible for creating a culture of development in the restaurant. </li><li>Must be able to develop Shift Leaders into their role as well as develop them to be the future General Managers at NAYA.</li><li>Achieves NAYA’s objectives in sales, service, quality, cleanliness, and restaurant appearance through staff training and creating a positive and productive environment</li><li>Ensures that all food and beverage items are prepared and served in a timely manner and according to NAYA’s recipes, portioning, cooking, and serving standards</li><li>Creates and approves the weekly schedule and ensures proper staffing levels per business needs while meeting labor targets and FWW compliance.</li><li>Actively builds and maintains the reputation of NAYA in the community, including monitoring online reviews, taking necessary recovery and recognition activity with the guests and team members</li><li>Controls inventories of food, equipment, smallware, and report issues as necessary</li><li>Conducts ordering and monthly inventory</li><li>Reviews daily time punches for accuracy; addresses time clock abuse (clocking in early or late) via coaching and/or documentation</li><li>Submits weekly payroll for approval</li><li>Controls cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures</li><li>Utilizes daily, weekly, quarterly, and annual financial reporting tools</li><li>Ensures all administrative tasks are complete in a timely manner, like weekly payroll, accident and injury reporting etc.</li><li>Supports any marketing initiatives and promotions. </li></ul>Who You Are<ul><li>5+ years of restaurant management/leadership operations experience</li><li>Strong leadership, analytical and problem-solving skills</li><li>Superior interpersonal skills and ability to earn trust and respect from colleagues and staff</li><li>Exceptional financial acumen</li><li>Thrives in a constantly evolving, fast-paced environment</li><li>Strong written and verbal communication skills</li><li>Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed; Ability to access and accurately input information using a moderately complex computer system</li><li>Able to work nights, weekends and holidays, and variable schedule, per the needs of the business</li><li>Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day</li></ul>

















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General Manager

5+ years restaurant management; strong leadership; financial acumen; able to lift 50 pounds; flexible schedule.

5+ years restaurant management, strong leadership, financial acumen, and training of staff; able to lead shifts, manage costs, and meet service standards.

At NAYA, we’re on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. At NAYA, our mission is to share the Middle Eastern flavors that nourish and inspire us We are looking for an experienced, passionate person to grow with us as we live our mission. If you’re ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen.You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including:<ul><li>Competitive pay to recognize your impact</li><li>Competitive bonus plan</li>Paid Vacation time <li>Medical, dental, and vision insurance to keep you healthy and thriving</li><li>Flexible Spending Account</li><li>Commuter benefits to make life easier</li><li>Employee discounts and free NAYA meals — because we believe in enjoying what we serve</li><li>Pet Insurance - because </li><li>Growth opportunities at every level — we invest in developing leaders from within</li>Employee Assistance, Pay on Demand, Pet Insurance, Identity Theft Protection, and much more!</ul>At NAYA, you’ll find more than a job — you’ll find a community that values you, supports your goals, and celebrates your success.The Guest Experience Manager is responsible for leading and evolving NAYA’s end-to-end guest experience strategy across all channels — including digital, in-store, and post-visit engagement. This role goes beyond response management to build scalable systems, insights, and processes that elevate guest satisfaction, loyalty, and brand perception.You will serve as the voice of the guest at a strategic level — translating feedback into actionable insights, partnering cross-functionally to drive improvements, and ensuring consistency in how NAYA shows up for every guest.This is a highly visible role requiring a balance of empathy, operational awareness, analytical thinking, and leadership. How You’ll Impact<ul><li>Build and lead a best-in-class guest experience function that scales with NAYA’s growth</li><li>Increase guest satisfaction, retention, and brand loyalty through thoughtful engagement and recovery strategies</li><li>Influence operational, digital, and marketing decisions through actionable guest insights</li><li>Establish consistent, high-quality standards for guest communication across all platforms</li></ul> What You’ll DoGuest Experience Strategy &amp; Leadership<ul><li>Own and evolve NAYA’s guest experience vision, standards, and communication approach</li><li>Develop scalable processes for managing guest feedback across all channels</li><li>Define success metrics (CSAT, response time, resolution rates, sentiment trends) and drive performance against them</li><li>Lead initiatives that proactively enhance the guest journey, not just react to issues</li></ul>Guest Communication &amp; Recovery<ul><li>Oversee all guest communications across email, surveys, social media, and third-party platforms</li><li>Ensure responses are timely, empathetic, brand-aligned, and solutions-driven</li><li>Design and implement elevated recovery strategies that turn negative experiences into loyalty-building moments</li><li>Guide tone, voice, and messaging consistency across channels</li></ul>Insights &amp; Continuous Improvement<ul><li>Analyze guest feedback to identify trends, root causes, and opportunities</li><li>Translate insights into clear, actionable recommendations for Operations, Marketing, and Technology teams</li><li>Partner cross-functionally to implement changes that improve both in-store and digital experiences</li><li>Create reporting dashboards and regular insights summaries for leadership</li></ul>Cross-Functional Collaboration<ul><li>Act as the central liaison between guest experience and internal teams</li><li>Escalate and track critical issues, ensuring accountability and resolution</li><li>Collaborate on product, menu, and operational changes based on guest feedback</li></ul>Systems, Tools &amp; Process Optimization<ul><li>Own and optimize CRM and reputation management tools (e.g., Tattle, SOCI, Olo Engage, Yext, Salesforce, etc.)</li><li>Improve workflows, automation, and documentation practices</li><li>Ensure all guest interactions are properly tracked, categorized, and leveraged for insights</li></ul>Operational &amp; Brand Alignment<ul><li>Maintain deep knowledge of NAYA’s menu, operations, and evolving systems</li><li>Ensure all guest-facing communication reflects current offerings and brand standards</li><li>Identify gaps between intended and actual guest experience</li></ul> What you Bring<ul><li>3+ years of experience in guest experience, customer experience, or hospitality operations (multi-unit or high-growth environment preferred)</li><li>Proven ability to move from execution to strategy — building systems, not just managing tasks</li><li>Exceptional communication skills (written and verbal), with a strong sense of tone and brand voice</li><li>Experience with CRM, guest feedback, and reputation management platforms</li><li>Strong analytical mindset with the ability to turn data into action</li><li>High attention to detail and organizational discipline</li><li>Experience collaborating cross-functionally and influencing without direct authority</li></ul> A mindset that is:<ul><li>Guest-obsessed: Sees every interaction as an opportunity to build trust and loyalty</li><li>Strategic thinker: Looks beyond individual issues to identify patterns and long-term solutions</li><li>Empathetic communicator: Balances care with clarity in every interaction</li><li>Operator at heart: Understands the realities of restaurant environments and designs practical solutions</li><li>Curious and growth-driven: Continuously looks for ways to improve systems, tools, and outcomes</li></ul>Ownership mentality: Takes full accountability for the guest experience end-to-end

Senior Guest Experience Manager

3+ years in guest experience, customer experience, or hospitality operations; move from execution to strategy; strong communication; experience with CRM and reputation platforms; analytical mindset; cross-functional collaboration.

At NAYA, we’re on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. We are looking for experienced, passionate Shift Leaders  to grow with us!At NAYA, your development is our priority — we train, mentor, and promote from within because we believe our people are the heart of our success. If you’re a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you!If you’re ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen.Reports to: 	General ManagerYou will love working at NAYA We believe great people deserve great rewards. NAYA offers  a comprehensive and people-focused benefits package designed to support you at work and beyond, including:<ul><li>Competitive pay to recognize your impact</li><li>Medical, dental, and vision insurance to keep you healthy and thriving</li><li>Commuter benefits to make life easier</li><li>Employee discounts and free NAYA meals — because we believe in enjoying what we serve</li><li>Growth opportunities at every level — we invest in developing leaders from within</li><li>More on the way!</li></ul>At NAYA, you’ll find more than a job — you’ll find a community that values you, supports your goals, and celebrates your success.How You’ll ImpactThe Shift Leader is responsible for leading the team members in running an efficient operation, providing excellent customer service, assisting with day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment. What You’ll DoOperational Excellence<ul><li>Ensure store profitability by driving sales, controlling labor, and managing cost of goods.</li><li>Oversee preparation and service of all food and beverage items, ensuring they meet NAYA’s recipes, portioning, and quality standards.</li><li>manage Daily shift schedules to ensure the proper clock in/out times and adjust schedules where appropriate based on the sales volumes.</li><li>Conduct ordering, monthly inventory, and control stock levels for food, equipment, and supplies.</li><li>Review and manage daily time punches to address any time clock issues.</li><li>Control cash and receipts through adherence to cash handling and reconciliation procedures.</li><li>Complete and submit administrative tasks promptly,  including guest incidents, workers comp claims, manager checklists, cashier/deposit trackers and communication logs</li></ul>Leadership &amp; Team Development<ul><li>Hire, train, coach, and evaluate team members in conjunction with the General Manager.</li><li>Lead by example with a guest-first mindset, fostering a positive and productive environment.</li><li>Conduct pre-shift meetings to communicate expectations, share guest feedback, and celebrate team successes.</li><li>Ensure staff compliance with labor laws, including FWW guidelines, and manage meal breaks.</li><li>Resolve conflicts and escalate issues as needed to the General Manager</li><li>Model and uphold HR policies, ensuring team members have access to available resources.</li><li>Develop team members by training successors and delegating responsibilities.  </li></ul>Guest Relations &amp; Community Engagement<ul><li>Actively engage with guests, building relationships and addressing complaints with a solutions-focused approach.</li><li>Reacts to and assists with recovery actions or rewards to negative/positive online reviews to maintain NAYA’s community reputation</li><li>Promote NAYA’s catering services and assist in taking orders as needed .</li><li>Can execute all catering and third party orders with ease, understanding the importance of on time delivery.</li><li>Make eye contact, greet guests warmly, and ensure the team upholds these standards.</li></ul>Financial &amp; Administrative Responsibilities<ul><li>Utilize financial reporting tools to monitor and manage sales, labor, and other key metrics.</li><li>Perform cash counting, banking/deposit tasks, and manage discounts and promotions.</li><li>Handle guest incidents and worker’s compensation reports when necessary.</li></ul>Additional Skills &amp; Abilities<ul><li>Has mastered  kitchen operations, COGS  and labor management, line service and throughput</li><li>Handle delivery issues and third-party dispatches promptly and efficiently.</li><li>Ensure the store is opened and closed following NAYA’s opening and closing procedures.</li><li>Serve as a strong role model, earning team respect and providing coaching as needed.</li></ul>Who You Are<ul><li>2+ years of related leadership experience at a similar caliber concept</li><li>Strong written and verbal communication skills. Must be proficient in English (spoken and written) to perform essential job duties.</li><li>Adaptable in a fast-paced and challenging work environment</li><li>Takes and gives direction well and is able to perform the essential job functions under pressure while maintaining professionalism </li><li>Communicates information effectively and efficiently and approaches their work with a sense of ownership and works with a sense of urgency</li><li>Exhibits strong time management and organizational skills</li><li>Demonstrates positive leadership characteristics that inspires team members to meet and exceed standards</li><li>Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed</li><li>Ability to access and accurately input information using a moderately complex computer system</li><li>Able to work nights, weekends and holidays, and variable schedule, per the needs of the business</li><li>Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day</li></ul>

Shift Leader

2+ years of related leadership experience; proficient in English (spoken and written); able to lift 50 pounds; adaptable with flexible schedule.

SummaryAt NAYA, we’re on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. We are looking for experienced, passionate Team Members  to grow with us!At NAYA, your development is our priority — we train, mentor, and promote from within because we believe our people are the heart of our success. If you’re a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you!If you’re ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen.Reports to: 	General ManagerYou will love working at NAYA We believe great people deserve great rewards. NAYA offers  a comprehensive and people-focused benefits package designed to support you at work and beyond, including:<ul><li>Competitive pay to recognize your impact</li><li>Medical, dental, and vision insurance to keep you healthy and thriving</li><li>Commuter benefits to make life easier</li><li>Employee discounts and free NAYA meals — because we believe in enjoying what we serve</li><li>Growth opportunities at every level — we invest in developing leaders from within</li><li>More on the way!</li></ul>At NAYA, you’ll find more than a job — you’ll find a community that values you, supports your goals, and celebrates your success. How You’ll ImpactThe Team Member plays a key role in NAYA's restaurant operations, trained to work across all stations, from front-of-house service to back-of-house preparation. Team Members provide outstanding customer service while ensuring store standards of cleanliness, organization, and quality. Responsibilities include preparing food, working on the service line, cooking on the grill, and setting up and stocking stations. Team Members collaborate with the team to prepare menu items and maintain a smooth, efficient service experience. What You’ll DoFood Preparation &amp; Production<ul><li>Prepare daily production items in cooperation with kitchen staff.</li><li>Ensure food products are prepped correctly, following recipes and Naya’s standards.</li><li>Follow recipes and portion control standards to maintain consistency and quality.</li><li>Wash dishes and tools used during food prep.</li><li>Minimize waste and assist with inventory counts.</li></ul>Kitchen Organization &amp; Maintenance<ul><li>Receive, disinfect, store, and organize deliveries following FIFO and best storage practices.</li><li>Maintain proper storage temperatures and rotation procedures per DOH regulations.</li><li>Clean and sanitize kitchen equipment, tools, and workstations thoroughly and on schedule.</li><li>Keep floors in work areas clean, dry, and free of debris.</li><li>Ensure a sanitary, clean, and safe kitchen environment, maintaining all equipment and utensils.</li></ul>Customer Service<ul><li>Provide timely and courteous service to guests in alignment with Naya’s policies and procedures.</li></ul><ul><li>Display thorough knowledge of menu items, including beverages, and adhere to legal alcohol service requirements.</li><li>Greet guests, take orders, and expedite as needed, ensuring accuracy and satisfaction.</li><li>Ring orders into the POS system accurately and collect payments.</li><li>Assist customers with making change, as applicable.</li><li>Follow cash handling procedures, turning in accurate amounts daily.</li></ul>Front-of-House &amp; Station Management<ul><li>Maintain a clean, stocked, and organized workstation at the start of each shift.</li><li>Stock cashier stations with necessary items, including paper goods and ice water.</li><li>Change trash bags, wipe tables, and counters, and pack sauce sides and pita bread.</li><li>Turn on displays and play music as part of daily setup.</li><li>Follow the proper cash handling procedures and rings up items correctly</li><li>Complete all side work and cleaning tasks to Naya’s standards, including setting up sanitizing pails.</li></ul>Teamwork &amp; Communication<ul><li>Support and assist team members as needed.</li><li>Communicate issues and ideas to the Chef or Director of Operations.</li><li>Participate in training and development of new employees to uphold Naya’s service standards.</li></ul>Compliance &amp; Professionalism<ul><li>Adhere to sanitation standards and company policies on scheduling, clocking in/out, uniforms, and grooming.</li><li>Attend company meetings and training sessions as required.</li><li>Exhibit a friendly, positive, and helpful attitude at all times.</li><li>Carry out additional duties as assigned by management.</li></ul>Who You Are<ul><li>1+ year experience as a restaurant team member at similar caliber concept</li><li>The ability to lift at least 50 pounds on a regular basis.</li><li>The ability to bend, stoop, stand and perform extensive walking for 8 to 10 hours a day.</li><li>Excellent communicator in written and verbal formats.</li><li>Communicates information effectively and efficiently.</li><li>Completed the Train the Trainer course.</li><li>Maintain a friendly, helpful and positive attitude always.</li><li>Polished personal presentation; grooming meets Naya standards, as outlined by Employee Handbook</li><li>The ability to withstand exposure to high volume of business and the movement, noise and temperature extremes associated with a busy restaurant.</li><li>Ability to perform essential job functions under pressure, maintain professionalism when working under stress.</li><li>Ability to work nights, weekends and holidays, and variable schedule, per the needs of the business.</li><li>Attends mandatory meetings.</li><li>Adherence to company, state, and county sanitation standards.</li><li>Strict adherence to posted schedule and clock in/out at times.</li><li>Perform all other related and compatible duties as assigned by the Management Team.</li></ul><div></div>

Team Member

Experience as a restaurant team member; able to lift 50 pounds; 8-10 hour shifts; strong communication; flexible schedule.

At NAYA, we’re on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. We are looking for experienced, passionate Shift Leaders  to grow with us!At NAYA, your development is our priority — we train, mentor, and promote from within because we believe our people are the heart of our success. If you’re a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you!If you’re ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen.Reports to: 	General Manager You will love working at NAYA We believe great people deserve great rewards. NAYA offers  a comprehensive and people-focused benefits package designed to support you at work and beyond, including:<ul><li>Competitive pay to recognize your impact</li><li>Medical, dental, and vision insurance to keep you healthy and thriving</li><li>Commuter benefits to make life easier</li><li>Employee discounts and free NAYA meals — because we believe in enjoying what we serve</li><li>Growth opportunities at every level — we invest in developing leaders from within</li><li>More on the way!</li></ul>At NAYA, you’ll find more than a job — you’ll find a community that values you, supports your goals, and celebrates your success.How You’ll ImpactThe Shift Leader is responsible for leading the team members in running an efficient operation, providing excellent customer service, assisting with day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment. What You’ll DoOperational Excellence<ul><li>Ensure store profitability by driving sales, controlling labor, and managing cost of goods.</li><li>Oversee preparation and service of all food and beverage items, ensuring they meet NAYA’s recipes, portioning, and quality standards.</li><li>manage Daily shift schedules to ensure the proper clock in/out times and adjust schedules where appropriate based on the sales volumes.</li><li>Conduct ordering, monthly inventory, and control stock levels for food, equipment, and supplies.</li><li>Review and manage daily time punches to address any time clock issues.</li><li>Control cash and receipts through adherence to cash handling and reconciliation procedures.</li><li>Complete and submit administrative tasks promptly,  including guest incidents, workers comp claims, manager checklists, cashier/deposit trackers and communication logs</li></ul>Leadership &amp; Team Development<ul><li>Hire, train, coach, and evaluate team members in conjunction with the General Manager.</li><li>Lead by example with a guest-first mindset, fostering a positive and productive environment.</li><li>Conduct pre-shift meetings to communicate expectations, share guest feedback, and celebrate team successes.</li><li>Ensure staff compliance with labor laws, including FWW guidelines, and manage meal breaks.</li><li>Resolve conflicts and escalate issues as needed to the General Manager</li><li>Model and uphold HR policies, ensuring team members have access to available resources.</li><li>Develop team members by training successors and delegating responsibilities.  </li></ul>Guest Relations &amp; Community Engagement<ul><li>Actively engage with guests, building relationships and addressing complaints with a solutions-focused approach.</li><li>Reacts to and assists with recovery actions or rewards to negative/positive online reviews to maintain NAYA’s community reputation</li><li>Promote NAYA’s catering services and assist in taking orders as needed .</li><li>Can execute all catering and third party orders with ease, understanding the importance of on time delivery.</li><li>Make eye contact, greet guests warmly, and ensure the team upholds these standards.</li></ul>Financial &amp; Administrative Responsibilities<ul><li>Utilize financial reporting tools to monitor and manage sales, labor, and other key metrics.</li><li>Perform cash counting, banking/deposit tasks, and manage discounts and promotions.</li><li>Handle guest incidents and worker’s compensation reports when necessary.</li></ul>Additional Skills &amp; Abilities<ul><li>Has mastered  kitchen operations, COGS  and labor management, line service and throughput</li><li>Handle delivery issues and third-party dispatches promptly and efficiently.</li><li>Ensure the store is opened and closed following NAYA’s opening and closing procedures.</li><li>Serve as a strong role model, earning team respect and providing coaching as needed.</li></ul>Who You Are<ul><li>2+ years of related leadership experience at a similar caliber concept</li><li>Strong written and verbal communication skills. Must be proficient in English (spoken and written) to perform essential job duties.</li><li>Adaptable in a fast-paced and challenging work environment</li><li>Takes and gives direction well and is able to perform the essential job functions under pressure while maintaining professionalism </li><li>Communicates information effectively and efficiently and approaches their work with a sense of ownership and works with a sense of urgency</li><li>Exhibits strong time management and organizational skills</li><li>Demonstrates positive leadership characteristics that inspires team members to meet and exceed standards</li><li>Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed</li><li>Ability to access and accurately input information using a moderately complex computer system</li><li>Able to work nights, weekends and holidays, and variable schedule, per the needs of the business</li><li>Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day</li></ul>

2+ years leadership experience; strong English communication; ability to work nights, weekends; capable of lifting 50 lbs; proficiency with basic computer tools.

1+ year restaurant experience; ability to lift 50 lbs; able to work nights, weekends, holidays; strong communication; team player; training provided.

2+ years leadership experience in a similar concept; strong English communication; ability to lead in fast-paced environment; foodservice operations knowledge.

1+ year restaurant experience; ability to lift 50 lb; flexible schedule; strong communication; train-the-trainer completed; maintain professional demeanor.

<div><div>At NAYA, we’re on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. Our mission is to build genuine connections through the  Middle Eastern flavors that nourish and inspire us We are looking for an experienced, passionate person to grow with us as we live our mission. If you’re ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including:<ul><li>Competitive pay to recognize your impact</li><li>Competitive bonus plan</li>Paid Vacation time <li>Medical, dental, and vision insurance to keep you healthy and thriving</li><li>Flexible Spending Account</li><li>Commuter benefits to make life easier</li><li>Employee discounts and free NAYA meals — because we believe in enjoying what we serve</li><li>Pet Insurance - because we love our furry friends</li><li>Growth opportunities at every level — we invest in developing leaders from within</li>Employee Assistance, Pay on Demand, Identity Theft Protection, and much more!</ul> At NAYA, you’ll find more than a job — you’ll find a community that values you, supports your goals, and celebrates your success. About the Role</div><div>The Vice President of Restaurant Operations is a senior leader responsible for driving operational excellence, scaling performance, and building the infrastructure required for NAYA’s next phase of growth. This role partners closely with cross-functional leaders to translate strategy into consistent, high-performing restaurant execution across all markets.</div><div>This leader will own field operations, market expansion readiness, and the development of a strong, people-first culture that delivers exceptional guest experiences while driving profitable growth.How You’ll Make an ImpactOperational Strategy &amp; Business Performance<ul><li>Translate company strategy into clear, executable operational plans across all restaurants and markets</li><li>Drive consistent improvement in key performance metrics: sales, transactions, labor productivity, food cost, and store-level profitability</li><li>Establish and reinforce operating standards that ensure consistency, efficiency, and scalability</li><li>Build systems, routines, and accountability structures that elevate execution across Area Managers and General Managers</li><li>Partner with Finance to manage budgets, forecasts, and performance targets</li></ul>Market Growth &amp; New Market Strategy<ul><li>Lead operational readiness for new restaurant openings and market expansion</li><li>Develop scalable playbooks for entering and stabilizing new markets</li><li>Partner with Real Estate, Development, and Marketing to ensure successful market launches</li><li>Build regional leadership structures to support multi-market growth (Market Directors, Area Managers)</li><li>Identify risks and opportunities in new and existing markets, adjusting strategy accordingly</li></ul>Guest Experience &amp; Brand Execution<ul><li>Ensure consistent delivery of a high-quality, hospitality-driven guest experience across all locations</li><li>Champion initiatives that enhance speed, accuracy, food quality, and overall guest satisfaction</li><li>Partner with Marketing and Culinary to bring brand and menu initiatives to life in restaurants</li><li>Leverage guest feedback and operational data to continuously improve the experience</li></ul>People &amp; Culture Leadership<ul><li>Build, develop, and lead a high-performing field organization rooted in NAYA’s values</li><li>Create clear expectations, coaching rhythms, and accountability across all levels of operations</li><li>Partner with People &amp; Culture to strengthen hiring, onboarding, training, and retention strategies</li><li>Develop strong leadership pipelines (Shift Leaders → GMs → Area Managers → Market Directors)</li><li>Foster a culture of ownership, accountability, and continuous improvement</li></ul>Compliance &amp; NYC Operational Expertise<ul><li>Ensure full compliance with all local, state, and federal labor laws, with deep expertise in NYC Fair Workweek (FWW) requirements</li><li>Partner with HR and Legal to mitigate risk and uphold best practices across scheduling, pay, and employee relations</li></ul>Who You Are<ul><li>A strategic restaurant operator who can zoom out to set direction and zoom in to drive execution</li><li>A builder who thrives in growth environments and knows how to scale systems, teams, and performance</li><li>A strong people leader who develops talent and holds teams accountable</li><li>Highly data-driven, with the ability to translate insights into action</li><li>Hands-on, visible, and present in the field</li></ul>What You’ll Bring<ul><li>10+ years of progressive restaurant operations leadership experience - with significant experience in the fast casual sector</li><li>Current or prior experience as a Vice President or Senior Director of Operations in a multi-unit fast casual restaurant brand</li><li>Proven success leading multi-market operations and supporting new market expansion</li><li>Deep experience operating in New York City, including strong working knowledge of Fair Workweek (FWW) and labor compliance</li><li>Demonstrated ability to drive operational performance and improve unit-level economics</li><li>Experience building and leading high-performing field leadership teams</li><li>Strong cross-functional partnership skills (Finance, HR, Marketing, Culinary, Technology)</li></ul>You will love working at NAYA<ul><li>Bonus: 20% (50/50 personal/company performance)</li><li>Health Insurance: NAYA pays 80% individual medical</li><li>Technology Reimbursement: $60/month</li><li>Paid Time Off: 4 weeks Paid Vacation Time/56 hours sick/safe time</li><li>Paid Holidays: 12 days/year</li><li>Other Optional: Commuter Benefits, FSA, LTD/STD, Employee Assistance, Pet Insurance</li><li>Most Importantly: Free NAYA</li></ul></div></div>

VP of Operations

Vice President of Restaurant Operations

10+ years of progressive restaurant operations leadership; prior VP or Senior Director of Operations in multi-unit fast casual; deep NYC labor compliance experience; strong cross-functional collaboration.

<div>At NAYA, we’re on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. Our mission is to build genuine connections through the  Middle Eastern flavors that nourish and inspire us We are looking for an experienced, passionate person to grow with us as we live our mission. If you’re ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including:<ul><li>Competitive pay to recognize your impact</li><li>Competitive bonus plan</li>Paid Vacation time <li>Medical, dental, and vision insurance to keep you healthy and thriving</li><li>Flexible Spending Account</li><li>Commuter benefits to make life easier</li><li>Employee discounts and free NAYA meals — because we believe in enjoying what we serve</li><li>Pet Insurance - because we love our furry friends</li><li>Growth opportunities at every level — we invest in developing leaders from within</li>Employee Assistance, Pay on Demand, Identity Theft Protection, and much more!</ul> At NAYA, you’ll find more than a job — you’ll find a community that values you, supports your goals, and celebrates your success.<div>About the Role</div>The Learning Experience Designer (LXD) is responsible for designing engaging, practical, and scalable learning experiences that support our frontline and leadership teams across the NAYA system. This role owns the end-to-end design of training in our LMS, Opus, translating real-world restaurant operations into clear, accessible, and impactful learning.You’ll partner closely with Subject Matter Experts (SMEs), operators, and People &amp; Culture leaders to build blended learning experiences—including eLearning, video, job aids, and assessments—rooted in adult learning best practices and designed for a diverse, frontline workforce.This role is ideal for someone who blends creative instructional design, strong technical execution, and a deep understanding of how adults learn on the job. What You’ll Do<div> </div><div>Operational Instructional Design &amp; Content Creation<ul><li>Design innovative, engaging learning experiences using eLearning, microlearning, blended learning, video, graphics, voiceovers, simulations, and job aids</li><li>Apply modern instructional design methodologies (ADDIE, microlearning, scenario-based learning, blended learning) to meet diverse learning styles</li><li>Translate complex operational and behavioral concepts into clear, learner-friendly content</li><li>Source and/or create visuals, images, and media that elevate the learning experience and reflect the NAYA brand</li><li>Review and refresh existing training content to ensure accuracy, relevance, and brand consistency </li></ul>Curriculum Design, LMS Management &amp; Collaboration<ul><li>Conduct training needs assessments in partnership with operational and support center leaders</li><li>Collaborate cross-functionally to build scalable curricula aligned to business priorities and KPIs</li><li>Partner with SMEs to develop learning that maximizes retention and on-the-job application</li><li>Build, test, launch, and maintain courses in Opus, ensuring accuracy, functionality, and usability</li><li>Manage LMS content including posting videos, animations, and images</li><li>Drive LMS adoption and promote a culture of continuous learning</li><li>Proactively update training as processes, systems, or standards evolve</li><li>Troubleshoot LMS and course issues as needed </li></ul> Training Evaluation &amp; Effectiveness<ul><li>Measure learning effectiveness through assessments, learner feedback, dashboards, and business metrics</li><li>Evaluate learning outcomes and ensure alignment with operational and people goals</li><li>Apply a test-and-learn mindset to continuously improve content and impact </li></ul>Coaching, Support &amp; Field Connection<ul><li>Draft and distribute communications announcing new or updated learning</li><li>Support learners and stakeholders during launches and updates</li><li>Visit restaurants to observe operations, validate training effectiveness, and gather feedback</li><li>Act as a connector and influencer across teams to accelerate adoption and embed learning into daily work</li><li>Champion a culture of growth, agility, and continuous learning </li></ul>About You</div><div>Experience &amp; Skills<ul><li>3+ years of experience designing learning experiences (eLearning, video, classroom, blended learning)</li><li>Strong foundation in adult learning theory and frontline workforce training</li><li>Proficiency with eLearning authoring tools such as Opus, Articulate 360, Storyline</li><li>Proficiency with video tools such as Vyond and Camtasia</li><li>Experience managing or working within a Learning Management System</li><li>Ability to juggle multiple projects and deadlines in a fast-paced environment</li><li>Excellent written and verbal communication skills</li><li>Strong organizational skills and attention to detail</li><li>Analytical mindset with a focus on continuous improvement</li><li>Desire to learn and grow with our rapidly growing company </li></ul>Nice to Have (but not required)<ul><li>Restaurant, QSR, retail, or hospitality experience</li><li>Knowledge of food safety standards, QSR operations, or hospitality principles</li><li>Degree or certification in Instructional Design, Organizational Development, Education, HR, or related field</li><li>Ability to read and write in Spanish </li></ul>How You Show Up<ul><li>Collaborative, relationship-driven, and solution-oriented</li><li>Self-starter with an ownership mindset</li><li>Curious, creative, positive, and energized by building things from scratch</li><li>Likes to have fun while being challenged every day</li></ul></div></div>

Training and Development Leader

3+ years designing learning experiences; LMS management; proficiency with Opus, Articulate 360, Storyline; video tools; strong communication.

NAYA New York

<div>At NAYA, we’re on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. At NAYA, our mission is to share the Middle Eastern flavors that nourish and inspire us We are looking for an experienced, passionate person to grow with us as we live our mission. If you’re ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen.You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including:<ul><li>Competitive pay to recognize your impact</li><li>Competitive bonus plan</li>Paid Vacation time <li>Medical, dental, and vision insurance to keep you healthy and thriving</li><li>Flexible Spending Account</li><li>Commuter benefits to make life easier</li><li>Employee discounts and free NAYA meals — because we believe in enjoying what we serve</li><li>Pet Insurance - because </li><li>Growth opportunities at every level — we invest in developing leaders from within</li>Employee Assistance, Pay on Demand, Pet Insurance, Identity Theft Protection, and much more!</ul> At NAYA, you’ll find more than a job — you’ll find a community that values you, supports your goals, and celebrates your success. The Menu Systems Manager is responsible for building, maintaining, and optimizing NAYA’s menu architecture across all ordering platforms—POS, digital channels, and third-party delivery. This role ensures that guests have a consistent, accurate, and intuitive experience no matter how they choose to place their orders.You will oversee integrations between ordering, payment, and fulfillment tools; manage menu-related data accuracy; lead testing for new items and system updates; and partner cross-functionally to support flawless rollouts. You’ll be the person who sees the menu as a system, not a set of disconnected items—someone who is highly organized, deeply detail-oriented, and passionate about creating operational excellence through clean, scalable menu design. How You’ll Impact<ul><li>Deliver a seamless ordering experience for guests across in-store, digital, and delivery channels through clean, consistent menu architecture.</li><li>Increase operational efficiency and reduce errors by ensuring accurate routing, pricing, modifiers, and integrations.</li><li>Support profitability and speed of service through menu clarity, system reliability, and proactive issue resolution.</li><li>Enable flawless launches of new menu items, system updates, and new restaurant openings.</li></ul> What You’ll DoMenu Architecture &amp; Configuration<ul><li>Configure, maintain, and optimize NAYA’s menu across all ordering platforms including POS, digital ordering, and third-party delivery partners.</li><li>Build comprehensive, scalable menu structures that support evolving business needs, pricing, and product strategy.</li><li>Implement and maintain 86ing processes across all channels, providing visibility into trends and operational impacts. </li></ul>Systems Integration &amp; Data Accuracy<ul><li>Manage data flow and integrations between ordering, payment, and fulfillment systems to ensure accurate aggregation, routing, and reporting.</li><li>Monitor and troubleshoot integration issues, partnering with internal teams and external vendors to resolve quickly and prevent recurrence.</li></ul> Testing, Launches &amp; QA<ul><li>Lead end-to-end QA testing for new menu items, system upgrades, and limited-time offers before go-live.</li><li>Develop and maintain documentation including configuration standards, QA checklists, and rollout playbooks.</li><li>Onboard new restaurant locations into all menu systems with accuracy and consistency. </li></ul>Cross-Functional Collaboration<ul><li>Collaborate closely with Culinary, Marketing, Operations, Technology, Finance, and Leadership teams.</li><li>Ensure alignment on menu accuracy, pricing strategy, promotional setups, and launch timelines.</li><li>Serve as a subject-matter expert on how menu configuration impacts guest experience, speed of service, and reporting.</li></ul> What you Bring<ul><li>Bachelor’s degree preferred—ideally in Information Systems, Hospitality, or a related field.</li><li>3–5 years of hands-on experience in menu configuration, POS management, or digital ordering systems in a multi-unit restaurant environment.</li><li>5+ years of experience in restaurant operations, technology, or systems enablement roles.</li><li>Proven experience managing cross-channel menu integrations using tools such as Toast, Lunchbox, Checkmate, and On Line Ordering Systems.</li><li>Demonstrated success implementing process improvements, QA procedures, and data accuracy initiatives.</li><li>Strong analytical, organizational, and communication skills.</li>A mindset that is:<ul><li>Highly detail-oriented</li><li>Exceptionally organized</li><li>Able to see the menu as a cohesive system—not a collection of parts</li><li>Passion for improving guest and team experience through streamlined systems and thoughtful design.</li><li>Performs other related duties as assigned by the Management Team, approaching every task with care, consistency, and a positive attitude.</li></ul></ul></div>

Menu Systems Administrator

3–5 years in menu configuration or digital ordering; 5+ years in restaurant ops/tech; cross-channel integrations; strong data/QA skills.

<div>At NAYA, we’re on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. At NAYA, our mission is to share the Middle Eastern flavors that nourish and inspire us We are looking for an experienced, passionate person to grow with us as we live our mission. If you’re ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen.You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including:<ul><li>Competitive pay to recognize your impact</li><li>Competitive bonus plan</li>Paid Vacation time <li>Medical, dental, and vision insurance to keep you healthy and thriving</li><li>Flexible Spending Account</li><li>Commuter benefits to make life easier</li><li>Employee discounts and free NAYA meals — because we believe in enjoying what we serve</li><li>Pet Insurance - because </li><li>Growth opportunities at every level — we invest in developing leaders from within</li>Employee Assistance, Pay on Demand, Pet Insurance, Identity Theft Protection, and much more!</ul> At NAYA, you’ll find more than a job — you’ll find a community that values you, supports your goals, and celebrates your success. The Guest Experience Specialist is responsible for managing and elevating NAYA’s guest communication across all feedback channels—including email, surveys, social media, and third-party platforms. This role ensures that every guest interaction is handled with care, consistency, and a solutions-oriented mindset, turning feedback into meaningful action.You will serve as the voice of the guest within the organization—responding to inquiries, recovering guest experiences, documenting insights, and escalating issues when needed. You’ll be the person who sees feedback as more than a response task, but as a system for continuous improvement—someone who is empathetic, detail-oriented, and driven to create exceptional guest experiences at scale. How You’ll Impact<ul><li>Deliver a responsive, thoughtful, and consistent experience across all guest communication channels.</li><li>Strengthen guest loyalty by resolving concerns effectively and turning negative experiences into positive ones.</li><li>Improve operational and digital experiences by identifying trends and surfacing actionable feedback.</li><li>Support cross-functional teams with insights that drive better decision-making and continuous improvement.</li></ul> What You’ll DoGuest Communication &amp; Recovery<ul><li>Respond to guest inquiries across email (taste@eatnaya.com), surveys, social media, and third-party review platforms.</li><li>Address a wide range of topics including general inquiries, food and service feedback, and technical issues.</li><li>Recover guest experiences through thoughtful, timely, and solution-oriented responses.</li><li>Support and potentially expand into active engagement on social media comments.</li></ul>Feedback Management &amp; Documentation<ul><li>Accurately document, categorize, and track all guest inquiries and feedback.</li><li>Maintain detailed records to ensure visibility into trends, recurring issues, and resolution outcomes.</li><li>Utilize reputation management and CRM tools to manage interactions efficiently and consistently.</li></ul>Escalation &amp; Issue Resolution<ul><li>Identify and escalate inquiries to appropriate internal stakeholders, including Operations, Marketing, and Technology teams.</li><li>Clearly document technical issues and partner with teams to ensure timely resolution.</li><li>Monitor recurring issues and help prevent future occurrences through proactive follow-up.</li></ul>Insights &amp; Continuous Improvement<ul><li>Analyze guest feedback to identify patterns, risks, and opportunities for improvement.</li><li>Provide recommendations to enhance guest experience across in-store and digital channels.</li><li>Conduct proactive guest outreach when needed to support operational initiatives or marketing campaigns.</li></ul>Operational Awareness<ul><li>Maintain a strong, up-to-date understanding of NAYA’s menu, restaurant operations, procedures, and technology platforms.</li><li>Stay current on updates and changes to ensure accurate and informed guest communication.</li></ul> What you Bring<ul><li>High School Diploma or equivalent required.</li><li>1+ years of experience in a customer-facing role, ideally within hospitality or a multi-unit environment.</li><li>Exceptional customer service skills, with strong active listening and written/verbal communication abilities.</li><li>Experience using tools such as Google Workspace, reputation management platforms (Tattle, SOCI, Olo Engage, Yext), and CRM systems (Salesforce, Kustomer, Gladly, etc.).</li><li>Ability to document and communicate technical issues clearly for escalation and resolution.</li><li>Strong organizational skills with a high level of attention to detail.</li></ul>A mindset that is:<ul><li>Guest-first, prioritizing quality of interaction over speed—ensuring every guest feels heard and supported, not rushed.</li><li>Skilled at navigating complex feedback, able to break down multi-layered concerns and respond thoughtfully.</li><li>Intuitive in recognizing when a guest is seeking resolution versus simply wanting to be heard—and able to adapt accordingly.</li><li>Curious and growth-oriented, with a desire to continuously improve how the role functions, not just execute it.</li><li>Highly organized, empathetic, and solutions-driven. </li></ul></div>

Customer Service Specialist

1+ years in a customer-facing role, hospitality or multi-unit experience preferred; excellent communication, active listening, and written/verbal skills; proficient with Google Workspace and CRM tools; ability to document and escalate technical issues; highly organized.

5+ years restaurant management; strong leadership; financial acumen; ability to lift 50 lbs; schedule flexibility including nights, weekends, and holidays.

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At NAYA, we’re on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. We are looking for experienced, passionate General Managers to grow with us!At NAYA, your development is our priority — we train, mentor, and promote from within because we believe our people are the heart of our success. If you’re a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you!If you’re ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen.Reports to: 	Area ManagerYou will love working at NAYA We believe great people deserve great rewards. NAYA offers  a comprehensive and people-focused benefits package designed to support you at work and beyond, including:<ul><li>Competitive pay and Quarterly bonuses to recognize your impact</li><li>Medical, dental, and vision insurance to keep you healthy and thriving</li><li>Commuter benefits to make life easier</li><li>Employee discounts and free NAYA meals — because we believe in enjoying what we serve</li><li>Growth opportunities at every level — we invest in developing leaders from within</li><li>More on the way!</li></ul>At NAYA, you’ll find more than a job — you’ll find a community that values you, supports your goals, and celebrates your success.How You’ll ImpactThe General Manager is responsible for inspiring, managing, developing, hiring and training the restaurant staff and management team. The GM is also accountable for meeting stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness and sanitation.  What You’ll Do<ul><li>Ensures, and is accountable for, the profitability of the store by growing sales and controlling labor, cost of goods and operating expenses.  </li><li>Hires, trains, manages, coaches, counsels, and evaluates all team members in partnership with the Human Resources Business Partner.</li><li>Responsible for creating a culture of development in the restaurant. </li><li>Must be able to develop Shift Leaders into their role as well as develop them to be the future General Managers at NAYA.</li><li>Achieves NAYA’s objectives in sales, service, quality, cleanliness, and restaurant appearance through staff training and creating a positive and productive environment</li><li>Ensures that all food and beverage items are prepared and served in a timely manner and according to NAYA’s recipes, portioning, cooking, and serving standards</li><li>Creates and approves the weekly schedule and ensures proper staffing levels per business needs while meeting labor targets and FWW compliance.</li><li>Actively builds and maintains the reputation of NAYA in the community, including monitoring online reviews, taking necessary recovery and recognition activity with the guests and team members</li><li>Controls inventories of food, equipment, smallware, and report issues as necessary</li><li>Conducts ordering and monthly inventory</li><li>Reviews daily time punches for accuracy; addresses time clock abuse (clocking in early or late) via coaching and/or documentation</li><li>Submits weekly payroll for approval</li><li>Controls cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures</li><li>Utilizes daily, weekly, quarterly, and annual financial reporting tools</li><li>Ensures all administrative tasks are complete in a timely manner, like weekly payroll, accident and injury reporting etc.</li><li>Supports any marketing initiatives and promotions. </li></ul>Who You Are<ul><li>5+ years of restaurant management/leadership operations experience</li><li>Strong leadership, analytical and problem-solving skills</li><li>Superior interpersonal skills and ability to earn trust and respect from colleagues and staff</li><li>Exceptional financial acumen</li><li>Thrives in a constantly evolving, fast-paced environment</li><li>Strong written and verbal communication skills</li><li>Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed; Ability to access and accurately input information using a moderately complex computer system</li><li>Able to work nights, weekends and holidays, and variable schedule, per the needs of the business</li><li>Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day</li></ul>

















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5+ years restaurant management/leadership; strong leadership, financial acumen; ability to work nights/weekends; develop staff; drive sales and guest satisfaction.

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At NAYA, we’re on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. We are looking for experienced, passionate General Managers to grow with us!At NAYA, your development is our priority — we train, mentor, and promote from within because we believe our people are the heart of our success. If you’re a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you!If you’re ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen.Reports to: 	Area ManagerSalary: 65k - 85kYou will love working at NAYA We believe great people deserve great rewards. NAYA offers  a comprehensive and people-focused benefits package designed to support you at work and beyond, including:<ul><li>Competitive pay and Quarterly bonuses to recognize your impact</li><li>Medical, dental, and vision insurance to keep you healthy and thriving</li><li>Commuter benefits to make life easier</li><li>Employee discounts and free NAYA meals — because we believe in enjoying what we serve</li><li>Growth opportunities at every level — we invest in developing leaders from within</li><li>More on the way!</li></ul>At NAYA, you’ll find more than a job — you’ll find a community that values you, supports your goals, and celebrates your success.How You’ll ImpactThe General Manager is responsible for inspiring, managing, developing, hiring and training the restaurant staff and management team. The GM is also accountable for meeting stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness and sanitation.  What You’ll Do<ul><li>Ensures, and is accountable for, the profitability of the store by growing sales and controlling labor, cost of goods and operating expenses.  </li><li>Hires, trains, manages, coaches, counsels, and evaluates all team members in partnership with the Human Resources Business Partner.</li><li>Responsible for creating a culture of development in the restaurant. </li><li>Must be able to develop Shift Leaders into their role as well as develop them to be the future General Managers at NAYA.</li><li>Achieves NAYA’s objectives in sales, service, quality, cleanliness, and restaurant appearance through staff training and creating a positive and productive environment</li><li>Ensures that all food and beverage items are prepared and served in a timely manner and according to NAYA’s recipes, portioning, cooking, and serving standards</li><li>Creates and approves the weekly schedule and ensures proper staffing levels per business needs while meeting labor targets and FWW compliance.</li><li>Actively builds and maintains the reputation of NAYA in the community, including monitoring online reviews, taking necessary recovery and recognition activity with the guests and team members</li><li>Controls inventories of food, equipment, smallware, and report issues as necessary</li><li>Conducts ordering and monthly inventory</li><li>Reviews daily time punches for accuracy; addresses time clock abuse (clocking in early or late) via coaching and/or documentation</li><li>Submits weekly payroll for approval</li><li>Controls cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures</li><li>Utilizes daily, weekly, quarterly, and annual financial reporting tools</li><li>Ensures all administrative tasks are complete in a timely manner, like weekly payroll, accident and injury reporting etc.</li><li>Supports any marketing initiatives and promotions. </li></ul>Who You Are<ul><li>5+ years of restaurant management/leadership operations experience</li><li>Strong leadership, analytical and problem-solving skills</li><li>Superior interpersonal skills and ability to earn trust and respect from colleagues and staff</li><li>Exceptional financial acumen</li><li>Thrives in a constantly evolving, fast-paced environment</li><li>Strong written and verbal communication skills</li><li>Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed; Ability to access and accurately input information using a moderately complex computer system</li><li>Able to work nights, weekends and holidays, and variable schedule, per the needs of the business</li><li>Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day</li></ul>

















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5+ years restaurant management; strong leadership, analytical, and financial skills; able to work nights/weekends/holidays; able to lift 50 lbs; proficient with standard software.

5+ years restaurant management; strong leadership; financial acumen; able to work nights, weekends, holidays; proficient in standard office software.

1+ year restaurant experience; ability to lift 50 lbs; flexible schedule; strong communication; training completed.

5+ years restaurant management; leadership; financial acumen; team development; strong communication; able to lift 50 lbs; evening/weekend availability

Leadership experience; 2+ years; English proficiency; able to lift 50 lbs; night/weekend availability; strong communication and organizational skills.

NAYA

2+ years leadership experience in a fast-paced restaurant; strong English communication; ability to lift 50 pounds; oversee shift operations; manage schedules and cash handling.

1+ year restaurant experience; ability to lift 50 pounds; ability to stand and walk 8-10 hours; strong communication; willing to work nights, weekends, holidays.

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At NAYA, we’re on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. We are looking for experienced, passionate General Managers to grow with us!At NAYA, your development is our priority — we train, mentor, and promote from within because we believe our people are the heart of our success. If you’re a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you!If you’re ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen.Reports to: 	Area ManagerYou will love working at NAYAWe believe great people deserve great rewards. NAYA offers  a comprehensive and people-focused benefits package designed to support you at work and beyond, including:<ul><li>Competitive pay and Quarterly bonuses to recognize your impact</li><li>Medical, dental, and vision insurance to keep you healthy and thriving</li><li>Commuter benefits to make life easier</li><li>Employee discounts and free NAYA meals — because we believe in enjoying what we serve</li><li>Growth opportunities at every level — we invest in developing leaders from within</li><li>More on the way!</li></ul>At NAYA, you’ll find more than a job — you’ll find a community that values you, supports your goals, and celebrates your success.How You’ll ImpactThe General Manager is responsible for inspiring, managing, developing, hiring and training the restaurant staff and management team. The GM is also accountable for meeting stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness and sanitation.  What You’ll Do<ul><li>Ensures, and is accountable for, the profitability of the store by growing sales and controlling labor, cost of goods and operating expenses.  </li><li>Hires, trains, manages, coaches, counsels, and evaluates all team members in partnership with the Human Resources Business Partner.</li><li>Responsible for creating a culture of development in the restaurant. </li><li>Must be able to develop Shift Leaders into their role as well as develop them to be the future General Managers at NAYA.</li><li>Achieves NAYA’s objectives in sales, service, quality, cleanliness, and restaurant appearance through staff training and creating a positive and productive environment</li><li>Ensures that all food and beverage items are prepared and served in a timely manner and according to NAYA’s recipes, portioning, cooking, and serving standards</li><li>Creates and approves the weekly schedule and ensures proper staffing levels per business needs while meeting labor targets and FWW compliance.</li><li>Actively builds and maintains the reputation of NAYA in the community, including monitoring online reviews, taking necessary recovery and recognition activity with the guests and team members</li><li>Controls inventories of food, equipment, smallware, and report issues as necessary</li><li>Conducts ordering and monthly inventory</li><li>Reviews daily time punches for accuracy; addresses time clock abuse (clocking in early or late) via coaching and/or documentation</li><li>Submits weekly payroll for approval</li><li>Controls cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures</li><li>Utilizes daily, weekly, quarterly, and annual financial reporting tools</li><li>Ensures all administrative tasks are complete in a timely manner, like weekly payroll, accident and injury reporting etc.</li><li>Supports any marketing initiatives and promotions. </li></ul>Who You Are<ul><li>5+ years of restaurant management/leadership operations experience</li><li>Strong leadership, analytical and problem-solving skills</li><li>Superior interpersonal skills and ability to earn trust and respect from colleagues and staff</li><li>Exceptional financial acumen</li><li>Thrives in a constantly evolving, fast-paced environment</li><li>Strong written and verbal communication skills</li><li>Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed; Ability to access and accurately input information using a moderately complex computer system</li><li>Able to work nights, weekends and holidays, and variable schedule, per the needs of the business</li><li>Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day</li></ul>

















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5+ years restaurant management experience; strong leadership, analytical, and financial acumen; able to work nights/weekends/holidays;Excellent communication and team development skills.

Experience in fast-paced restaurant environment; 1+ year in a similar concept; ability to lift 50 pounds; flexible schedule and strong teamwork.

NAYA - Framingham

5+ years restaurant management/leadership experience; strong leadership, financial acumen, and ability to lead in a fast-paced environment.

NAYA - New Hyde Park

5+ years restaurant management experience; strong leadership, financial acumen, and staff development; able to lift 50 pounds; available nights, weekends, holidays.

NAYA - Fenway

5+ years restaurant management experience; strong leadership; financial acumen; able to lift 50 pounds; flexible schedule.

NAYA New Jersey

<div class="bio-details">At NAYA, we’re on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. We are looking for experienced, passionate General Managers to grow with us!At NAYA, your development is our priority — we train, mentor, and promote from within because we believe our people are the heart of our success. If you’re a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you!If you’re ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen.Reports to: Area ManagerYou will love working at NAYAWe believe great people deserve great rewards. NAYA offers  a comprehensive and people-focused benefits package designed to support you at work and beyond, including:<ul><li>Competitive pay and Quarterly bonuses to recognize your impact</li><li>Medical, dental, and vision insurance to keep you healthy and thriving</li><li>Commuter benefits to make life easier</li><li>Employee discounts and free NAYA meals — because we believe in enjoying what we serve</li><li>Growth opportunities at every level — we invest in developing leaders from within</li><li>More on the way!</li></ul>At NAYA, you’ll find more than a job — you’ll find a community that values you, supports your goals, and celebrates your success. How You’ll ImpactThe General Manager is responsible for inspiring, managing, developing, hiring and training the restaurant staff and management team. The GM is also accountable for meeting stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness and sanitation.   What You’ll Do<ul><li>Ensures, and is accountable for, the profitability of the store by growing sales and controlling labor, cost of goods and operating expenses.  </li><li>Hires, trains, manages, coaches, counsels, and evaluates all team members in partnership with the Human Resources Business Partner.</li><li>Responsible for creating a culture of development in the restaurant. </li><li>Must be able to develop Shift Leaders into their role as well as develop them to be the future General Managers at NAYA.</li><li>Achieves NAYA’s objectives in sales, service, quality, cleanliness, and restaurant appearance through staff training and creating a positive and productive environment</li><li>Ensures that all food and beverage items are prepared and served in a timely manner and according to NAYA’s recipes, portioning, cooking, and serving standards</li><li>Creates and approves the weekly schedule and ensures proper staffing levels per business needs while meeting labor targets and FWW compliance.</li><li>Actively builds and maintains the reputation of NAYA in the community, including monitoring online reviews, taking necessary recovery and recognition activity with the guests and team members</li><li>Controls inventories of food, equipment, smallware, and report issues as necessary</li><li>Conducts ordering and monthly inventory</li><li>Reviews daily time punches for accuracy; addresses time clock abuse (clocking in early or late) via coaching and/or documentation</li><li>Submits weekly payroll for approval</li><li>Controls cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures</li><li>Utilizes daily, weekly, quarterly, and annual financial reporting tools</li><li>Ensures all administrative tasks are complete in a timely manner, like weekly payroll, accident and injury reporting etc.</li><li>Supports any marketing initiatives and promotions. </li></ul> Who You Are<ul><li>5+ years of restaurant management/leadership operations experience</li><li>Strong leadership, analytical and problem-solving skills</li><li>Superior interpersonal skills and ability to earn trust and respect from colleagues and staff</li><li>Exceptional financial acumen</li><li>Thrives in a constantly evolving, fast-paced environment</li><li>Strong written and verbal communication skills</li><li>Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed; Ability to access and accurately input information using a moderately complex computer system</li><li>Able to work nights, weekends and holidays, and variable schedule, per the needs of the business</li><li>Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day</li></ul></div>

NAYA Massachussets

5+ years of restaurant management/leadership experience; strong leadership, financial acumen, and people skills; able to lead and develop teams in a fast-paced environment.

NAYA - 285 Mad

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At NAYA, we’re on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. We are looking for experienced, passionate General Managers to grow with us!At NAYA, your development is our priority — we train, mentor, and promote from within because we believe our people are the heart of our success. If you’re a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you!If you’re ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen.Reports to: 	Area ManagerYou will love working at NAYA We believe great people deserve great rewards. NAYA offers  a comprehensive and people-focused benefits package designed to support you at work and beyond, including:<ul><li>Competitive pay and Quarterly bonuses to recognize your impact</li><li>Medical, dental, and vision insurance to keep you healthy and thriving</li><li>Commuter benefits to make life easier</li><li>Employee discounts and free NAYA meals — because we believe in enjoying what we serve</li><li>Growth opportunities at every level — we invest in developing leaders from within</li><li>More on the way!</li></ul>At NAYA, you’ll find more than a job — you’ll find a community that values you, supports your goals, and celebrates your success.How You’ll ImpactThe General Manager is responsible for inspiring, managing, developing, hiring and training the restaurant staff and management team. The GM is also accountable for meeting stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness and sanitation.  What You’ll Do<ul><li>Ensures, and is accountable for, the profitability of the store by growing sales and controlling labor, cost of goods and operating expenses.  </li><li>Hires, trains, manages, coaches, counsels, and evaluates all team members in partnership with the Human Resources Business Partner.</li><li>Responsible for creating a culture of development in the restaurant. </li><li>Must be able to develop Shift Leaders into their role as well as develop them to be the future General Managers at NAYA.</li><li>Achieves NAYA’s objectives in sales, service, quality, cleanliness, and restaurant appearance through staff training and creating a positive and productive environment</li><li>Ensures that all food and beverage items are prepared and served in a timely manner and according to NAYA’s recipes, portioning, cooking, and serving standards</li><li>Creates and approves the weekly schedule and ensures proper staffing levels per business needs while meeting labor targets and FWW compliance.</li><li>Actively builds and maintains the reputation of NAYA in the community, including monitoring online reviews, taking necessary recovery and recognition activity with the guests and team members</li><li>Controls inventories of food, equipment, smallware, and report issues as necessary</li><li>Conducts ordering and monthly inventory</li><li>Reviews daily time punches for accuracy; addresses time clock abuse (clocking in early or late) via coaching and/or documentation</li><li>Submits weekly payroll for approval</li><li>Controls cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures</li><li>Utilizes daily, weekly, quarterly, and annual financial reporting tools</li><li>Ensures all administrative tasks are complete in a timely manner, like weekly payroll, accident and injury reporting etc.</li><li>Supports any marketing initiatives and promotions. </li></ul>Who You Are<ul><li>5+ years of restaurant management/leadership operations experience</li><li>Strong leadership, analytical and problem-solving skills</li><li>Superior interpersonal skills and ability to earn trust and respect from colleagues and staff</li><li>Exceptional financial acumen</li><li>Thrives in a constantly evolving, fast-paced environment</li><li>Strong written and verbal communication skills</li><li>Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed; Ability to access and accurately input information using a moderately complex computer system</li><li>Able to work nights, weekends and holidays, and variable schedule, per the needs of the business</li><li>Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day</li></ul>

















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5+ years restaurant management; strong leadership; financial acumen; ability to work nights, weekends, holidays; capable of lifting 50 lbs.

PENN PLAZA

5+ years restaurant management experience; strong leadership; financial acumen; ability to lead a team; ability to work nights/weekends; physical stamina.

NAYA - 56TH AND 6TH

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At NAYA, we’re on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. We are looking for experienced, passionate General Managers to grow with us!At NAYA, your development is our priority — we train, mentor, and promote from within because we believe our people are the heart of our success. If you’re a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you!If you’re ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen.Reports to: 	Area ManagerYou will love working at NAYAWe believe great people deserve great rewards. NAYA offers  a comprehensive and people-focused benefits package designed to support you at work and beyond, including:<ul><li>Competitive pay and Quarterly bonuses to recognize your impact</li><li>Medical, dental, and vision insurance to keep you healthy and thriving</li><li>Commuter benefits to make life easier</li><li>Employee discounts and free NAYA meals — because we believe in enjoying what we serve</li><li>Growth opportunities at every level — we invest in developing leaders from within</li><li>More on the way!</li></ul>At NAYA, you’ll find more than a job — you’ll find a community that values you, supports your goals, and celebrates your success.How You’ll ImpactThe General Manager is responsible for inspiring, managing, developing, hiring and training the restaurant staff and management team. The GM is also accountable for meeting stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness and sanitation.  What You’ll Do<ul><li>Ensures, and is accountable for, the profitability of the store by growing sales and controlling labor, cost of goods and operating expenses.  </li><li>Hires, trains, manages, coaches, counsels, and evaluates all team members in partnership with the Human Resources Business Partner.</li><li>Responsible for creating a culture of development in the restaurant. </li><li>Must be able to develop Shift Leaders into their role as well as develop them to be the future General Managers at NAYA.</li><li>Achieves NAYA’s objectives in sales, service, quality, cleanliness, and restaurant appearance through staff training and creating a positive and productive environment</li><li>Ensures that all food and beverage items are prepared and served in a timely manner and according to NAYA’s recipes, portioning, cooking, and serving standards</li><li>Creates and approves the weekly schedule and ensures proper staffing levels per business needs while meeting labor targets and FWW compliance.</li><li>Actively builds and maintains the reputation of NAYA in the community, including monitoring online reviews, taking necessary recovery and recognition activity with the guests and team members</li><li>Controls inventories of food, equipment, smallware, and report issues as necessary</li><li>Conducts ordering and monthly inventory</li><li>Reviews daily time punches for accuracy; addresses time clock abuse (clocking in early or late) via coaching and/or documentation</li><li>Submits weekly payroll for approval</li><li>Controls cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures</li><li>Utilizes daily, weekly, quarterly, and annual financial reporting tools</li><li>Ensures all administrative tasks are complete in a timely manner, like weekly payroll, accident and injury reporting etc.</li><li>Supports any marketing initiatives and promotions. </li></ul>Who You Are<ul><li>5+ years of restaurant management/leadership operations experience</li><li>Strong leadership, analytical and problem-solving skills</li><li>Superior interpersonal skills and ability to earn trust and respect from colleagues and staff</li><li>Exceptional financial acumen</li><li>Thrives in a constantly evolving, fast-paced environment</li><li>Strong written and verbal communication skills</li><li>Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed; Ability to access and accurately input information using a moderately complex computer system</li><li>Able to work nights, weekends and holidays, and variable schedule, per the needs of the business</li><li>Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day</li></ul>

















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5+ years restaurant management; strong leadership; financial acumen; able to work nights, weekends, holidays; able to lift 50 lbs; proficient with standard software.

NAYA PAYROLL LLC

<div>At NAYA, we’re on an exciting journey -  growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. We are looking for experienced, passionate Area Managers to grow with us!  This is a unique opportunity to work for a people-centric company that will develop you internally.At NAYA, your development is our priority — we train, mentor, and promote from within because we believe our people are the heart of our success. If you’re a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you!If you’re ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen.<table><tbody><tr><td> How You’ll ImpactThe Area Manager is responsible for leading, managing and developing our restaurant management teams and team members to ensure delivery of superior service and product, as well as both employee and guest satisfaction. This position is also responsible for the overall financial performance for their area’s restaurant operations, including sales growth and maximizing profits by meeting budgets for food, labor costs and other controllable costs.  The right person for this role is a proven leader and operator, familiar with high growth environments, skilled at managing a P&amp;L, is an excellent communicator, sets a high bar for themselves, and is adept at developing talent. What You’ll Do<ul><li>Responsible for multi-unit operational and financial health </li><li>Supervises their area’s General Managers and assists them with:</li><ul><li>Coaching, developing and mentoring their managers and team members </li><li>Driving 4-wall EBITDA while elevating the employee and guest experience through multiple consumer channels</li><li>Building a bench and rolling out succession planning and growth initiatives</li><li>Developing and maintaining an employee-oriented and guest-focused organizational culture emphasizing continuous improvement, high performance, collaboration, teamwork, and process improvements</li><li>Interviewing, hiring, onboarding and training of all restaurant positions</li><li>Responding quickly to changing market conditions and revising strategies accordingly</li><li>Validating compliance with operational initiatives through auditing, training and performance management of their teams</li><li>Jumping into hands-on execution within our restaurants to plug holes and staffing gaps as needed</li></ul><li>Reviews P&amp;L reports monthly with their General Managers to ensure that key financial targets are being met and adjusted based on business needs</li><li>Partner with the Human Resources Business Partner to set clear expectations, follows up and creates a culture of accountability for their restaurant operations teams</li><li>Forecasts and monitors expenses of their General Managers to ensure company goals are met on a weekly, monthly and yearly basis</li><li>Ensures the operations are in compliance with all applicable national, state, and local regulations and laws </li><li>Responsible for reviewing and approving weekly payroll for their assigned stores</li><li>Performs other related duties, tasks, and responsibilities as required, assigned, and directed</li></ul> Who You Are<ul><li>7+ years of restaurant management/leadership operations experience</li><li>Experience with senior operations management across multiple states</li><li>Bachelor’s Degree or higher</li><li>Strong project management, analytical and problem-solving skills</li><li>Superior interpersonal skills and ability to earn trust and respect from colleagues</li><li>Exceptional financial acumen</li><li>Thrives in a constantly evolving, fast-paced environment</li></ul> You will love working at NAYA We believe great people deserve great rewards. NAYA offers  a comprehensive and people-focused benefits package designed to support you at work and beyond, including:<ul><li>Competitive pay and a bonus plan to recognize your impact</li><li>Medical, dental, and vision insurance to keep you healthy and thriving</li><li>Commuter benefits and phone reimbursement to make life easier</li><li>Employee discounts and free NAYA meals — because we believe in enjoying what we serve</li></ul>Growth opportunities at every level — we invest in developing leaders from within</td></tr></tbody></table></div><div><table><tbody><tr><td> EEO STATEMENT</td></tr><tr><td>Naya is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.</td></tr></tbody></table></div>

Area Manager

7+ years restaurant management; bachelor’s degree; strong P&L, leadership, and financial skills; multi-unit operations experience.

NAYA - 95 Jay

SummaryAt NAYA, we’re on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. We are looking for experienced, passionate Team Members  to grow with us!At NAYA, your development is our priority — we train, mentor, and promote from within because we believe our people are the heart of our success. If you’re a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you!If you’re ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen.Reports to: 	General ManagerSalary: 		$16.50 - $18.00You will love working at NAYA We believe great people deserve great rewards. NAYA offers  a comprehensive and people-focused benefits package designed to support you at work and beyond, including:<ul><li>Competitive pay to recognize your impact</li><li>Medical, dental, and vision insurance to keep you healthy and thriving</li><li>Commuter benefits to make life easier</li><li>Employee discounts and free NAYA meals — because we believe in enjoying what we serve</li><li>Growth opportunities at every level — we invest in developing leaders from within</li><li>More on the way!</li></ul>At NAYA, you’ll find more than a job — you’ll find a community that values you, supports your goals, and celebrates your success. How You’ll ImpactThe Team Member plays a key role in NAYA's restaurant operations, trained to work across all stations, from front-of-house service to back-of-house preparation. Team Members provide outstanding customer service while ensuring store standards of cleanliness, organization, and quality. Responsibilities include preparing food, working on the service line, cooking on the grill, and setting up and stocking stations. Team Members collaborate with the team to prepare menu items and maintain a smooth, efficient service experience. What You’ll DoFood Preparation &amp; Production<ul><li>Prepare daily production items in cooperation with kitchen staff.</li><li>Ensure food products are prepped correctly, following recipes and Naya’s standards.</li><li>Follow recipes and portion control standards to maintain consistency and quality.</li><li>Wash dishes and tools used during food prep.</li><li>Minimize waste and assist with inventory counts.</li></ul>Kitchen Organization &amp; Maintenance<ul><li>Receive, disinfect, store, and organize deliveries following FIFO and best storage practices.</li><li>Maintain proper storage temperatures and rotation procedures per DOH regulations.</li><li>Clean and sanitize kitchen equipment, tools, and workstations thoroughly and on schedule.</li><li>Keep floors in work areas clean, dry, and free of debris.</li><li>Ensure a sanitary, clean, and safe kitchen environment, maintaining all equipment and utensils.</li></ul>Customer Service<ul><li>Provide timely and courteous service to guests in alignment with Naya’s policies and procedures.</li></ul><ul><li>Display thorough knowledge of menu items, including beverages, and adhere to legal alcohol service requirements.</li><li>Greet guests, take orders, and expedite as needed, ensuring accuracy and satisfaction.</li><li>Ring orders into the POS system accurately and collect payments.</li><li>Assist customers with making change, as applicable.</li><li>Follow cash handling procedures, turning in accurate amounts daily.</li></ul>Front-of-House &amp; Station Management<ul><li>Maintain a clean, stocked, and organized workstation at the start of each shift.</li><li>Stock cashier stations with necessary items, including paper goods and ice water.</li><li>Change trash bags, wipe tables, and counters, and pack sauce sides and pita bread.</li><li>Turn on displays and play music as part of daily setup.</li><li>Follow the proper cash handling procedures and rings up items correctly</li><li>Complete all side work and cleaning tasks to Naya’s standards, including setting up sanitizing pails.</li></ul>Teamwork &amp; Communication<ul><li>Support and assist team members as needed.</li><li>Communicate issues and ideas to the Chef or Director of Operations.</li><li>Participate in training and development of new employees to uphold Naya’s service standards.</li></ul>Compliance &amp; Professionalism<ul><li>Adhere to sanitation standards and company policies on scheduling, clocking in/out, uniforms, and grooming.</li><li>Attend company meetings and training sessions as required.</li><li>Exhibit a friendly, positive, and helpful attitude at all times.</li><li>Carry out additional duties as assigned by management.</li></ul>Who You Are<ul><li>1+ year experience as a restaurant team member at similar caliber concept</li><li>The ability to lift at least 50 pounds on a regular basis.</li><li>The ability to bend, stoop, stand and perform extensive walking for 8 to 10 hours a day.</li><li>Excellent communicator in written and verbal formats.</li><li>Communicates information effectively and efficiently.</li><li>Completed the Train the Trainer course.</li><li>Maintain a friendly, helpful and positive attitude always.</li><li>Polished personal presentation; grooming meets Naya standards, as outlined by Employee Handbook</li><li>The ability to withstand exposure to high volume of business and the movement, noise and temperature extremes associated with a busy restaurant.</li><li>Ability to perform essential job functions under pressure, maintain professionalism when working under stress.</li><li>Ability to work nights, weekends and holidays, and variable schedule, per the needs of the business.</li><li>Attends mandatory meetings.</li><li>Adherence to company, state, and county sanitation standards.</li><li>Strict adherence to posted schedule and clock in/out at times.</li><li>Perform all other related and compatible duties as assigned by the Management Team.</li></ul><div></div>

1+ year restaurant team member experience; able to lift 50 pounds; flexible schedule including nights, weekends, holidays; strong communication and teamwork.

NAYA - Oceanside

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At NAYA, we’re on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. We are looking for experienced, passionate General Managers to grow with us!At NAYA, your development is our priority — we train, mentor, and promote from within because we believe our people are the heart of our success. If you’re a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you!If you’re ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen.Reports to: 	Area ManagerSalary: 		70k - 80kYou will love working at NAYA We believe great people deserve great rewards. NAYA offers  a comprehensive and people-focused benefits package designed to support you at work and beyond, including:<ul><li>Competitive pay and Quarterly bonuses to recognize your impact</li><li>Medical, dental, and vision insurance to keep you healthy and thriving</li><li>Commuter benefits to make life easier</li><li>Employee discounts and free NAYA meals — because we believe in enjoying what we serve</li><li>Growth opportunities at every level — we invest in developing leaders from within</li><li>More on the way!</li></ul>At NAYA, you’ll find more than a job — you’ll find a community that values you, supports your goals, and celebrates your success.How You’ll ImpactThe General Manager is responsible for inspiring, managing, developing, hiring and training the restaurant staff and management team. The GM is also accountable for meeting stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness and sanitation.  What You’ll Do<ul><li>Ensures, and is accountable for, the profitability of the store by growing sales and controlling labor, cost of goods and operating expenses.  </li><li>Hires, trains, manages, coaches, counsels, and evaluates all team members in partnership with the Human Resources Business Partner.</li><li>Responsible for creating a culture of development in the restaurant. </li><li>Must be able to develop Shift Leaders into their role as well as develop them to be the future General Managers at NAYA.</li><li>Achieves NAYA’s objectives in sales, service, quality, cleanliness, and restaurant appearance through staff training and creating a positive and productive environment</li><li>Ensures that all food and beverage items are prepared and served in a timely manner and according to NAYA’s recipes, portioning, cooking, and serving standards</li><li>Creates and approves the weekly schedule and ensures proper staffing levels per business needs while meeting labor targets and FWW compliance.</li><li>Actively builds and maintains the reputation of NAYA in the community, including monitoring online reviews, taking necessary recovery and recognition activity with the guests and team members</li><li>Controls inventories of food, equipment, smallware, and report issues as necessary</li><li>Conducts ordering and monthly inventory</li><li>Reviews daily time punches for accuracy; addresses time clock abuse (clocking in early or late) via coaching and/or documentation</li><li>Submits weekly payroll for approval</li><li>Controls cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures</li><li>Utilizes daily, weekly, quarterly, and annual financial reporting tools</li><li>Ensures all administrative tasks are complete in a timely manner, like weekly payroll, accident and injury reporting etc.</li><li>Supports any marketing initiatives and promotions. </li></ul>Who You Are<ul><li>5+ years of restaurant management/leadership operations experience</li><li>Strong leadership, analytical and problem-solving skills</li><li>Superior interpersonal skills and ability to earn trust and respect from colleagues and staff</li><li>Exceptional financial acumen</li><li>Thrives in a constantly evolving, fast-paced environment</li><li>Strong written and verbal communication skills</li><li>Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed; Ability to access and accurately input information using a moderately complex computer system</li><li>Able to work nights, weekends and holidays, and variable schedule, per the needs of the business</li><li>Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day</li></ul>

















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Experienced restaurant General Manager with 5+ years leadership; strong financial acumen; leads teams; schedules; guest satisfaction.

15 MetroTech Center

5+ years of restaurant management/leadership operations experience.

NAYA - Stamford

At NAYA, we’re on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. We are looking for experienced, passionate Shift Leaders  to grow with us!At NAYA, your development is our priority — we train, mentor, and promote from within because we believe our people are the heart of our success. If you’re a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you!If you’re ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen.Reports to: 	General ManagerSalary: 		$19.00 - $24.00You will love working at NAYA We believe great people deserve great rewards. NAYA offers  a comprehensive and people-focused benefits package designed to support you at work and beyond, including:<ul><li>Competitive pay to recognize your impact</li><li>Medical, dental, and vision insurance to keep you healthy and thriving</li><li>Commuter benefits to make life easier</li><li>Employee discounts and free NAYA meals — because we believe in enjoying what we serve</li><li>Growth opportunities at every level — we invest in developing leaders from within</li><li>More on the way!</li></ul>At NAYA, you’ll find more than a job — you’ll find a community that values you, supports your goals, and celebrates your success.How You’ll ImpactThe Shift Leader is responsible for leading the team members in running an efficient operation, providing excellent customer service, assisting with day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment. What You’ll DoOperational Excellence<ul><li>Ensure store profitability by driving sales, controlling labor, and managing cost of goods.</li><li>Oversee preparation and service of all food and beverage items, ensuring they meet NAYA’s recipes, portioning, and quality standards.</li><li>manage Daily shift schedules to ensure the proper clock in/out times and adjust schedules where appropriate based on the sales volumes.</li><li>Conduct ordering, monthly inventory, and control stock levels for food, equipment, and supplies.</li><li>Review and manage daily time punches to address any time clock issues.</li><li>Control cash and receipts through adherence to cash handling and reconciliation procedures.</li><li>Complete and submit administrative tasks promptly,  including guest incidents, workers comp claims, manager checklists, cashier/deposit trackers and communication logs</li></ul>Leadership &amp; Team Development<ul><li>Hire, train, coach, and evaluate team members in conjunction with the General Manager.</li><li>Lead by example with a guest-first mindset, fostering a positive and productive environment.</li><li>Conduct pre-shift meetings to communicate expectations, share guest feedback, and celebrate team successes.</li><li>Ensure staff compliance with labor laws, including FWW guidelines, and manage meal breaks.</li><li>Resolve conflicts and escalate issues as needed to the General Manager</li><li>Model and uphold HR policies, ensuring team members have access to available resources.</li><li>Develop team members by training successors and delegating responsibilities.  </li></ul>Guest Relations &amp; Community Engagement<ul><li>Actively engage with guests, building relationships and addressing complaints with a solutions-focused approach.</li><li>Reacts to and assists with recovery actions or rewards to negative/positive online reviews to maintain NAYA’s community reputation</li><li>Promote NAYA’s catering services and assist in taking orders as needed .</li><li>Can execute all catering and third party orders with ease, understanding the importance of on time delivery.</li><li>Make eye contact, greet guests warmly, and ensure the team upholds these standards.</li></ul>Financial &amp; Administrative Responsibilities<ul><li>Utilize financial reporting tools to monitor and manage sales, labor, and other key metrics.</li><li>Perform cash counting, banking/deposit tasks, and manage discounts and promotions.</li><li>Handle guest incidents and worker’s compensation reports when necessary.</li></ul>Additional Skills &amp; Abilities<ul><li>Has mastered  kitchen operations, COGS  and labor management, line service and throughput</li><li>Handle delivery issues and third-party dispatches promptly and efficiently.</li><li>Ensure the store is opened and closed following NAYA’s opening and closing procedures.</li><li>Serve as a strong role model, earning team respect and providing coaching as needed.</li></ul>Who You Are<ul><li>2+ years of related leadership experience at a similar caliber concept</li><li>Strong written and verbal communication skills. Must be proficient in English (spoken and written) to perform essential job duties.</li><li>Adaptable in a fast-paced and challenging work environment</li><li>Takes and gives direction well and is able to perform the essential job functions under pressure while maintaining professionalism </li><li>Communicates information effectively and efficiently and approaches their work with a sense of ownership and works with a sense of urgency</li><li>Exhibits strong time management and organizational skills</li><li>Demonstrates positive leadership characteristics that inspires team members to meet and exceed standards</li><li>Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed</li><li>Ability to access and accurately input information using a moderately complex computer system</li><li>Able to work nights, weekends and holidays, and variable schedule, per the needs of the business</li><li>Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day</li></ul>

2+ years leadership experience; able to lead a team, manage schedules, and drive operations; proficient in English; able to lift 50 lbs; available nights/weekends/holidays.

NAYA - Westport

SummaryAt NAYA, we’re on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. We are looking for experienced, passionate Team Members  to grow with us!At NAYA, your development is our priority — we train, mentor, and promote from within because we believe our people are the heart of our success. If you’re a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you!If you’re ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen.Reports to: 	General ManagerSalary: 		$17.00 - $18.00You will love working at NAYA We believe great people deserve great rewards. NAYA offers  a comprehensive and people-focused benefits package designed to support you at work and beyond, including:<ul><li>Competitive pay and Weekly Tips to recognize your impact</li><li>Medical, dental, and vision insurance to keep you healthy and thriving</li><li>Commuter benefits to make life easier</li><li>Employee discounts and free NAYA meals — because we believe in enjoying what we serve</li><li>Growth opportunities at every level — we invest in developing leaders from within</li><li>More on the way!</li></ul>At NAYA, you’ll find more than a job — you’ll find a community that values you, supports your goals, and celebrates your success. How You’ll ImpactThe Team Member plays a key role in NAYA's restaurant operations, trained to work across all stations, from front-of-house service to back-of-house preparation. Team Members provide outstanding customer service while ensuring store standards of cleanliness, organization, and quality. Responsibilities include preparing food, working on the service line, cooking on the grill, and setting up and stocking stations. Team Members collaborate with the team to prepare menu items and maintain a smooth, efficient service experience. What You’ll DoFood Preparation &amp; Production<ul><li>Prepare daily production items in cooperation with kitchen staff.</li><li>Ensure food products are prepped correctly, following recipes and Naya’s standards.</li><li>Follow recipes and portion control standards to maintain consistency and quality.</li><li>Wash dishes and tools used during food prep.</li><li>Minimize waste and assist with inventory counts.</li></ul>Kitchen Organization &amp; Maintenance<ul><li>Receive, disinfect, store, and organize deliveries following FIFO and best storage practices.</li><li>Maintain proper storage temperatures and rotation procedures per DOH regulations.</li><li>Clean and sanitize kitchen equipment, tools, and workstations thoroughly and on schedule.</li><li>Keep floors in work areas clean, dry, and free of debris.</li><li>Ensure a sanitary, clean, and safe kitchen environment, maintaining all equipment and utensils.</li></ul>Guest Service<ul><li>Provide timely and courteous service to guests in alignment with Naya’s policies and procedures.</li></ul><ul><li>Display thorough knowledge of menu items, including beverages, and adhere to legal alcohol service requirements.</li><li>Greet guests, take orders, and expedite as needed, ensuring accuracy and satisfaction.</li><li>Ring orders into the POS system accurately and collect payments.</li><li>Assist customers with making change, as applicable.</li><li>Follow cash handling procedures, turning in accurate amounts daily.</li></ul>Front-of-House &amp; Station Management<ul><li>Maintain a clean, stocked, and organized workstation at the start of each shift.</li><li>Stock cashier stations with necessary items, including paper goods and ice water.</li><li>Change trash bags, wipe tables, and counters, and pack sauce sides and pita bread.</li><li>Turn on displays and play music as part of daily setup.</li><li>Follow the proper cash handling procedures and rings up items correctly</li><li>Complete all side work and cleaning tasks to Naya’s standards, including setting up sanitizing pails.</li></ul>Teamwork &amp; Communication<ul><li>Support and assist team members as needed.</li><li>Communicate issues and ideas to the Chef or Director of Operations.</li><li>Participate in training and development of new employees to uphold Naya’s service standards.</li></ul>Compliance &amp; Professionalism<ul><li>Adhere to sanitation standards and company policies on scheduling, clocking in/out, uniforms, and grooming.</li><li>Attend company meetings and training sessions as required.</li><li>Exhibit a friendly, positive, and helpful attitude at all times.</li><li>Carry out additional duties as assigned by management.</li></ul>Who You Are<ul><li>1+ year experience as a restaurant team member at similar caliber concept</li><li>The ability to lift at least 50 pounds on a regular basis.</li><li>The ability to bend, stoop, stand and perform extensive walking for 8 to 10 hours a day.</li><li>Excellent communicator in written and verbal formats.</li><li>Communicates information effectively and efficiently.</li><li>Completed the Train the Trainer course.</li><li>Maintain a friendly, helpful and positive attitude always.</li><li>Polished personal presentation; grooming meets Naya standards, as outlined by Employee Handbook</li><li>The ability to withstand exposure to high volume of business and the movement, noise and temperature extremes associated with a busy restaurant.</li><li>Ability to perform essential job functions under pressure, maintain professionalism when working under stress.</li><li>Ability to work nights, weekends and holidays, and variable schedule, per the needs of the business.</li><li>Attends mandatory meetings.</li><li>Adherence to company, state, and county sanitation standards.</li><li>Strict adherence to posted schedule and clock in/out at times.</li><li>Perform all other related and compatible duties as assigned by the Management Team.</li></ul><div></div>

1+ year experience in a restaurant role; ability to lift 50 pounds; flexible schedule including nights, weekends, holidays; strong communication and teamwork skills.

NAYA - Newport Jersey City

At NAYA, we’re on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. We are looking for experienced, passionate Shift Leaders  to grow with us!At NAYA, your development is our priority — we train, mentor, and promote from within because we believe our people are the heart of our success. If you’re a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you!If you’re ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen.Reports to: 	General ManagerSalary: 		$19.00 - $24.00You will love working at NAYA We believe great people deserve great rewards. NAYA offers  a comprehensive and people-focused benefits package designed to support you at work and beyond, including:<ul><li>Competitive pay and Weekly TIPS to recognize your impact</li><li>Medical, dental, and vision insurance to keep you healthy and thriving</li><li>Commuter benefits to make life easier</li><li>Employee discounts and free NAYA meals — because we believe in enjoying what we serve</li><li>Growth opportunities at every level — we invest in developing leaders from within</li><li>More on the way!</li></ul>At NAYA, you’ll find more than a job — you’ll find a community that values you, supports your goals, and celebrates your success.How You’ll ImpactThe Shift Leader is responsible for leading the team members in running an efficient operation, providing excellent customer service, assisting with day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment. What You’ll DoOperational Excellence<ul><li>Ensure store profitability by driving sales, controlling labor, and managing cost of goods.</li><li>Oversee preparation and service of all food and beverage items, ensuring they meet NAYA’s recipes, portioning, and quality standards.</li><li>manage Daily shift schedules to ensure the proper clock in/out times and adjust schedules where appropriate based on the sales volumes.</li><li>Conduct ordering, monthly inventory, and control stock levels for food, equipment, and supplies.</li><li>Review and manage daily time punches to address any time clock issues.</li><li>Control cash and receipts through adherence to cash handling and reconciliation procedures.</li><li>Complete and submit administrative tasks promptly,  including guest incidents, workers comp claims, manager checklists, cashier/deposit trackers and communication logs</li></ul>Leadership &amp; Team Development<ul><li>Hire, train, coach, and evaluate team members in conjunction with the General Manager.</li><li>Lead by example with a guest-first mindset, fostering a positive and productive environment.</li><li>Conduct pre-shift meetings to communicate expectations, share guest feedback, and celebrate team successes.</li><li>Ensure staff compliance with labor laws, including FWW guidelines, and manage meal breaks.</li><li>Resolve conflicts and escalate issues as needed to the General Manager</li><li>Model and uphold HR policies, ensuring team members have access to available resources.</li><li>Develop team members by training successors and delegating responsibilities.  </li></ul>Guest Relations &amp; Community Engagement<ul><li>Actively engage with guests, building relationships and addressing complaints with a solutions-focused approach.</li><li>Reacts to and assists with recovery actions or rewards to negative/positive online reviews to maintain NAYA’s community reputation</li><li>Promote NAYA’s catering services and assist in taking orders as needed .</li><li>Can execute all catering and third party orders with ease, understanding the importance of on time delivery.</li><li>Make eye contact, greet guests warmly, and ensure the team upholds these standards.</li></ul>Financial &amp; Administrative Responsibilities<ul><li>Utilize financial reporting tools to monitor and manage sales, labor, and other key metrics.</li><li>Perform cash counting, banking/deposit tasks, and manage discounts and promotions.</li><li>Handle guest incidents and worker’s compensation reports when necessary.</li></ul>Additional Skills &amp; Abilities<ul><li>Has mastered  kitchen operations, COGS  and labor management, line service and throughput</li><li>Handle delivery issues and third-party dispatches promptly and efficiently.</li><li>Ensure the store is opened and closed following NAYA’s opening and closing procedures.</li><li>Serve as a strong role model, earning team respect and providing coaching as needed.</li></ul>Who You Are<ul><li>2+ years of related leadership experience at a similar caliber concept</li><li>Strong written and verbal communication skills. Must be proficient in English (spoken and written) to perform essential job duties.</li><li>Adaptable in a fast-paced and challenging work environment</li><li>Takes and gives direction well and is able to perform the essential job functions under pressure while maintaining professionalism </li><li>Communicates information effectively and efficiently and approaches their work with a sense of ownership and works with a sense of urgency</li><li>Exhibits strong time management and organizational skills</li><li>Demonstrates positive leadership characteristics that inspires team members to meet and exceed standards</li><li>Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed</li><li>Ability to access and accurately input information using a moderately complex computer system</li><li>Able to work nights, weekends and holidays, and variable schedule, per the needs of the business</li><li>Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day</li></ul>

Shift Leader with 2+ years leadership experience; oversees store operations, guest service, scheduling, cash handling, and team development.

SummaryAt NAYA, we’re on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. We are looking for experienced, passionate Team Members  to grow with us!At NAYA, your development is our priority — we train, mentor, and promote from within because we believe our people are the heart of our success. If you’re a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you!If you’re ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen.Reports to: 	General ManagerSalary: 		$16.50 - $18.00You will love working at NAYA We believe great people deserve great rewards. NAYA offers  a comprehensive and people-focused benefits package designed to support you at work and beyond, including:<ul><li>Competitive pay and Weekly TIPS to recognize your impact</li><li>Medical, dental, and vision insurance to keep you healthy and thriving</li><li>Commuter benefits to make life easier</li><li>Employee discounts and free NAYA meals — because we believe in enjoying what we serve</li><li>Growth opportunities at every level — we invest in developing leaders from within</li><li>More on the way!</li></ul>At NAYA, you’ll find more than a job — you’ll find a community that values you, supports your goals, and celebrates your success. How You’ll ImpactThe Team Member plays a key role in NAYA's restaurant operations, trained to work across all stations, from front-of-house service to back-of-house preparation. Team Members provide outstanding customer service while ensuring store standards of cleanliness, organization, and quality. Responsibilities include preparing food, working on the service line, cooking on the grill, and setting up and stocking stations. Team Members collaborate with the team to prepare menu items and maintain a smooth, efficient service experience. What You’ll DoFood Preparation &amp; Production<ul><li>Prepare daily production items in cooperation with kitchen staff.</li><li>Ensure food products are prepped correctly, following recipes and Naya’s standards.</li><li>Follow recipes and portion control standards to maintain consistency and quality.</li><li>Wash dishes and tools used during food prep.</li><li>Minimize waste and assist with inventory counts.</li></ul>Kitchen Organization &amp; Maintenance<ul><li>Receive, disinfect, store, and organize deliveries following FIFO and best storage practices.</li><li>Maintain proper storage temperatures and rotation procedures per DOH regulations.</li><li>Clean and sanitize kitchen equipment, tools, and workstations thoroughly and on schedule.</li><li>Keep floors in work areas clean, dry, and free of debris.</li><li>Ensure a sanitary, clean, and safe kitchen environment, maintaining all equipment and utensils.</li></ul>Customer Service<ul><li>Provide timely and courteous service to guests in alignment with Naya’s policies and procedures.</li></ul><ul><li>Display thorough knowledge of menu items, including beverages, and adhere to legal alcohol service requirements.</li><li>Greet guests, take orders, and expedite as needed, ensuring accuracy and satisfaction.</li><li>Ring orders into the POS system accurately and collect payments.</li><li>Assist customers with making change, as applicable.</li><li>Follow cash handling procedures, turning in accurate amounts daily.</li></ul>Front-of-House &amp; Station Management<ul><li>Maintain a clean, stocked, and organized workstation at the start of each shift.</li><li>Stock cashier stations with necessary items, including paper goods and ice water.</li><li>Change trash bags, wipe tables, and counters, and pack sauce sides and pita bread.</li><li>Turn on displays and play music as part of daily setup.</li><li>Follow the proper cash handling procedures and rings up items correctly</li><li>Complete all side work and cleaning tasks to Naya’s standards, including setting up sanitizing pails.</li></ul>Teamwork &amp; Communication<ul><li>Support and assist team members as needed.</li><li>Communicate issues and ideas to the Chef or Director of Operations.</li><li>Participate in training and development of new employees to uphold Naya’s service standards.</li></ul>Compliance &amp; Professionalism<ul><li>Adhere to sanitation standards and company policies on scheduling, clocking in/out, uniforms, and grooming.</li><li>Attend company meetings and training sessions as required.</li><li>Exhibit a friendly, positive, and helpful attitude at all times.</li><li>Carry out additional duties as assigned by management.</li></ul>Who You Are<ul><li>1+ year experience as a restaurant team member at similar caliber concept</li><li>The ability to lift at least 50 pounds on a regular basis.</li><li>The ability to bend, stoop, stand and perform extensive walking for 8 to 10 hours a day.</li><li>Excellent communicator in written and verbal formats.</li><li>Communicates information effectively and efficiently.</li><li>Completed the Train the Trainer course.</li><li>Maintain a friendly, helpful and positive attitude always.</li><li>Polished personal presentation; grooming meets Naya standards, as outlined by Employee Handbook</li><li>The ability to withstand exposure to high volume of business and the movement, noise and temperature extremes associated with a busy restaurant.</li><li>Ability to perform essential job functions under pressure, maintain professionalism when working under stress.</li><li>Ability to work nights, weekends and holidays, and variable schedule, per the needs of the business.</li><li>Attends mandatory meetings.</li><li>Adherence to company, state, and county sanitation standards.</li><li>Strict adherence to posted schedule and clock in/out at times.</li><li>Perform all other related and compatible duties as assigned by the Management Team.</li></ul><div></div>

1+ year restaurant experience; ability to lift 50+ pounds; flexible schedule; strong communication and teamwork; willing to work nights/weekends/holidays.