Jobs at The Fedcap Group | HiringCafe

The Fedcap Group

Senior Director, Service Quality

Director, Service Quality

Master's required; minimum 5 years organizational leadership and 8 years supervising managers. Experience in leadership development, workforce effectiveness, data-driven performance management, and achieving program KPIs across multiple sites.

Senior Director of Work and Training (Maine TANF)

Director of Work and Training

Bachelor's required; 3+ years in learning & development or related fields; 5+ years supervising teams; experience designing, delivering, and evaluating curricula and training; data-driven and leadership skills.

Administrative Assistant

Administrative Specialist

Five years office experience including two years in a supervisory or high-responsibility administrative role; payroll and billing experience; proficiency with Microsoft Office and ADP RM; strong communication, reporting, and data skills. College degree preferred.

Veteran Peer Specialist

Veteran-preferred; HS diploma/GED; valid driver's license and insurance; minimum 2 years in workforce development, veteran services, peer support, or outreach; experience with outreach, case documentation, and referrals.

Employment Adviser

Deliver one-to-one employment support, manage a caseload, create SMART action plans, meet KPIs/SLA quality standards, collaborate with external services, and maintain accurate customer records.

Team Leader

Leadership experience supervising frontline teams, knowledge of supported employment (SEQF), experience supporting people with disabilities/mental health or complex barriers, safeguarding and quality assurance, partnership working, and willingness to travel across Liverpool.

Occupational Inclusion Specialist

Experience in occupational health, vocational rehabilitation, disability employment or HR; knowledge of reasonable adjustments, assistive technology, Supported Employment (SEQF) and Access to Work; strong communication and employer engagement skills; ability to travel across Liverpool.

Employment Specialist

Experience supporting people with health conditions, disabilities or complex needs; familiarity with SEQF; strong communication, relationship-building and digital skills; ability to manage own caseload and work across community settings.

Quality Assurance Specialist

Bachelor's degree required, 3+ years QA/monitoring/compliance experience, experience with CQI frameworks, electronic data analysis, audit response and corrective action planning, SOP development, and strong analytical skills.

Hard Skills Trainer

Design and deliver employer-driven hybrid training, develop curricula and e-learning modules, facilitate workshops, track outcomes; bachelor’s degree preferred or equivalent experience; minimum 1 year training/facilitation experience.

Validations & Compliance Supervisor (Temporary)

Validation & Compliance Supervisor

Bachelor's degree required, 3+ years in program compliance/validation or audit prep, supervisory experience, proficiency with Microsoft Excel and Office, experience with ERP/case management systems, strong regulatory interpretation and reporting skills.

Performance Manager

Bachelor's degree in a related field (Master's preferred); 3+ years in career services/case management/workforce development; 5+ years supervising teams; strong data literacy and technology skills; excellent communication and relationship-building.

Registered Nurse

Current unrestricted Virginia RN license, 1+ year nursing experience (ID/DD experience preferred), medication management, clinical assessment, documentation and audits, staff training, ability to travel between program sites, BSN preferred.

Jr. Instructor (Child Care Provider)

Child Care Provider

High school diploma or equivalent required; CDA preferred. CPR/First Aid certification required. Prior childcare experience preferred. Knowledge of early childhood development and ability to complete required certifications.

Instructor

High school diploma or equivalent required; CDA preferred. CPR and First Aid certification required. Previous childcare experience preferred. Knowledge of early childhood development and ability to follow routines and maintain safe environments.

Technology Success Manager II

Technology Success Manager

Bachelor's degree in a related field, 3+ years in systems enablement/platform administration or technology success, experience with enterprise systems and vendor lifecycle, strong stakeholder management and platform configuration skills; familiarity with Agile/ITIL and intake/ticketing tools.

High school diploma or equivalent required; CDA preferred. CPR/First Aid certification required. Childcare experience preferred; knowledge of early childhood development and strong communication skills.

High school diploma required; CDA preferred. CPR/First Aid certification required. Previous childcare experience preferred. Knowledge of early childhood development and ability to implement age-appropriate curriculum.

Participant Success Advisor

High school diploma/GED and 2 years customer-facing experience required; valid driver’s license and reliable transportation; strong customer service, attention to detail, case documentation, scheduling, and basic data/reporting skills (FedcapCARES).

Recovery Specialist

CRSW required; HS diploma required (BA preferred). Minimum 3 years' experience in social services or related fields. Must provide billable recovery coaching, facilitate groups, conduct outreach, coordinate volunteers, maintain accurate data and follow 42 CFR Part II.

Recovery Specialist II

CRSW licensure (minimum 2 years), high school diploma/GED, motivational interviewing training, lived experience with SUD/mental health preferred, reliable transportation, EMR documentation and Medicaid billing experience.

High school diploma/GED required; CRSW licensure preferred but not required; lived experience with substance use or mental health preferred; Motivational Interviewing training preferred; reliable transportation; EMR documentation and Medicaid billing skills.

Navigator

Bachelor's in social work/human services/workforce development required or 5+ years relevant experience; 1+ year case management/workforce experience; experience in service navigation, motivational interviewing, behavioral coaching, and data management.

Regional Director - South

Regional Director

Senior operational leader with significant experience managing large-scale, outcome-focused contracts, leading multi-site teams, driving performance, quality, compliance and financial results, and willing to travel extensively across the region.

Teacher Aide

High school diploma or GED required (some college preferred). Two years working with children preferred. Supports classroom instruction, supervises children, attends to personal care, and completes routine tasks.

Teacher Assistant

Current NYSED Teacher Assistant or Teacher certification required; Associates degree or 1 year experience with children with disabilities; valid driver's license with reliable transportation; ability to support students with developmental disabilities and implement behavior plans.

Career Advisor

Bachelor's preferred or HS/GED plus experience; minimum 1 year in career services/case management/workforce development; valid US driver’s license; advanced Microsoft Office (Excel, Word, PowerPoint, SharePoint, Teams).

Transition Specialist

Bachelor's in human services/psychology/special education preferred or HS + 4 years working with the population; case management experience preferred; ability to obtain entrance clearance to Rikers; bilingual English/Spanish preferred.

2+ years administrative/office support experience, Diploma or Associate preferred; proficient with Microsoft Office, data entry, reporting and multiple systems; strong customer service, reception, invoice processing, and multitasking; travel between Hamilton and Halton.

Direct Support Professional

High school diploma or GED; valid US driver’s license; two years of experience preferred; willingness to work flexible hours; complete required training and certifications.

Vocational Evaluator

Bachelor’s degree required; experience with vocational assessment; knowledge of testing procedures; bilingual English/Spanish preferred.

Occupational Therapist

Bachelor's degree in Occupational Therapy; current state licensure; three years experience with children preferred.

Community Partnerships Supervisor

Bachelor’s degree with 2+ years in supervision, case management, and workforce/development roles; experience with at-risk populations; bilingual in Spanish/English preferred.

Trades Instructor- Automotive Repair

Minimum 3 years in automotive repair/diagnostics; HS diploma; proficient with diagnostic tools, shop safety, and teaching fundamentals.

Trades Instructor- Welding

Trades Instructor

High School diploma; minimum 3 years welding/fabrication/trades experience; knowledge of welding processes; proficiency with Microsoft Office and Google Classroom.

Trades Instructor- Plumbing

Minimum 3 years’ plumbing trade or related skilled trades instruction; high school diploma; instructor experience preferred; ability to teach theory and hands-on curriculum.

Trades Instructor- HVAC

High school diploma required; 3+ years HVAC hands-on experience; residential/commercial HVAC preferred; teaching/mentoring experience a plus.

Case Manager

Bachelor's degree required; MSW or related master’s degree preferred. One year of case management or related experience.

Trades Instructor- Electrical

Instruct electrical theory and hands-on training; 3+ years electrical experience; high school diploma; teaching or training experience preferred.

Provide tailored one-to-one job search support, manage caseload, meet targets, collaborate with external services.