Jobs at Acclaim | HiringCafe

Prompt Engineer

Native Portuguese speaker; 2+ years in AI/ML or conversational AI; proven experience writing prompts for LLMs (GPT, Claude, Gemini); conversational flow design (RASA a plus); business process analysis; Python scripting a plus.

Native Spanish speaker; 2+ years on AI/ML or conversational AI projects; experience writing prompts for LLMs and designing end-to-end conversational flows; RASA and Python skills are a plus.

Site Reliability Engineer

5+ years SRE/DevOps experience, production Kubernetes/Docker operation, Prometheus/Alertmanager/Grafana, SLIs/SLOs, incident management, Python, GCP/AWS, CI/CD and IaC (Terraform/Ansible/GitHub Actions), strong Linux and networking skills.

5+ years SRE/DevOps experience; production Docker/Kubernetes; Prometheus, Alertmanager, Grafana; Python; GCP and/or AWS; CI/CD, Terraform, Ansible; monitoring, SLIs/SLOs, incident management, load testing, and mentoring.

DevSecOps Engineer

5+ years DevSecOps/security experience for production infrastructure, SOC 2 implementation experience (Drata/Vanta), strong Docker/Kubernetes and GCP/AWS skills, IAM/SSO, Python/Bash automation, security policy writing and audit readiness.

Senior Systems Analyst / Platform Architect

Systems Analyst / Platform Architect

Strong systems analysis and architecture experience; hands-on gRPC (bidirectional streaming) and OpenAPI/REST; experience with distributed/event-driven systems, contract/versioning, clear specifications, excellent communication, and routine use of AI.

Senior Golang Developer, Quality Engineering

Golang Developer

3+ years Go development; strong concurrency, gRPC, networking, and testing skills; experience with profiling (pprof), Prometheus instrumentation, and using AI tools in development.

Strong systems analysis and software architecture experience; hands-on gRPC (bidirectional streaming), OpenAPI/REST, contract evolution, distributed/event-driven systems, specs writing, and routine use of AI; excellent written and verbal communication.

Strong systems analysis and software architecture experience; hands-on gRPC (bidirectional streaming), OpenAPI/REST, contract/versioning, distributed/event-driven systems, clear spec writing, and strong written/verbal communication; routine use of AI expected.

Strong systems analysis and software architecture skills; hands-on gRPC and OpenAPI experience; expertise with streaming, contract evolution, distributed/event-driven systems, Kafka, PostgreSQL, and Kubernetes; excellent written/verbal communication.

3+ years Go/Golang development experience; strong concurrency, gRPC, networking, and testing skills; experience with pprof, Prometheus, and performance tuning; familiarity with Go modules and AI tools.

3+ years Go development experience, strong concurrency and networking knowledge, gRPC and testing expertise, profiling with pprof, Prometheus instrumentation, and hands-on use of AI tools.

Principal Machine Learning Engineer

Machine Learning Engineer

5+ years in Speech AI (TTS/voice generation) with hands-on TTS training/fine-tuning, production ML deployment, inference/latency/scaling/monitoring expertise, strong ML research and engineering skills.

5+ years in Speech AI with a focus on TTS/voice generation, hands-on TTS training and fine-tuning, production ML deployment experience, strong ML background, coding and engineering skills, and knowledge of inference, latency, scaling, and monitoring.

Telephony Engineer

5+ years VoIP/telephony experience with deep SIP, RTP/SDP, FreeSWITCH, Go, Linux (Debian/Ubuntu) and networking skills; experience troubleshooting signaling/media, building VoIP tools, and participating in on-call support.

Solution Engineer - LATAM

Solution Engineer

5+ years in solution engineering/pre-sales or SaaS consulting; enterprise sales cycle experience; experience with CX/CRM/Conversational AI platforms; strong cloud/SaaS, API (REST/JSON/webhooks) and demo/POC skills.

Software Development Engineer in Test / Senior Go Developer

Software Development Engineer in Test

3+ years hands-on Go experience, strong concurrency and networking knowledge, gRPC and testing expertise, performance profiling with pprof, Prometheus instrumentation, and experience using AI tools in development.

5+ years VoIP/telephony experience with deep SIP/SDP, FreeSWITCH, Go, Linux (Debian/Ubuntu), networking (TCP IP, RTP/RTCP) and traffic analysis tools (tcpdump, Wireshark, sngrep). Experience building VoIP utilities and high-volume systems.

Head of Product Strategy

8+ years in product strategy/management or product leadership; strong stakeholder communication; experience with enterprise software implementations; familiarity with AI platforms, automation, conversational AI or voice tech; strong analytical and cross-functional skills.

Technical Project Manager (Voice AI)

Technical Project Manager

5+ years project management experience (BigTech or AI startups preferred). Strong Voice AI (TTS/ASR/telephony) experience, customer-first and data-driven mindset, product/ML ops knowledge, Agile/Scrum familiarity.

Client Integration Lead

Client Integration

Ownership of end-to-end client integrations; familiarity with Python/Node.js/Go/Bash and CI/CD; gRPC and REST API expertise; SIP/VoIP knowledge; Kubernetes/Docker/Helm experience preferred; strong autonomy and Upper-Intermediate English.

Ownership of end-to-end client integrations; experience with Python/Node.js/Go/Bash and CI/CD, gRPC/REST APIs, SIP/VoIP, distributed systems, Kubernetes; strong autonomy and Upper-Intermediate+ English.

Ownership of end-to-end client integrations, familiarity with Python/Node.js/Go/Bash and CI/CD, gRPC and REST API expertise, SIP/VoIP knowledge, distributed systems understanding, strong autonomy, and Upper-Intermediate+ English.

5+ years project management experience (BigTech or AI startups preferred), deep familiarity with Voice AI (TTS, ASR, speech recognition, telephony), data-driven/customer-first mindset, product/MLOps experience and Agile/Scrum knowledge preferred.

Head of Operations, Overtime.ai

Head of Operations

15+ years operational leadership in collections, healthcare revenue cycle, contact centers, or regulated servicing; deep knowledge of debt collection regulations (FDCPA, TCPA, Reg F), operational compliance, implementations, audits, and cross-functional coordination.

Senior DevOps Engineer

DevOps Engineer

5+ years DevOps/SRE experience; Linux administration; Kubernetes on cloud and bare-metal; cloud experience (GCP preferred); Terraform, Ansible, Python; Grafana/Prometheus/Loki; GitOps, IaC, CI/CD; SRE practices; ML inference a plus.

Ownership of end-to-end client integrations; familiarity with Python, Node.js, Go, Bash/CI/CD; gRPC and REST API experience; SIP/VoIP knowledge; distributed systems/microservices understanding; strong English communication and autonomy.