Jobs at Resolv.Global | HiringCafe

Customer Support Representative (Email & Voice)

Customer Support Representative

Minimum 6 months call center/customer support experience; strong written and verbal English; able to handle email and inbound phone interactions; problem-solving, attention to detail, teamwork, and reliable attendance.

Minimum 6 months call center/customer support experience, strong written and verbal English, ability to handle email and inbound phone support, problem-solving and attention to detail, reliable attendance, and ability to document interactions accurately.

Minimum 6 months call center/customer support experience; strong written and verbal English; able to handle email and inbound phone support; strong problem-solving, attention to detail, teamwork, and reliable attendance.

Minimum 6 months call center/customer support experience; strong written and verbal English; comfortable with email and phone support; problem-solving, attention to detail, and reliable attendance.

Minimum 6 months call center/customer support experience, strong written and verbal English, comfortable with email and phone support, problem-solving skills, attention to detail, reliable attendance.

BPO AI Solutions Architect

AI Solutions Architect

Senior-level candidate with BPO/operations experience who can analyze workflows, design AI/automation solutions, run client-facing discovery, and communicate technical concepts to non-technical stakeholders.

Experience in BPO/contact-center operations, process analysis, client-facing consulting, AI tool familiarity (ChatGPT, OpenAI APIs, Claude, Gemini, Copilot), workflow automation (Zapier, Make, n8n, Microsoft Power Automate), CRM experience, and strong communication skills.

Senior candidate with BPO/contact center experience, client-facing consulting and process-improvement skills, familiarity with AI tools, workflow automation, and CRM platforms, and strong communication.

Experience with BPO/contact center operations and process analysis; client-facing consulting; familiarity with AI tools (ChatGPT, Claude, Gemini, Copilot, OpenAI APIs), workflow automation (Zapier, Make, n8n, Microsoft Power Automate), and CRMs; strong communication; EST overlap required.

Senior-level experience in BPO or operations consulting, business process analysis, client-facing engagement, and designing AI/automation solutions; familiarity with AI tools, workflow automation, and CRM platforms; strong communication skills.

Senior-level candidate with BPO/contact-center or consulting experience; client-facing, process-mapping and operational assessment skills; familiarity with AI tools, workflow automation, and CRM platforms; strong communication and stakeholder management.

Experience in BPO/contact center or operations consulting, process analysis, client-facing engagements; familiarity with AI tools, workflow automation, and CRM platforms; strong communication and stakeholder management; ability to work EST hours.

Senior-level consultant with BPO or contact center experience, strong process analysis and client-facing skills, familiarity with AI tools, workflow automation, and CRM platforms; must work EST overlap and submit materials in English.

Experience in BPO/contact center operations and business process analysis; client-facing consulting, operational KPI knowledge, and strong communication; familiarity with AI tools, workflow automation, and CRM platforms.

Senior candidate with BPO/operations experience to consult with clients, analyze processes, design AI/automation solutions, create ROI/case and implementation plans, and support adoption; strong communication and stakeholder management skills required.

Senior candidate with BPO/contact center experience preferred, skilled in process analysis, client-facing consulting, AI tool familiarity, workflow automation, CRM experience, strong communication and stakeholder management, and ability to work EST overlap.

Experience in BPO/contact centers and business process analysis; client-facing consulting; familiarity with AI tools, automation platforms, and CRM systems; strong communication and operational KPI knowledge; ability to work EST hours remotely.

Senior-level candidate with BPO/operations experience, client-facing consulting skills, ability to analyze workflows, design AI/automation solutions, build business cases, and communicate technical concepts to non-technical stakeholders.

BPO/contact-center experience and client-facing consulting skills; process mapping and operational improvement experience; familiarity with AI tools, automation platforms, and CRM systems; strong communication and stakeholder management.

Client-facing BPO/operations experience, process analysis, AI and automation solution design, familiarity with AI tools, workflow automation, and CRM platforms; strong communication and stakeholder management.

Senior, client-facing role to evaluate BPO operations, identify AI/automation opportunities, design AI-powered solutions, produce business cases/ROI, and support implementation; familiarity with AI tools, automation platforms, and CRMs required.

Senior-level candidate with BPO or contact-center experience who can analyze operations, run discovery and assessments, design AI/automation solutions, build business cases/ROI, and engage clients and stakeholders. Familiarity with ChatGPT, Claude, Gemini, Copilot, OpenAI APIs, workflow automation, and CRM platforms required.

Senior candidate with BPO/contact-center experience, business process analysis, client-facing consulting, familiarity with AI tools, workflow automation, CRMs, strong communication and stakeholder skills.

Senior, client-facing role requiring BPO/operations experience, process analysis, AI and automation solution design, stakeholder communication, and familiarity with AI tools, workflow automation, and CRM platforms.

Senior-level experience in BPO or contact center operations, process analysis, client-facing consulting, and AI/automation solution design; familiarity with AI, workflow automation, and CRM platforms; strong communication skills.

Experience in BPO/contact center or related operations, client-facing consulting, process mapping, and designing AI/automation solutions; familiarity with AI tools (ChatGPT, Claude, Gemini, Copilot, OpenAI APIs), workflow automation (Zapier, Make, n8n, Power Automate), and CRMs (Zoho, HubSpot, Salesforce, Microsoft Dynamics); strong communication and stakeholder management.

Senior candidate with BPO/contact center experience who can consult with clients, analyze workflows, design AI and automation solutions, build business cases/ROI, and support implementation. Familiarity with AI tools, workflow automation, and CRM platforms required. Must work EST hours.

Senior-level experience in BPO or contact center operations, business process analysis, client-facing consulting, and designing AI/automation solutions; familiarity with AI tools, workflow automation, and CRM platforms; strong communication skills.

Experience in BPO/contact centers and process analysis; client-facing consulting experience; familiarity with AI tools (ChatGPT, Claude, Gemini, Copilot, OpenAI APIs), workflow automation (Zapier, Make, n8n, Microsoft Power Automate), and CRMs (Zoho, HubSpot, Salesforce, Microsoft Dynamics).

Experience in BPO/Contact Center or operations, client-facing consulting, process analysis, and AI/automation solution design. Familiarity with AI platforms and workflow automation, CRM tools, strong communication and stakeholder management.

Experience in BPO/contact center or back-office operations, process analysis, client-facing consulting, and AI/tool familiarity (ChatGPT, Claude, Gemini, Copilot, OpenAI APIs). Strong communication and stakeholder management.

Senior-level candidate with BPO/operations experience to consult with clients, analyze processes, design AI/automation solutions, build business cases/ROI, and support implementation; must communicate effectively with technical and non-technical stakeholders and overlap EST hours.

Senior-level experience designing AI and automation solutions for BPO/contact center or back-office operations; client-facing consulting, process mapping, ROI and implementation planning; familiarity with AI models, automation platforms, and CRM tools; strong communication skills. English required.

Senior-level experience in BPO or contact center operations, business process analysis, client-facing consulting, AI tool familiarity, workflow automation and CRM experience, strong communication and stakeholder management.

Senior-level candidate with BPO/operations experience, client-facing consulting skills, process improvement expertise, familiarity with AI tools, workflow automation, CRM platforms, and strong communication.

Experience in BPO/contact-center or operations consulting, process analysis, client-facing engagements, familiarity with AI tools and workflow automation, CRM experience, strong communication and stakeholder management.

Senior-level experience in BPO or contact center operations, process analysis, client-facing consulting, and designing AI/automation solutions; familiarity with AI tools, workflow automation, CRM platforms, strong communication and stakeholder management skills; English required.

Senior-level experience in BPO or operations, client-facing consulting, process analysis, and designing AI/automation solutions; familiarity with generative AI, workflow automation, CRM platforms, and strong stakeholder communication.

Senior-level candidate with BPO or contact center experience, client-facing consulting skills, process analysis, AI/tool familiarity, workflow automation and CRM experience, strong communication and stakeholder management.

Senior-level candidate with BPO/operations consulting experience, able to assess processes, design AI/automation solutions, produce business cases, and engage clients. Familiarity with AI tools, workflow automation, CRM platforms, and strong communication skills required.