Jobs at Simon Pearce | HiringCafe

Simon Pearce

Position Summary:

 
The Retail Regional Manager supports the Vice President of Retail in leading a group of Simon Pearce stores to strong and sustainable performance. This role ensures each location delivers a consistent, welcoming experience that reflects the character of our handmade glass and pottery. The Regional Manager partners with Retail teams to achieve sales and profitability goals, maintain operational excellence, and cultivate a culture of thoughtful hospitality. Working closely with Planning, Marketing, and Creative teams, this role helps bring our brand story to life in stores—connecting customers to the craftsmanship, quality, and timeless design behind every piece.

 

Primary Duties and Responsibilities: 
Retail Sales &amp; Profitability 
• Leads and coaches store teams to meet and exceed sales goals through active selling and meaningful client relationships. 
• Guides and monitors clienteling outreach to build long-term customer relationships and repeat business. 
• Partners with Visual Merchandising to present product in a way that highlights craftsmanship, quality, and beauty—maximizing productivity per square foot. 
• Reviews store performance regularly and coaches Retail teams to identify opportunities for growth. 
 

Retail Operations 
• Maintains consistent operational standards across all stores to ensure efficiency and reliability. 
• Oversees inventory practices to ensure product availability while minimizing loss and excess. 
• Manages payroll and staffing to support both business needs and exceptional customer service. 
• Ensures store environments reflect the Simon Pearce brand—clean, organized, and thoughtfully maintained.

Customer Experience 
• Fosters a warm and welcoming store environment that encourages customers to return and engage with the brand. 
• Ensures teams confidently share the story of Simon Pearce—our handmade process, heritage, and commitment to quality. 
• Supports clienteling initiatives tied to new product launches, seasonal moments, and customer outreach. 
• Maintains retail spaces that reflect the care, beauty, and character of our products.

Retail Regional Manager

Five+ years retail leadership with multi-unit/store management; strong operations, financials, team leadership; build relationships; customer experience focus. Bachelor’s degree preferred.

<h2>Our Foundation:</h2>

Mission: We shape timeless and functional designs from simple, natural materials to elevate everyday life.

Vision: To celebrate the beauty of objects with real, authentic character.

Values: Dignity &amp; Respect | Ownership &amp; Initiative | Commitment to Quality &amp; Craft | Learning &amp; Growth Together

&nbsp;

Position Summary:

The Warehouse Supervisor, Training &amp; Inventory Operations is responsible for leading daily warehouse operations with a strong focus on employee training, inventory accuracy, and process improvement. This role ensures operational efficiency, safety compliance, and inventory integrity while developing a high-performing warehouse team through structured onboarding, coaching, and ongoing skills development.&nbsp; This role requires operational strength, passion for developing people, systems and process improvements, and maintaining best-in-class inventory control processes.

We offer competitive pay and a benefit package that includes: medical, dental, and vision coverage, employer paid life &amp; disability, paid time off, flexible holiday time, 401k retirement plan with employer match, and tuition reimbursement assistance.&nbsp; Additionally, we offer exclusive employee discounts on both our glass and pottery products and at our restaurant.&nbsp; 

Primary Duties and Responsibilities:

&nbsp;

Warehouse Operations Leadership

<ul>
	<li>Works with management to supervise daily warehouse operations including receiving, picking, packing, shipping, and replenishment.</li>
</ul>

<ul>
	<li>Ensures workflow efficiency, accuracy, and on-time order fulfillment.</li>
	<li>Monitors productivity metrics and implements process improvements.</li>
	<li>Maintains compliance with company policies and safety standards.</li>
</ul>

Training and Team Development

<ul>
	<li>Develop and implement structured onboarding programs for new warehouse associates.</li>
	<li>Conduct ongoing skills training in equipment operation, safety procedures, systems usage, and SOP compliance.</li>
	<li>Identify performance gaps and provide coaching and corrective training as needed.</li>
	<li>Maintain training documentation and certification records with the Safety Manager.</li>
</ul>

&nbsp;

Inventory Management and Control

<ul>
	<li>Oversee inventory accuracy through cycle counts, audits, and reconciliation processes.</li>
	<li>Investigate and resolve inventory discrepancies in a timely manner.</li>
	<li>Maintain accurate records in warehouse management systems (WMS/ERP).</li>
	<li>Develop and improve inventory control procedures to reduce shrink and improve accuracy.</li>
	<li>Ensure proper storage, labeling, and stock rotation practices.</li>
</ul>

Warehouse Supervisor, Training & Inventory Operations

Warehouse Supervisor

3+ years warehouse experience, 1+ year supervisory; strong inventory control knowledge; proficient in Google Workspace and warehouse systems.

<h2>Our Foundation:</h2>

Mission: We shape timeless and functional designs from simple, natural materials to elevate everyday life.

Vision: To celebrate the beauty of objects with real, authentic character.

Values: Dignity &amp; Respect | Ownership &amp; Initiative | Commitment to Quality &amp; Craft | Learning &amp; Growth Together

&nbsp;

Position Summary:

The Operations Coordinator supports the day-to-day administrative functions of the engraving and shipping teams. This entry-level role is central to keeping orders moving accurately and on time &mdash; from creation in our ERP system (NetSuite) through fulfillment. The ideal candidate is highly organized, comfortable working across multiple departments, and takes pride in keeping things running smoothly behind the scenes.

This position works closely with Graphic Artists and the Operations Supervisor to maintain real-time order visibility, communicate updates across all sales channels, and ensure workflow consistency.&nbsp;

We offer competitive pay and a benefit package that includes: medical, dental, and vision coverage, employer paid life &amp; disability, paid time off, flexible holiday time, 401k retirement plan with employer match, and tuition reimbursement assistance.&nbsp; Additionally, we offer exclusive employee discounts on both our glass and pottery products and at our restaurant.&nbsp; 

Primary Duties and Responsibilities:

<ul>
	<li>Creates, processes, and distributes production work orders in NetSuite.</li>
	<li>Uploads and maintains daily engraving orders within the order tracking system.</li>
	<li>Monitors and updates work order statuses to ensure accuracy and real-time visibility.</li>
	<li>Tracks open orders and proactively follows up on incomplete or stalled orders.</li>
	<li>Monitors orders that have been picked but not yet shipped and escalates as needed.</li>
	<li>Communicates order status and ship date updates to all sales channels.</li>
	<li>Monitors and responds to emails and inquiries from internal and external sales channels in a timely manner.</li>
	<li>Identifies, troubleshoots, and escalates order issues, delays, or system errors.</li>
	<li>Maintains accurate system data and supports workflow consistency across departments.</li>
	<li>Collaborates with cross-functional teams to support continuous process improvement.</li>
	<li>Performs all other duties as assigned.</li>
</ul>

Operations Coordinator

High school diploma; 1 year admin/ops/customer-facing; Excel/Sheets proficiency; experience with NetSuite/Shopify/ERP/WMS; detail-oriented; multi-tasking in a fast-paced environment; strong written and verbal communication.

Our Foundation:

Mission: We shape timeless and functional designs from simple, natural materials to elevate everyday life.

Vision: To celebrate the beauty of objects with real, authentic character.

Values: Dignity &amp; Respect | Ownership &amp; Initiative | Commitment to Quality &amp; Craft | Learning &amp; Growth Together

Position Summary: 
The Simon Pearce Restaurant Dishwasher provides customer service by assuring that all dishes, flatware and cooking utensils are sanitary and clean in a timely manner.

We offer competitive compensation and paid time off for part-time employees and potential 401K retirement plan as well as exclusive employee discounts on both our glass and pottery products and at our restaurant.&nbsp; Additionally we offer employer paid Short Term Disability, Basic Life, Critical Illness and Accident insurance for employees who work 20-30hrs/week.&nbsp; This role is eligible for participation in the Restaurant Equity Program which is administered on a quarterly basis.

Primary Duties and Responsibilities:

<ul>
	<li>Washes dishes &amp; utensils by machine</li>
	<li>Cleans food preparation equipment</li>
	<li>Washes pots &amp; pans by hand</li>
	<li>Maintains a clean and organized workspace, in accordance with sanitary guidelines</li>
	<li>Sweeps &amp; mops floors</li>
	<li>Wipes down counters</li>
	<li>Follows our safety and sanitation policy at all times</li>
	<li>Light prep work to include slicing by machine; bread, vegetables and other miscellaneous ingredients.</li>
	<li>All other duties as assigned</li>
</ul>

Dishwasher

Ability to work quickly in a high-pressure kitchen; attention to detail; team player; effective communication.

<h2>Our Foundation:</h2>

Mission: We shape timeless and functional designs from simple, natural materials to elevate everyday life.

Vision: To celebrate the beauty of objects with real, authentic character.

Values: Dignity &amp; Respect | Ownership &amp; Initiative | Commitment to Quality &amp; Craft | Learning &amp; Growth Together

Position Summary:

The Grinding Technician is responsible for the completion of all hand blown glass including: sanding, grinding, cutting, polishing, and cleaning items to company standards. This position will also support other roles in the Quality Control Department when assistance is needed. Grinding Technicians earn a piece rate incentive that directly rewards individual work ethic and performance.

We offer competitive pay and a benefit package that includes: medical, dental, and vision coverage, employer paid life &amp; disability, paid time off, flexible holiday time, 401k retirement plan with employer match, and tuition reimbursement assistance.&nbsp; Additionally, we offer exclusive employee discounts on both our glass and pottery products and at our restaurant.&nbsp; 

&nbsp;

Primary Duties and Responsibilities:

<ul>
	<li>Cracking, belt sanding, and fire polishing glass</li>
	<li>Cutting, grinding, buffing, and polishing glass</li>
	<li>Drilling and tapping bottles and stoppers for individualized fit</li>
	<li>Setup and tuning of machinery, including saws, grinding machines, cutting torches and drills</li>
	<li>Washing all finished product prior to final inspection</li>
	<li>Cleans, and organizes grinding room at the end of each shift</li>
	<li>Backup support as needed for Quality Control department</li>
	<li>All other duties as assigned</li>
</ul>

&nbsp;

&nbsp;

&nbsp;

&nbsp;

&nbsp;

Grinding Technician

Excellent attention to detail; Experience with abrasives and cutting machines; Safety mindset; High school diploma preferred

Position Summary:

Simon Pearce sales associates act as our front-line public relations staff. As a sales associate, you create a comfortable, friendly, and delightful shopping experience that we want for our customers. As a manufacturing and retail organization, we are driven by our customer.

 

<ul>
	<li>Paid time off for part-time employees</li>
	<li>Great flexible hours and days (store hours are 10am - 4pm or 10am - 5pm)</li>
</ul>

 

Primary Duties and Responsibilities:

<ul>
	<li>Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service.</li>
	<li>Assist in processing and replenishing merchandise and monitoring floor stock.</li>
	<li>Aid customers in locating merchandise.</li>
	<li>Communicate customer requests to management.</li>
	<li>Participate in inventory review</li>
	<li>Assist in ringing up sales at registers and/or bagging merchandise aligned with Simon Pearce customer service standards</li>
	<li>All other duties as assigned</li>
</ul>

Sales Associate

Minimum 1 year retail experience; interest in glassware and pottery; excellent customer service.

Position Summary:

The Engraver is responsible for engraving text and art onto glass as needed to fulfill orders from our retail, Professional Gifts &amp; Awards, wholesale and eCommerce customers.

 

Primary Duties and Responsibilities:

<ul>
	<li dir="ltr">
	Prep work for the engraving process, which includes: making and applying stencils to glass, mask off glass, etching the glass with a sand etching procedure, etc
	</li>
	<li dir="ltr">
	Wash and inspect glass after the etching procedure
	</li>
	<li dir="ltr">
	Other duties may include but are not limited to:

	<ul>
		<li dir="ltr">
		unpacking of glass 
		</li>
		<li dir="ltr">
		some lifting and stocking shelves 
		</li>
		<li dir="ltr">
		assisting as needed in other departments
		</li>
	</ul>
	</li>
	<li dir="ltr">
	Processing computer-generated orders
	</li>
	<li dir="ltr">
	All other duties as assigned
	</li>
</ul>

Engraver

High school diploma or equivalent; basic math; read and measure with a ruler; detail-oriented; team player with good hand-eye coordination.

<h2>Our Foundation:</h2>

Mission: We shape timeless and functional designs from simple, natural materials to elevate everyday life.

Vision: To celebrate the beauty of objects with real, authentic character.

Values: Dignity &amp; Respect | Ownership &amp; Initiative | Commitment to Quality &amp; Craft | Learning &amp; Growth Together

&nbsp;

Position Summary:

Simon Pearce Restaurant&nbsp;is seeking several enthusiastic individuals to join our team in Quechee, Vermont as a&nbsp;Bus Person, Food Runner or Host.&nbsp;

Hosts start at 20-22/hr and Bus Person and Food Runner are base + tip.&nbsp;&nbsp;We offer highly competitive tipped&nbsp;compensation and paid time off for part-time employees and potential 401K retirement plan as well as exclusive employee discounts on both our glass and pottery products and at our restaurant.&nbsp; Additionally we offer employer paid Short Term Disability, Basic Life, Critical Illness and Accident insurance for employee who work 20-30hrs/week.

As a Bus Person, Food Runner, or Host at Simon Pearce Restaurant, you&#39;ll enjoy: Working in a stunning environment known for its breathtaking views and artisanal cuisine. Learning from experienced hospitality professionals committed to excellence. Supporting a team dedicated to crafting memorable dining experiences. Flexible hours and short shifts.&nbsp;

Restaurant FOH Support Staff: Host, Food Runner, Bus Person

Restaurant FOH Support Staff

No prior experience necessary; strong work ethic; thrives in a fast-paced restaurant environment.

Position Summary:

The Bartender is responsible for providing high quality beverage production and service to our guests.  We seek candidates who are organized, able to think and act quickly, and effectively retain self-composure in a busy work environment. This position will be scheduled in the restaurant service bar and main bar.

 

Primary Duties and Responsibilities:

<ul>
	<li dir="ltr">
	Understand and adhere to the Vermont State Laws.
	</li>
	<li dir="ltr">
	Greet each guest in a warm and welcoming manner.
	</li>
	<li dir="ltr">
	Communicate with guests using clear and enthusiastic words, tone and body language at all times. Make guests feel appreciated through your actions.
	</li>
	<li dir="ltr">
	Work as a team with all Simon Pearce staff in order to maintain an efficient food and beverage service.
	</li>
	<li dir="ltr">
	Mix, garnish and serve alcoholic and non-alcoholic drinks with a focus on consistency following standard recipes.
	</li>
	<li dir="ltr">
	Handle cash, credit, and debit card transactions, ensuring charges are accurate and returning correct change to patrons, balancing the cash register
	</li>
	<li dir="ltr">
	Be attentive. Anticipate your guest’s needs. 
	</li>
	<li dir="ltr">
	Maintain a clean work and dining area by removing trash, cleaning tables, and washing glasses, utensils, and equipment.
	</li>
</ul>

Bartender

2-3 years bartending experience preferred; must be of legal age to serve liquor; knowledge of beer, wine, and spirits; excellent communication, organizational, and multitasking skills; ability to lift 40 lbs; available to work nights, weekends, and holidays.

High School Diploma or equivalent; math; read and measure with a ruler; detail-oriented; team player; good hand-eye coordination.

Position Summary:

The Maintenance Laborer is an opportunity for a motivated individual to get started and grow as a professional in the building and maintenance trades in a fast paced manufacturing environment. This is an entry level physical job that includes the responsibility of working with heavy machinery (hoist, crane, mixer, crusher) and operating a forklift. Maintaining a clean, safe and functional work environment is critical in this role. All training will be provided.

 

Primary Duties and Responsibilities:

<ul>
	<li dir="ltr">
	Performing routine maintenance as needed with support from other members of the maintenance team (e.g. changing filters, drain cleaning, shoveling, etc.)
	</li>
	<li dir="ltr">
	Emptying trash and recycling from and throughout the facility into dumpsters
	</li>
	<li dir="ltr">
	Preparing and loading the glass pellet mix used in the production of our glass 
	</li>
	<li dir="ltr">
	Recycling of glass into the glass melting process, as well as removal of waste glass from the facility
	</li>
	<li dir="ltr">
	Use a forklift and material handling equipment on a daily basis
	</li>
	<li dir="ltr">
	Perform regular inspections on hoist and forklift to ensure safe operating conditions
	</li>
	<li dir="ltr">
	Operating a floor cleaner weekly to help keep the facility clean
	</li>
	<li dir="ltr">
	Supporting snow removal and seasonal landscaping efforts
	</li>
	<li dir="ltr">
	Comply with safety regulations and maintain clean and orderly work area
	</li>
</ul>

 

Secondary Duties and Responsibilities:

<ul>
	<li dir="ltr">
	Perform occasional general labor as needed, in support of maintenance staff 
	</li>
</ul>

Maintenance Laborer

Motivated to learn; able to lift up to 100 lbs; experience with material handling equipment; valid driver’s license; GED required; HS diploma preferred.

<h2>Our Foundation:</h2>

Mission: We shape timeless and functional designs from simple, natural materials to elevate everyday life.

Vision: To celebrate the beauty of objects with real, authentic character.

Values: Dignity &amp; Respect | Ownership &amp; Initiative | Commitment to Quality &amp; Craft | Learning &amp; Growth Together

&nbsp;

Position Summary: 
The Marketing Coordinator supports the Marketing team with a primary focus on social media&nbsp;coordination, influencer partnerships, and performance analytics. This role helps ensure that social and influencer programs are organized, executed on schedule, and measured effectively. The position requires a detail-oriented, highly organized, and analytically curious individual with interest in digital marketing and premium consumer brands.

&nbsp;

We offer competitive pay and a benefit package that includes: medical, dental, and vision coverage, employer paid life &amp; disability, paid time off, flexible holiday time, 401k retirement plan with employer match, and tuition reimbursement assistance.&nbsp; Additionally, we offer exclusive employee discounts on both our glass and pottery products and at our restaurant.&nbsp; 

&nbsp;

Primary Duties and Responsibilities: 
Social Media Coordination 
&bull; Maintains and manages Simon Pearce&rsquo;s social media calendar across brand and restaurant channels. 
&bull; Coordinates scheduling and publishing of approved content across platforms including Meta, TikTok, Pinterest, LinkedIn, and YouTube, ensuring posts are deployed accurately and on schedule. 
&bull; Organizes and maintains social media assets and campaign materials within internal systems. 
&bull; Supports campaign planning by coordinating timelines, assets, and channel requirements with internal teams. 
&bull; Monitors social channels daily, responding to community inquiries, comments, and messages in alignment with brand guidelines. 
&bull; Escalates customer service-related issues to the appropriate teams while maintaining a responsive, brand-right tone. 
Affiliate Coordination 
&bull; Supports the management of influencer and creator partnerships from outreach through campaign completion. 
&bull; Assists in coordinating product gifting, contracts, and campaign timelines with creators and agency partners. 
&bull; Tracks influencer deliverables and ensures content aligns with agreed campaign objectives. 
&bull; Maintains an organized database of influencer partners and collaboration history. 
&bull; Monitors influencer content once live and ensures brand representation aligns with Simon Pearce standards. 
&bull; Tracks and reports on social media, influencer, and affiliate performance using platform analytics and reporting tools. 
&bull; Compiles weekly and monthly performance reports highlighting engagement, reach, and campaign results. 
&bull; Identifies trends, audience insights, and opportunities for improvement. 
&bull; Supports the Marketing team in evaluating campaign effectiveness and optimizing future programs. 
&bull; Monitors competitor and industry activity across social channels. 
Team Support &amp; Collaboration 
&bull; Assists the broader marketing team with campaign coordination and project tracking. 
&bull; Provides occasional evening or weekend support for brand events, activations, or key marketing initiatives as needed. 
&bull; Partners with the Creative team on content planning, briefing, and asset coordination to ensure&nbsp;social and influencer programs are executed effectively. 
&bull; Assists with partnership initiatives and co-marketing opportunities with aligned brands, retailers, and collaborators. 
&bull; Coordinates branded materials, collateral, and experiences for key marketing moments&nbsp;including events, launches, and collaborations. 
&bull; Supports cross-functional marketing initiatives with e-Commerce, Retail, and Restaurant teams. 
&bull; Helps prepare presentations, campaign summaries, and reporting materials. 
&bull; Assists with asset organization and internal documentation for marketing initiatives.

&nbsp;

Marketing Coordinator

Bachelor's in Marketing or related field; 1+ year in social media/marketing; strong analytics; proficient with social platforms; strong writing; organized.

<h2>Our Foundation:</h2>

Mission: We shape timeless and functional designs from simple, natural materials to elevate everyday life.

Vision: To celebrate the beauty of objects with real, authentic character.

Values: Dignity &amp; Respect | Ownership &amp; Initiative | Commitment to Quality &amp; Craft | Learning &amp; Growth TogetherThe Pottery Assistant is responsible for providing finishing assistance in the completing the pottery process by performing a variety of duties.

Primary Duties and Responsibilities:

<ul>
	<li>Dips bisque pottery into glaze buckets</li>
	<li>Trims edges of the pottery removing the spoil with sponges and hand tools</li>
	<li>Loads and unloads kiln</li>
	<li>Produces tableware using a hydraulic press</li>
	<li>Washes the base of the pottery to avoid sticking in the kiln firing</li>
	<li>Record keeping of pieces you have produced</li>
	<li>Looks at their work to assure the Simon Pearce quality standards are upheld</li>
	<li>job duties within the production standards for quality and quantity </li>
	<li>All other duties as assignee</li>
</ul>

We offer competitive pay and a benefit package that includes: medical, dental, and vision coverage, employer paid life &amp; disability, paid time off, flexible holiday time, 401k retirement plan with employer match, and tuition reimbursement assistance.&nbsp; Additionally, we offer exclusive employee discounts on both our glass and pottery products and at our restaurant.&nbsp; 

&nbsp;

Pottery Assistant

High school diploma or equivalent; 1-3 months related experience; reading/writing; basic math; attention to detail; willingness to learn pottery processes.

Position Summary:

Simon Pearce sales associates act as our front-line public relations staff. As a sales associate, you create a comfortable, friendly, and delightful shopping experience that we want for our customers. As a manufacturing and retail organization, we are driven by our customer.

 

Primary Duties and Responsibilities:

<ul>
	<li>Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service.</li>
	<li>Assist in processing and replenishing merchandise and monitoring floor stock.</li>
	<li>Aid customers in locating merchandise.</li>
	<li>Communicate customer requests to management.</li>
	<li>Participate in inventory review</li>
	<li>Assist in ringing up sales at registers and/or bagging merchandise aligned with Simon Pearce customer service standards</li>
	<li>All other duties as assigned</li>
</ul>

 

Qualifications Required:

<ul>
	<li>Minimum of 1 year of retail experience (high end sales experience preferred) Interest in glassware and pottery</li>
</ul>

 

Success Factors/Job Competencies:

<ul>
	<li>Excellent customer service and communication skills</li>
	<li>Attention to detail</li>
</ul>

 

Physical Demands and Work Environment:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, walk, and talk or hear. The employee frequently is required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee is occasionally required to sit. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.

 

Other:

Simon Pearce makes a reasonable attempt to accommodate employee requests for particular work schedules. As a condition of employment, however, Retail Associates must be willing and able to work weekends, evenings and/or varied day shifts. We cannot guarantee particular schedules or a minimum or maximum number of hours for any employee. In addition, schedules are subject to change, based on staffing and operating requirements of the business. The only exception to this policy is if an employee is unable to work certain hours due to bona fide medical or religious reasons. Simon Pearce will attempt to make reasonable accommodation for those individuals unless such would cause the Company undue economic or operational hardship.

<ul>
	<li>Travel may be required infrequently</li>
</ul>

 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, protected veteran status, national origin, disability status, or protected veteran status. Simon Pearce is an Equal Opportunity Employer.

Retail Sales Associate

Minimum 1 year of retail experience; strong customer service; weekend availability.

<h2>Our Foundation:</h2>

Mission: We shape timeless and functional designs from simple, natural materials to elevate everyday life.

Vision: To celebrate the beauty of objects with real, authentic character.

Values: Dignity &amp; Respect | Ownership &amp; Initiative | Commitment to Quality &amp; Craft | Learning &amp; Growth Together

 
Position Summary:&nbsp;

The Retail Sales Lead supports the store management team in delivering exceptional customer&nbsp; experience, achieving sales objectives, and maintaining daily store operations. This role leads by&nbsp; example - modeling world-class service, providing on-the-floor coaching, and ensuring that Simon&nbsp; Pearce&rsquo;s values of craftsmanship and design excellence are reflected throughout the store. This role&nbsp; requires a strong communicator, a natural relationship builder, and a passionate ambassador for the&nbsp; Simon Pearce brand, who excels in fast-paced environments, demonstrates sound judgment, and&nbsp; operates with a positive, team-first mindset. This role is eligible for our Retail Incentive Program.&nbsp;

&nbsp;

We offer competitive pay and a benefit package that includes: medical, dental, and vision coverage, employer paid life &amp; disability, paid time off, flexible holiday time, 401k retirement plan with employer match, and tuition reimbursement assistance.&nbsp; Additionally, we offer exclusive employee discounts on both our glass and pottery products and at our restaurant.&nbsp;&nbsp;This role is eligible for our retail incentive bonus.

&nbsp;

Primary Duties and Responsibilities:&nbsp;

Customer Experience &amp; Sales&nbsp;

&bull; Delivers warm, welcoming, and knowledgeable customer experience for every guest &bull; Builds authentic customer relationships, remembering preferences and maintaining client&nbsp; information&nbsp;

&bull; Shares the Simon Pearce brand story with enthusiasm and tailors interactions based on customer&nbsp; needs&nbsp;

&bull; Asks open-ended questions to uncover customer needs and enhance sales&nbsp;

&bull; Completes all POS transactions accurately and efficiently&nbsp;

Store Operations &amp; Presentation&nbsp;

&bull; Assists with store opening and closing procedures&nbsp;

&bull; Supports shipping/receiving processes, including stock handling, transfers, and cycle counts. &bull; Participates in inventory reviews and maintains an organized back-of-house area &bull; Executes visual merchandising directives and ensures the selling floor, fixtures, cash wrap, and team&nbsp; areas meet brand standards&nbsp;

Leadership &amp; Team Support&nbsp;

&bull; Leads by example and models Simon Pearce&rsquo;s world-class service and selling culture &bull; Provides real-time coaching and guidance to the sales team to strengthen selling skills and elevate&nbsp; the customer experience&nbsp;

&bull; Maintains strong floor awareness and multitasks effectively during high-volume periods &bull; Communicates clearly and positively to support team cohesion and store success

Job Description&nbsp;

&bull; Uses sound judgment in all situations, including operational challenges and emergencies &bull; Works independently with minimal supervision when needed

Lead Retail Sales Associate

Minimum 2+ years of retail experience; strong customer service, sales skills, and leadership potential; proficient with POS and Google Suite; able to manage store operations and merchandise; team leadership or coaching preferred.

<h2>Our Foundation:</h2>

Mission: We shape timeless and functional designs from simple, natural materials to elevate everyday life.

Vision: To celebrate the beauty of objects with real, authentic character.

Values: Dignity &amp; Respect | Ownership &amp; Initiative | Commitment to Quality &amp; Craft | Learning &amp; Growth Together

 
Position Summary:

Simon Pearce sales associates act as our front-line public relations staff. As a sales associate, you create a comfortable, friendly, and delightful shopping experience that we want for our customers. As a manufacturing and retail organization, we are driven by our customer.

We offer competitive pay and benefits that includes:&nbsp;

<ul>
	<li>Paid parking space in Hanover close to the store</li>
	<li>Paid time off for part-time employees and potential 401K retirement plan</li>
	<li>Exclusive employee discounts on both our glass and pottery products and at our restaurant</li>
	<li>Great flexible hours and days (store hours are 10am - 4pm or 10am - 5pm)</li>
	<li>Short Term Disability, Basic Life, Critical Illness and Accident insurance for employee who work 20-30hrs/week</li>
</ul>

&nbsp;

Primary Duties and Responsibilities:

<ul>
	<li>Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service.</li>
	<li>Assist in processing and replenishing merchandise and monitoring floor stock.</li>
	<li>Aid customers in locating merchandise.</li>
	<li>Communicate customer requests to management.</li>
	<li>Participate in inventory review</li>
	<li>Assist in ringing up sales at registers and/or bagging merchandise aligned with Simon Pearce customer service standards</li>
	<li>All other duties as assigned</li>
</ul>

&nbsp;

Minimum 1 year retail experience; interest in glassware and pottery; strong customer service and communication.

<h2>Our Foundation:</h2>

Mission: We shape timeless and functional designs from simple, natural materials to elevate everyday life.

Vision: To celebrate the beauty of objects with real, authentic character.

Values: Dignity &amp; Respect | Ownership &amp; Initiative | Commitment to Quality &amp; Craft | Learning &amp; Growth Together

&nbsp;

Position Summary: 
As a Glass Apprentice the primary objective is to learn and understand production glassblowing processes and how to work safely with other production workers around you.

We offer competitive pay and a benefit package that includes: medical, dental, and vision coverage, employer paid life &amp; disability, paid time off, 401k retirement plan with employer match, and tuition reimbursement assistance.&nbsp; Additionally, we offer exclusive employee discounts on both our glass and pottery products and at our restaurant.

&nbsp;

Primary Duties and Responsibilities:

<ul>
	<li>Learn basic skills of gathering and carrying glass</li>
	<li>Maintain a safe work environment following all protocol and safety standards</li>
	<li>Learn from and solicit constructive feedback from more experienced co-workers</li>
	<li>Learn how to maintain the shop area, pipes, tools, moulds, etc.</li>
	<li>Meet and maintain a high level of respect for customers and co-workers while representing the company during the working day</li>
</ul>

Secondary Duties and Responsibilities:

<ul>
	<li>Maintain a clean work area, setting up the shop for production and cleaning the shop area at the end of each shift</li>
	<li>All other duties as assigned</li>
</ul>

Glass Apprentice

Interest in production glassblowing; related experience or coursework preferred; must lift up to 20 lbs frequently and up to 50 lbs for moulds; good reading and verbal communication; basic math skills.

<div>
 <h4>Job Details</h4>
 <div>Job Location: &nbsp;&nbsp;&nbsp;Mountain Lake Park - Oakland, MD</div>
 <div>Position Type: &nbsp;&nbsp;&nbsp;Full Time</div>
 <div>Salary Range: &nbsp;&nbsp;&nbsp;$20.00 - $22.00 Hourly</div>
 </div>
<h4>Description</h4>Position Summary: 
As a Glass Apprentice the primary objective is to learn and understand production glassblowing processes and how to work safely with other production workers around you.

A Glass Apprentice starts at $20/hr with the possibility to go to $22/hr within the first year.&nbsp; During training Glass Apprentices will work 6am-2:30pm either Sunday - Thursday or 6am-2:30pm Tuesday - Saturday and following training will be 2:30pm - 11pm Sunday - Thursday.&nbsp; &nbsp;We also have opportunities for experienced Glassblowers.&nbsp;&nbsp;

We offer competitive pay and a benefit package&nbsp;that includes: medical, dental, and vision coverage, employer paid life &amp; disability, paid time off, 401k retirement plan with employer match, and tuition reimbursement assistance.&nbsp; Additionally, we offer exclusive employee discounts on both our glass and pottery products and at our restaurant.

Primary Duties and Responsibilities:

<ul>
	<li>Learn basic skills of gathering and carrying glass</li>
	<li>Maintain a safe work environment following all protocol and safety standards</li>
	<li>Learn from and solicit constructive feedback from more experienced co-workers</li>
	<li>Learn how to maintain the shop area, pipes, tools, moulds, etc.</li>
	<li>Meet and maintain a high level of respect for customers and co-workers while representing the&nbsp;company during the working day</li>
</ul>

Secondary Duties and Responsibilities:

<ul>
	<li>Maintain a clean work area, setting up the shop for production and cleaning the shop area at the end&nbsp;of each shift</li>
	<li>All other duties as assigned</li>
</ul>
<h4>Qualifications</h4> Required Qualifications:

<ul>
	<li>Interest in the processes of production glassblowing</li>
	<li>Related experience or coursework preferred</li>
	<li>Must be able to lift up to twenty (20) pounds of glass on a frequent basis and lift up to 50lb. cast iron&nbsp;mould</li>
	<li>Ability to comprehend written and verbal instructions and communication and effectively&nbsp;communicate ideas and/or instructions to other members of the organization</li>
	<li>Basic math skills a must to understand production needs and requirements</li>
</ul>

Success Factors:

<ul>
	<li>Team player</li>
	<li>Exceptional attention to detail and focus</li>
	<li>Comfort working with a public audience</li>
</ul>

Physical Demands &amp; Work Environment:

<ul>
	<li>Requires standing, sitting, walking, stooping, crouching, kneeling, leaning, and using steps for 8+&nbsp;hour shifts</li>
	<li>Consistently using arms, wrist, hands, and fingers to manipulate tools and shape hot glass and keep&nbsp;the glass constantly moving on the blow pipe and in any moulds that may be used</li>
	<li>Lifting and carrying anywhere from a few ounces to upwards of ten pounds of glass on the end of a&nbsp;five foot blow pipe</li>
	<li>Production of certain items requires lifting the glass head high</li>
	<li>Regularly lift moulds that are made of wood, graphite, or cast iron and can weigh up to fifty (50)&nbsp;pounds.</li>
	<li>Glass temperatures of up to 2,300 degrees Fahrenheit in the furnace create high temperatures in the&nbsp;production space</li>
	<li>The work exposes employee to UV light and extreme heat, P.P.E. is supplied</li>
	<li>Exposure to [dust] airborne particles, moving mechanical parts, noise, and equipment that is hot to&nbsp;the touch</li>
</ul>

&nbsp;

Simon Pearce is committed to the policy of equal employment opportunity and to provide all employees with the work environment necessary to enable them to advance on merit as far as their talents and skills will take them, without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, genetic information, status as a protected class of veteran, or any other legally protected status.

Interest in glassblowing production; related experience or coursework preferred; ability to lift up to 20 pounds frequently and up to 50 pounds occasionally; good communication; basic math skills.

<h2>Our Foundation:</h2>

Mission: We shape timeless and functional designs from simple, natural materials to elevate everyday life.

Vision: To celebrate the beauty of objects with real, authentic character.

Values: Dignity &amp; Respect | Ownership &amp; Initiative | Commitment to Quality &amp; Craft | Learning &amp; Growth Together

&nbsp;

Position Summary: 
As a Glass Apprentice the primary objective is to learn and understand production glassblowing processes and how to work safely with other production workers around you.

We offer competitive pay and a benefit package&nbsp;that includes: medical, dental, and vision coverage, employer paid life &amp; disability, paid time off, 401k retirement plan with employer match, and tuition reimbursement assistance.&nbsp; Additionally, we offer exclusive employee discounts on both our glass and pottery products and at our restaurant.

&nbsp;

Primary Duties and Responsibilities:

<ul>
	<li>Learn basic skills of gathering and carrying glass</li>
	<li>Maintain a safe work environment following all protocol and safety standards</li>
	<li>Learn from and solicit constructive feedback from more experienced co-workers</li>
	<li>Learn how to maintain the shop area, pipes, tools, moulds, etc.</li>
	<li>Meet and maintain a high level of respect for customers and co-workers while representing the company during the working day</li>
</ul>

Secondary Duties and Responsibilities:

<ul>
	<li>Maintain a clean work area, setting up the shop for production and cleaning the shop area at the end of each shift</li>
	<li>All other duties as assigned</li>
</ul>

Interest in production glassblowing; related experience or coursework preferred; able to lift up to 50 pounds; good communication; basic math skills.