Jobs at Austin's Hardware | HiringCafe

Austin's Hardware

acechn17799

Notice to Applicant about this Employer: You are applying for a job with an independently owned cooperative member of Ace Hardware Corporation, who operates this Ace Hardware store, not Ace Hardware Corporation.  The independent store owner alone is responsible for and independently makes all decisions concerning employment related matters, including hiring, firing, discipline, supervision, staffing and scheduling.  Ace Hardware Corporation will not receive a copy of any applications submitted for this position, and will have no control over interviews and/or hiring decisions, does not control and is not responsible for the employment policies and practices of the independent store owner. If hired, the independent store owner will be your only employer. Ace Hardware Corporation is not the employer for this position. The Ace Hardware trademarks, logos and designs are owned by Ace Hardware Corporation and used by independent store owners under a license from Ace Hardware Corporation.
		               
About Austin's Hardware

General Summary
The Cashier is responsible for register transactions involving the sale and/or return of merchandise.

Essential Duties & Responsibilities
Include the following. Other duties may be assigned.

Customer Service
•	Project a positive representation.
•	Greet customers entering and throughout the store. Thank customers by name, when possible, when they are leaving the store.
•	Project a friendly, outgoing demeanor; work well with customers as well as associates.
•	Clear customer checkout lines quickly and efficiently.
•	Answer and monitor all calls and pages promptly, courteously and effectively.
•	Communicate any problem or issue that requires management assistance.
•	Continually build product knowledge base and possess the ability to assist customers with store layout and product location.
•	Assist in pricing, stocking, marking and bagging of merchandise.

Register Operations
•	Follow all cash register transaction procedures.
•	Responsible for balancing of register drawer.
•	Adhere to any Store Support Center program or promotion that may require implementation at the cash registers.
•	Participate in store and Cashier meetings.

Front End Appearance and Upkeep
•	Keep the front end, including checkout areas and entrance doors neat and clean at all times. Face and dust front end.
•	Assist with keeping impulse counters stocked and faced, rotate fresh merchandise in as seasons change.
•	Ensure fresh ads are stocked in shopping carts at all times.
•	Ensure forms and supplies are stocked at all times.
•	Assist with decorating the front end according to the Store Support Center program.
•	Call for cart pickups when necessary.
•	Inform management when merchandise returns need to be put away.
•	Perform all other duties as assigned.

Other Essential Requirements

Education/Training
High School or GED equivalent. 

Experience
Cashier experience preferred. Customer service experience preferred.

Physical Demands
Standing, walking, lifting (up to 25lbs) and climbing.


Cashier

HS or GED required; cashier experience or strong customer service preferred.

Notice to Applicant about this Employer: You are applying for a job with an independently owned cooperative member of Ace Hardware Corporation, who operates this Ace Hardware store, not Ace Hardware Corporation.  The independent store owner alone is responsible for and independently makes all decisions concerning employment related matters, including hiring, firing, discipline, supervision, staffing and scheduling.  Ace Hardware Corporation will not receive a copy of any applications submitted for this position, and will have no control over interviews and/or hiring decisions, does not control and is not responsible for the employment policies and practices of the independent store owner. If hired, the independent store owner will be your only employer. Ace Hardware Corporation is not the employer for this position. The Ace Hardware trademarks, logos and designs are owned by Ace Hardware Corporation and used by independent store owners under a license from Ace Hardware Corporation.
		               
About Austin's Hardware

General Summary
The Sales Associate will assist in the receiving, stocking, pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness. 

Essential Duties & Responsibilities
Include the following. Other duties may be assigned.

Customer Service:
•	Provide a positive representation of [EMPLOYER].
•	Proactively assist customers in solving problems.
•	Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
•	Possess a friendly outgoing demeanor; work well with customers as well as associates.
•	Ensure all pages and calls are answered promptly, courteously and effectively.
•	Forward any customer complaint that cannot be handled to a member of management.
•	Possess strong product knowledge and knowledge of store layout and location of products.
•	Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time.

Store Operations
•	Assist in creating a positive, professional and safe work environment.
•	Assist with receiving, checking in and stocking of merchandise throughout the store.
•	Assist with maintaining back stock levels.
•	Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area.
•	Assist with providing a clean and orderly sales floor, including end caps and ad merchandise.
•	Assist with merchandise resets through the store.
•	Provide assistance to Department Specialists, i.e. price changes, special orders.
•	Ensure signage is current throughout the store.
•	Operate forklift with proper training.
•	Communicate any Store Support Center issue to General Manager for follow up.
•	Communicate any merchandising, cost control or sales idea to General Manager.
•	Participate in store meetings.
•	Be professional in appearance and actions.
•	Perform all other duties as assigned.


Other Essential Requirements

Education/Training
High School or GED equivalent.

Experience
Formal retail experience preferred.

Physical Demands
Standing, walking, lifting (up to 25lbs) and climbing.


Sales Associate

High School or GED; retail experience preferred.

Notice to Applicant about this Employer: You are applying for a job with an independently owned cooperative member of Ace Hardware Corporation, who operates this Ace Hardware store, not Ace Hardware Corporation.  The independent store owner alone is responsible for and independently makes all decisions concerning employment related matters, including hiring, firing, discipline, supervision, staffing and scheduling.  Ace Hardware Corporation will not receive a copy of any applications submitted for this position, and will have no control over interviews and/or hiring decisions, does not control and is not responsible for the employment policies and practices of the independent store owner. If hired, the independent store owner will be your only employer. Ace Hardware Corporation is not the employer for this position. The Ace Hardware trademarks, logos and designs are owned by Ace Hardware Corporation and used by independent store owners under a license from Ace Hardware Corporation. 

About Austin's Hardware

General Summary
The Assistant Manager manages overall store operations and the achievement of company goals and directives. 

Essential Duties & Responsibilities
Include the following. Other duties may be assigned.

Customer Service
•	Provide positive representation of store.
•	Proactively assist customers in solving problems.
•	Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
•	Provide a friendly, outgoing demeanor; work well with customers as well as associates.
•	Ensure all calls and pages are answered promptly, courteously and effectively.
•	Handle customer complaints. Work to resolve problems with the customer and have store’s best interest taken into consideration.
•	Possess excellent product knowledge and knowledge of store layout and location of products.

Store Operations
•	Ensure a positive, professional and safe work environment for all associates.
•	Supervise the “general operations” of the entire store.
•	Responsible for opening and closing the store.
•	Assist with the implementation of Store Support Center programs.
•	Ensure successful Loss Prevention, Safety and Internal Audits.
•	Work with General Manager and Assistant Manager on all aspects of running the store.
•	Participate in weekly management staff meetings.
•	Communicate issues to the appropriate Store Support Center department with General Manager approval.
•	Assist with special projects within the district as set forth by the District Manager.
•	Implement new Standard Operating Procedures into store execution.
•	Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise areas.
•	Ensure that weekly price changes and label updates are completed timely and accurately.
•	Oversee all cashiering functions including training, maintenance, audits, and reports.
•	Manage and direct preventative maintenance and repairs in order to maximize and protect all physical assets (i.e. building, fixtures and equipment).
•	Visit competition to be familiar with what they are doing.
•	Perform all other duties as assigned.

Inventory & Merchandising
•	Assist to ensure forklift operations and receiving is completed in a safe and efficient way.
•	Assist to ensure receiving, checking in and stocking of merchandise adheres to best practices and Standard Operating Procedures.
•	Responsible for maintenance of back stock levels.
•	Assist to ensure that cycle counts and negative on hand reports are completed timely and accurately.
•	Assist in ordering and maintaining desirable product inventory levels to ensure in-stocks and store profitability.
•	Assist with merchandise resets throughout the store.
•	Assist to ensure all signage is current in the store.
•	Assist in presenting a clean and orderly sales floor, including end caps and promotional and incremental merchandising.

Hiring & Training of Associates
•	Assist in training of all associates.
•	Actively recruit and promote the advancement of associates.
•	Assist in hiring, training, scheduling, reviewing, rewarding and coaching Head Cashiers and Cashiers with the approval of the General Manager.

Leadership
•	Manage all aspects of store operations in the absence of the General Manager.
•	Lead by example; be approachable by all associates and customers.
•	Participate in store meetings.
•	Communicate any merchandising, cost control or sales idea to the General Manager for follow up.
•	Prepare and challenge yourself for future advancement.


Other Essential Requirements

Education
High School or GED equivalent.  Completion of NHRA Advanced Course in Hardware Retailing recommended.

Experience
Previous retail management experience preferred. Hardware experience preferred.

Physical Demands
Standing, walking, lifting (up to 25lbs) and climbing.


Assistant Manager

Retail management experience preferred; high school or GED; hardware retail knowledge beneficial; standing, lifting up to 25 lbs.