Jobs at TaskUs | HiringCafe

TaskUs

WFM Lead

Workforce Management

Team Lead ERT

Team Lead

Minimum 2 years prior people management experience; strong analytical, coaching, problem-solving, stakeholder management, and communication skills; knowledge of customer confidentiality and team development.

Team Leader

No specific qualifications or requirements are listed in the job description.

Teammate - Petaling Jaya

Teammate

Provide inbound/outbound phone, email and live chat support; meet client KPIs; strong verbal and written communication; computer literate; problem solving and critical thinking; ability to type 30 WPM (voice) / 35 WPM (non-voice).

Operations Manager - DTW (Onsite - ERT)

Operations Manager

Lead Emergency Response Team operations, manage supervisors, develop incident protocols, coordinate cross-functional responses, and use data to drive improvements. Requires operations/incident management experience and ability to travel for field deployment.

Bilingual French/English Customer Care Specialist (back office)

Customer Care Specialist

Bilingual French and English (written & spoken) with customer/technical support experience, strong communication and problem-solving skills, social media savvy, and ability to use PC/internet and Microsoft Office.

Learning Experience Manager

High school diploma required (bachelor's preferred). 5+ years training experience, 2+ years management, 2+ years BPO and technical support/emergency coordination preferred. Proficient in Microsoft Office and Google Suite. Ability to travel up to 25% and work flexible schedules including weekends and holidays.

FP&A Senior Manager

FP&A Manager

Bachelor's in Finance/Accounting/Economics, 7+ years corporate finance experience (BPO/tech preferred), strong P&L and financial modeling skills, advanced Excel and BI proficiency, and team leadership experience.

Quality Analyst | Batangas

Quality Analyst

Knowledge of customer service/BPO practices, analytical and research skills, advanced computer proficiency, strong written and verbal communication, and experience in mediation/conflict resolution.

Real Time Analyst | Las Piñas

Real Time Analyst

Bachelor's-level education preferred, ~1 year RTA/WFM experience preferred, strong numerical literacy, analytical skills, attention to detail, and effective communication across management levels.

Learning Experience Leader | Pampanga

Learning Experience Leader

1–2 years training or teaching experience; proficient with Microsoft and Google applications; strong presentation, facilitation, problem solving, mentoring, project management, and communication skills; flexible schedule including weekends and holidays.

Real Time Analyst | Batangas

Bachelor's degree preferred, ~1 year RTA/WFM experience preferred, strong attention to detail, analytical and numerical skills, knowledge of contact center/WFM metrics, and effective verbal/written communication.

Learning Experience Leader | Batangas

1–2 years training/teaching experience, proficient with Microsoft and Google applications, strong facilitation, communication, mentoring, conflict management, project management, and ability to work flexible schedules including weekends and holidays.

Quality Analyst | Pampanga

Experience with customer service/BPO practices, research and analytics, advanced computer proficiency, strong written and verbal communication, pattern identification, and conflict resolution/mediation skills.

Learning Experience Designer | Work From Home - US EST hours

Learning Experience Designer

BA/BS (or 10 yrs experience) and 3+ years designing and developing learning; experience with Articulate/Storyline 360, e-learning authoring, technical writing, assessments, and QA/QC.

BA/BS or 10 years' equivalent experience; 3+ years designing and delivering learning; proficiency with Articulate and e-learning authoring tools; strong organizational, technical writing, and QA skills.

Remote Healthcare Advocate - Seasonal

Healthcare Advocate

High school diploma/GED or equivalent, 1+ year customer service/call center experience, ability to handle 50-70 calls/day, must reside in Texas, dedicated home workspace, high-speed internet, ability to work full-time with occasional overtime and weekends, mandatory training attendance.

VP, Talent Acquisition SEA

Vice President, Talent Acquisition

10+ years leadership in talent acquisition (8+ years leading high-volume hiring in the Philippines); experience scaling TA in BPO/shared services; expertise with ATS, AI-powered sourcing, recruitment analytics, and strategic workforce planning.

Q2 Trilingual Customer Service Representative  W Portuguese

Customer Service Representative

Advanced English and Portuguese required, full-time 48 hrs/week, handle inbound/outbound calls, meet quality metrics, live in specified Colombian cities, strong verbal/written communication.

Security Operations Center Associate

2+ years IT experience, interest in information security, TCP/IP troubleshooting, SOC/NOC exposure a plus, strong attention to detail, adherence to process, good communication, willingness to work shifts.

Sr. Operations Manager - ERT (Start date - 07/12)

Experience scaling operations in safety‑critical environments with autonomous vehicle experience required; P&L, billing, forecasting, KPI management, team leadership, and 20% travel.

Facilities Supervisor

Bachelor's degree in engineering or business, 3 years facilities/building management experience, supervisory skills, knowledge of electrical/HVAC/plumbing systems, strong communication and organizational skills; CONTE certificate preferred.

Teammate（チームメイト）

Shift-based customer service role requiring strong language, typing (30 WPM), computer literacy (Windows, Apple OS X, Microsoft Office, Google applications), critical thinking, multitasking, and adaptability; call experience preferred.

HR Sr Generalist

HR Generalist

3+ years HR experience (hourly population/call center preferred), PHR preferred, strong multitasking and attention to detail, ADP/Oracle HCM experience, bachelor's in HR or equivalent experience.

Certified Professional Coder Representative

Certified Professional Coder

CPC certification required, 2+ years medical coding experience (outpatient preferred), knowledge of ICD-10/CPT/HCPCS, proficiency with EMR and Google Sheets, strong attention to detail and communication skills.

HRIS Lead (Workday Business Analyst)

Workday Business Analyst

Bachelor's degree in Business/HR/IT, 2+ years as a business analyst (Workday preferred), strong Workday and MS Office skills, data analysis and reporting ability, stakeholder collaboration, documentation and training experience.

Business Insights Analyst

1+ years in data/analytics or BI (open to fresh grads). Must have Power BI and SQL experience; R/Python a plus. Strong stats, analytics, communication (C1 English), and business acumen required.

Finance Specialist

Bachelor's in Accounting/Finance (CPA preferred), 1+ year in fixed assets/general accounting/audit, proficiency in Microsoft Excel (PivotTables, VLOOKUP/XLOOKUP) and ERP, strong attention to detail and collaboration skills.

Learning Experience Consultant

Bachelor's in Instructional Design (or equivalent); 3+ years designing learner-centered training, conducting learning needs analyses, and developing assessments; knowledge of adult learning, instructional design, LMS and authoring tools.

IT Support Specialist

Managing IT hardware asset lifecycle using asset management tools; coordinating procurement and vendors; maintaining documentation, compliance, and audit-ready records; generating inventory and lifecycle reports; providing training and guidance on asset care.

Community Ambassador

Strong interpersonal and communication skills, knowledge of the local community, event planning and organizational skills, active listening, flexibility, and passion for community engagement; bachelor's degree and related certifications mentioned.

English Customer Support (Non-Voice)

Proven email/chat customer support experience, English (B2/C1) speaking and writing, strong written/oral communication, technical aptitude with Microsoft Office and web applications, ability to work independently and as part of a remote team, background screening required.

Bachelor's degree (or equivalent) in Industrial Engineering, Business Administration, or Electronics & Communications; 3 years facilities/building management experience; strong English communication; organized, detail-oriented, and able to handle multiple tasks under tight deadlines.

Transport Specialist

3-5 years fleet management experience, bachelor’s degree, B2 English, proficiency with fleet management software, strong analytical, communication, organizational and safety/regulatory knowledge.

Relocation Specialist

Bachelor's degree in HR/Business Administration, proven relocation management experience, strong communication and organizational skills, proficiency in Microsoft Office, experience with international relocations and visa processes preferred.

Talent Acquisition Specialist

Full-cycle recruiter for high-volume roles; English fluency (C1/C2); experience in recruiting (BPO preferred); working knowledge of recruitment workflows and ATS (Workday a plus); based in Athens.

Vice President of Global Accounts

10+ years project management/operations leadership in a BPO setting, strong communication and presentation skills, ability to travel 50–75% globally, client relationship and operational alignment experience.