Jobs at TaskUs | HiringCafe

TaskUs

Team Lead (Arabic Language)

Team Lead

1+ year of team leadership in customer support; college/vocational grad; strong verbal/written skills; experience with phone, email, chat; knowledge of e-commerce or support tools; willing to work different shifts.

Communication Coach

2+ years in language/communications coaching/training in BPO/Contact Center/KPO/Digital Marketing; strong English; facilitation; project and stakeholder management.

Quality Manager

Three+ years quality management experience in a BPO; strong communication; data analysis; problem solving.

Senior Operations Manager

Senior Operations Manager with at least 3 years in BPO operations, managing 600+ FTEs, strong leadership, MS Office/Google skills, and excellent communication in a fast-paced environment.

Learning Experience Leader (Process Trainer)

Learning Experience Leader

Leading learning programs and delivering training; designing curriculum and exams; improving training across the organization.

Sr. HR Generalist

HR Generalist

Bachelor’s in HR or related field; 5+ years HR/generalist experience; knowledge of UK employment law; strong English; BPO experience preferred.

Learning Experience Leader (Arabic Language)

1-2 years in training/teaching (customer service); college or vocational graduate; proficient in Microsoft and Google apps; strong presentation, facilitation, and interpersonal skills; ability to work weekends/long hours.

Quality Analyst

QA experience, customer service exposure, Excel/Sheets, basic quality tools, strong English.

Senior Training Manager

Experience in learning development, training program management, and capability building across multiple sites; strong collaboration with operations and leadership.

Lead and manage organization-wide training programs; design and implement training for managers and team members across sites.

Leading cross-site training programs; developing curriculum; mentoring Training Managers and Supervisors; aligning training with business objectives.

Operation manager

Portuguese Team Leader

Team Leader

Lead and coach a team of 10-15 call center agents; fluent Portuguese; English proficiency; 1+ year of team leadership; experience in outsourcing or customer support; associate degree preferred.

Talent Acquisition Systems Expert

Workday Recruiting expert (2+ years) with full lifecycle experience; AI/ML in recruitment; knowledge of high-volume and executive recruiting; proficient with Workday tools and leadership on-site.

Quality Manager with experience in BPO/outsourcing environments, quality assurance, and process improvement.

Operations Manager | Las Piñas

Operations Manager

3+ years in customer experience operations/management; proven ability to lead an operations team, meet targets; strong communication, multi-tasking, and data-analysis skills.

Operations Manager | Imus Cavite

3+ years in customer experience operations/management; strong leadership; proven ability to meet targets; excellent verbal and written communication; multitasking; data analysis.

Teammate (Spanish) - Antipolo

Teammate

Spanish-speaking teammate for Antipolo; handles inbound/outbound calls, email and live chat; data/research; achieve KPI goals.

Teammate Vertis North

Customer Care Specialist

High school diploma, fluent in English, strong communication, computer literate, experience with customer support tools.

WFM Lead

Lead-level workforce management role focused on real-time monitoring, scheduling adjustments, reporting, and optimization of contact center operations.

Autonomous Vehicle Roadside Assistance Agent -  Austin (Onsite Position)

Autonomous Vehicle Roadside Assistance Agent

21+, HS diploma, 1+ year troubleshooting, 3+ years driving, laptop/GSuite proficient, 40 wpm, strong communication, and ability to work shifts including weekends.

Autonomous Vehicle Roadside Assistance Agent -  Nashville TN - (Onsite Position)

Requires HS diploma or GED; driving record; 1+ year troubleshooting; 3+ years driving; computer/laptop proficiency; willingness to work varied shifts including mornings, evenings, weekends, and overnight.

HRIS Lead (Workday Business Analyst)

HRIS Lead

Lead Workday HRIS implementation and optimization; gather requirements; manage data integrity; collaborate with HR/Finance/IT; 2-3 years Workday/HRIS experience.

Technology Solutions Analyst

Bachelor's degree with 3+ years in business/technology; ability to design IT solutions; customer-facing experience; strong communication; able to manage multiple projects.

Bilingual Polish/English Customer Care Specialist

Bilingual in Polish and English; experience in customer or technical support; strong communication; able to work independently and in a team; willing to undergo background screening.

Three+ years quality management in a BPO; excellent communication; data analysis.

Workforce Manager | Pampanga

Workforce Manager

Lead workforce management, manage teams, and ensure staffing and service levels.

Bachelor's degree or equivalent with 5+ years' experience; experience designing IT solutions for BPO; cloud contact center tech knowledge; strong communication; customer-facing background.

Training Lead

1-2 years training/teaching experience; proficient with Microsoft and Google apps; strong written and verbal communication; presentation and class facilitation skills; ability to engage an audience; willing to work flexible hours including weekends; high energy and organized.

Teammate (French)

Experience in phone, email, and live chat support; strong verbal/written communication; fast typing; customer service orientation.

Japanese Teammate

Customer support role handling inquiries via email, chat, and phone; resolve issues; gather VOC insights; assist with Help Center content.

Information Security Engineering Sr Associate

Information Security Engineer

Bachelor's degree in Computer Science/Information Technology/Cybersecurity; basic networking/security knowledge; experience with security tools; strong communication; security certifications a plus.

Team Leader - Chargeback || Fincrime

Lead chargeback team in Fincrime; coordinate with stakeholders; monitor performance metrics.

AV Operations Specialist (CDL-A)

AV Operations Specialist

CDL-A with clean MVR; 1–3 years OTR experience; tech literacy; willingness to be away from home for weeks; fatigue management and vigilance for autonomous operations.

Experience in leading teams; strong communication and problem-solving skills.

Quality analysis and data validation with attention to detail.

Real Time Analyst | Batangas

Real Time Analyst

Undergraduate or Bachelor's degree; 1 year RTA/WFM experience; strong analytical and numerical skills; knowledge of contact center metrics; effective communicator.

Quality Analyst (Fintech Account) | Las Piñas

Knowledge of customer service practices; analytics and reporting; identify quality issues; strong communication; research and analytics; mediation skills.

Data Platform Architect

8+ years in data engineering/architecture; expertise in modern data stack and cloud platforms; strong governance and design leadership.

WFM Real Time Analyst

Monitor real-time queue, provide intraday reporting, manage client interactions, ensure adherence to processes and staffing needs.