Jobs at TaskUs | HiringCafe

TaskUs

Sr. Operations Manager-2

Operations Manager

Senior Ops Manager or Ops Manager experience in CX; BA/BS preferred; manage supervisors; coaching; drive KPIs.

Team Leader (Cali)

Team Leader

1 year of relevant people management experience; strategic thinker; strong analytical and problem-solving skills; ability to provide feedback and corrective actions; understands customer confidentiality and teammate development.

Community Ambassador

Experience in customer-facing roles; fluent in English; presentable; able to manage reception, events, logistics; 1-2 years in related fields.

Content Moderation - Bilingual Kurdish/English

Content Moderator with at least 1 year in shared services or customer experience; fluent in English and Kurdish; high school diploma or equivalent.

Business Insights Analyst

3+ years in data analytics/BI; SQL expert; Power BI; experience with R or Python is a plus.

Bilingual Ukrainian/English Customer Care Specialist

Customer Care Specialist

Bilingual Ukrainian/English; 1–2 years in customer/support roles; remote work; strong communication; able to work independently; background check; proficient with PC and Microsoft Office.

Italian Team Leader

Lead day-to-day supervision of a call center team (10-15 agents); coach performance; resolve escalations; fluent Italian with strong English; CRM tools experience.

Autonomous Vehicle Support Specialist (English or Bilingual)

Autonomous Vehicle Support Specialist

3+ years driving on public roads; 2+ years customer-facing experience; bilingual CEFR B2+ preferred; valid driver's license with clean record; ability to work 24/7; pass background/drug checks.

Sr Manager Physical Safety and Security

Senior Manager, Physical Safety and Security

Leadership in safety and security management; experience in a fast-paced tech/BPO environment preferred.

Team Lead - Roadside Assistance Specialist

Team Lead

2+ years of prior people management experience; strategic thinker with analytical and creative problem-solving skills; focus on customer confidentiality and teammate development.

Learning Experience Leader (Fintech Process Trainer)

Learning Experience Leader

Design and expand training programs; deliver end-user and partner training; align with product training; create induction programs; improve learning across the organization.

Content Moderation - Bilingual Danish/English

Content Moderator

English and Danish fluency; high school diploma; 1+ year in operations or customer experience; on-site role in Thessaloniki, Greece.

HR Manager

At least 10 years of HR management experience; strong strategic planning, employee relations, and labor litigation knowledge; BPO industry experience and multi-jurisdictional teams a plus.

Especialista en Automatización de IA y Chatbots (Bogota, híbrido)

AI and Chatbots Automation Specialist

Experience >1 year managing digital products, especially chatbots or automated customer service platforms; strong analytical skills; experience optimizing automated flows; Salesforce proficiency; Gen AI exposure; data analysis ability; native Spanish; English desirable.

No specific qualifications listed in the posting.

Team Leader | Bohol

Two years of Team Leader experience in an outsourcing or similar company, managing at least 10 teammates; strong communication; familiar with e-commerce, Zendesk, or CRM tools; willing to work different shifts.

English Teammate (Voice)

Customer Care Agent

Exceptional English, customer service experience, tech-savvy, able to work in shifts, strong problem-solving.

Operations Induction Trainer - Manchester,UK

Operations Induction Trainer

Fluent English; 1-2 years in training or teaching; preferably BPO; proficient with Microsoft and Google apps; problem solver; able to present and facilitate; strong interpersonal, organizational, project management, and communication skills; flexible schedule including weekends.

Operations Team Lead - Manchester, UK

Operations Team Lead

2+ years of people management experience; strategic thinker with analytical and problem-solving skills; drive and confidentiality awareness; valid driving licence (3+ years).

Intern facilities

No formal qualifications listed; internship position.

Intern Facilities & Community

Facilities & Community Intern

Internship for facilities and community support; full-time in Cali, Colombia; no degree required.

Intern Facilities

Internship in facilities management; remote Colombia; full-time; no extensive experience required.

Portuguese Teammate (Voice)

Teammate

Portuguese B2+ and English B1+ proficiency; at least 6 months CSR experience; basic troubleshooting; open to graduates, gap-year students, dropouts and undergrads.

Italian Teammate (Voice)

Italian and English proficiency; 6+ months CSR experience; basic tech troubleshooting; strong communication and problem-solving skills; open to graduates and non-traditional education backgrounds.

Lead learning experience initiatives; design and implement training programs; collaborate with teams to improve learning outcomes.

HR Generalist

2+ years HR experience; BPO experience preferred; strong employee/labor relations; analytical; independent; willing to work onsite and night shift.

FP&A Enabler

Hands-on MIS/financial analysis, budgeting/forecasting, Power BI/Tableau, advanced Excel/VBA, 5+ years in MIS/FP&A/BI in a BPO environment.

WFM Supervisor/Lead

WFM Lead

3+ years in WFM with senior RTA/Lead experience; proficient in NICE IEX, Verint, Aspect, or Genesys Cloud; strong data analysis and intraday planning.

Real Time Analyst | Pampanga

Real Time Analyst

Bachelor's degree; 1 year RTA/WFM experience; strong analytical and communication skills; knowledge of contact center metrics; attention to detail.

Senior LXL

Senior Learning Experience Leader

Senior Trainer/LD lead for call center/BPO; design and deliver training; analyze performance; collaborate with operations.

Teammate Atlantis Q2 2026

High school graduate; fluent in English; computer-literate; experience with Zendesk, Slack; strong communication and problem-solving skills.

TA Coordinator

Administrative support for recruitment, onboarding, candidate coordination, and initial screenings; schedule interviews; maintain ATS data; ensure compliance.

Teammate (Referral)

High school graduate; fluent in English; computer skills; customer service experience preferred; knowledge of Zendesk, Slack, MS Office and Google apps.

Coding Educator

High school graduate; five years medical coding in acute care; one year in coding quality audits or trainer experience; basic coding course.

High school graduate; fluent in English; proficient with Windows/Mac, MS Office, Google apps; experience with Zendesk and other support tools; strong communication and problem-solving.

Digital Solutions Lead

Bachelor's degree in business, IT, or related field; 5+ years in customer-facing roles; pre-sales/technical consulting experience; strong communication and presentation skills; ability to work independently in fast-paced environment.

Taskus

Team Leader - Roadside Assistance (Detroit-Onsite)-3

Team Leader - Roadside Assistance

2+ years in people management; strategic thinker with analytical, problem-solving skills; focus on teammate development and customer confidentiality.

High school graduate; fluent in English; computer literate; experience with Windows/macOS, MS Office, Google apps; familiarity with Zendesk/Slack; strong communication and problem-solving skills.

Content Moderation - Bilingual Polish/English

At least 1 year in operations or customer experience; high school diploma; fluent in English and Polish.

High school graduate; fluent in English; customer service experience; strong communication; proficient with Windows/macOS and standard productivity tools.