Jobs at Triumph Financial | HiringCafe

Triumph Financial

Join TBK Bank!At TBK Bank, a subsidiary of Triumph, we&#39;re a team of passionate, driven, collaborative, solutions-minded people who want to make a difference in the lives of our customers and communities. Our mission is to do well and to do good at the same time. We accomplish this by working together, because at the end of the day, TBK means striving for excellence, while delivering with humility. We thrive on providing exceptional customer service, and we look for friendly professionals dedicated to helping customers achieve their financial goals.Triumph Financial, Inc. (NASDAQ: TFIN), is a financial holding company headquartered in Dallas, Texas, offering a diversified line of banking, payments, and factoring services.<h1>Summary</h1>Are you a customer-focused professional with a passion for facilitating accurate financial transactions and building strong relationships? As a Client Services Associate, you&#39;ll be at the forefront of our commitment to exceptional customer service. You&#39;ll not only provide prompt and accurate financial transactions but also contribute to the development and retention of customer relationships. By profiling new and existing customers, offering insightful advice on bank products and services, and ensuring each customer interaction exceeds expectations, you&#39;ll play a key role in fostering customer loyalty and identifying valuable cross-selling opportunities. If you&#39;re eager to take initiative, contribute to our retail branch goals, and make a meaningful impact, we invite you to become a part of our team.<h1>Job Description</h1>The Client Services Associate is responsible for providing prompt and accurate financial transactions in accordance with the Bank’s policies and procedures. Contributes to the development and retention of customer relationships by providing exceptional customer service and identifying appropriate cross sell opportunities with professionalism and enthusiasm.<h1>Team Culture</h1>At Triumph Financial, we are a values-driven financial service company focused on creating value by helping our team members thrive, our customers succeed and our communities prosper. When we do this, we’re “Helping People Triumph.”Treating people fairly, handling conflict with grace, and speaking the truth with humility are actions born of our convictions. Correct, consistent daily action shapes our culture, and we work at this diligently.<h1>How You&#39;ll Spend Your Time</h1><ul><li>Profile new and existing customers, suggesting tailored products/services.</li><li>Provide exceptional customer service, exceeding expectations.</li><li>Open new accounts, ensuring accuracy and timely documentation.</li><li>Assist with Stop Payments, Debit Card Orders, and more.</li><li>Take initiative to resolve customer issues and provide prompt feedback.</li><li>Help maintain customer goodwill and contribute to branch goals.</li><li>Professionally refer customers to various bank departments.</li><li>Safeguard customer info, adhere to regulations, and maintain security.</li><li>Process transactions while maintaining accurate records.</li><li>Contribute to local community and bank-sponsored events.</li></ul><h1>Education &amp; Experience Requirements</h1>The ideal candidate should have a high school diploma or GED, be at least 18 years old, and preferably possess six to twelve months of bank teller experience. Additional desired qualities include customer service, sales, or cross-selling experience.Apply now and seize the chance to provide exceptional service, build relationships, and grow in a supportive banking environment!Triumph Financial, Inc. and its subsidiaries, provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.We offer Medical, Dental, Vision, Paid Time Off, 401k and much more.Go on.  Do it.  Apply Today!

Client Services Associate

High school diploma or GED, 18+, 6-12 months bank teller or similar experience, customer service or sales experience.

Join Triumph!At Triumph, our vision is a world where freight transactions are accurate and seamless on the most modern and secure freight transaction network. That’s why we’re looking for passionate, innovative, solutions-oriented people to join our team. We thrive on providing exceptional customer service and we look for team members with an entrepreneurial spirit and a passion to build successful partnerships with our clients. Because at the end of the day our goal is to help our partners businesses run better.Position Summary: Triumph is looking for a hands-on, forward-thinking Lead DevOps Engineer to help scale and strengthen our cloud infrastructure. In this role, you’ll lead the design and evolution of secure, reliable, and high-performing systems while partnering closely with engineering, security, and operations teams. If you enjoy solving complex problems, improving systems at scale, and driving meaningful technical change, this is a great opportunity to make an impact. Day in the Life: You’ll spend your day ensuring our cloud platforms run smoothly and efficiently optimizing Kubernetes clusters, improving CI/CD pipelines, and partnering with teams to deliver scalable, secure applications. From troubleshooting complex issues to rolling out automation andguiding infrastructure strategy, your work will directly impact performance and developer productivity across the organization.What You’ll Be Doing:<ul><li>Design, build, and maintain AWS-based cloud infrastructure, CI/CD pipelines, and automation tools</li><li>Partner with development teams to ensure applications are scalable, reliable, and secure</li><li>Optimize and manage Kubernetes clusters for performance, scalability, and consistency</li><li>Develop and maintain Helm charts for containerized applications</li><li>Manage and support Kafka clusters and streaming infrastructure</li><li>Collaborate with security teams to meet compliance standards (SOC2, SOX, FFIEC)</li><li>Monitor system performance using tools like Grafana, Loki, and other observability platforms</li><li>Automate deployments, configurations, and operational processes</li><li>Recommend and implement improvements to infrastructure design and DevOps practices</li><li>Define and implement SLOs and SLIs to enhance system reliability</li><li>Continuously improve DevOps workflows and platform efficiency</li></ul>What Makes You a Great Fit:<ul><li>5&#43; years of experience in DevOps, cloud engineering, or infrastructure roles</li><li>Strong hands-on experience with AWS services (EC2, S3, EKS, RDS, IAM, VPC, and more)</li><li>Deep expertise in Kubernetes and Helm</li><li>Experience with Terraform (Terragrunt is a plus) and CI/CD tools like Argo CD or GitHub Actions</li><li>Familiarity with Kafka, Redis, and Postgres in production environments</li><li>Experience managing MSSQL Server and performing database migrations</li><li>Solid understanding of networking in cloud and hybrid environments</li><li>Comfortable working in Linux environments</li><li>Experience supporting large-scale, multi-account AWS environments</li><li>Familiarity with Snowflake or Looker is a plus</li><li>Strong troubleshooting and problem-solving skills</li><li>Ability to communicate technical concepts clearly to different audiences</li><li>Experience working in Agile teams</li><li>Motivated to learn, grow, and pursue technical certifications</li></ul>Call to Action: Apply now and take the next step in your career. We’re excited to meet you! #LI-BA1Compensation RangeAnnual Salary: $173,464.00 - $281,010.00***Location:  Dallas, TX or Remote U.S. excluding the following states:  AK, DE, ID, ND, RI, VT, WY ***We offer Medical, Dental, Vision, Paid Time Off, 401k and much more.<h2>Go on.  Do it.  Apply Today!  </h2>

Lead DevOps Engineer - AWS, Kubernetes, Cloud Infrastructure, MSSQL Server - Remote

Lead DevOps Engineer

5+ years in DevOps/cloud infra; strong AWS, Kubernetes; Terraform/Terragrunt; CI/CD (Argo CD, GitHub Actions); Kafka, Redis, Postgres; MSSQL Server; Linux; multi-account AWS; security/compliance (SOC2, SOX, FFIEC); Agile.

Join TBK Bank!At TBK Bank, a subsidiary of Triumph, we&#39;re a team of passionate, driven, collaborative, solutions-minded people who want to make a difference in the lives of our customers and communities. Our mission is to do well and to do good at the same time. We accomplish this by working together, because at the end of the day, TBK means striving for excellence, while delivering with humility. We thrive on providing exceptional customer service, and we look for friendly professionals dedicated to helping customers achieve their financial goals.Position Summary: The Senior Finance Manager is a senior leader within the Finance Team. This role leads cross-functional planning, driving enterprise insights, and strengthening financial governance. The Senior Finance Manager is highly visible and partners with business unit leaders and Finance leadership to translate complex performance data into clear recommendations that improve profitability, reduce risk, and enable disciplined growth. This role typically leads priority initiatives, enhances forecasting accuracy, elevates management reporting, and mentors/oversees analysts and managers, while owning key elements of finance systems, reporting, and process excellence.Essential Duties &amp; ResponsibilitiesEnterprise Planning &amp; Performance Leadership<ul><li>Lead major workstreams across rolling forecast, annual budget, and long-range planning; ensure alignment with Triumph priorities and operating cadence</li><li>Own key performance narratives and driver-based insights for senior leadership reviews and business line operating rhythms</li><li>Build and review sophisticated models evaluating strategic initiatives, investments, and operating decisions, including sensitivities and scenario planning</li></ul>Business Partnership &amp; Influence<ul><li>Serve as a trusted finance partner for business leaders; challenge assumptions, clarify risks/opportunities, and help shape decisions</li><li>Facilitate cross-functional forecasting inputs and standardize assumptions across business lines to improve comparability and predictability</li></ul>Systems, Reporting &amp; Analytics<ul><li>Provide advanced oversight of the planning/forecasting platform administration (e.g., Adaptive) and associated reporting outputs; ensure data integrity and scalable design</li><li>Drive self-service reporting and dashboard maturity; partner with BI/ETL resources to improve automation and usability</li></ul>Executive &amp; Board Support<ul><li>Lead preparation of Board-ready reporting and executive packages; ensure clarity of story, drivers, and forward-looking risks/opportunities</li><li>Coordinate monthly management reporting across business lines and support ad hoc executive analysis requests</li></ul>Controls, Governance &amp; Process Improvement<ul><li>Strengthen process documentation, controls, and policy adherence across planning and reporting to support a disciplined control environment</li><li>Identify and implement process improvements that reduce cycle time and improve forecast accuracy</li></ul>Leadership &amp; Talent Development<ul><li>Provide direct or matrix leadership for analysts/finance managers; coach on modeling, storytelling, and stakeholder management</li><li>Set quality standards for analysis and reporting; build bench strength through mentorship and training</li></ul>Experience &amp; Education<ul><li>Bachelor’s degree in Accounting, Finance, Economics, or Business (required)</li><li>6-8 progressive experience in FP&amp;A, Finance, Accounting, or Corporate Treasury </li><li>Banking/Financial Services experience (preferred)</li><li>CPA, CFA, CMA, and/or MBA (preferred)</li><li>Strong financial systems and reporting solutions background</li></ul>Skills &amp; Abilities Required<ul><li>Advanced FP&amp;A, modeling, forecasting, and executive storytelling capability</li><li>Experience with EPM platforms (Axiom / Adaptive / Anaplan / Planful / Essbase / Hyperion / TM1)</li><li>Advanced Excel; comfort with BI tools and data/ETL concepts</li><li>Strong influence, prioritization, and communication skills; thrives in a fast-paced, ambiguous environment</li></ul>Work EnvironmentThe work environment characteristics described here may be encountered while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>Moderate noise (i.e. business office with computers, phone, and printers, light traffic).</li><li>Ability to work in a confined area.</li><li>Ability to sit at a computer terminal for an extended period of time. Occasional stooping or kneeling may be necessary.</li><li>While performing the duties of this job, the employee is regularly required to stand, sit, talk, hear and use hands and fingers to operate a computer keyboard and telephone.</li><li>Specific vision abilities are required by this job due to computer work.</li><li>Light to moderate lifting is required.</li></ul>We offer Medical, Dental, Vision, Paid Time Off, 401k and much more.Go on.  Do it.  Apply Today!

Senior Finance Manager - Broker Vertical

Senior Finance Manager

6-8 years FP&A/finance experience; Bachelor's degree; banking/financial services experience preferred; CPA/CFA/CMA/MBA preferred; strong financial systems and reporting skills.

Join TBK Bank!At TBK Bank, a subsidiary of Triumph, we&#39;re a team of passionate, driven, collaborative, solutions-minded people who want to make a difference in the lives of our customers and communities. Our mission is to do well and to do good at the same time. We accomplish this by working together, because at the end of the day, TBK means striving for excellence, while delivering with humility. We thrive on providing exceptional customer service, and we look for friendly professionals dedicated to helping customers achieve their financial goals.Position Summary: The Senior Fraud Specialist utilizes multiple systems/tools to research &amp; analyze complex alerts regarding possible fraudulent account activity and decision accordingly. The Senior Fraud Specialist will follow established procedures and guidelines and proactively identify and escalate concerns/issues with a sense of urgency.ESSENTIAL DUTIES &amp; RESPONSIBILITIES<ul><li>Handles more complex and/or escalated customer situations regarding possible fraudulent activity.</li><li>Decision items based on judgment and research, extensive job experience, and following established procedures and guidelines, while leveraging multiple systems/tools.</li><li>Place outbound calls and take appropriate action based on complex transaction characteristics or account changes.</li><li>Proactively identify trends or patterns of activity related to fraud claim activity and escalate for appropriate action.</li><li>Monitor financial crime risk management software to detect and prevent fraud.</li><li>Provide maintenance to code fraudulent accounts with appropriate warnings.</li><li>Review consumer/business accounts including transaction history, online banking, Zelle and bill pay activity for the purpose of investigating and resolving issues.</li><li>Answer phone inquiries regarding fraud activity.</li><li>Work with supervisor and various police agencies regarding criminal charges and court cases.</li><li>Investigate and process Affidavits of Forgery pertaining to check fraud cases.</li><li>Assist with Monitoring and approval of Mobile Deposit Capture items.</li><li>Review ATM image software for fraud.</li><li>Respond to internal/external customer inquiries within 2 hours.</li><li>Performs duties in compliance with applicable laws and regulations, including but not limited to the Bank Secrecy Act (BSA) and related anti-money laundering laws, and in accordance with the Bank’s Information Security Program.</li><li>Maintain a positive and caring atmosphere for customers and employees consistent with TBK Bank’s mission and philosophy.</li><li>Maintain the security and confidentiality of pertinent information and records.</li><li>Continue professional development through training, seminars, membership in professional associations, as applicable.</li><li>Serve as a back-up for ATM Manager duties(ie: deposit review and cash ordering).</li><li>Serve as a back-up for ATM/Debit card dispute processing in accordance with MasterCard Operating Regulations and REG E.</li><li>Other operational duties as assigned.</li></ul><div>EXPERIENCE &amp; EDUCATION</div><ul><li>High school diploma or general education degree (GED) required.</li><li>Minimum 3 years fraud experience and/or training; or equivalent combination of education and experience.  </li><li>Knowledge of rules and regulations related to financial fraud and MasterCard Operating Regulations (Reg E, Reg CC, BSA). </li></ul><div>SKILLS AND ABILITIES REQUIRED<ul><li>Language Skills - Ability to read, write and speak English. Ability to read and comprehend simple instructions, short correspondence, and memos.  Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.</li><li>Reasoning Ability - Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.</li><li>Computer Skills - To perform this job successfully, an individual should have knowledge of database software, spreadsheet software, and word processing software. Ability to use ten key number function and financial calculator required.</li></ul>WORK ENVIRONMENTThe work environment characteristics described here may be encountered while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>Low to moderate noise (i.e. business office with computers, phone, and printers, light traffic).</li><li>Ability to work in a confined area.</li><li>Ability to sit at a computer terminal for an extended period of time. Occasional stooping or kneeling may be necessary.</li><li>While performing the duties of this job, the employee is regularly required to stand, sit, talk, walk, climb or balance and stoop, kneel, crouch, or crawl, hear and use hands and fingers to operate a computer keyboard and telephone.</li><li>Frequently required to reach with hands and arms.</li><li>May occasionally lift and/or move up to 25 pounds. </li><li>Specific vision abilities are required by this job due to computer work - includes close vision .</li><li>Light to moderate lifting is required.</li><li>Regular, predictable attendance is required.</li></ul></div>We offer Medical, Dental, Vision, Paid Time Off, 401k and much more.Go on.  Do it.  Apply Today!

Senior Fraud Specialist

Minimum 3 years fraud experience and/or training; high school diploma or GED; knowledge of financial fraud rules and Reg E/BSA.

Join Triumph!At Triumph, our vision is a world where freight transactions are accurate and seamless on the most modern and secure freight transaction network. That’s why we’re looking for passionate, innovative, solutions-oriented people to join our team. We thrive on providing exceptional customer service and we look for team members with an entrepreneurial spirit and a passion to build successful partnerships with our clients. Because at the end of the day our goal is to help our partners businesses run better.Role Summary We’re on the hunt for a dynamic and experienced Staff Product Manager to drive high-impact product initiatives and deliver solutions that scale. If you’re passionate about shaping the future of products that solve real customer problems and you thrive in a fast-paced, collaborative environment, this role is for you.A Day in the Life As a Staff Product Manager, you’ll be at the forefront of shaping our product roadmap. From collaborating with cross-functional teams to launching complex, customer-centric products, you’ll guide every step of the product lifecycle. Your ability to communicate product vision, align teams, and drive decision-making will ensure our products consistently meet and exceed business and customer goals.What You’ll Be Doing<ul><li>Lead and communicate the product vision and strategy in alignment with company objectives.</li><li>Manage the full product lifecycle from discovery to launch and iteration.</li><li>Collaborate closely with software engineers, designers, data, and marketing teams to deliver high-quality products on time.</li><li>Analyze market trends, customer feedback, and product performance to guide decision-making.</li><li>Prioritize product features and enhancements based on business impact and customer value.</li><li>Mentor and inspire the product team, sharing best practices and helping elevate the team&#39;s capabilities.</li><li>Influence key stakeholders, including executives, to align and drive support for product initiatives.</li><li>Identify new product opportunities and stay ahead of emerging technologies.</li></ul>What Makes You a Great Fit<ul><li>Experience: 7&#43; years in product management, with at least 2 years in a senior or staff-level role.</li><li>Expertise: Proven track record of launching successful products in B2B/B2C environments.</li><li>Collaboration: Comfortable working with cross-functional teams, including engineers, designers, and marketers.</li><li>Technical Background: Strong understanding of technical concepts and agile development processes.</li><li>Leadership: Able to mentor, lead teams, and influence stakeholders across all levels.</li><li>Skills: Strong communication, strategic thinking, data-driven decision-making, and problem-solving abilities.</li><li>Tools: Familiarity with Jira, Confluence, Aha!, Figma, and other product management tools.</li><li>Education: Bachelor’s degree in Computer Science, Engineering, Business, or a related field (MBA or advanced degree a plus).</li></ul>Apply Now Ready to make an impact and take the next step in your career? We’re excited to meet you! Apply now and help us build products that will change the game.Work EnvironmentThe work environment characteristics described here may be encountered while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>Moderate noise (i.e. business office with computers, phone, and printers, light traffic).</li><li>Ability to work in a confined area.</li><li>Ability to sit at a computer terminal for an extended period of time. Occasional stooping or kneeling may be necessary.</li><li>While performing the duties of this job, the employee is regularly required to stand, sit, talk, hear and use hands and fingers to operate a computer keyboard and telephone.</li><li>Specific vision abilities are required by this job due to computer work.</li><li>Light to moderate lifting is required.</li><li>Regular, predictable attendance is required.</li></ul>Compensation RangeAnnual Salary: $151,038.00 - $234,109.00***Location:  Dallas, TX or Remote U.S. excluding the following states:  AK, DE, ID, ND, RI, VT, WY ***We offer Medical, Dental, Vision, Paid Time Off, 401k and much more.<h2>Go on.  Do it.  Apply Today!  </h2>

Staff Product Manager - Freight, Transportation (Open to Remote)

Staff Product Manager

7+ years in product management; 2+ years in senior roles; experience in B2B/B2C launches; cross-functional leadership; data-driven; tooling incl Jira, Confluence, Aha!, Figma.

Join Triumph!At Triumph, our vision is a world where freight transactions are accurate and seamless on the most modern and secure freight transaction network. That’s why we’re looking for passionate, innovative, solutions-oriented people to join our team. We thrive on providing exceptional customer service and we look for team members with an entrepreneurial spirit and a passion to build successful partnerships with our clients. Because at the end of the day our goal is to help our partners businesses run better.The Business Analyst will perform tasks by specializing in a specific technology application and its features, functions and capabilities. They will collaborate with subject matter experts on the specific workings, features and function of our software modules.A Day in the Life:<ul><li>Consult with business subject matter experts on a regular basis to define and document business and customer needs</li><li>Communicate effectively with diverse audiences using strong communication (oral and written) skills</li><li>Capable of breaking problems into component parts and addressing each individual issue to develop an appropriate and thorough solution</li><li>Develop detailed user stories and acceptance criteria (e.g., user screens, program logic, calculations, formats, reports, interfaces, etc.)</li><li>Manage projects using Agile methodologies</li><li>Proactively stay up to date and informed of any change, or planned change that will impact the user community</li><li>Create and maintain documentation for system functionality</li><li>Work closely with development to troubleshoot and conduct problem solving sessions when issues are identified during the development life cycle</li><li>Participate in systems acceptance testing activities as needed</li><li>Manage vendor relationships and/or resources as needed</li><li>Provide problem resolution and enhancement support for production applications</li><li>Provide assistance with user training and documentation activities</li><li>Perform other duties as assigned</li></ul>What Makes You A Great Fit:<ul><li>Bachelor’s degree in Business, Management Information Systems or related field or equivalent work experience</li><li>2&#43; years project management experience in a professional environment, supporting project teams</li><li>Experience with agile implementation methodologies</li><li>Experience with Microsoft Office suite and experience with collaborative application development platforms like VSTS or JIRA</li><li>PMP certification, CBAP certification, Certified Product Owner or ScrumMaster a plus</li><li>Development experience a plus</li></ul>We offer Medical, Dental, Vision, Paid Time Off, 401k and much more.Go on.  Do it.  Apply Today!

Business Analyst

Bachelor’s degree or equivalent; 2+ years project management; agile; MS Office; VSTS/JIRA; PMP/CBAP a plus; development experience a plus.

Join Triumph!At Triumph, our vision is a world where freight transactions are accurate and seamless on the most modern and secure freight transaction network. That’s why we’re looking for passionate, innovative, solutions-oriented people to join our team. We thrive on providing exceptional customer service and we look for team members with an entrepreneurial spirit and a passion to build successful partnerships with our clients. Because at the end of the day our goal is to help our partners businesses run better.The Salesforce Business Analyst will work as part of the team dedicated to ensuring that we are maximizing efficiency and capitalizing on the full features and benefits of the system based on the various user group needs. We are seeking someone with excellent communication skills who can interface directly with internal stakeholders to understand their needs in order to administer and enhance the system accordingly. Our Salesforce Business Analysts wear many hats on their projects and are responsible for everything from requirements gathering, Salesforce configuration, testing, training and post deployment support. As a Salesforce Business Analyst, you will work alongside Solution Architects and Technical Architects to design, develop, and deploy large-scale enterprise solutions all while learning and growing your skill set. This person will serve as the &#34;go to&#34; for users, promote adoption, keep current on new releases and AppExchange solutions.A Day in the Life:<ul><li>Consult and liaise with stakeholders to gather and confirm business requirements</li><li>Analyze and consolidate information to develop solutions to ensure business requirements are achieved</li><li>Partner with key stakeholders to identify how business requirements can be delivered to ensure improved user experiences and reduced cost and time impacts</li><li>Provide expert support to key stakeholders in managing system and process changes</li><li>Develop user stories and to-be process flows to support the design and development of Salesforce solutions for our clients</li><li>Work collaboratively with team members to design a solution that will meet a client’s business requirements and fulfill user stories</li><li>Complete the configuration for user stories within Salesforce, AppExchange products, or other cloud-based technologies</li><li>Collaborate with developers to test and verify that solutions will meet the business requirements</li><li>Participate in key meetings with clients including requirement sessions, system demos, user acceptance testing, and end user training</li><li>Interact with third party vendors and developers to define system requirements</li><li>Create test scenarios for applications and enhancements, ensuring functional requirements are met</li><li>Utilize and champion agile techniques to deliver on competing requirements</li><li>Facilitate workshops and maintain system processes and procedures</li></ul>What Makes You A Great Fit:<ul><li>Relevant experience as a business analyst supporting Salesforce implementations preferred</li><li>Experience leveraging AppExchange products to develop a solution</li><li>Experience soliciting, gathering, and analyzing user input and requirements</li><li>Experience documenting user stories and creating to-be process flow diagrams</li><li>Experience collaborating with business stakeholders</li><li>Experience in Financial Services preferred</li><li>Experience using devops tools, Azure Devops experience preferred</li><li>Experience documenting and presenting visualizations that describe complex processes</li><li>Salesforce Certifications and/or relevant Salesforce training preferred</li><li>Experience on a Salesforce implementation through the full Software Development Lifecycle (SDLC)</li></ul><div>Additional Skills We Hope You Bring:</div><ul><li>Strong problem-solving and communication skills.</li><li>Ability to work effectively in a cross-functional team.</li><li>Self-motivated with the ability to work individually or in a team</li><li>Ability to multitask and manages work effectively by prioritizing own assignments, schedules, and meetings resulting in timely completion of work.</li><li>Proficient in Microsoft Office Tools, eg. Word, PowerPoint, Excel, Visio, and Outlook</li><li>Quality written and oral communication, and presentation skills</li><li>Excellent interpersonal skills</li><li>Critical thinking and problem-solving skills</li><li>Excellent attention to detail</li><li>Ability to consolidate and organize information</li><li>Adaptable to fast-paced and changing environments</li><li>Strategic project management involvement and oversight of milestones and deliverables</li><li>Commitment to operational excellence and continuous process improvement</li><li>Ability to perform with limited supervision</li></ul><div><h2>Work Environment</h2></div>The work environment characteristics described here maybe encountered while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>The work environment characteristics described here maybe encountered while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</li><li>Moderate noise (i.e. business office with computers, phone, and printers, light traffic).</li><li>Ability to work in a confined area.</li><li>Ability to sit at a computer terminal for an extended period of time. Occasional stooping or kneeling may be necessary.</li><li>While performing the duties of this job, the employee is regularly required to stand, sit, talk, hear and use hands and fingers to operate a computer keyboard and telephone.</li><li>Specific vision abilities are required by this job due to computer work.</li><li>Regular, predictable attendance is required.</li></ul>#LI-RL1We offer Medical, Dental, Vision, Paid Time Off, 401k and much more.Go on.  Do it.  Apply Today!

Salesforce Business Analyst

Experience as a business analyst, Salesforce implementations, requirements gathering, user stories, SDLC.

Join Triumph!At Triumph, our vision is a world where freight transactions are accurate and seamless on the most modern and secure freight transaction network. That’s why we’re looking for passionate, innovative, solutions-oriented people to join our team. We thrive on providing exceptional customer service and we look for team members with an entrepreneurial spirit and a passion to build successful partnerships with our clients. Because at the end of the day our goal is to help our partners businesses run better.Position Summary: The Credit Department of TBK Bank, SSB seeks a Commercial Credit Analyst I whose responsibilities include: (i) underwriting credit approval requests for both prospective and existing clients; (ii) working with lending units to ensure ability to accurately evaluate and act on credit applications in a timely manner; (iii) performing ongoing monitoring on existing credits to assist TBK Bank in assessing the quality of the loan portfolio. ESSENTIAL DUTIES &amp; RESPONSIBILITIES<ul><li>Utilize bank resources available training to develop a competency in core credit fundamentals.</li><li>Obtain and analyze financial, credit and collateral data to evaluate the creditworthiness of prospective and existing customers, particularly C&amp;I and CRE opportunities.</li><li>Review incoming financial statements on existing customers, updating financial spreads and communicating any concerns with the team lead or credit leadership.</li><li>Analyze financial information received from borrowers and other sources, such as reporting services, credit bureaus, industry data and current credit files to assess credit risk of lending relationships. </li><li>Work collaboratively with loan officers on loan requests in order to facilitate the approval or declination of credit applications.</li><li>Ensure open communication and collaborative efforts exist between the lending teams and the credit staff by clearly communicating progress and/or needs in a timely and precise manner.</li><li>Support loan and credit facility production staff in preparation of written credit proposals and presentation to various credit committees or approvers. </li><li>Ensure that all transactions either conform to the loan policy or ensure that all policy exceptions are disclosed in the credit proposal.</li><li>Ensure existing credit relationships adhere to loan covenants and conditions and that required information is obtained in a timely manner.</li><li>Perform other duties as assigned.</li></ul>EXPERIENCE &amp; EDUCATION<ul><li>Bachelor’s degree is required, with a major in Accounting, Finance or Economics preferred.</li><li>1-2 years of experience in commercial credit underwriting or related field, preferred.</li><li>Strong financial statement analysis and writing skills. </li></ul>We offer Medical, Dental, Vision, Paid Time Off, 401k and much more.Go on.  Do it.  Apply Today!

Credit Analyst

Underwrite credit approvals, analyze financial data, monitor credits, and collaborate with loan officers to ensure policy compliance.

Join TBK Bank!At TBK Bank, a subsidiary of Triumph, we&#39;re a team of passionate, driven, collaborative, solutions-minded people who want to make a difference in the lives of our customers and communities. Our mission is to do well and to do good at the same time. We accomplish this by working together, because at the end of the day, TBK means striving for excellence, while delivering with humility. We thrive on providing exceptional customer service, and we look for friendly professionals dedicated to helping customers achieve their financial goals.Triumph Financial, Inc. (NASDAQ: TFIN), is a financial holding company headquartered in Dallas, Texas, offering a diversified line of banking, payments, and factoring services.<h1>Summary</h1>Are you a customer-focused professional with a passion for facilitating accurate financial transactions and building strong relationships? As a Client Services Associate, you&#39;ll be at the forefront of our commitment to exceptional customer service. You&#39;ll not only provide prompt and accurate financial transactions but also contribute to the development and retention of customer relationships. By profiling new and existing customers, offering insightful advice on bank products and services, and ensuring each customer interaction exceeds expectations, you&#39;ll play a key role in fostering customer loyalty and identifying valuable cross-selling opportunities. If you&#39;re eager to take initiative, contribute to our retail branch goals, and make a meaningful impact, we invite you to become a part of our team.<h1>Job Description</h1>The Client Services Associate is responsible for providing prompt and accurate financial transactions in accordance with the Bank’s policies and procedures. Contributes to the development and retention of customer relationships by providing exceptional customer service and identifying appropriate cross sell opportunities with professionalism and enthusiasm.<h1>Team Culture</h1>At Triumph Financial, we are a values-driven financial service company focused on creating value by helping our team members thrive, our customers succeed and our communities prosper. When we do this, we’re “Helping People Triumph.”Treating people fairly, handling conflict with grace, and speaking the truth with humility are actions born of our convictions. Correct, consistent daily action shapes our culture, and we work at this diligently.<h1>How You&#39;ll Spend Your Time</h1><ul><li>Profile new and existing customers, suggesting tailored products/services.</li><li>Provide exceptional customer service, exceeding expectations.</li><li>Open new accounts, ensuring accuracy and timely documentation.</li><li>Assist with Stop Payments, Debit Card Orders, and more.</li><li>Take initiative to resolve customer issues and provide prompt feedback.</li><li>Help maintain customer goodwill and contribute to branch goals.</li><li>Professionally refer customers to various bank departments.</li><li>Safeguard customer info, adhere to regulations, and maintain security.</li><li>Process transactions while maintaining accurate records.</li><li>Contribute to local community and bank-sponsored events.</li></ul><h1>Education &amp; Experience Requirements</h1>The ideal candidate should have a high school diploma or GED, be at least 18 years old, and preferably possess six to twelve months of bank teller experience. Additional desired qualities include customer service, sales, or cross-selling experience.Apply now and seize the chance to provide exceptional service, build relationships, and grow in a supportive banking environment!Triumph Financial, Inc. and its subsidiaries, provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.Compensation RangeHourly: $16.54 - $22.67We offer Medical, Dental, Vision, Paid Time Off, 401k and much more.<h2>Go on.  Do it.  Apply Today!  </h2>

Universal Banker

High school diploma or GED; 18+; 6-12 months teller experience; customer service, sales or cross-selling experience.

High school diploma or GED; 18+; 6–12 months bank teller or customer service/sales experience; strong customer service and regulatory compliance.

Join TBK Bank!At TBK Bank, a subsidiary of Triumph, we&#39;re a team of passionate, driven, collaborative, solutions-minded people who want to make a difference in the lives of our customers and communities. Our mission is to do well and to do good at the same time. We accomplish this by working together, because at the end of the day, TBK means striving for excellence, while delivering with humility. We thrive on providing exceptional customer service, and we look for friendly professionals dedicated to helping customers achieve their financial goals.Position Summary: The Operations Supervisor is responsible for overseeing the daily operational performance of the branch. Responsible for meeting all applicable guidelines to ensure exemplary audits. Provides support and backs up the Branch Operations Manager in their absence.ESSENTIAL DUTIES &amp; RESPONSIBILITIES<ul><li>Serves as a primary point of contact for branches with a Senior Branch Manager.</li><li>Builds relationships with current customers to maintain goodwill and gain additional business.</li><li>Works with Branch Manager to assign duties and work schedules to staff to ensure efficient functioning of the branch.</li><li>Promotes a culture in which personnel are encouraged to develop their skills and abilities.</li><li>Works with Branch Manager to administer organization policies in a fair and equitable manner with regard to discipline, dress code, tardiness, absenteeism or insubordination and fully document all incidents and actions taken.</li><li>Works with Branch Manager to conduct and oversee training of all new staff including documentation of progress through their first 30, 60, and 90 days and ensuring that all applicable requirements are met.</li><li>Serves as subject matter expert on branch operations and identifies areas for development, provides training and guidance to staff in these areas, and promotes an environment of operational excellence.</li><li>Oversees performance of operations and security tasks such as timely vault audits, teller drawer counts, open and close procedures, card plastic controls, reconciliations, etc.</li><li>Ensures new account documentation is complete and accurate.</li><li>Maintains strong understanding of bank’s procedures.</li><li>Is an advocate for the Bank’s products and services and ensures staff to understand the features and benefits, and how to properly setup and support the Bank’s offerings.</li><li>Responds to and resolves customer issues.</li><li>Examines monetary logs and instruments, and check holds for accuracy.</li><li>Ensures daily balancing of vault and all branch cash.</li><li>Oversees reporting of teller transactions to appropriate departments.</li><li>Performs the duties of front-line staff as needed to handle periods of high volume.</li><li>Adheres to all bank and regulatory requirements and participates in required training.</li><li>Actively participates in local community and bank sponsored events.</li><li>Maintains the security and confidentiality of pertinent information and records.</li><li>Completes required training within prescribed deadlines to develop an understanding of banking industry and banking regulations and job skills.</li><li>Performs other duties as assigned.</li></ul>EXPERIENCE &amp; EDUCATION<ul><li>6&#43; months bank teller experience required.</li><li>6&#43; months personal banker experience required.</li><li>Some supervisory experience preferred.</li><li>Customer service, sales, and cross selling experience desired.</li></ul>SKILLS &amp; ABILITIES REQUIRED<ul><li>Must possess professional qualities, high energy, results driven, and self-motivation.</li><li>Evidence of leadership abilities, a strong work ethic, detail orientation, and organizational skills.</li><li>Solid knowledge of Microsoft Word, Excel, and Outlook.</li><li>Excellent communication skills required, both written and verbal.</li><li>Travel to various TBK Bank locations may be required for training at the time of hire and at various times during the team member’s career.</li></ul>WORK ENVIRONMENTThe work environment characteristics described here may be encountered while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>Moderate noise (i.e. business office with computers, phone, and printers, light traffic).</li><li>Ability to work in a confined area.</li><li>Ability to sit at a computer terminal for an extended period of time. Occasional stooping or kneeling may be necessary.</li><li>While performing the duties of this job, the employee is regularly required to stand, sit, talk, hear and use hands and fingers to operate a computer keyboard and telephone.</li><li>Specific vision abilities are required by this job due to computer work.</li><li>Light to moderate lifting is required.</li><li>Regular, predictable attendance is required.</li></ul>Compensation RangeHourly: $18.76 - $25.70We offer Medical, Dental, Vision, Paid Time Off, 401k and much more.<h2>Go on.  Do it.  Apply Today!  </h2>

Operations Supervisor

6+ months bank teller and 6+ months personal banker experience; some supervisory experience preferred; strong customer service and sales skills.

Join TBK Bank!At TBK Bank, a subsidiary of Triumph, we&#39;re a team of passionate, driven, collaborative, solutions-minded people who want to make a difference in the lives of our customers and communities. Our mission is to do well and to do good at the same time. We accomplish this by working together, because at the end of the day, TBK means striving for excellence, while delivering with humility. We thrive on providing exceptional customer service, and we look for friendly professionals dedicated to helping customers achieve their financial goals.Position Summary: Responsible for providing prompt and accurate financial transactions in accordance with the Bank’s policies and procedures. Contributes to the development and retention of customer relationships by providing exceptional customer service and identifying appropriate cross sell opportunities with professionalism and enthusiasm.ESSENTIAL DUTIES &amp; RESPONSIBILITIES <ul><li>Profiles new and existing customers to better serve their financial needs; informs and advises customers of appropriate bank products/services that will make their life easier, save them time, or save them money.</li><li>Provides exceptional customer service by standing to welcome the customer, using the customer’s name, taking responsibility for the customer, thanking the customer by name and exceeding the customer’s expectations.</li><li>Prepares and compiles new customer information in accordance with the banks CIP and know your Customer policies.</li><li>Opens new accounts; ensures completeness and accuracy of documentation including scanning into the system, and timely follow up on missing or incomplete documents.</li><li>Successfully completes Account/File Maintenance with proper documentation.</li><li>Helps customers with items such as Stop Payments, Debit Card Orders/Reorders, Debit Card Disputes, IRAs, Heath Savings Accounts, Wire Transfers, Directo-a-Mexico, Online Banking and Mobile Banking.</li><li>Takes initiative to answer customer phone calls/email, takes ownership of their issue, takes proper steps to resolve their issue and provides the customer with appropriate feedback in a timely manner.</li><li>Promptly responds to customer’s inquiries and requests regarding account and suggests resolutions for account disputes and other account activity.</li><li>Continues to build relationships with current customers to maintain goodwill and gain additional business.</li><li>Actively participates in meeting retail branch goals and events.</li><li>Professionally makes quality referrals to other areas of the bank and bank partners such as Commercial Lending, Consumer Lending, Treasury Management, Merchant Services, or the Mortgage Partner in your area, etc.</li><li>Works professionally with, and generates goodwill between the retail banking department and other internal departments.</li><li>Generates new business to assist in meeting established profitability goals.</li><li>Performs all customer transactions and inputs them into the computer system in accordance with established procedures. Cashes checks, receives cash for deposit, verifies amounts, verifies customer balances and examines checks for appropriate signatures and endorsements.</li><li>Places holds on accounts for uncollected funds in accordance with regulations.</li><li>Monitors customer account activity and transactions in order to identify possible fraud.</li><li>Balances currency, coin, and checks in cash drawer at end of shift in comparison to computer totals. Maintains appropriate cash levels in teller drawer in accordance with the security policy. Complies with the Teller Over and Short Procedure.</li><li>Processes savings bonds, branch capture, cashier&#39;s checks, and other items based on branch.</li><li>Allows customers access to safe deposit boxes following specified procedures.</li><li>Assists tellers with balancing daily transactions.</li><li>May assist in balancing vault.</li><li>Actively participates in daily branch Daily Plan It’s and weekly branch meetings.</li><li>Completes required training within prescribed deadlines to develop an understanding of banking industry and banking regulations and job skills.</li><li>Protects and safeguards customer information and bank property.</li><li>Adheres to all bank and regulatory requirements and participates in required training.</li><li>Actively participates in local community and bank sponsored events.</li><li>Other duties as assigned.</li></ul><div>EXPERIENCE &amp; EDUCATION</div><ul><li>High school diploma or general education degree (GED) required.</li><li>Must be 18 years old</li><li>Six to twelve months of bank teller experience preferred</li><li>Customer service, sales or cross selling experience desired</li></ul><div>SKILLS &amp; ABILITIES REQUIRED</div><ul><li>Excellent communication skills required, both written and verbal</li><li>Basic knowledge of Microsoft office, word processing and email systems</li><li>Ability to read, write and speak English</li><li>Ability to take initiative and work independently</li><li>Able to travel to various TBK Bank locations for training and to perform other duties as assigned.</li></ul>Compensation RangeHourly: $16.54 - $22.67We offer Medical, Dental, Vision, Paid Time Off, 401k and much more.<h2>Go on.  Do it.  Apply Today!  </h2>

High school diploma required; 18+; 6-12 months teller experience preferred; strong customer service and communication skills; ability to cross-sell products.

High school diploma or GED; 18+; 6-12 months bank teller or customer service experience; ability to profile customers, advise on products, and cross-sell; delivers excellent service.

Join Triumph!At Triumph, our vision is a world where freight transactions are accurate and seamless on the most modern and secure freight transaction network. That’s why we’re looking for passionate, innovative, solutions-oriented people to join our team. We thrive on providing exceptional customer service and we look for team members with an entrepreneurial spirit and a passion to build successful partnerships with our clients. Because at the end of the day our goal is to help our partners businesses run better.Role Summary We’re on the hunt for a dynamic and experienced Staff Product Manager to drive high-impact product initiatives and deliver solutions that scale. If you’re passionate about shaping the future of products that solve real customer problems and you thrive in a fast-paced, collaborative environment, this role is for you.A Day in the Life As a Staff Product Manager, you’ll be at the forefront of shaping our product roadmap. From collaborating with cross-functional teams to launching complex, customer-centric products, you’ll guide every step of the product lifecycle. Your ability to communicate product vision, align teams, and drive decision-making will ensure our products consistently meet and exceed business and customer goals.What You’ll Be Doing<ul><li>Lead and communicate the product vision and strategy in alignment with company objectives.</li><li>Manage the full product lifecycle from discovery to launch and iteration.</li><li>Collaborate closely with software engineers, designers, data, and marketing teams to deliver high-quality products on time.</li><li>Analyze market trends, customer feedback, and product performance to guide decision-making.</li><li>Prioritize product features and enhancements based on business impact and customer value.</li><li>Mentor and inspire the product team, sharing best practices and helping elevate the team&#39;s capabilities.</li><li>Influence key stakeholders, including executives, to align and drive support for product initiatives.</li><li>Identify new product opportunities and stay ahead of emerging technologies.</li></ul>What Makes You a Great Fit<ul><li>Experience: 7&#43; years in product management, with at least 2 years in a senior or staff-level role.</li><li>Expertise: Proven track record of launching successful products in B2B/B2C environments.</li><li>Collaboration: Comfortable working with cross-functional teams, including engineers, designers, and marketers.</li><li>Technical Background: Strong understanding of technical concepts and agile development processes.</li><li>Leadership: Able to mentor, lead teams, and influence stakeholders across all levels.</li><li>Skills: Strong communication, strategic thinking, data-driven decision-making, and problem-solving abilities.</li><li>Tools: Familiarity with Jira, Confluence, Aha!, Figma, and other product management tools.</li><li>Education: Bachelor’s degree in Computer Science, Engineering, Business, or a related field (MBA or advanced degree a plus).</li></ul>Apply Now Ready to make an impact and take the next step in your career? We’re excited to meet you! Apply now and help us build products that will change the game.Work EnvironmentThe work environment characteristics described here may be encountered while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>Moderate noise (i.e. business office with computers, phone, and printers, light traffic).</li><li>Ability to work in a confined area.</li><li>Ability to sit at a computer terminal for an extended period of time. Occasional stooping or kneeling may be necessary.</li><li>While performing the duties of this job, the employee is regularly required to stand, sit, talk, hear and use hands and fingers to operate a computer keyboard and telephone.</li><li>Specific vision abilities are required by this job due to computer work.</li><li>Light to moderate lifting is required.</li><li>Regular, predictable attendance is required.</li></ul>We offer Medical, Dental, Vision, Paid Time Off, 401k and much more.Go on.  Do it.  Apply Today!

7+ years in product management with at least 2 years in a senior/staff role; proven track record launching B2B/B2C products; strong collaboration, leadership, and data-driven decision-making; familiar with Jira, Confluence, Aha!, Figma; Bachelor’s in CS/Engineering/Business; MBA or advanced degree a plus.

Tbkbank

Client Services Associate (Sign-On Bonus Eligible!)

High school diploma or GED; 18 years or older; 6–12 months bank teller or customer service experience preferred; customer service, sales, or cross-selling skills.

Join Triumph!At Triumph, our vision is a world where freight transactions are accurate and seamless on the most modern and secure freight transaction network. That’s why we’re looking for passionate, innovative, solutions-oriented people to join our team. We thrive on providing exceptional customer service and we look for team members with an entrepreneurial spirit and a passion to build successful partnerships with our clients. Because at the end of the day our goal is to help our partners businesses run better.The Contracts Counsel focuses on contract review, red‑lining, and negotiation for products and services supporting carriers, freight brokers, and shippers. The successful candidate will support the business by enabling efficient, consistent execution of customer and partner agreements tied to transportation payments, settlement workflows, SaaS platforms, and network participation, while appropriately managing legal and regulatory risk.The Counsel will work closely with Sales, Commercial Operations, Product, Risk, Compliance, and Finance teams to accelerate deal velocity, standardize contract positions, and scale contracting processes across the carrier–broker–shipper ecosystem.<div></div>Essential Duties &amp; Responsibilities<ul><li>Review, red‑line, and negotiate commercial contracts related to carrier payment networks and broker settlement platforms, including:<ul><li>Carrier, broker, and shipper customer agreements</li><li>Network participation and platform terms</li><li>SaaS and services agreements</li><li>Data processing and data sharing agreements</li><li>NDAs and ancillary commercial agreements</li></ul></li><li>Partner closely with Sales and Commercial teams to support active negotiations by:<ul><li>Identifying and explaining legal risk</li><li>Negotiating agreements using provisions aligned with company standards</li><li>Balancing risk management with deal velocity and customer experience</li></ul></li><li>Apply and help evolve standard templates and a transportation‑specific contract playbook to drive consistency and efficiency across carrier, broker, and shipper agreements.</li><li>Identify recurring redline themes and counterparty positions and proactively recommend improvements to templates, playbooks, and negotiation strategies.</li><li>Collaborate with Risk, Compliance, and Bank partners on contract provisions that implicate payments, money movement, data security, onboarding, or regulatory considerations.</li><li>Support contract process improvements, including workflow optimization, intake triage, and negotiation standardization.</li><li>Maintain strong institutional knowledge of the company’s transportation payment and settlement models to ensure contracts accurately reflect operational reality.</li><li>Perform other job‑related duties as assigned.</li></ul><div></div>Experience &amp; Education<ul><li>Juris Doctor (JD) from an ABA‑accredited law school.</li><li>Valid and active law license issued by a state bar (including any U.S. territory or the District of Columbia).</li><li>Minimum of 3 years of experience as a practicing attorney.</li><li>Demonstrated strength in commercial contract review, red‑lining, and negotiation, preferably in a high‑volume environment.</li><li>Experience supporting sales or commercial teams in a fast‑paced setting strongly preferred.</li><li>Strong drafting, analytical, and issue‑spotting skills with excellent attention to detail.</li><li>Ability to clearly communicate legal risk and contract positions to non‑legal stakeholders.</li><li>Experience with transportation, logistics, carrier payments, broker settlement platforms, fintech, SaaS, or financial services strongly preferred.</li></ul><div></div>Skills &amp; Abilities Required<ul><li>Execution‑oriented mindset with the ability to manage multiple contract reviews simultaneously.</li><li>Advanced red‑lining and negotiation skills, including comfort proposing alternative language and explaining rationale.</li><li>Strong understanding of commercial risk allocation and contract mechanics.</li><li>Comfort operating in a deadline‑driven, deal‑support role focused on speed and consistency.</li><li>Ability to analyze contract issues related to payments, settlement, and data use and translate them into clear, actionable guidance.</li><li>Strong organizational and time‑management skills.</li><li>Proven ability to collaborate effectively with Sales, Product, Risk, Compliance, and Operations teams.</li><li>Professional, solutions‑oriented approach with a strong customer‑service mindset.</li><li>Ability to foster a cooperative and efficient working environment.</li></ul><div></div>Work EnvironmentThe work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>Moderate noise level typical of a business office environment.</li><li>Ability to work in a confined office or workstation area.</li><li>Ability to sit at a computer terminal for extended periods of time.</li><li>Occasional stooping or kneeling may be required.</li><li>Regular use of hands, fingers, and vision for computer and phone work.</li><li>Light to moderate lifting may be required.</li><li>Regular, predictable attendance is required.</li><li>Travel or additional physical requirements may be added as needed.</li></ul>We offer Medical, Dental, Vision, Paid Time Off, 401k and much more.Go on.  Do it.  Apply Today!

Contracts Counsel

Juris Doctor with active license; minimum 3 years commercial contract review, redlining, and negotiation experience; familiarity with transportation, logistics, fintech, SaaS or financial services preferred.

Join Triumph!At Triumph, our vision is a world where freight transactions are accurate and seamless on the most modern and secure freight transaction network. That’s why we’re looking for passionate, innovative, solutions-oriented people to join our team. We thrive on providing exceptional customer service and we look for team members with an entrepreneurial spirit and a passion to build successful partnerships with our clients. Because at the end of the day our goal is to help our partners businesses run better.The Products and Privacy Counsel is a key member of the Legal Department, responsible for advising on legal matters related to products and services supporting carriers, freight brokers, and shippers, including payments, settlement, SaaS platforms, data products, and network‑based solutions. The role will operate at the intersection of a regulated bank and a fintech platform, ensuring products are designed and delivered in a manner consistent with applicable banking, consumer protection, and privacy laws.This role will serve as a strategic legal partner to the business, providing guidance across the full product lifecycle—from product design and commercialization through contracting and ongoing operations—while also advising on privacy, marketing, and regulatory compliance matters. The Counsel will work closely with cross-functional leadership teams to deliver practical, business‑oriented legal advice that enables growth and innovation across Triumph’s brands.<div></div>Essential Duties &amp; Responsibilities<ul><li>Serve as subject matter expert on fintech regulatory issues and provide guidance on banking products, including consumer protection (e.g., UDAAP), payments (e.g., NACHA, Reg E), and privacy (e.g., GLBA, state privacy laws, and emerging AI laws).</li><li>Partner with business teams to provide legal, business, and strategic advice on the development and launch of new products, features, and changes to existing products.</li><li>Draft and review consumer-facing disclosures, terms of service, and marketing materials for banking and transportation products to ensure compliance with applicable regulations.</li><li>Act as primary legal partner to the marketing team, providing practice, risk-calibrated guidance on campaigns, promotions, customer communications, and brand initiatives.</li><li>Collaborate with cross-functional teams—including procurement, product, engineering, information security, to guide privacy and product-related decisions.</li><li>Refine and oversee enterprise data governance frameworks, including data retention, destruction, defensible deletion, and records management.</li><li>Advise on vendor and third-party risk management as it relates to data ruse, privacy, and product functionality, including negotiation of data rights, security, and compliance provisions.</li><li>Support regulatory examination, audits, and internal reviews related to product, marketing and privacy practices.</li><li>Independently resolve moderately complex legal issues, balancing legal risk with commercial objectives and customer experience considerations.</li><li>Serve as the primary legal contact for assigned transportation product lines and business stakeholders with minimal oversight.</li><li>Collaborate across departments to identify, assess, and mitigate legal, regulatory, and operational risks impacting carriers, brokers, and shippers.</li><li>Lead or support legal initiatives of varying scope and complexity related to transportation products, customer agreements, and regulatory developments.</li><li>Perform other job‑related duties as assigned.</li></ul><div></div>Experience &amp; Education<ul><li>Juris Doctor (JD) from an ABA‑accredited law school.</li><li>Valid and active law license issued by a state bar (including any U.S. territory or the District of Columbia).</li><li>Minimum of 3 years of experience as a practicing attorney, demonstrated through work experience, military experience, or training.</li><li>Demonstrated ability to provide legal advice in a fast‑paced, product‑driven environment.</li><li>Strong analytical, problem‑solving, and writing skills.</li><li>Detail‑oriented while maintaining a practical, business‑focused approach to legal risk.</li><li>Strong interpersonal skills with the ability to build trusted relationships with cross‑functional partners and senior leaders.</li><li>Experience working with fintech, payments, SaaS, financial services, or other highly-regulated companies strongly preferred.</li></ul><div></div>Skills &amp; Abilities Required<ul><li>Hands‑on, solutions‑oriented approach with the ability to operate effectively in a fast‑paced, evolving environment.</li><li>Ability to solve complex legal and commercial problems creatively while exercising sound judgment.</li><li>Comfort working in an agile, collaborative environment that emphasizes teamwork and shared accountability.</li><li>Ability to analyze and interpret legal and regulatory issues impacting carriers, brokers, and shippers and translate them into clear, actionable guidance.</li><li>Strong interest in staying current on legal and regulatory developments affecting transportation, logistics, payments, fintech, and data‑driven products.</li><li>Ability to develop and deliver presentations to business and executive audiences.</li><li>Proven experience working with customers, vendors, and strategic partners.</li><li>Strong negotiation skills.</li><li>Knowledge of institutional policies, procedures, and the regulatory environments in which transportation‑adjacent and financial products operate.</li><li>Ability to foster a cooperative and inclusive work environment.</li></ul><div></div>Work EnvironmentThe work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>Moderate noise level typical of a business office environment.</li><li>Ability to work in a confined office or workstation area.</li><li>Ability to sit at a computer terminal for extended periods of time.</li><li>Occasional stooping, kneeling, or light physical activity may be required.</li><li>Regular use of hands, fingers, and vision for computer and phone work.</li><li>Light to moderate lifting may be required.</li><li>Regular, predictable attendance is required.</li><li>Travel or additional physical requirements may be added as needed.</li></ul>We offer Medical, Dental, Vision, Paid Time Off, 401k and much more.Go on.  Do it.  Apply Today!

Products and Privacy Counsel

Juris Doctor with active state license; minimum 3 years as practicing attorney; fintech regulatory, consumer protection, and privacy experience; strong writing, negotiation, and cross-functional collaboration.

Join Triumph!At Triumph, our vision is a world where freight transactions are accurate and seamless on the most modern and secure freight transaction network. That’s why we’re looking for passionate, innovative, solutions-oriented people to join our team. We thrive on providing exceptional customer service and we look for team members with an entrepreneurial spirit and a passion to build successful partnerships with our clients. Because at the end of the day our goal is to help our partners businesses run better.We are a fast-growing FinTech company that is looking for a highly skilled Senior DevOps Engineer to join our team.  In this role you will be responsible for designing, implementing, and maintaining our organization&#39;s DevOps infrastructure. You will work closely with development, security, and operations teams to ensure that our systems are secure, reliable, and scalable.We expect you to be quick to grasp new concepts, thoroughly explore the depths of an issue, and be persistent in understanding the root cause of issues.  We hop you have strong interpersonal skills due to continual interaction with managers and users with varying technical backgrounds in a fast-paced work environment.What You’ll Be Doing:<ul><li>Design, implement, and maintain our organization&#39;s cloud infrastructure, including CI/CD pipelines, automation tools, and monitoring systems in AWS.</li><li>Work closely with development teams to ensure that our applications are reliable and scalable in a secure and compliant manner.</li><li>Own the deployment and maintenance of Kubernetes clusters, ensuring efficient resource utilization, scalability, and high availability.</li><li>Develop, maintain, and optimize Helm charts for deploying and managing containerized applications.</li><li>Collaborate with security teams to ensure that our systems meet security standards and regulations such as SOX, SOC2, and FFIEC.</li><li>Monitor and optimize systems and applications performance.</li><li>Automate the deployment and configuration of systems and applications.</li><li>Recommend impactful design and process changes to ensure the success of platforms and infrastructure services.</li><li>Design and deploy technical implementations to achieve SLOs and SLIs to ensure we are meeting our customer’s expectations.</li><li>Continuously evaluate and implement new technologies and tools to improve our DevOps processes.</li></ul>What Makes You a Great Fit:We hope you’ll possess business operations experience and skills, leadership expertise, analytical and critical thinking skills, and attention to detail.  Additionally, you should possess the following:<ul><li>Technical certifications in AWS or related technologies highly desirable</li><li>Minimum of 5 years of experience in an IT support role with strong troubleshooting skills.</li><li>Comprehensive experience with AWS services including a solid understanding of S3, EBS, EC2, ECS, EKS, ELB/ALB, IAM, VPC, RDS, CloudTrail, and CloudWatch, KMS, Secrets Manager, Route53, SSM, Redshift, Cloudfront, Elastic Beanstalk.</li><li>Must have Experience with Kubernetes, Helm Charts.</li><li>Experience working with Redis and Postgres.</li><li>Experience with CICD platforms like Argo CD, Github Actions.</li><li>Experience with Machine Learning, Snowflake, and Looker are a big plus.</li><li>Experience running with migration projects and technology consolidation efforts.</li><li>Recent experience with Terraform and CI/CD processes in a production environment.</li><li>Knowledge of networking fundamentals and network requirements for a hybrid cloud environment.</li><li>Experience working within Agile software development methodology.</li><li>Experience with Linux.</li><li>Ability to write technical documentation and present materials to mixed audiences is required.</li></ul>Skills and Competencies We Value:<ul><li>Knowledge and understanding of IT concepts, best practices and procedures.</li><li>Strong troubleshooting experience.</li><li>Self motivated with the ability to work individually or in a team.</li><li>Ability to leverage tools to perform day-to-day administration tasks, root-cause analysis and service restoration (such as backup, restore, failover, log interpretation, and performance monitoring).</li><li>Ability to multitask and manages work effectively by prioritizing own assignments, schedules, and meetings resulting in timely completion of work.</li><li>High degree of personal integrity.</li><li>The applicant should eager to learn and obtain technical certification.</li><li>Must be able to receive and follow instructions given by management.</li><li>Must have the ability develop solutions to unique problems.</li></ul><div>Work EnvironmentThe work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>Moderate noise level typical of a business office environment.</li><li>Ability to work in a confined office or workstation area.</li><li>Ability to sit at a computer terminal for extended periods of time.</li><li>Occasional stooping, kneeling, or light physical activity may be required.</li><li>Regular use of hands, fingers, and vision for computer and phone work.</li><li>Light to moderate lifting may be required.</li><li>Regular, predictable attendance is required.</li><li>Travel or additional physical requirements may be added as needed.</li></ul></div>#LI-JC1Compensation RangeAnnual Salary: $151,038.00 - $234,109.00***Location:  Dallas, TX or Remote U.S. excluding the following states:  AK, DE, ID, ND, RI, VT, WY ***We offer Medical, Dental, Vision, Paid Time Off, 401k and much more.<h2>Go on.  Do it.  Apply Today!  </h2>

Senior DevOps Engineer (Remote)

Senior DevOps Engineer

5+ years IT support; strong AWS, Kubernetes, Helm; Terraform; CI/CD; Linux; security/compliance (SOX, SOC2, FFIEC) knowledge.

Join Triumph!At Triumph, our vision is a world where freight transactions are accurate and seamless on the most modern and secure freight transaction network. That’s why we’re looking for passionate, innovative, solutions-oriented people to join our team. We thrive on providing exceptional customer service and we look for team members with an entrepreneurial spirit and a passion to build successful partnerships with our clients. Because at the end of the day our goal is to help our partners businesses run better.Director of Data SciencePosition SummaryWe are seeking a Director of Data Science to design, build, and operationalize quantitative models that power both internal and customer-facing intelligence solutions. This role focuses on developing forecasting, optimization, and signal-based models that translate largescale transportation data into trusted insights for carriers, brokers, and shippers.  In addition to hands-on technical leadership, this role may include managing data science talent and helping to scale the function over time as organizational needs evolve.  The ideal candidate brings strong statistical rigor, experience working with real-world operational data, and a product-oriented mindset for deploying models that influence commercial and operational decisions across transportation networks.<div></div>Key Responsibilities<ul><li>Develop and maintain forecasting and predictive models supporting transportation use cases such as pricing, demand forecasting, capacity trends, service performance, and network dynamics.</li><li>Build and scale the data science function, including hiring, onboarding, and managing direct reports as business needs evolve. Design and execute statistical modeling and experimentation, including hypothesis testing, A/B testing, and causal analysis to evaluate market and operational changes.</li><li>Build optimization and decision support models that inform routing, capacity allocation, pricing strategy, and operational trade‑offs.</li><li>Lead signal development for transportation intelligence products, transforming raw transactional and network data into scalable, reliable indicators and indices.</li><li>Establish and lead model validation, performance monitoring, and governance frameworks to ensure stability, accuracy, and trustworthiness of production models.</li><li>Partner closely with product, analytics, and engineering teams to translate transportation domain needs into analytically sound, production ready models.</li><li>Document methodologies, assumptions, and limitations to support transparency, internal review, and customer facing confidence in intelligence outputs.</li><li>Continuously evaluate new data sources, modeling approaches, and techniques relevant to transportation, logistics, and network-based intelligence.</li></ul><div></div>Required Qualifications<ul><li>A Master&#39;s degree in Data Science, Statistics, Mathematics, Economics, Computer Science, or another relevant quantitative discipline is required.</li><li>5–7 years of professional experience in data science, applied statistics, or quantitative analytics.</li><li>Strong experience with forecasting, predictive modeling, and statistical analysis in applied business contexts.</li><li>Demonstrated ability to build models that support decision making, optimization, or market intelligence.</li><li>Strong Python and SQL skills and experience working with large, complex datasets.</li><li>Experience validating models and monitoring performance in production environments.  Direct experience with model governance frameworks.</li><li>Ability to clearly communicate quantitative insights to both technical and non‑technical stakeholders.</li></ul><div></div>Preferred Qualifications<ul><li>Experience working with transportation, logistics, supply chain, or network-based data.</li><li>Strong expertise in<ul><li>Regression &amp; tree-based models (e.g., XGBoost, Random Forest)</li><li>Time series forecasting (e.g., SARIMAX, Prophet, TFT)</li><li>Statistical modeling of skewed distributions (e.g., log-normal, gamma)</li></ul></li><li>2 years in a leadership or people‑management capacity</li><li>Deep understanding of freight market dynamics, including the interaction between spot and contract pricing, broker and carrier economics, and the impact of capacity cycles and seasonality on market behavior.</li><li>Familiarity with time‑series modeling, signal processing, or index construction.</li><li>Experience supporting intelligence, analytics, or data products used by external customers.</li><li>Experience working with large-scale datasets in cloud environments and data pipelines (e.g., Snowflake, AWS, Sagemaker)</li></ul>We offer Medical, Dental, Vision, Paid Time Off, 401k and much more.Go on.  Do it.  Apply Today!

Director of Data Science

Lead data science team; develop forecasting, optimization, and signal models; strong Python/SQL; 5–7 years in data science; communicate insights clearly.

Join Triumph!At Triumph, our vision is a world where freight transactions are accurate and seamless on the most modern and secure freight transaction network. That’s why we’re looking for passionate, innovative, solutions-oriented people to join our team. We thrive on providing exceptional customer service and we look for team members with an entrepreneurial spirit and a passion to build successful partnerships with our clients. Because at the end of the day our goal is to help our partners businesses run better.Position SummaryThe Integration Support Engineer (ISE) supports existing TriumphPay client integrations. This role manages a queue of client support tickets while dedicating meaningful time to deeper investigation of integration issues. The ISE is responsible not only for responsiveness, but for developing an end-to-end understanding of integration behavior across TMS, FMS, and ERP systems. The ISE collaborates with sales, operations, sales engineering, external partners, and relationship management to resolve issues and maintain integration performance. The ISE is responsible for supporting customer issue resolution with technical expertise. Essential Duties &amp; ResponsibilitiesTicket Management, Issue Ownership and Monitoring<ul><li>Manage and prioritize a queue of support tickets, ensuring timely acknowledgment and progress toward resolution</li><li>Own assigned issues from intake through resolution, maintaining accountability across internal and external dependencies</li><li>Balance responsiveness to incoming tickets with dedicated time for deeper investigation of complex issues</li><li>Monitor for failures of the integration and engage proactively with clients to quickly resolve scenario’s where the client may be negatively impacted by service degradation</li></ul>Investigation &amp; Resolution<ul><li>Go beyond initial triage to investigate issues thoroughly, identify root cause, and drive resolution whenever possible</li><li>Develop a working understanding of end-to-end integration flows across TMS, FMS, and ERP systems</li><li>Resolve increasingly complex integration issues independently, reducing reliance on Sales Engineering over time</li><li>Escalate issues only, when necessary, with clear documentation of analysis, findings, and attempted solutions</li></ul>Continuous Improvement<ul><li>Identify recurring issues and contribute to improved documentation, tooling, or process changes to prevent repeat incidents</li><li>Build and maintain internal knowledge of integrations, common failure points, and resolution strategies</li></ul> Success in RoleSuccess in this role is measured by the ability to maintain strong ticket responsiveness while increasing independent resolution of complex issues and reducing escalation volume over time. Experience &amp; EducationThe successful candidate will possess business operations experience and skills, analytical and critical thinking skills, and attention to detail. Additionally, the ideal candidate should possess the following:<ul><li>1-3 years’ experience in technical support, software implementation, or project management in a professional environment</li><li>Strong communication skills in email and phone, including the ability to explain technical concepts to non-technical users</li><li>Familiarity with SaaS systems and cloud-based platform environments</li><li>Willingness to learn about technical integrations and the transportation industry</li><li>Strong technical, logical, analytical, and problem-solving skills</li><li>Bachelor’s Degree, preferably in Computer Information Systems, Computer Science or related field, or equivalent experience</li></ul>#LI-RL1We offer Medical, Dental, Vision, Paid Time Off, 401k and much more.Go on.  Do it.  Apply Today!

Integrations Support Engineer

1-3 years in technical support, software implementation, or project management; strong communication; SaaS familiarity; willingness to learn; bachelor’s degree preferred.

High school diploma or GED; 18+; 6-12 months bank teller or related experience; strong customer service and sales skills.

Join Triumph!At Triumph, our vision is a world where freight transactions are accurate and seamless on the most modern and secure freight transaction network. That’s why we’re looking for passionate, innovative, solutions-oriented people to join our team. We thrive on providing exceptional customer service and we look for team members with an entrepreneurial spirit and a passion to build successful partnerships with our clients. Because at the end of the day our goal is to help our partners businesses run better.Position Summary - The Summer Service Desk Engineer Intern role is designed for current college students, particularly rising seniors, who are passionate about technology and interested in launching a career in IT support, systems administration, or infrastructure engineering. This internship provides hands-on experience within Triumph’s IT team, offering exposure to real-world technical support, enterprise systems, and customer-focused service delivery.As an intern, you’ll serve as a first point of contact for internal technology support while learning best practices for troubleshooting, documentation, and collaboration in a professional IT environment. You’ll be supported by experienced IT professionals who will mentor and guide your development throughout the summer.<div></div>Day in the LifeNo two days are the same. You’ll help troubleshoot login issues, assist with workstation setups, and respond to service requests from employees across the organization. Along the way, you’ll build practical skills, expand your technical knowledge, and gain insight into how an IT service desk supports business operations.<div></div>What You’ll Be Doing<ul><li>Respond to user support requests via phone, email, and chat with professionalism and a customer-first mindset.</li><li>Provide first-level support for hardware, software, and basic networking issues under guidance from senior team members.</li><li>Troubleshoot and resolve common technical problems related to operating systems, applications, and peripherals.</li><li>Escalate complex or unresolved issues to senior engineers following established procedures.</li><li>Accurately document incidents, troubleshooting steps, and resolutions within the ticketing system.</li><li>Follow IT service management processes for incident, problem, and change handling.</li><li>Participate in onboarding, training sessions, and knowledge-sharing activities.</li><li>Collaborate with the IT team to identify opportunities to improve support processes and the employee experience.</li><li>Assist with other IT projects or administrative tasks as assigned.</li></ul><div></div>Education &amp; Eligibility<ul><li>Currently pursuing a Bachelor’s degree in Computer Science, Information Technology, Management Information Systems, or a related field.</li><li>Strongly preferred: rising seniors (students entering their final year of undergraduate study).</li><li>Relevant coursework, labs, academic projects, or prior internships in IT or technical support are a plus.</li></ul><div></div>What Makes You a Great Fit<ul><li>Foundational understanding of operating systems, basic networking concepts, and troubleshooting methodologies.</li><li>Strong communication skills with a friendly, patient, and service-oriented approach.</li><li>Comfortable working with users of varying technical skill levels.</li><li>Organized, dependable, and eager to learn in a fast-paced environment.</li><li>Ability to work independently while collaborating effectively as part of a team.</li><li>Familiarity with ticketing systems, ITIL concepts, Agile, or Lean methodologies is a plus but not required.</li><li>Curiosity about new technologies and a desire to grow a career in IT.</li></ul>Non-Negotiable Logistic Requirements:<ul><li>Must be currently pursuing an undergraduate or master’s degree in Marketing, Business Administration, or a related field, with an expected graduation date between December 2026 and August 2027</li><li>Must be able to work onsite five days per week at our Dallas headquarters; housing assistance is not provided</li><li>Compensation for this role is $22 per hour.</li><li>Must be legally authorized to work in the United States for the full duration of the internship without current or future employer sponsorship</li><li>Program dates: June 8 through August 7</li></ul>We offer Medical, Dental, Vision, Paid Time Off, 401k and much more.Go on.  Do it.  Apply Today!

Associate Service Desk Engineer Intern – Summer 2026

Associate Service Desk Engineer Intern

Pursuing a bachelor's degree in CS/IT/MIS; rising senior; interest in IT support; internship; strong communication; basic OS and networking knowledge.

High school diploma or GED; 6-12 months bank teller or customer service experience; strong customer service and sales/cross-selling skills.

Client Service Associate

High school diploma or GED; 18+; 6-12 months bank teller/customer service experience; ability to assist with transactions and cross-sell.

Join TBK Bank!At TBK Bank, a subsidiary of Triumph, we&#39;re a team of passionate, driven, collaborative, solutions-minded people who want to make a difference in the lives of our customers and communities. Our mission is to do well and to do good at the same time. We accomplish this by working together, because at the end of the day, TBK means striving for excellence, while delivering with humility. We thrive on providing exceptional customer service, and we look for friendly professionals dedicated to helping customers achieve their financial goals.<h2>Position Summary:</h2>As a Client Services Associate (part-time), you’ll have the opportunity to build professional relationships and provide an exceptional client experience. You will use your knowledge and skills to help clients meet their financial goals through daily transactions and quality referrals to other departments within the bank. Major responsibilities will include:<ul><li>Providing prompt and accurate teller transactions, in accordance with the Bank’s policies and procedures. </li><li>Balancing currency, coin, and teller drawer at the end of each shift. </li><li>Opening new accounts per Bank and regulatory requirements, as well as performing account/file maintenance and other personal banker duties. </li><li>Providing exceptional customer service and identifying appropriate cross sell opportunities with professionalism and enthusiasm.</li></ul><h2>Qualifications:</h2><ul><li>High school diploma or general education degree (GED) required.</li><li>Must be 18 years old</li><li>Six to twelve months of bank teller experience preferred</li><li>Customer service, sales, or cross selling experience desired</li></ul><h2>Position Description:</h2>Essential duties and responsibilities include the following.  Other duties may be assigned:<ul><li>Provides exceptional customer service by standing to welcome the customer, using the customer’s name, taking responsibility for the customer, thanking the customer by name and exceeding the customer’s expectations.</li><li>Responsible for balancing currency, coin, and checks in teller drawer at end of shift in comparison to computer totals. Maintains appropriate cash levels in teller drawer in accordance with the security policy. Complies with the Teller Over and Short Procedure.</li><li>Performs all customer teller transactions and inputs them into the computer system in accordance with established procedures. Includes cashing checks, receiving cash for deposit, verifying amounts, verifying customer balances and examining checks for appropriate signatures and endorsements.</li><li>Processes savings bonds, branch capture, cashier&#39;s checks, and other items based on branch.</li><li>Opens new accounts; prepares and compiles new customer information in accordance with the banks CIP and Know your Customer policies, as well as ensures completeness and accuracy of documentation including scanning into the system, and timely follow up on missing or incomplete documents.</li><li>Successfully complete Account/File Maintenance with proper documentation.</li><li>Help customers with items such as Stop Payments, Debit Card Orders/Reorders, Debit Card Disputes, IRAs, Heath Savings Accounts, Wire Transfers, Directo-a-Mexico, Online Banking and Mobile Banking.</li><li>Places holds on accounts for uncollected funds in accordance with regulations.</li><li>Allows customers access to safe deposit boxes following specified procedures.</li><li>Capable of assisting tellers with balancing daily transactions.</li><li>May assist in balancing vault.</li><li>Knowledgeable of bank products and services to best serve customer’s financial needs. Includes recognizing, responding and or referring sales opportunities (Accounts, Credit Cards, Loans, etc.), as well as making quality referrals to other areas of the bank and bank partners (Commercial and Consumer Lending, Treasury Management, etc.)</li><li>Takes initiative to answer customer phone calls/email, takes ownership of their issue, takes proper steps to resolve their issue and provides the customer with appropriate feedback in a timely manner.</li><li>Promptly responds to customer’s inquiries and requests regarding account and suggests resolutions on account disputes and other account activity.</li><li>Works professionally with, and generates goodwill between the retail banking department and other internal departments.</li><li>Protects and safeguards customer information and bank property.</li><li>Adheres to all bank and regulatory requirements and participates in required training.</li><li>Actively participates in local community and bank sponsored events</li></ul>#LI-JH1Compensation RangeHourly: $16.54 - $22.67We offer Medical, Dental, Vision, Paid Time Off, 401k and much more.<h2>Go on.  Do it.  Apply Today!  </h2>

Client Services Associate (part-time)

High school diploma or GED; must be 18; 6-12 months teller experience preferred; customer service or cross-selling experience desired.

Customer-focused professional skilled in processing financial transactions, building relationships, and cross-selling bank products.

Join Triumph!At Triumph, our vision is a world where freight transactions are accurate and seamless on the most modern and secure freight transaction network. That’s why we’re looking for passionate, innovative, solutions-oriented people to join our team. We thrive on providing exceptional customer service and we look for team members with an entrepreneurial spirit and a passion to build successful partnerships with our clients. Because at the end of the day our goal is to help our partners businesses run better.Day in the Life: As a Lead Cloud Security Engineer, you will be responsible for architecting, implementing, and maintaining cybersecurity toolsets to improve the overall security posture for cloud networks. We hope you will have a strong understanding of cybersecurity best practices and applying defense-in-depth techniques.  What You’ll Be Doing:<ul><li>Act as a key liaison between the development and security teams with the business groups and regulators.</li><li>Experience with broad security tools, such as NGFW, WAF, SIEM, EDR, and more.</li><li>Design, configure, deploy and manage security cloud technologies.</li><li>Perform cloud hardening to reduce vulnerabilities.</li><li>Perform initial and periodic security assessments of cloud assets and make recommendations.</li><li>Create and maintain documentation related to cloud security designs/configuration, standards, processes and recommendations.</li><li>Integrate cloud security tools to maximize security.</li><li>Have a good understanding of automation using AWS Cloud Formation, CloudTrail, GuardDuty, Config, Inspector, CloudWatch, IAM, or KMS AWS- Inspector, AWS Macie, and Container Security etc.</li><li>Possess knowledge of Infrastructure as code (E.g. Terraform, Cloud Formation Templates).</li><li>Experience with Identity and Access Management (IAM) policies, IAM roles, Secured Network Architectures, and CIS foundation best practice.</li><li>Manage Cloud Workload Protection Platform and Cloud Access Security Broker.</li><li>Apply Microsegmentation using IAM policies and roles, and VPCs.</li><li>Manage security technologies on Windows and Linux EC2 instances.</li><li>Prepare and provide audit requested reports of cloud networks and security systems to auditors.</li><li>Integrate security systems using APIs.</li><li>Perform other duties as assigned.</li></ul>What Makes You a Great Fit:<ul><li>Bachelor’s Degree in Computer Science is preferred.</li><li>Programming skills required – Python, Powershell, Bash, API, Regex, etc.</li><li>Minimum 5 years of work experience in cloud security.</li><li>7&#43; years of cumulative experience in one or more of the following areas: networking, systems administration, help desk, technical support, security, or programming.</li></ul><ul><li>Security certifications are strongly preferred: AWS and ISC2 CCSP.</li></ul>Some Add&#39;l Skills we Hope You Bring:<ul><li>Scripting abilities are required.</li></ul><ul><li>Self-directed and self-motivated.</li><li>Excellent verbal and written communication.</li><li>Continuously build on security knowledge and applies it to the job.</li><li>Strong interpersonal skills to be able to work with multiple departments.</li><li>Works well both in a team environment and independently.</li><li>Strong project management skills with ability to manage multiple projects simultaneously, set priorities, meet deadlines.</li><li>Ability to work with infrastructure team to apply security architecture best practices for new and current systems.</li><li>Strong attention to detail, analytical and problem solving skills.</li></ul>Work EnvironmentThe work environment characteristics described here may be encountered while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>Moderate noise (i.e., business office with computers, phone, and printers, light traffic).</li><li>Ability to work in a confined area.</li><li>Ability to sit at a computer terminal for an extended period of time. Occasional stooping or kneeling may be necessary.</li><li>While performing the duties of this job, the employee is regularly required to stand, sit, talk, hear, and use hands and fingers to operate a computer keyboard and telephone.</li><li>Light to moderate lifting is required.</li><li>Regular, predictable attendance is required.</li></ul>#LI-RL1We offer Medical, Dental, Vision, Paid Time Off, 401k and much more.Go on.  Do it.  Apply Today!

Lead Cloud Security Engineer

Lead cloud security engineer with 5+ years of cloud security experience; programming skills; IAM, CIS controls, and AWS security tooling proficiency.

Customer-focused professional with ability to process financial transactions, build relationships, and identify cross-sell opportunities.

Join Triumph!At Triumph, our vision is a world where freight transactions are accurate and seamless on the most modern and secure freight transaction network. That’s why we’re looking for passionate, innovative, solutions-oriented people to join our team. We thrive on providing exceptional customer service and we look for team members with an entrepreneurial spirit and a passion to build successful partnerships with our clients. Because at the end of the day our goal is to help our partners businesses run better.Position Summary:  The Client Experience Representative (CXR) is to deliver an excellent customer experience via phone, email and chat supporting transportation factoring &amp; payment platform clients The ideal candidate will have experience in client service and will actively demonstrate commitment to client education, retention and teamwork. <div><h2></h2><h2>Essential Duties &amp; Responsibilities</h2></div><ul><li>Provide primary phone, email, and chat support for company inbound queues.</li><li>Engage in meaningful conversations with clients to ensure every interaction is fast, friendly and frictionless.</li><li>Ask appropriate questions and listen actively to identify areas for follow-up to better assist the client with their needs and resolve issues.</li><li>Provide first-contact resolution when troubleshooting inquires.</li><li>Holistically reviews client accounts, pending invoices and payments, A/R aging and interaction history.</li><li>Assists clients in resolving holds, delays, rejections and disputes as well as other related transactions or statuses such as disputes, open credits, post verifications NOA’s and LOR’s.</li><li>Train and support clients on how to use company web portals, processes, and other related systems according to best practices.</li><li>Introduce carriers to the various options for payment methods, as well as other Triumph services and offerings.</li><li>Assist carriers through new client onboarding process.</li><li>Accountable for achieving quality of service scores, schedule adherence, and call and/or ticket management.</li><li>Effectively communicates with team members, debtors, clients and management.</li><li>Maintains confidentiality of client information.</li><li>Performs other duties as assigned.</li></ul><div><h2></h2><h2>Experience &amp; Education</h2></div>The successful candidate will possess high-volume customer service skills.  Additionally, the ideal candidate should possess the following:<ul><li>Higher education degree or equivalent customer service experience (1-2 years) in a high-volume, professional environment.</li><li>Knowledge of freight, transportation, and/or logistics industry is preferred.</li><li>Accounts payable experience a plus, but not required.</li><li>Bilingual (Spanish) a plus.</li></ul><div><h2></h2><h2>Skills &amp; Abilities Required</h2></div><ul><li>Highly professional phone etiquette.</li><li>Demonstrates commitment to problem solving and resolution.</li><li>Must be able to multi-task in a high volume in an operation center.</li><li>Ability to perform under deadline pressure.</li><li>Ability to analyze issues independently.</li><li>Excellent verbal and written communication skills.   </li><li>Ability to understand and follow written and verbal instructions and directions given by manager.</li></ul><div><h2></h2><h2>Work Environment</h2></div>The work environment characteristics described here maybe encountered while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>Moderate noise (i.e. business office with computers, phone, and printers, light traffic).</li><li>Ability to work in a confined area.</li><li>Ability to sit at a computer terminal for an extended period of time. Occasional stooping or kneeling may be necessary.</li><li>While performing the duties of this job, the employee is regularly required to stand, sit, talk, hear and use hands and fingers to operate a computer keyboard and telephone.</li><li>Specific vision abilities are required by this job due to computer work.</li><li>Light to moderate lifting is required.</li><li>Regular, predictable attendance is required.</li><li>Add any travel or other physical requirements, as needed</li></ul>Triumph Financial, Inc. and its subsidiaries, provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.We offer Medical, Dental, Vision, Paid Time Off, 401k and much more.Go on.  Do it.  Apply Today!

Call Center Agent- Freight and Payments

Call Center Agent

High-volume customer service experience; customer-focused with multi-channel support; knowledge of freight/transportation is preferred; bilingual Spanish a plus.

Customer Service Agent

High-volume customer service experience; multi-channel support (phone, email, chat); knowledge of freight/transportation is a plus; bilingual Spanish a plus.

Join TBK Bank!At TBK Bank, a subsidiary of Triumph, we&#39;re a team of passionate, driven, collaborative, solutions-minded people who want to make a difference in the lives of our customers and communities. Our mission is to do well and to do good at the same time. We accomplish this by working together, because at the end of the day, TBK means striving for excellence, while delivering with humility. We thrive on providing exceptional customer service, and we look for friendly professionals dedicated to helping customers achieve their financial goals.Position Summary: Primary function is to perform all aspects of business development for existing, new, and prospective Treasury Management product sales.  The role will be responsible for consistently attaining annual sales goals and sales activity targets by developing and executing a business plan and strategy based on corporate goals and initiatives.  Sales Officers will be required to develop and execute regular calling programs and analyze client needs.  They must provide appropriate consultative solutions and be pro-active in servicing and maintaining positive working relationships with Treasury Management staff, assigned Lending team(s), clients, and prospects.Essential Duties &amp; Responsibilities<ul><li>Grow Treasury Product Revenue through direct sales and Portfolio Management.</li><li>Utilize networking, community and public relations activities to identify prospective Treasury Management client opportunities.</li><li>Perform product research and identify appropriate solutions for customer requirements and satisfaction.</li><li>Coordinate with assigned Lending Officers to support and develop relationships with business clients and partners.</li><li>Manage client calls and contacts and meet all assigned goals</li><li>Understand client business goals, environments, strategies and industry trends to become a trusted advisor and to identify solutions for customer pain points.</li><li>Understand our competitors’ environment, capabilities and gaps to effectively position TBK Treasury Services for success.</li><li>Prepare analysis proformas and sales proposals for client presentations.</li><li>Participate on client calls and analyze client Treasury services requirements.</li><li>Perform risk monitoring for Treasury products and services and initiate credit and risk approvals.</li><li>Assist Treasury clients with product training and product demonstrations as needed.</li><li>Manage work of assigned Treasury Sales Officer(s) for efficient onboarding and exceptional client experience.</li><li>Gather data and prepare reports for Sr. Management, audit, and other department personnel.</li><li>Support Onboarding and Treasury Support teams as needed.</li><li>Track sales activities and timelines to ensure that the deliverables within onboarding project plans are met and are on-time.</li><li>Administer work according to internal and external policies and procedures of the bank.</li><li>Support organizational growth.</li><li>Other duties as assigned.</li></ul>Education &amp; Experience<ul><li>College degree – preferred</li><li>Prior Treasury Management Sales experience required.</li><li>Two to four years’ experience in Treasury Management Sales and/or Service environment.</li><li>Knowledge of Account Analysis and Treasury Management Pricing required</li><li>Understanding of Payment and Receivable processes</li></ul>Skills &amp; Abilities Required<ul><li>Excellent communication skills required, both written and verbal</li><li>Excellent Customer Service skills</li><li>Able to modify sales approach to suit client personalities</li><li>Adaptable, open to, and respectful of differing points of view</li><li>Ability to cope with organization change in a positive manner</li><li>Seize opportunities without direction</li><li>Anticipates change in business environment</li><li>Able to manage multiple demands and shifting priorities</li><li>Strong attention to detail and good planning and organization skills</li><li>Proficient computer skills; Microsoft Word, Excel and Outlook. Technical expertise is preferred.</li></ul>Work EnvironmentThe work environment characteristics described here may be encountered while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>Moderate noise (i.e. business office with computers, phone, and printers, light traffic).</li><li>Ability to work in a confined area.</li><li>Ability to sit at a computer terminal for an extended period of time. Occasional stooping or kneeling may be necessary.</li><li>While performing the duties of this job, the employee is regularly required to stand, sit, talk, hear and use hands and fingers to operate a computer keyboard and telephone.</li><li>Specific vision abilities are required by this job due to computer work.</li><li>Light to moderate lifting is required.</li><li>Regular, predictable attendance is required.</li></ul>Compensation RangeAnnual Salary: $90,420.00 - $137,438.00We offer Medical, Dental, Vision, Paid Time Off, 401k and much more.<h2>Go on.  Do it.  Apply Today!  </h2>

VP, Treasury Management Sales

Treasury Management Sales

College degree preferred; 2-4 years Treasury Management Sales/Service; knowledge of account analysis and pricing; understanding of payments and receivable processes; strong communication and customer service skills.

Call Center Representative

High-volume customer service experience; 1-2 years; bilingual Spanish a plus; knowledge of freight/transportation is preferred.

Join TBK Bank!At TBK Bank, a subsidiary of Triumph, we&#39;re a team of passionate, driven, collaborative, solutions-minded people who want to make a difference in the lives of our customers and communities. Our mission is to do well and to do good at the same time. We accomplish this by working together, because at the end of the day, TBK means striving for excellence, while delivering with humility. We thrive on providing exceptional customer service, and we look for friendly professionals dedicated to helping customers achieve their financial goals.Position Summary: The Digital Account Specialist I serves as a key member of the online account opening team, primarily focused on banking customers. This role provides comprehensive service to our online banking customer who choose to open their accounts online through the TBK Bank website and the bank’s online division, CDBank.com and support all Internal Bank Accounts openings including Reciprocal deposits. The Digital Account Specialist I delivers exceptional service to our customers over the phone, through email, and fax.  This role requires accuracy, follow-through, and service focus to assist customers effectively, efficiently, and timely.  In many cases the Digital Branch is the first experience with TBK Bank and CD Bank; therefore, delivering quality service with a consistent and enthusiastic approach is vital.<div>ESSENTIAL DUTIES &amp; RESPONSIBILITES</div><ul><li>Process applications submitted online and open accounts in accordance with the bank’s policy and procedure and ensuring accuracy and completeness of all required documentation.</li><li>Handle incoming calls and emails from internal and external customers regarding online account opening</li><li>Delivers excellent service to customers who are conducting business online and over the phone.</li><li>Ensure that customer’s financial needs are met and/or exceeded</li><li>Assist customers with account and file maintenance request, ensuring accuracy and completeness of all required documentation.</li><li>Assist customers with questions and problem resolution regarding Retail Online Banking</li><li>Daily monitor online account opening activity to ensure that new accounts are opened timely and required customer follow ups are completed to ensure account funding and all required CIP and supporting documentation is obtained timely</li><li>Notify Digital Branch Manager of escalated customer issues.</li><li>Perform customer and bank transactions efficiently &amp; accurately</li><li>Protect the privacy and confidentiality of customers and the bank </li><li>Carefully follow bank CIP and Know Your Customer procedures in order to identify each customer</li><li>Distribute required account disclosures</li><li>Accurately answer customers’ questions regarding FDIC insurance</li><li>Identify and report possible fraud activities and BSA concerns</li><li>Complete ongoing training required by bank policies and regulations </li><li>Comply with bank regulations, laws and policies</li><li>Execute any other tasks and duties that may be assigned</li></ul>EXPERIENCE &amp; EDUCATION<ul><li>High school diploma required</li><li>Knowledge of consumer compliance regulations, with an emphasis on CIP and account disclosures.</li><li>2 &#43; years of customer service experience in a banking environment</li><li>3 &#43; years account opening experience such as customer identification requirements, online banking, Customer Identification Program requirements, consumer protection laws, bank security policies and procedures, etc.  preferred</li></ul>  <div>SKILLS &amp; ABILITIES REQUIRED</div><ul><li>Professional, energetic, outgoing, self-motivated, strong work ethic, eager to learn new tasks, detail-oriented, and able to provide the highest level of customer service.</li><li>Strong skills in Microsoft Word, Excel, and Outlook. </li><li>Excellent communications skills required, both written and verbal.</li></ul>WORK ENVIRONMENTThe work environment characteristics described here may be encountered while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>Moderate noise (i.e. business office with computers, phone, and printers, light traffic).</li><li>Ability to work in a confined area.</li><li>Ability to sit at a computer terminal for an extended period of time. Occasional stooping or kneeling may be necessary.</li><li>While performing the duties of this job, the employee is regularly required to stand, sit, talk, hear and use hands and fingers to operate a computer keyboard and telephone.</li><li>Specific vision abilities are required by this job due to computer work.</li><li>Light to moderate lifting is required.</li><li>Regular, predictable attendance is required.</li></ul>Compensation RangeHourly: $16.54 - $22.67We offer Medical, Dental, Vision, Paid Time Off, 401k and much more.<h2>Go on.  Do it.  Apply Today!  </h2>

Digital Account Specialist I

High school diploma required; 2+ years banking customer service; 3+ years account opening experience preferred; knowledge of CIP and disclosures.

Client Experience Representative

1-2 years in high-volume customer service; bilingual in Spanish a plus; experience with freight/transportation or accounts payable is a plus.

Client Experience Representative-1

High-volume customer service experience; knowledge of freight/transportation industry preferred; bilingual Spanish a plus; degree or equivalent experience.

Join Triumph!At Triumph, our vision is a world where freight transactions are accurate and seamless on the most modern and secure freight transaction network. That’s why we’re looking for passionate, innovative, solutions-oriented people to join our team. We thrive on providing exceptional customer service and we look for team members with an entrepreneurial spirit and a passion to build successful partnerships with our clients. Because at the end of the day our goal is to help our partners businesses run better.Position Summary:   The Senior Customer Success Manager is responsible for managing strategic client relationships including carrier experience to ensure that payments are submitted correctly at all service levels consistent with the business objectives of the company. The Senior Customer Success Manager manages a portfolio of client relationships averaging a total of $100M to $1BN in annual carrier payments. This position is responsible for training coordinating and mentoring a small team to maximize client satisfaction and prevent exposure to fraud.  <div><h2>Essential Duties &amp; Responsibilities</h2></div><ul><li>Analyzes portfolio performance and ensure growth projections are met.  </li><li>Updates payor information, and performs other tasks in support of the operations team.  </li><li>Serves as the Client’s ultimate escalation point, accountable for the health of the relationship.</li><li>Assists the AVP, Payor Operations with service level agreements (SLAs) and in the creation of the department’s standard operating procedures (SOPs).</li><li>Provides outstanding client service by serving well, both internally and externally, while maintaining operational controls to prevent loss exposure.  </li><li>Maintenance and growth of ongoing client relationships and control procedures to mitigate loss exposure and keeping informed on business changes with the ability to negotiate and problem solve. </li><li>Relentlessly drives to understand customers, their stakeholders, and their problems deeply.</li><li>Manages HelpDesk ticket applications and ensures that response times and resolutions are within the SLA standards.</li><li>Effectively communicates with carriers, clients and senior management in a timely manner. </li><li>Provides ongoing training to both clients and team members on Triumph’s processes and systems (i.e. TriumphPay, Freshdesk, Intercom, Salesforce, PowerBI, etc.).</li><li>Provides insightful and consultative business analysis to client’s C-Suite and TriumphPay senior management.</li><li>Through a strong understanding of each client’s cashflow, provides financial reviews of the client&#39;s successes and opportunities for cross-selling of assistance, such as marketing avenues and injecting internal partners.  </li><li>Works with internal stakeholders such as Sales, Integrations, and Legal in relationship handoffs, marketing regarding feedback reporting and statistics and credit for ticklers on updates for obtaining financial documentation.  </li><li>Assists the AVP, Payor Operations in facilitating new hire and ongoing team member training, coaching, and mentoring.</li><li>Participates in creating a team environment and business culture that optimizes both customer service and risk management disciplines while pursuing joy at work.</li><li>Maintains confidentiality of client information.  </li><li>Performs other duties as assigned.</li></ul><div>Experience &amp; Education</div><ul><li>Bachelor’s Degree is strongly preferred. Will consider 4 years of experience in a client service position of increased responsibility in lieu of degree.</li><li>Previous experience in a lead, mentor, or senior role is required.</li><li>2 to 5 years of client service experience in a fast-paced work environment (1-2 years in logistics or financial services is highly preferred)</li><li>Knowledge of freight, transportation, and/or logistics industry is preferred.</li><li>1-2 years in financial services or investment banking is a plus</li></ul><div>Skills &amp; Abilities Required</div><ul><li>Proficient in Microsoft Office suites.</li><li>Ability to multi-task and stay focused at high levels of productivity.</li><li>Ability to provide excellent customer service, while meeting strict deadlines.</li><li>Outstanding communication skills, both written and verbal.</li><li>Excellent phone etiquette.</li><li>Ability to understand and follow written and verbal instructions.</li></ul><div>Work Environment</div>The work environment characteristics described here maybe encountered while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>Moderate noise (i.e. business office with computers, phone, and printers, light traffic).</li><li>Ability to work in a confined area.</li><li>Ability to sit at a computer terminal for an extended period of time. Occasional stooping or kneeling may be necessary.</li><li>While performing the duties of this job, the employee is regularly required to stand, sit, talk, hear and use hands and fingers to operate a computer keyboard and telephone.</li><li>Specific vision abilities are required by this job due to computer work.</li><li>Light to moderate lifting is required.</li><li>Regular, predictable attendance is required.</li></ul>We offer Medical, Dental, Vision, Paid Time Off, 401k and much more.Go on.  Do it.  Apply Today!

Senior Customer Success Manager

Bachelor’s degree preferred; 2-5 years client service; leadership/mentoring experience; knowledge of freight/logistics or financial services; strong communication and MS Office.

Join Triumph!At Triumph, our vision is a world where freight transactions are accurate and seamless on the most modern and secure freight transaction network. That’s why we’re looking for passionate, innovative, solutions-oriented people to join our team. We thrive on providing exceptional customer service and we look for team members with an entrepreneurial spirit and a passion to build successful partnerships with our clients. Because at the end of the day our goal is to help our partners businesses run better.Position Summary: The Sales Development Representative is a key member of the Triumph sales team responsible for acquiring new LoadPay customers and expanding relationships with existing carriers. This role focuses on outbound prospecting, inbound lead qualification, and identifying opportunities for additional Triumph carrier solutions such as factoring, fuel, banking, lending, insurance, and other financial services.SDR&#39;s work in a fast-paced, entrepreneurial sales environment and play an important role in helping carriers improve cash flow, payments, and financial management through the LoadPay platform. The position requires strong communication skills, consultative selling abilities, and the ability to identify customer needs and match them with the appropriate Triumph solutions.Essential Duties &amp; Responsibilities<ul><li>Achieve monthly, quarterly, and annual activation goals by engaging qualified carriers through outbound calls and inbound leads.</li><li>Introduce carriers to LoadPay and clearly communicate the value of the platform, including faster payments, financial visibility, and operational efficiency.</li><li>Conduct discovery conversations to understand carrier payment processes, cash flow challenges, and operational needs.</li><li>Identify opportunities to introduce additional Triumph services including factoring, fuel programs, lending, insurance, and other carrier financial products.</li><li>Generate qualified leads for internal sales teams and support cross-selling efforts across Triumph’s carrier solutions.</li><li>Maintain accurate records of customer interactions, sales activities, and pipeline progress within Salesforce.</li><li>Address customer questions, concerns, and objections with professionalism while guiding conversations toward the next step in the sales process.</li><li>Provide feedback to product and leadership teams on customer needs, market trends, and opportunities to improve Triumph solutions.</li><li>Collaborate with internal teams to ensure smooth onboarding and resolution of customer issues.</li><li>Perform additional duties as assigned by management to support LoadPay growth initiatives.</li></ul>Experience &amp; Education<ul><li>Bachelor’s degree preferred; equivalent sales or business experience may be considered in lieu of a degree.</li><li>1&#43; year of inside sales, business development, or customer-facing experience preferred.</li><li>Proven ability to meet activity and performance goals in a sales environment.</li><li>Experience in logistics, transportation, trucking, or freight brokerage is a plus.</li></ul>Skills &amp; Abilities<ul><li>Strong telephone-based sales and communication skills with the ability to engage customers quickly.</li><li>Ability to conduct high call volumes (75&#43; outbound calls per day).</li><li>Strong organizational skills and attention to detail.</li><li>Ability to explain financial products clearly and build trust with customers.</li><li>Self-motivated with an entrepreneurial mindset and strong work ethic.</li><li>Ability to work independently while collaborating effectively with cross-functional teams.</li><li>Proficiency with Microsoft Office (Excel, Outlook, PowerPoint) and Salesforce or similar CRM systems.</li></ul><div></div>Work EnvironmentThis position is performed in a professional office environment and requires regular use of computers, telephones, and standard office equipment.<ul><li>Sit and work at a computer for extended periods</li><li>Communicate frequently by phone and video</li><li>Work in a moderate-noise office environment</li><li>Maintain regular and predictable attendance</li></ul>Reasonable accommodation may be made to enable individuals with disabilities to perform essential job functions.#LI-MFWe offer Medical, Dental, Vision, Paid Time Off, 401k and much more.Go on.  Do it.  Apply Today!

Sales Development Representative

Bachelor’s degree preferred; 1+ year inside sales or business development; strong communication; experience in logistics or freight a plus; proficient with CRM.

High school diploma or GED; 6-12 months bank teller or customer service experience; strong customer service and sales skills.

Join Triumph!At Triumph, our vision is a world where freight transactions are accurate and seamless on the most modern and secure freight transaction network. That’s why we’re looking for passionate, innovative, solutions-oriented people to join our team. We thrive on providing exceptional customer service and we look for team members with an entrepreneurial spirit and a passion to build successful partnerships with our clients. Because at the end of the day our goal is to help our partners businesses run better.We are seeking a highly skilled Senior Network Engineer with deep expertise in Azure and AWS cloud networking, SD‑WAN engineering, automation, and large‑scale enterprise WAN architectures. This is a hands‑on engineering role focused on designing, optimizing, and securing complex hybrid cloud and on‑prem connectivity. In this role, we’ll hope you bring strong technical depth, operational excellence, and the ability to thrive in highly distributed network environments.What You’ll Be Doing:Cloud Networking (Azure &amp; AWS)<ul><li>Engineer and support core cloud networking capabilities including routing, segmentation, traffic flow design, and secure connectivity.</li><li>Architect, implement, and maintain hybrid connectivity solutions such as:<ul><li>Azure Virtual WAN (vWAN), Azure ExpressRoute, Azure Global Reach</li><li>AWS Direct Connect, AWS Site‑to‑Site VPN, AWS Transit Gateway</li><li>Routing design, route propagation, route table segmentation</li></ul></li><li>Implement and troubleshoot cloud peering technologies (Azure Peering, AWS VPC Peering).</li><li>Engineer resilient multi‑region and cross‑cloud architectures with predictable routing and high availability.</li><li>Configure and optimize cloud traffic distribution services including:<ul><li>Azure Traffic Manager</li><li>Azure Load Balancer (Standard/Global)</li></ul></li><li>Design and enforce cloud‑native traffic and security controls:<ul><li>Azure UDRs, Azure NSGs, AWS Security Groups</li></ul></li><li>Apply best practices for segmentation, encrypted transport, private access patterns, and traffic inspection.</li></ul>SD‑WAN &amp; Enterprise WAN Engineering<ul><li>Deploy, optimize, and support enterprise SD‑WAN platforms with a focus on performance, reliability, and dynamic path selection.</li><li>Tune QoS, traffic shaping, and application‑aware routing across branch sites and cloud edges.</li><li>Engineer routing across MPLS, DIA, and private circuits using BGP/OSPF.</li><li>Perform advanced troubleshooting and packet‑level analysis across WAN, SD‑WAN, and cloud environments.</li><li>Collaborate with telecom carriers/ISPs to manage SLAs and resolve complex network issues.</li></ul>Automation, Infrastructure as Code &amp; Scripting<ul><li>Integrate network automation into CI/CD pipelines to support standardized deployments, compliance validation, and drift detection.</li><li>Build and manage network infrastructure using Terraform for cloud and SD‑WAN platforms.</li><li>Develop automation tooling and workflows using:<ul><li>Ansible (network automation, configuration management)</li><li>JSON (Azure resource templates, AWS API/CLI outputs)</li></ul></li><li>Support automated operational processes including provisioning, monitoring, testing, and configuration audits.</li></ul>Cross‑Team Collaboration &amp; Technical Execution<ul><li>Partner closely with cloud engineering, security, architecture, and application teams to deliver secure and scalable network solutions.</li><li>Provide technical input during architecture planning and modernization initiatives.</li><li>Produce clear documentation, diagrams, standards, and runbooks.</li><li>Offer informal mentorship and knowledge‑sharing within the engineering team.</li></ul>Troubleshooting &amp; Incident Management<ul><li>Serve as a key technical resource for break/fix operations across cloud, WAN, and SD‑WAN environments.</li><li>Participate in incident management workflows including triage, root‑cause analysis, impact assessment, and recovery planning.</li><li>Troubleshoot complex issues involving routing, cloud connectivity, security controls, automation pipelines, and WAN/SD‑WAN paths.</li><li>Respond to major outages, providing real‑time troubleshooting and hands‑on remediation.</li><li>Participate in an on‑call rotation supporting 24/7 critical incidents.</li><li>Document incident findings and long‑term remediation strategies.</li><li>Collaborate with cross‑functional teams during high‑severity events to restore services and ensure stability.</li></ul>Vendor Technologies<ul><li>Strong hands‑on experience with Cisco IOS(-XE) / NX‑OS routers, switches, and security appliances in WAN and datacenter environments.</li><li>Solid working knowledge of Fortinet technologies: FortiGate, FortiSwitch, FortiAP, FortiExtender (FEX), including HA, security policies, and VPN solutions.</li><li>Understanding of IPAM, DHCP, and DNS (planning, allocations, scope management, DNS zone/record administration).</li><li>Ability to interpret and correlate data across vendor platforms for troubleshooting, incident response, performance analysis, and proactive health assessments.</li><li>Knowledge of lifecycle management, firmware upgrades, configuration standards, and change‑control processes.</li></ul>What Makes You a Great Fit:<ul><li>10&#43; years of hands‑on enterprise network engineering experience.</li><li>4&#43; years of cloud networking experience.</li><li>Cisco CCNP required.</li></ul>Preferred Certifications<ul><li>Azure Network Engineer Associate or Azure Solutions Architect</li><li>AWS Advanced Networking Specialty</li><li>Cisco CCIE</li></ul>Nice to Have<ul><li>Experience with Grafana for observability, dashboarding, telemetry visualization, and performance analysis.</li><li>Proficiency with LiveAction or similar NPM/NPMD tools for flow analysis, packet visibility, SD‑WAN troubleshooting, QoS, and WAN diagnostics.</li></ul>Work EnvironmentThe work environment characteristics described here may be encountered while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>Moderate noise (i.e., business office with computers, phone, and printers, light traffic).</li><li>Ability to work in a confined area.</li><li>Ability to sit at a computer terminal for an extended period of time. Occasional stooping or kneeling may be necessary.</li><li>While performing the duties of this job, the employee is regularly required to stand, sit, talk, hear, and use hands and fingers to operate a computer keyboard and telephone.</li><li>Light to moderate lifting is required.</li><li>Regular, predictable attendance is required.</li></ul>#LI-RL1We offer Medical, Dental, Vision, Paid Time Off, 401k and much more.Go on.  Do it.  Apply Today!

Senior Network Engineer

10+ years in enterprise network engineering; 4+ years cloud networking; Cisco CCNP required.

Join Triumph!At Triumph, our vision is a world where freight transactions are accurate and seamless on the most modern and secure freight transaction network. That’s why we’re looking for passionate, innovative, solutions-oriented people to join our team. We thrive on providing exceptional customer service and we look for team members with an entrepreneurial spirit and a passion to build successful partnerships with our clients. Because at the end of the day our goal is to help our partners businesses run better.Position Summary:  The Legal Operations Manager supports a full range of responsibilities for the legal and contracting team in the Company’s Payments and Intelligence verticals. These projects include primary management and oversight of the contracting dashboard and staffing queue for contracts flow in the department, interfacing with representatives in the department’s sales and credit groups to manage customer acquisition through the contracting process, and coordinating with the  operations group in response to service of process and other legal requests. This role will work closely with General Counsel and other attorneys of the Company, as well as business stakeholders at all levels of the company.<div><h2></h2><h2>Essential Duties &amp; Responsibilities</h2></div>Contracting Queue Management<ul><li>Oversee the Company’s contracting dashboard and management queue in Salesforce and Docusign CLM.</li><li>Manage and oversee contracting queue and staffing, including contract generation and redlining, to adhere to departmental SLAs for contract managers and attorneys.</li><li>Coordinate with internal stakeholders (sales, operations, IT, credit, etc.) as related to contracting status and progress.</li><li>Develop and implement best practices and standard operating procedures to enhance the effectiveness of legal operations.</li></ul>Legal Operations Responsibilities<ul><li>Work with the Company’s attorneys and operational stakeholders in response to service of process items (subpoenas, etc.) related to the Company’s Payments and Intelligence divisions.</li><li>Coordinate discovery related to litigation impacting the Company’s Payments and Intelligence divisions.</li><li>Assist with other legal operational tasks as requested by the Company’s General Counsel or other Company attorneys.</li></ul>Legal Process Improvement<ul><li>Evaluate and streamline legal processes, procedures, and workflows to remove barriers to execution, improve efficiency and productivity.</li><li>Identify opportunities for automation and implement technology solutions to streamline legal operations.</li><li>Develop and implement best practices and standard operating procedures to enhance the effectiveness of legal operations.</li><li>Continuously monitor and assess process performance, identify bottlenecks, and propose enhancements.</li></ul>Legal Project Management:<ul><li>Oversee legal projects and initiatives, ensuring timely execution and successful completion.</li><li>Define project goals, scope, timelines, and resource allocation in collaboration with legal teams.</li><li>Monitor project progress, identify risks and obstacles, and implement appropriate mitigation strategies.</li><li>Facilitate effective communication and collaboration among project stakeholders, including legal professionals, executives, and external partners.</li><li>Oversee projects, initiatives and other tasks that support the Legal team (e.g., SharePoint updates, time tracking, etc.).</li></ul>Data Analytics and Reporting:<ul><li>Develop and maintain metrics, dashboards, and reports to track and analyze legal department performance.</li><li>Utilize data analytics to identify trends, patterns, and opportunities for improvement.</li><li>Provide actionable insights and recommendations to drive informed decision-making.</li><li>Other duties as assigned.</li></ul><div><h2></h2><h2>Experience &amp; Education</h2></div><ul><li>Bachelor’s Degree in business or related field required</li><li>3-5 years of experience with legal contract operations and management in a corporate environment</li><li>Demonstrated ability to independently move projects forward by gaining the support needed from others while working in a cross-functional role</li><li>Proven track record of collaborating with groups (e.g., finance, operations, sales, IT) to set objectives and produce meaningful results.</li><li>Strong understanding of legal operations, processes, and workflows.</li><li>Experience with contracting processes and workflows preferred.</li></ul><div><h2></h2><h2>Skills &amp; Abilities Required</h2></div><ul><li>Excellent analytical, problem-solving, and communication skills</li><li>Proficient in business applications such as Microsoft Word and Excel, document management systems, and legal enterprise software.</li><li>Strong change management skills; preferably experience in a global organization. Able to foster buy in from different stakeholders, regardless of their position in the company and inspire others to embrace new ways of working.</li></ul><div><h2></h2><h2>Work Environment</h2></div>The work environment characteristics described here maybe encountered while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>Moderate noise (i.e. business office with computers, phone, and printers, light traffic).</li><li>Ability to work in a confined area.</li><li>Ability to sit at a computer terminal for an extended period of time. Occasional stooping or kneeling may be necessary.</li><li>While performing the duties of this job, the employee is regularly required to stand, sit, talk, hear and use hands and fingers to operate a computer keyboard and telephone.</li><li>Specific vision abilities are required by this job due to computer work.</li><li>Light to moderate lifting is required.</li><li>Regular, predictable attendance is required.</li></ul>We offer Medical, Dental, Vision, Paid Time Off, 401k and much more.Go on.  Do it.  Apply Today!

Legal Operations Manager

3-5 years in legal contract operations within a corporate setting; bachelor's degree; strong analytical, problem-solving and communication skills; experience with contracting processes and cross-functional collaboration.