Alterna Savings and Credit Union

Personal Banking Officer

Financial sales role requiring post-secondary education, 3+ years in a financial institution, CSC/IFIC, and credit solutions experience.

Team Lead, Member Service Inbound

3+ years in contact center operations or team leadership; post-secondary diploma or degree; bilingual (English/French) is an asset; proficient in Microsoft Office; willing to work flexible hours including weekends/holidays.

Personal Banking Associate (Hybrid) (Term 1 Year)

Personal Banking Associate

Post-secondary education with at least 2 years of sales/financial services experience; strong sales, problem solving, and interpersonal skills.

Mortgage Retention Specialist

5 years credit lending/mortgage experience; post-secondary education; bilingual English/French preferred; knowledge of CMHC/Genworth and mortgage products; sales experience.

Member Service Representative (part-time)

Member Service Representative

Part-time MSR role requiring customer service experience, cash handling, and flexible hours; post-secondary education preferred; Teller experience asset.

Mortgage Banker - GTA

Mortgage Banker

Post-secondary education with 5+ years in a similar financial role; minimum 7 years credit experience; valid driver license; strong knowledge of secured lending and mortgage products.

Lending Program Manager (Project Management Focus)

Lending Program Manager

3–5 years in programs/projects in financial services; 3–5 years in retail credit; post-secondary business/finance education; knowledge of lending regulations; PM methodologies.

Post-secondary education with at least 2 years in a sales environment; financial services experience is an asset; proven sales ability and knowledge of banking products.

Member Service Representative (6 Month Term)

Customer service experience with cash handling; ability to perform financial transactions; adaptable to flexible hours.

Personal Banking Advisor

Post-secondary education with 5 years related financial-institution experience; minimum 3 years credit experience; CSC or IFIC; CFP or PFP in progress; 2+ years financial advisory; proven sales.

Banking Applications Developer

Bachelor's degree or college diploma in CS/IS/Software Engineering; 3+ years in regulated/financial services; 3+ years data engineering/BI experience; strong SQL, Python, Java; experience with Microsoft Fabric, Azure, Power BI; Windows/Linux familiarity.

Mortgage Banker - 1-year full-time contract (to support a Maternity Leave)

5+ years credit experience; 7 years in a similar role; post-secondary education; valid driver license; knowledge of complex credit products; sales and relationship building.

Post-secondary education with 3 years related financial-institution experience; proven sales track record; CSC or IFIC certification; experience in providing credit solutions.

Member Service Representative (1 year term)

Post-secondary education preferred; previous sales experience and teller experience are assets; flexible hours required.

Post-secondary education plus 5 years related financial experience; 3+ years credit/ underwriting; CSC or IFIC; CFP or PFP; 2+ years in financial advisory; proven sales.

3 years financial institution sales experience; post-secondary education; proven sales track record; bilingual English/French preferred; strong communication, analytical, negotiation skills; proficient in Excel

Post secondary education with at least 2 years in sales; financial services experience a plus; proven sales ability; credit solutions knowledge beneficial.

Director, Member Experience (Retail Banking)

Director, Member Experience

10+ years in financial services leadership with branch network experience; 7+ years in leadership; 7 years of credit granting; Canadian Securities Course or Investment Funds in Canada Course; Personal Financial Planning/CFP asset; valid driver’s license; ability to travel to branches.

Member Service Representative (1yr Term)

Post-secondary education preferred or equivalent experience. Previous sales and teller experience preferred. Flexible hours to match branch operations.

Sector Development Manager, Community Impact

Sector Development Manager

Five to seven years lending experience in financial institutions or social finance; experience in affordable housing; university degree preferred; strong relationship-building and public speaking.

3 years' related financial experience; proven sales record; CSC or IFIC; pursuing Financial Planning; experience providing credit solutions.

Provide professional member service; process transactions; promote products; maintain knowledge of Alterna products; flexible hours; teller experience preferred.

Title	Location	Date
Personal Banking Officer Full Time · $52K-$55K · 3+ YOE Toronto, Ontario, Canada · Onsite	Toronto, Ontario, Canada Onsite	May 1, 2026
Team Lead, Member Service Inbound Full Time · $57K-$70K · 3+ YOE Toronto or Ottawa · Onsite	Toronto or Ottawa Onsite	Apr 27, 2026
Personal Banking Associate (Hybrid) (Term 1 Year) Full Time · $46K-$50K · 2+ YOE Shelburne, Ontario, Canada · Hybrid	Shelburne, Ontario, Canada Hybrid	Apr 22, 2026
Mortgage Retention Specialist Full Time · $57K-$61K · 5+ YOE Ottawa or Toronto · Onsite	Ottawa or Toronto Onsite	Apr 22, 2026
Member Service Representative (part-time) Part Time · 0+ YOE Shelburne, Ontario, Canada · Onsite	Shelburne, Ontario, Canada Onsite	Apr 22, 2026
Mortgage Banker - GTA Full Time · $57K-$65K · 5+ YOE Toronto, Ontario, Canada · Onsite	Toronto, Ontario, Canada Onsite	Apr 21, 2026
Lending Program Manager (Project Management Focus) Full Time · $77K-$87K · 3+ YOE Toronto or Ottawa · Onsite	Toronto or Ottawa Onsite	Apr 16, 2026
Personal Banking Associate Full Time · $43K-$53K · 2+ YOE Toronto, Ontario, Canada · Onsite	Toronto, Ontario, Canada Onsite	Apr 15, 2026
Member Service Representative (6 Month Term) Full Time, Contract · $38K-$40K/yr Pembroke, Ontario, Canada · Onsite	Pembroke, Ontario, Canada Onsite	Apr 13, 2026
Personal Banking Advisor Full Time · $57K-$65K · 5+ YOE Ottawa, Ontario, Canada · Onsite	Ottawa, Ontario, Canada Onsite	Apr 8, 2026
Banking Applications Developer Full Time · $75K-$80K · 3+ YOE Ottawa or Toronto · Onsite	Ottawa or Toronto Onsite	Apr 7, 2026
Mortgage Banker - 1-year full-time contract (to support a Maternity Leave) Full Time · $57K-$65K · 5+ YOE Mississauga, Ontario, Canada · Onsite	Mississauga, Ontario, Canada Onsite	Apr 6, 2026
Personal Banking Officer Full Time · $48K-$55K · 3+ YOE Toronto, Ontario, Canada · Onsite	Toronto, Ontario, Canada Onsite	Apr 6, 2026
Member Service Representative (1 year term) Full Time, Contract · $38K-$40K/yr Pembroke, Ontario, Canada · Onsite	Pembroke, Ontario, Canada Onsite	Mar 30, 2026
Personal Banking Advisor Full Time · $57K-$67K · 5+ YOE Scarborough, Ontario, Canada · Onsite	Scarborough, Ontario, Canada Onsite	Mar 27, 2026
Personal Banking Officer Full Time · $50K-$54K · 3+ YOE Ottawa, Ontario, Canada · Onsite	Ottawa, Ontario, Canada Onsite	Mar 17, 2026
Personal Banking Associate Full Time · $43K-$53K · 2+ YOE Scarborough, Ontario, Canada · Onsite	Scarborough, Ontario, Canada Onsite	Mar 13, 2026
Director, Member Experience (Retail Banking) Full Time · $115K-$130K · 10+ YOE Toronto, Ontario, Canada · Onsite	Toronto, Ontario, Canada Onsite	Mar 13, 2026
Member Service Representative (1yr Term) Full Time · $40K-$46K/yr Innisfil, Ontario, Canada · Onsite	Innisfil, Ontario, Canada Onsite	Mar 9, 2026
Sector Development Manager, Community Impact Full Time · $81K-$90K · 5+ YOE Toronto, Ontario, Canada · Onsite	Toronto, Ontario, Canada Onsite	Feb 27, 2026
Personal Banking Officer Full Time · $54K-$60K/yr · 3+ YOE Fort Frances, Ontario, Canada · Onsite	Fort Frances, Ontario, Canada Onsite	Feb 20, 2026
Member Service Representative Full Time, Contract Fort Frances, Ontario, Canada · Onsite	Fort Frances, Ontario, Canada Onsite	Feb 2, 2026

Name	Alterna Savings and Credit Union
Headquarters	CA
Industries	Financial ServicesBanking
Activities	Retail bankingCommercial bankingWealth managementInvestment managementOnline brokerage
Type	Cooperative / Mutual
Employees	700
Subsidiaries	Alterna Bank
Tagline	Member-owned cooperative providing banking and investment services.
Founded	1,908
Website	alterna.ca

Alterna Savings and Credit Union

About Alterna Savings and Credit Union