Civic Federal Credit Union

Member Experience Quality Analyst

1-3 years in a contact center or member service role; experience with quality monitoring tools; strong communication; data analysis; able to work independently; travel occasionally.

Member Service Advisor, Lumberton (Branch Advisor)

Member Service Advisor

1–3 years customer service or a Bachelor's degree; high school diploma; notary in NC or willing to obtain; PC proficiency; ability to lift 25 lbs; travel occasionally.

Collections Specialist

1-3 years in consumer loan collections; accounting basics; tax returns and credit reports knowledge; regulatory understanding; strong interpersonal skills; travel ability.

VP, Cards and Payments

Vice President, Cards and Payments

10-12 years in financial services/payments/card products; 4-6 years in management; strong knowledge of card regulations; leadership and analytical skills; occasional travel.

Lead Collections Specialist

4-6 years consumer loan collections; 1-3 years supervisory; knowledge of accounting, credit, and bankruptcy laws; strong interpersonal skills.

Vice President, Audit Services

Lead internal audit program; 10–12 years audit/risk experience; 4–6 years in management; banking operations knowledge; strong communication; travel may be required.

Member Service Advisor, Wilmington (Branch Advisor)

1-3 years customer service or a Bachelor’s degree; high school diploma or equivalent; strong communication; notary in NC or able to obtain; PC proficiency; ability to lift 25 lbs; travel occasionally.

ServiceNow Developer

4-6 years IT experience; 1-3 years ServiceNow administration/development; ServiceNow Certified System Administrator and Certified Application Developer; ITIL Foundation; REST/SOAP, JavaScript, and web tech skills.

Vendor Risk Analyst

4–6 years in Compliance or Risk Management in financial services; vendor risk management knowledge; independent and collaborative; well organized; ability to lift 25 lbs; travel occasionally.

HELOC Loan Processor

1-3 years HELOC or mortgage processing; LOS and digital document proficiency; title, insurance validation, and lien perfection knowledge; TRID/RESPA/ECOA compliance; strong communication and attention to detail.

Senior Cyber Security Analyst

Cyber Security Analyst

7-9 years IT experience; 3-5 years advanced cyber security; firewalls/IPS/IDS/NAC/EDR; SIEM and incident response; travel; lifting 25 lbs.

Senior Quality Assurance Analyst

Quality Assurance Analyst

4–6 years of QA experience; automated and manual testing; REST API testing; Agile; strong communication.

Civic Credit Union

Business Systems Analyst

1-3 years liaison between IT and business units; strong analytical, organizational, and documentation skills; able to learn complex banking processes.

Default Recovery Analyst - Western NC

Recovery Analyst

1-3 years consumer loan/charge-off collections; accounting and financial statement knowledge; tax return analysis; bankruptcy/consumer law familiarity; NC residency; up to 20% travel; ability to lift 25 lbs.

Default Recovery Analyst - Central NC

1-3 years in consumer loan/collections; accounting and financial statements knowledge; assess tax returns and credit reports; NC residency; travel up to 20%; strong interpersonal skills.

Default Recovery Analyst

1-3 years consumer loan collections; accounting principles; analyze tax returns and credit reports; knowledge of bankruptcy and consumer law; NC residency with up to 20% travel; able to lift 25 lbs.

Title	Location	Date
Member Experience Quality Analyst Full Time · 1+ YOE Raleigh, North Carolina, United States · Onsite	Raleigh, North Carolina, United States Onsite	Apr 28, 2026
Member Service Advisor, Lumberton (Branch Advisor) Full Time · 1+ YOE Lumberton, North Carolina, United States · Onsite	Lumberton, North Carolina, United States Onsite	Apr 28, 2026
Collections Specialist Full Time · 1+ YOE Raleigh, North Carolina, United States · Onsite	Raleigh, North Carolina, United States Onsite	Apr 23, 2026
VP, Cards and Payments Full Time · 10+ YOE Raleigh, North Carolina, United States · Onsite	Raleigh, North Carolina, United States Onsite	Apr 23, 2026
Lead Collections Specialist Full Time · 4+ YOE Raleigh, North Carolina, United States · Onsite	Raleigh, North Carolina, United States Onsite	Apr 23, 2026
Vice President, Audit Services Full Time · 10+ YOE Raleigh, North Carolina, United States · Onsite	Raleigh, North Carolina, United States Onsite	Apr 9, 2026
Member Service Advisor, Wilmington (Branch Advisor) Full Time · 1+ YOE Wilmington, North Carolina, United States · Onsite	Wilmington, North Carolina, United States Onsite	Apr 7, 2026
ServiceNow Developer Full Time · 4+ YOE Raleigh, North Carolina, United States · Onsite	Raleigh, North Carolina, United States Onsite	Mar 19, 2026
Vendor Risk Analyst Full Time · 4+ YOE Raleigh, North Carolina, United States · Onsite	Raleigh, North Carolina, United States Onsite	Mar 19, 2026
HELOC Loan Processor Full Time · 1+ YOE Raleigh, North Carolina, United States · Onsite	Raleigh, North Carolina, United States Onsite	Mar 16, 2026
Senior Cyber Security Analyst Full Time · 7+ YOE Raleigh, North Carolina, United States · Onsite	Raleigh, North Carolina, United States Onsite	Mar 11, 2026
Senior Quality Assurance Analyst Full Time · 4+ YOE Raleigh, North Carolina, United States · Onsite	Raleigh, North Carolina, United States Onsite	Mar 11, 2026
Business Systems Analyst Full Time · 1+ YOE Raleigh, North Carolina, United States · Onsite	Raleigh, North Carolina, United States Onsite	Feb 19, 2026
Default Recovery Analyst - Western NC Full Time · 3+ YOE Asheville, North Carolina, United States · Onsite	Asheville, North Carolina, United States Onsite	Feb 16, 2026
Default Recovery Analyst - Central NC Full Time · 1+ YOE Raleigh, North Carolina, United States · Onsite	Raleigh, North Carolina, United States Onsite	Feb 16, 2026
Default Recovery Analyst - Central NC Full Time · 1+ YOE Charlotte, North Carolina, United States · Onsite	Charlotte, North Carolina, United States Onsite	Feb 16, 2026

Activities	Consumer lendingPersonal bankingDeposit account servicesDigital bankingCredit services
Headquarters	US
Industries	BankingFinancial Services
Name	Civic Federal Credit Union
Employees	500
Type	Cooperative / Mutual
Tagline	Member-owned financial cooperative serving North Carolina government employees.
Founded	2,018
Website	civicfcu.org

Civic Federal Credit Union

About Civic Federal Credit Union