Customer.io

Information Security Specialist

4+ years in information security; hands-on with compliance (SOC 2, ISO 27001); cloud security and IAM; security tooling experience; strong written communication; autonomous; AI risk management.

Mid-Market Account Executive, Americas

Account Executive

2+ years in full-cycle B2B SaaS or MarTech sales, mid-market focus; US/UK/Ireland or Americas region; MEDDPICC or similar framework; strong communication and discovery skills; inbound/outbound mix; under $50,000 ACV deals.

Contract Deal Desk Analyst

Deal Desk Analyst

2–4 years in a Deal Desk/Sales Operations or Revenue Operations role; experience with Salesforce and CPQ tools; strong analytics and cross-functional collaboration; available to work US/Canada core hours (PST).

Senior Software Engineer, Backend

Senior Software Engineer

7+ years in backend engineering; Go or similar statically typed language; cloud (AWS/GCP); MySQL; observability; ownership of architectural decisions.

7+ years building scalable distributed systems in Go or similar statically typed languages; cloud-native (AWS, GCP); relational databases (MySQL); observability; ownership mindset.

Senior Software Engineer, Full Stack

7+ years backend and product-facing feature experience; TypeScript, React, and Go; focus on frontend polish and backend performance; APIs, relational databases, and testable code; ownership mindset.

Software Engineer

7+ years designing and scaling backend services and product features; fluent in TypeScript, React, and Go; strong focus on frontend polish, backend performance, and customer experience; proficient with APIs and relational databases; ownership mindset.

Mid-Market Account Executive, EMEA

2+ years in full-cycle B2B SaaS or MarTech sales; mid-market focus; based in Ireland or USA; MEDDPICC or similar; strong communication; inbound/outbound sales; deals typically under $50k ACV.

Director, Product Management

8+ years product management; 3+ years mentoring PMs; experience in B2B SaaS or MarTech with data/workflow components; strong cross-functional leadership.

Senior Director, Technical Support

10+ years in Technical Support with 5+ years in senior leadership; strong API/data flow expertise; experience with AI/automation in support; proven scaling and cross-functional collaboration; incident response and escalation leadership.

Senior Director, Customer Success

10+ years in Customer Success with 5+ years in senior leadership; proven track in driving NRR, retention, and adoption; AI/automation experience in CS; strong executive presence; scalable CS programs.

Senior Site Reliability Engineer

Site Reliability Engineer

7+ years in SRE or infrastructure roles; deep MySQL; cloud-native tech (GCP) and Terraform; Go and Bash; observability; proactive ownership.

7+ years in SRE or infrastructure; deep MySQL experience; cloud-native tech (GCP a plus) and Terraform; Go and Bash; observability and incident response.

2026 Opportunities - Account Manager, EMEA

Account Manager

3+ years in account management or SaaS sales; renewals/retention experience; strong communication; CRM familiarity; UK or Ireland resident.

Senior Account Executive 

3–5 years in B2B SaaS as Senior Account Executive; quota attainment; MEDDPICC; strong communication; ability to uncover needs; organized; problem-solving; bonus: marketing tech experience.

Title	Location	Date
Information Security Specialist Full Time · $151K-$170K · 4+ YOE United States · Remote	United States Remote	Apr 20, 2026
Mid-Market Account Executive, Americas Full Time · $95K · 2+ YOE United States · Remote	United States Remote	Apr 7, 2026
Contract Deal Desk Analyst Contract, Temporary · $83K/yr · 2+ YOE North America · Remote	North America Remote	Apr 3, 2026
Senior Software Engineer, Backend Full Time · $150K-$200K · 7+ YOE Europe or North America · Remote	Europe or North America Remote	Apr 3, 2026
Senior Software Engineer, Backend Full Time · $150K-$200K · 7+ YOE North America · Remote	North America Remote	Apr 3, 2026
Senior Software Engineer, Full Stack Full Time · $150K-$200K · 7+ YOE Europe or North America · Remote	Europe or North America Remote	Apr 2, 2026
Senior Software Engineer, Full Stack Full Time · $150K-$200K · 7+ YOE United States · Remote	United States Remote	Apr 2, 2026
Mid-Market Account Executive, EMEA Full Time · $190K · 2+ YOE Ireland or United States · Remote	Ireland or United States Remote	Apr 2, 2026
Director, Product Management Full Time · $213K-$285K · 8+ YOE United States · Remote	United States Remote	Apr 2, 2026
Senior Director, Technical Support Full Time · $200K-$220K · 10+ YOE United States · Remote	United States Remote	Mar 26, 2026
Senior Director, Customer Success Full Time · $200K-$220K · 10+ YOE United States or Oregon · Remote	United States or Oregon Remote	Mar 26, 2026
Senior Site Reliability Engineer Full Time · $140K-$180K · 7+ YOE Europe · Remote	Europe Remote	Mar 6, 2026
Senior Site Reliability Engineer Full Time · $140K-$180K · 7+ YOE North America · Remote	North America Remote	Mar 6, 2026
2026 Opportunities - Account Manager, EMEA Full Time United Kingdom or Ireland · Remote	United Kingdom or Ireland Remote	Feb 10, 2026
Senior Account Executive Full Time · $230K · 3+ YOE United States · Remote	United States Remote	Jan 29, 2026

Activities	Marketing automation softwareBehavioral messaging automationEmail delivery servicesOmnichannel customer engagementCustomer data platform services
Headquarters	US
Industries	Marketing TechnologySoftware
Name	Customer.io
Employees	440
Type	Private
Subsidiaries	Parcel
Tagline	Automated communication platform using real-time customer behavioral data.
Founded	2,012
Website	customer.io
Latest Funding Round	Series A
Latest Funding Year	2,022
Latest Funding Amount	38,800,000
Latest Investors	Spectrum Equity

Customer.io

About Customer.io