ECMC Group

Research Resolution and Quality Assurance Specialist

3+ years customer service/complaint resolution; bachelor’s or 2+ years experience; student loan knowledge; call center experience.

Information Security Analyst Senior

5+ years in cloud security; bachelor’s degree in CS/IT/cybersecurity or equivalent experience; strong AD, Exchange, and cloud platform knowledge.

Director, Total Rewards & Payroll

Director, Total Rewards

Over 10 years in compensation/benefits; 5+ years leading Total Rewards; Bachelor’s degree; strong HRIS/Workday; analytical; board-facing communications.

Student Loan Call Center Representative

Assist student loan borrowers via outbound calls; counsel on repayment options; document interactions; stay updated on loan laws.

Part Time Student Loan Call Center Representative

Part-time call center role requiring high school diploma or GED and 1+ year office/customer service experience; bilingual in Spanish and English preferred.

Corporate Services Representative

High school diploma or GED; 1-2 years clerical/office experience; 1+ years mail/services or facilities experience.

Basecamp

Internal Auditor Senior

Senior internal auditor with leadership in complex audits; strong risk, governance, and control focus; CPA/CISA/CIA preferred.

Client Services Analyst

High school diploma or GED; 4+ years in project coordination or B2B relationship management; advanced MS Office and Adobe; detail-oriented; independent, virtual collaboration skills.

Foundation Program Intern

Graduate student in education/public policy; 18+; Minneapolis–Saint Paul resident; interest in higher education and philanthropy; strong communication; proficient in Microsoft Office; able to work independently or in a team; quick learner.

Director, Account Resolution

8+ years in student loans/collections or financial services; 5+ years management; bachelor's degree or equivalent experience; travel up to 25%.

Operations Specialist, Claims

High school diploma or GED; 2+ years relevant experience; basic math; MS Office proficiency

Operations Specialist, Borrower and Loan Services

Operations Specialist

High School diploma or GED; 2+ years relevant experience; basic Microsoft Office skills.

Operations Specialist Senior, Bankruptcy

Operations Specialist Senior

High school diploma or GED; 3+ years relevant experience; knowledge of FFELP and bankruptcy laws; Microsoft Office proficiency.

Title	Location	Date
Research Resolution and Quality Assurance Specialist Full Time · $28-$31 · 3+ YOE Minneapolis, Minnesota, United States · Hybrid	Minneapolis, Minnesota, United States Hybrid	Apr 29, 2026
Information Security Analyst Senior Full Time · $110K-$120K · 5+ YOE Minneapolis, Minnesota, United States · Hybrid	Minneapolis, Minnesota, United States Hybrid	Apr 29, 2026
Director, Total Rewards & Payroll Full Time · $215K-$235K · 10+ YOE Minneapolis, Minnesota, United States · Hybrid	Minneapolis, Minnesota, United States Hybrid	Apr 27, 2026
Student Loan Call Center Representative Full Time · 1+ YOE Minneapolis, Minnesota, United States · Hybrid	Minneapolis, Minnesota, United States Hybrid	Apr 24, 2026
Part Time Student Loan Call Center Representative Part Time · 1+ YOE United States · Remote	United States Remote	Apr 24, 2026
Corporate Services Representative Full Time · 1+ YOE Minneapolis, Minnesota, United States · Onsite	Minneapolis, Minnesota, United States Onsite	Apr 21, 2026
Internal Auditor Senior Full Time · $100K-$110K · 5+ YOE Minneapolis, Minnesota, United States · Hybrid	Minneapolis, Minnesota, United States Hybrid	Apr 14, 2026
Client Services Analyst Full Time · $58K-$67K/yr · 4+ YOE United States · Remote	United States Remote	Mar 19, 2026
Foundation Program Intern Part Time, Internship · $52K/yr · 0+ YOE Minneapolis, Minnesota, United States · Hybrid	Minneapolis, Minnesota, United States Hybrid	Feb 10, 2026
Director, Account Resolution Full Time · $158K-$185K · 8+ YOE Minneapolis, Minnesota, United States · Hybrid	Minneapolis, Minnesota, United States Hybrid	Feb 10, 2026
Operations Specialist, Claims Full Time · $40K-$47K/yr · 2+ YOE Minneapolis, Minnesota, United States · Hybrid	Minneapolis, Minnesota, United States Hybrid	Jan 16, 2026
Operations Specialist, Borrower and Loan Services Full Time · $40K-$50K/yr · 2+ YOE Minneapolis, Minnesota, United States · Hybrid	Minneapolis, Minnesota, United States Hybrid	Jan 16, 2026
Operations Specialist Senior, Bankruptcy Full Time, Contract, Temporary, Seasonal, Volunteer · $44K-$54K/yr · 3+ YOE Minneapolis, Minnesota, United States · Hybrid	Minneapolis, Minnesota, United States Hybrid	Jan 16, 2026

Activities	Student loan servicingHigher education instructionEducational grantmakingFinancial literacy servicesDebt collection services
Headquarters	US
Industries	Financial ServicesHigher Education
Name	ECMC Group
Employees	1,156
Type	Non-Profit
Subsidiaries	Educational Credit Management CorporationECMC EducationECMC FoundationAltierus Career CollegeECMC Servicing CorporationPremier Credit of North America
Tagline	Provides student loan management, career education, and educational grants.
Founded	1,994
Website	ecmcgroup.org

ECMC Group

About ECMC Group