FirstLight

Manager, Field Operations

Manager

5+ years telecom field operations, supervisory experience; driver’s license; safety compliance; ability to obtain carrier access credentials and pass background checks.

Customer Support Specialist

2+ years in customer service or related role; high school diploma required; associates degree preferred; experience in CLEC environment preferred; proficient with Salesforce and Microsoft Office.

Fiber Design Technician

Design fiber backbone routes, create construction prints and splice plans, maintain GIS data, and support field teams and outages.

Project Manager

5+ years of project management in telecommunications/construction; PMP preferred; Bachelor’s in Business, Telecommunications, Construction Management or related field.

Director, Sales Engineering

Leadership of a pre-sales team, sales collaboration, and technical/product excellence to drive revenue growth.

Senior NOC Technician

NOC Technician

Provide 2nd/3rd line network support, lead escalations, mentor NOC staff, and manage outages; on-call duties may apply.

Senior Product Manager

Senior-level product management experience in telecommunications or managed services; strong presentation and communication skills; 5 years in product management for network services/SD-WAN; ability to travel; proven profitability and pricing experience.

Field Operations Technician

Field technician with 1-3 years of experience installing/troubleshooting voice and data services; able to lift up to 50 lbs; valid driver’s license; OSHA familiarity.

Account Executive

5+ years B2B sales in telecom/ISP; proven new logo growth; experience selling to mid-market, large enterprise, healthcare and financial services; strong telecom knowledge.

Contract Administrator

Contract administration experience; ability to draft, review, and negotiate contracts; detail-oriented; proficient with contract management software.

FirstLight Fiber

Managed Services Network Architect

Design and implement enterprise network architectures; SD-WAN/SASE; security; vendor and stakeholder management; strong documentation and collaboration.

Field technician with 1-3 years in voice/data installation, maintenance, and troubleshooting; valid driver’s license; OSHA familiarity; able to pass background checks.

Colocation Facilities Engineer

Proficient in data center infrastructure, project coordination, and maintenance. Strong understanding of power, grounding, HVAC, and UPS.

Title	Location	Date
Manager, Field Operations Full Time · $85K-$95K · 5+ YOE Romulus or Allentown · Onsite	Romulus or Allentown Onsite	Apr 29, 2026
Customer Support Specialist Full Time · $46K-$52K/yr · 2+ YOE Portsmouth or Victor · Onsite	Portsmouth or Victor Onsite	Apr 27, 2026
Fiber Design Technician Full Time · $52K-$62K/yr Albany or Somerville or Williston or Town of Rockingham or Brunswick or Portsmouth or Manchester · Onsite	Albany or Somerville or Williston or Town of Rockingham or Brunswick or Portsmouth or Manchester Onsite	Apr 23, 2026
Project Manager Full Time · $75K-$100K · 5+ YOE Albany or Somerville or Victor or Brunswick or Portsmouth or Latham or Manchester · Hybrid	Albany or Somerville or Victor or Brunswick or Portsmouth or Latham or Manchester Hybrid	Apr 23, 2026
Director, Sales Engineering Full Time · $105K-$130K · 8+ YOE Manchester or Somerville or Portsmouth · Onsite	Manchester or Somerville or Portsmouth Onsite	Apr 14, 2026
Senior NOC Technician Full Time · $25-$35 · 4+ YOE Albany or Victor or Portsmouth or Latham · Onsite	Albany or Victor or Portsmouth or Latham Onsite	Apr 13, 2026
Senior Product Manager Full Time · $130K-$160K · 5+ YOE Albany or Victor or Town of Rockingham or Brunswick or Portsmouth · Onsite	Albany or Victor or Town of Rockingham or Brunswick or Portsmouth Onsite	Apr 1, 2026
Field Operations Technician Full Time · $52K-$69K/yr · 1+ YOE Manchester or Somerville · Onsite	Manchester or Somerville Onsite	Mar 31, 2026
Account Executive Full Time · $75K-$85K · 5+ YOE Albany, New York, United States · Onsite	Albany, New York, United States Onsite	Mar 16, 2026
Contract Administrator Full Time · $70K-$80K Albany or Victor or Portsmouth · Onsite	Albany or Victor or Portsmouth Onsite	Mar 12, 2026
Managed Services Network Architect Full Time · $105K-$130K · 6+ YOE Albany, New York, United States · Onsite	Albany, New York, United States Onsite	Mar 5, 2026
Field Operations Technician Full Time · $52K-$67K/yr · 1+ YOE Brunswick, Maine, United States · Onsite	Brunswick, Maine, United States Onsite	Feb 9, 2026
Colocation Facilities Engineer Full Time · $75K-$95K Portsmouth or Somerville · Onsite	Portsmouth or Somerville Onsite	Jun 13, 2025

Activities	Fiber optic networkingInternet service provisionData center colocationCloud computing servicesManaged voice services
Headquarters	US
Industries	TelecommunicationsInformation Technology
Name	FirstLight
Employees	592
Type	Private
Parent Company	Antin Infrastructure Partners
Subsidiaries	Oxford NetworksSovernet CommunicationsKINBERFinger Lakes Technologies GroupTruePath Technologies
Tagline	Provides fiber-optic internet, data center, and cloud services.
Founded	1,999
Website	firstlight.net
Latest Funding Round	Debt Financing
Latest Funding Year	2,024
Latest Funding Amount	120,000,000
Latest Investors	Sixth StreetPalistar Capital

FirstLight

About FirstLight