Genesys

Sr. Services Engagement Director, Public Sector

Services Engagement Director

SaaS/cloud software sales, services revenue ownership, public sector experience, complex multi-stakeholder deals.

Senior Business Value Specialist

Bachelor’s degree in business or related field; strong analytical and communication skills; experience with data analytics; knowledge of CCaaS and AI is a plus; ability to travel within Australia.

Senior Account Executive

Proven enterprise SaaS or Cloud/Digital sales; 7+ years closing complex deals; MEDDPICC experience; strong business acumen and stakeholder skills; consistent overachievement.

Proven enterprise SaaS sales experience, 7+ years, MEDDPICC, strong communication, negotiation, stakeholder engagement, track record of overachievement.

Senior Account Executive, Government

8+ years enterprise sales in State & Local Government; knowledge of procurement, MEDDPICC; BA/BS or equivalent; proficiency with CRM/forecasting tools; willing to travel 25%

Senior Director, Professional Services

Director, Professional Services

Senior leadership role requiring expert delivery, architecture, and program management experience in professional services for contact center solutions.

Sr. AI and Experience Orchestration Director

AI and Experience Orchestration Director

Senior AI and pre-sales leader with 12+ years in software/cloud/AI; proven ability to lead through influence and drive AI-enabled customer experience outcomes.

Software Developer, Test Intern

Software Developer, Test Intern

Actively enrolled in Computer Science, Computer Engineering, or related disciplines. Strong testing mindset, Java experience, self-motivated, proactive team player, eager to learn.

Sr. Solution Architect, Service Now

Senior Solution Architect

5+ years ServiceNow architecture across multiple modules; strong design, integrations, ITIL, SDLC/DevOps, leadership and communication.

Senior Manager, Sales

10+ years in complex enterprise SaaS sales with 5+ years in people leadership; proven large-deal leadership; fluent French and English; strong partner co-sell experience in France; travel 30-40%.

Sr. Evaluation Infrastructure Engineer (Conversational AI)

Data Engineer

3+ years in software tooling, data pipelines, and evaluation systems; advanced Python with data management and visualization libraries; experience with CI/CD, Git, and AWS; strong collaboration and leadership in fast-paced environments.

Principal Product Manager - Digital Experience

Principal Product Manager

8+ years product management in enterprise SaaS or AI platforms; leadership in AI/collaboration products; experience shipping enterprise features; strong stakeholder management.

Language Data Specialist - Dutch

Language Data Specialist

Dutch and English proficiency; 1+ year language data annotation; degree in linguistics or related field, or equivalent experience; experience with NLP/LLMs a plus.

Senior AI ML Engineer

5+ years AI/ML engineering; expert Python; LLMs; AWS for AI/ML; CI/CD; mentorship.

General Application – Genesys Careers APAC

General Application

General application submission for full-time roles in APAC; applicants may reapply for matched openings.

General Application – Genesys Careers EMEA

Experience with cloud platforms and customer experience solutions; collaborative and proactive.

General Application – Genesys Careers LATAM

No specific qualifications listed; general application submission.

Application – Genesys Careers North America

Application

General application submission for future opportunities; no specific role specified.

Title	Location	Date
Sr. Services Engagement Director, Public Sector Full Time · $130K-$228K · 5+ YOE Washington, District of Columbia, United States · Remote	Washington, District of Columbia, United States Remote	Jan 21, 2026
Senior Business Value Specialist Full Time Sydney or Melbourne or Brisbane · Hybrid	Sydney or Melbourne or Brisbane Hybrid	Jan 16, 2026
Senior Account Executive Full Time · 7+ YOE United Kingdom · Remote	United Kingdom Remote	Jan 12, 2026
Senior Account Executive Full Time · 7+ YOE United Kingdom · Remote	United Kingdom Remote	Jan 12, 2026
Senior Account Executive, Government Full Time · $112K-$196K · 8+ YOE United States · Remote	United States Remote	Jan 8, 2026
Senior Director, Professional Services Full Time Manila, /, Philippines · Hybrid	Manila, /, Philippines Hybrid	Jan 5, 2026
Sr. AI and Experience Orchestration Director Full Time · 12+ YOE London, England, United Kingdom · Hybrid	London, England, United Kingdom Hybrid	Dec 23, 2025
Software Developer, Test Intern Internship, Full Time Toronto, Ontario, Canada · Hybrid	Toronto, Ontario, Canada Hybrid	Dec 22, 2025
Sr. Solution Architect, Service Now Full Time · $128K-$238K · 5+ YOE United States or United States or United States · Remote	United States or United States or United States Remote	Dec 9, 2025
Senior Manager, Sales Full Time · 10+ YOE Issy-les-Moulineaux, France · Hybrid	Issy-les-Moulineaux, France Hybrid	Dec 3, 2025
Sr. Evaluation Infrastructure Engineer (Conversational AI) Full Time · 3+ YOE Hyderabad, Telangana, India · Hybrid	Hyderabad, Telangana, India Hybrid	Nov 26, 2025
Principal Product Manager - Digital Experience Full Time · 8+ YOE Galway, Ireland · Hybrid	Galway, Ireland Hybrid	Nov 25, 2025
Language Data Specialist - Dutch Full Time · 1+ YOE India · Remote	India Remote	Nov 13, 2025
Senior AI ML Engineer Full Time · 5+ YOE Budapest, Hungary · Remote	Budapest, Hungary Remote	Nov 13, 2025
General Application – Genesys Careers APAC Full Time Australia or Japan or Korea · Remote	Australia or Japan or Korea Remote	Mar 5, 2025
General Application – Genesys Careers EMEA Full Time Italy · Remote	Italy Remote	Feb 3, 2025
General Application – Genesys Careers LATAM Full Time Sao Paulo, Sao Paulo, Brazil · Remote	Sao Paulo, Sao Paulo, Brazil Remote	Feb 3, 2025
Application – Genesys Careers North America Full Time United States or Canada · Remote	United States or Canada Remote	Feb 3, 2025

Activities	Cloud-based contact center softwareCustomer experience orchestrationAI-powered customer engagementWorkforce engagement managementOmnichannel digital customer service
Headquarters	US
Industries	SoftwareCustomer Experience
Name	Genesys
Employees	6,000
Type	Private
Subsidiaries	RadarrPointillistBold360nGUVUAltoCloud
Tagline	AI-powered cloud customer experience and contact center software.
Founded	1,990
Website	genesys.com
Latest Funding Round	Series E
Latest Funding Year	2,025
Latest Funding Amount	1,500,000,000
Latest Investors	Salesforce VenturesBlackRockD1 Capital Partners

Genesys

About Genesys