GovWorx

Director, Support Services

Director

6–10 years in Customer Support or Support Operations; 2–5 years managing/support teams; hands-on with ticketing systems; 24/7 support experience; FBI background checks; Bachelor's degree or equivalent practical experience.

Product Manager 

5–10 years in product management; Agile/Scrum; experience with complex, customer-facing software in regulated environments; ability to drive KPIs and deliverables; FBI background check required.

Customer Success Manager

Experience in 9-1-1 QA and Training; ability to interpret workflows, data, and metrics; comfortable leading trainings; able to manage multiple customers in a fast-paced environment; consultative mindset; FBI fingerprint/background clearance.

Data Engineer

3+ years in data engineering or related backend/infrastructure roles; experience with relational and non-relational datastores; AWS tools; ETL/ELT pipelines; Python; Docker; Git; FBI background check required.

Account Executive

2+ years selling software to public safety or state/local governments; proven quota attainment; strong presentation skills; familiarity with 911 operations; business acumen; HubSpot experience; willing to travel up to 25%.

Onboarding Consultant

3-5 years in 9-1-1 dispatching, supervision, training, QA, or CTO work; strong software configuration and change management; excellent communication and facilitation; experience guiding organizational change.

Fullstack Engineer - LATAM

Fullstack Engineer

5+ years as an individual contributor in software development; experience SaaS or tech-driven org; .NET and/or Java; React or similar; APIs; AWS; relational DBs; open search data stores; strong problem-solving; remote work capability.

Systems Operations Manager

US citizenship required; Bachelor's in IT/CS or related field; 5+ years DevOps/Cloud Operations; 5+ years leading Ops/Engineering; 2+ years as HR-designated manager for 4-6 members; IaC experience; databases and OpenSearch/Redshift familiarity; strong collaboration and remote work skills.

QA Engineer - LATAM

QA Engineer

5+ years in software testing; SaaS experience; automation in Selenium/Playwright; SQL databases; strong remote work skills.

QA Engineer - US

5+ years as a QA engineer in SaaS/tech, US citizenship, automation in Selenium/Playwright, relational databases (MySQL/Postgres), strong problem-solving, able to work independently remotely.

Fullstack Engineer - US

Five+ years of software development experience, US citizenship, BA/BS in IT/CS, expertise in .NET or Java, React/Angular, and AWS, with API design and databases.

Lead Engineer

Lead Software Engineer

Lead engineer with 5+ years software development, 2+ years leading teams; strong .NET/Java; React/JS; AWS; API design; remote work; U.S. citizenship.

Title	Location	Date
Director, Support Services Full Time · $120K-$145K · 6+ YOE United States · Remote	United States Remote	May 4, 2026
Product Manager Full Time · $135K-$155K · 5+ YOE United States · Remote	United States Remote	Apr 13, 2026
Customer Success Manager Full Time · $70K-$85K United States · Remote	United States Remote	Apr 9, 2026
Data Engineer Full Time · $150K-$180K · 3+ YOE United States · Remote	United States Remote	Feb 25, 2026
Account Executive Full Time · 2+ YOE United States · Remote	United States Remote	Dec 22, 2025
Onboarding Consultant Full Time · 3+ YOE United States · Remote	United States Remote	Dec 22, 2025
Fullstack Engineer - LATAM Contract · 5+ YOE North America · Remote	North America Remote	Dec 17, 2025
Systems Operations Manager Full Time · 5+ YOE United States · Remote	United States Remote	Dec 17, 2025
QA Engineer - LATAM Full Time, Contract · 5+ YOE South America · Remote	South America Remote	Dec 17, 2025
QA Engineer - US Full Time · 5+ YOE United States · Remote	United States Remote	Dec 17, 2025
Fullstack Engineer - US Full Time · 5+ YOE United States · Remote	United States Remote	Dec 17, 2025
Lead Engineer Full Time · 5+ YOE United States · Remote	United States Remote	Dec 17, 2025

Activities	AI-driven quality assurance softwarePublic safety performance evaluation platformsLaw enforcement report automation toolsEmergency communication simulation trainingFirst responder operational data analytics
Headquarters	US
Industries	Public SafetySoftware
Name	GovWorx
Employees	50
Type	Private
Tagline	Developing AI-powered software for public safety and emergency services.
Founded	2,023
Website	govworx.ai
Latest Funding Round	Series A
Latest Funding Year	2,025
Latest Funding Amount	8,950,000
Latest Investors	Serent Capital

GovWorx

About GovWorx