ICANotes

Software Support Engineer

Bridge between support and engineering; troubleshoot web apps; fix defects (frontend/backend); analyze escalations; ensure data protection.

ICANotes LLC

 Account Manager (On-Site Training & Client Success)

Account Manager

Account management or client success experience; strong communication; comfortable on-site and remote client work; travel up to 20%; ability to manage multiple accounts.

Support Team Member

Enthusiasm for customer service, 1-2 years customer service experience, and an Associates degree in health, business, or technology.

Title	Location	Date
Software Support Engineer Full Time United States · Remote	United States Remote	Apr 15, 2026
Account Manager (On-Site Training & Client Success) Full Time · 2+ YOE United States · Remote	United States Remote	Jan 6, 2026
Support Team Member Full Time · $31K/yr · 1+ YOE United States · Remote	United States Remote	Nov 7, 2013

Activities	Electronic health recordsBehavioral health softwareMedical billing softwarePractice management softwareClinical documentation tools
Headquarters	US
Industries	HealthtechSoftware
Name	ICANotes
Employees	64
Type	Private
Parent Company	Sheridan Capital Partners
Tagline	Behavioral health electronic health records and practice management software.
Founded	1,999
Website	icanotes.com
Latest Funding Round	Private Equity
Latest Funding Year	2,026
Latest Investors	Sheridan Capital Partners

ICANotes

About ICANotes