Forma

Customer Success Manager

5+ years in customer success or related roles; strong communication; problem-solving; cross-functional collaboration; Salesforce familiarity is a plus.

E-Commerce Consultant

8+ years in eCommerce, digital strategy, or consulting; experience in DTC, marketplace, or omnichannel environments; strong analytics and funnel optimization skills; ability to lead cross-functional initiatives.

Senior Product Manager, E-Commerce

Senior Product Manager

5+ years product management, preferably in e-commerce/marketplace; analyze user behavior and spend data; design and run experiments; strong prioritization and remote collaboration.

2-5 years in customer success or related role; strong communication; manage 30+ accounts; remote work; Salesforce familiarity.

2-5 years of experience in customer success, account management, or a related customer-facing role, strong communication skills, and a customer-centric mindset.

Title	Location	Date
Customer Success Manager Full Time · 5+ YOE United States · Remote	United States Remote	Apr 13, 2026
E-Commerce Consultant Full Time · 8+ YOE United States · Remote	United States Remote	Apr 2, 2026
Senior Product Manager, E-Commerce Full Time · 5+ YOE United States · Remote	United States Remote	Apr 2, 2026
Customer Success Manager Full Time · 2+ YOE United States · Remote	United States Remote	Mar 17, 2026
Customer Success Manager Full Time · 2+ YOE United States · Remote	United States Remote	Jan 8, 2025

Activities	Benefits administrationSpending account managementFinancial technologyHuman resources softwareClaims processing
Headquarters	US
Industries	Human Resources SoftwareFinancial Services
Name	Forma
Employees	218
Type	Private
Tagline	Software for managing flexible employee benefits and spending accounts.
Founded	2,017
Website	joinforma.com
Latest Funding Round	Series B
Latest Funding Year	2,022
Latest Funding Amount	40,000,000
Latest Investors	Ribbit Capital

Forma

About Forma