Kustomer

Customer Success Manager (Strategic)

Customer Success Manager

7+ years in Customer Success or Account Management with technical SaaS; strong leadership, account growth, renewals, and cross-functional collaboration.

Product Enablement Manager

5+ years in customer enablement/education or related, proven ability to build enablement programs, strong product instincts, fluency with AI tooling, cross-functional collaboration, excellent writing and analytics, NYC commuting capability.

Creative Director

10+ years in creative direction with in-house brand leadership, experience across B2C and Enterprise SaaS, proficiency in Figma and Adobe Creative Suite, strong presentation skills, portfolio with case studies.

Software Engineer, AI (Senior, Back End)

Software Engineer

5+ years of full-stack development; experience with AI developer tools and tooling; strong programming in Go, Python, or JavaScript; experience with containers and deployment (ECS, Terraform); CS degree.

Enterprise Account Executive, West

Account Executive

5+ years quota-carrying enterprise software sales; experience with enterprise accounts; AI-forward mindset; proven quota attainment; startup experience; CX domain sales a plus.

Software Engineer, AI Automations (Senior, Staff)

5+ years full-stack development; experience with Go, Python, JavaScript; developer tooling or platform engineering; AI tool experience; containers (ECS, Terraform).

Software Enginer, Developer Experience

5+ years in full-stack development; experience with AI developer tools; Go, Python, JavaScript; containerization and Terraform; degree in Computer Science or related field.

Software Engineer, Product Engineering (Senior, Staff+)

Senior to staff-level full‑stack engineer with 7+ years of experience; proficient in Node.js, React, Go; strong AWS, REST APIs, MongoDB; experience with AI tools and DevOps.

Title	Location	Date
Customer Success Manager (Strategic) Full Time · $120K-$165K · 7+ YOE New York, New York, United States · Hybrid	New York, New York, United States Hybrid	May 4, 2026
Product Enablement Manager Full Time · 5+ YOE New York, New York, United States · Remote	New York, New York, United States Remote	Apr 30, 2026
Creative Director Full Time · 10+ YOE New York, New York, United States · Hybrid	New York, New York, United States Hybrid	Apr 28, 2026
Software Engineer, AI (Senior, Back End) Full Time · $130K-$215K · 5+ YOE New York, New York, United States · Remote	New York, New York, United States Remote	Apr 9, 2026
Enterprise Account Executive, West Full Time · 5+ YOE United States · Remote	United States Remote	Apr 6, 2026
Software Engineer, AI Automations (Senior, Staff) Full Time · $130K-$215K · 5+ YOE New York, New York, United States · Hybrid	New York, New York, United States Hybrid	Mar 19, 2026
Software Enginer, Developer Experience Full Time · 5+ YOE New York, New York, United States · Remote	New York, New York, United States Remote	Feb 10, 2026
Software Engineer, Product Engineering (Senior, Staff+) Full Time · 7+ YOE United States · Remote	United States Remote	Feb 4, 2026

Activities	Customer relationship managementCustomer service softwareArtificial intelligence automationOmnichannel communication platformData unification software
Headquarters	US
Industries	CRMSoftware
Name	Kustomer
Employees	306
Type	Private
Subsidiaries	Reply.ai
Tagline	Provides an AI-native conversational CRM for customer service.
Founded	2,015
Website	kustomer.com
Latest Funding Round	Series B
Latest Funding Year	2,025
Latest Funding Amount	30,000,000
Latest Investors	Norwest Venture Partners

Kustomer

About Kustomer