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Director of AI Enablement & Applications - Customer Experience

Director of AI Enablement & Applications

7+ years in CX technology or enablement; 2+ years in leadership; experience delivering AI-powered CX, LLMs, and prompt engineering; cross-functional leadership; ecommerce/DTC experience preferred.

Sales Associate 

1+ year in a high-volume sales environment; strong communication; remote work experience preferred; CRM and sales tools proficiency; fast typing (50+ WPM); adaptable, goal-driven; experience in DTC/e-commerce a plus.

Director of Wholesale - Newton Baby

Director of Wholesale

5+ years wholesale/retail sales; 2+ years P&L leadership; senior level major account experience; strong negotiation and leadership skills.

Escalations Specialist

2+ years in fast-paced customer care; strong English, written and spoken; proficient with high-volume escalations via phone and email; web tools experience; remote work readiness.

Growth Marketing Manager, Paid Social

Growth Marketing Manager

5+ years in performance marketing, deep Paid Social expertise, eCommerce experience, strong analytical skills, proficient with Meta Ads Manager, Shopify preferred.

DevSecOps Engineer

3+ years in DevOps/SRE/DevSecOps or cloud security; cloud security, IaC, CI/CD, Kubernetes; scripting; AWS/GCP; security tooling.

Resident

Senior Product Manager

5+ years of product management in e-commerce; strong UI/UX, data-driven approach, cross-functional leadership; experience with A/B testing and CRO.

Newton Baby - Customer Care Representative

Customer Care Representative

2+ years in customer experience/support, CRM/ticketing (Zendesk), order management in ecommerce, Excel, strong communication, remote work.

Title	Location	Date
Director of AI Enablement & Applications - Customer Experience Full Time · $110K-$130K · 7+ YOE United States · Remote	United States Remote	Apr 28, 2026
Sales Associate Full Time · $38K-$43K/yr · 1+ YOE United States · Remote	United States Remote	Apr 23, 2026
Director of Wholesale - Newton Baby Full Time · $130K-$175K · 5+ YOE United States · Remote	United States Remote	Apr 23, 2026
Escalations Specialist Full Time · $38K-$43K/yr · 2+ YOE United States · Remote	United States Remote	Apr 7, 2026
Growth Marketing Manager, Paid Social Full Time · $85K-$105K · 4+ YOE United States · Remote	United States Remote	Mar 13, 2026
DevSecOps Engineer Full Time · 3+ YOE Tel Aviv, /, Israel · Hybrid	Tel Aviv, /, Israel Hybrid	Feb 25, 2026
Senior Product Manager Full Time · 5+ YOE Tel Aviv, Tel Aviv, Israel · Hybrid	Tel Aviv, Tel Aviv, Israel Hybrid	Feb 8, 2026
Newton Baby - Customer Care Representative Full Time · $37K-$41K · 2+ YOE United States · Remote	United States Remote	Jan 26, 2026

Activities	mattress manufacturingonline retail saleshome furnishing designdigital advertisingproduct distribution
Headquarters	US
Industries	E-commerceHome Furnishings
Name	Resident Home
Employees	550
Type	Private
Parent Company	Ashley Furniture
Subsidiaries	NectarDreamCloudAwaraSienaBedgear
Tagline	Sells mattresses and home goods through direct-to-consumer websites.
Founded	2,016
Website	residenthome.com
Latest Funding Round	Corporate Round
Latest Funding Year	2,021
Latest Funding Amount	130,000,000
Latest Investors	Ion Crossover PartnersNexus Capital Management

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