Systems Integration

Systems Integration, Inc.

Salesforce Lead Developer

5+ years Salesforce development, Platform Developer II or equivalent, Apex, LWC, SOQL/SOSL, API integrations; DevOps tools; BS in CS/IS/Software Eng; strong technical and stakeholder communication.

Program Manager

Oversee a government contract center program for ~200 staff; manage budgeting, staffing, subcontractors; PMP a plus.

Content Manager

Experience in content management or documentation; strong writing/editing; ability to analyze and improve processes; government programs or contact center experience preferred; strong communication and stakeholder management; bachelor's degree in Communications, English, Technical Writing, Knowledge Management, Public Administration, or related field.

Systems Integration (SII)

Quality and Training Manager

Experience in call center quality assurance and training management; strong analytics; government contracts preferred.

Salesforce Agentforce Specialist

Active Salesforce Agentforce cert; experience with Salesforce Service Cloud/Agentforce; strong case management, workflows, AI features; solid communication.

Workforce & Reporting Manager

Experience in workforce management in a call center; strong analytical skills; familiarity with WFM systems (e.g., Genesys); ability to interpret data and recommend improvements; government contracting experience preferred; bachelor's degree in a related field.

Operations Manager

Manage 24x7 government contact center operations; oversee policies, SOPs, and performance; lead cross-functional teams.

Customer Service Representative (GSA)

Customer Service Representative

Public trust clearance; 1-3 years customer service/call center; strong communication; CRM/Salesforce preferred; high school diploma; able to pass federal background and credit checks.

GSA Team Lead

Team Lead

Public trust clearance; excellent communication; CRM/Salesforce; Google Workspace; documentation accuracy; fast-paced, metrics-driven environment; 3 years with Associates or 5 years experience.

US citizen; Top Secret/SCI clearance; PMP preferred; proven gov’t contracts management; strong leadership and communication; ability to manage multiple tasks to deadlines.

Sr. Technical Subject Matter Expert (SME)

Technical Subject Matter Expert

US citizen; Top-Secret clearance; expertise in Microsoft infrastructure, cloud, security, and enterprise directories; 10+ years experience; strong leadership and communication.

Data Scientist

US citizen; Top-Secret clearance (SCI Poly may be required later); strong ML knowledge; proficient in R, Weka, NumPy, MATLAB; SQL/Hive; NoSQL databases; data visualization; scripting; 5+ years of data-driven project experience; BS in data science, statistics, computer science or related field.

Business Intelligence (BI) Extract-Transform-Load (ETL) Developer

Business Intelligence (BI) ETL Developer

US citizen, Top Secret clearance (SCI/Poly may be required later), strong Power BI, SQL, data warehousing, and ETL skills.

Genesys Cloud Consultant

Genesys Cloud contractor with 2+ years Genesys Cloud, 4+ years cloud contact center experience; remote, part-time, contract.

Title	Location	Date
Salesforce Lead Developer Full Time · 5+ YOE Washington, District of Columbia, United States · Onsite	Washington, District of Columbia, United States Onsite	Feb 2, 2026
Program Manager Full Time Washington, District of Columbia, United States · Onsite	Washington, District of Columbia, United States Onsite	Feb 2, 2026
Content Manager Full Time Washington, District of Columbia, United States · Onsite	Washington, District of Columbia, United States Onsite	Feb 2, 2026
Quality and Training Manager Full Time Washington, District of Columbia, United States · Onsite	Washington, District of Columbia, United States Onsite	Feb 2, 2026
Salesforce Agentforce Specialist Full Time Washington, District of Columbia, United States · Onsite	Washington, District of Columbia, United States Onsite	Feb 2, 2026
Workforce & Reporting Manager Full Time Washington, District of Columbia, United States · Onsite	Washington, District of Columbia, United States Onsite	Feb 2, 2026
Operations Manager Full Time Washington, District of Columbia, United States · Onsite	Washington, District of Columbia, United States Onsite	Feb 2, 2026
Customer Service Representative (GSA) Full Time · 1+ YOE Kansas City, Missouri, United States · Remote	Kansas City, Missouri, United States Remote	Dec 5, 2025
GSA Team Lead Full Time · 3+ YOE Kansas City or United States · Remote	Kansas City or United States Remote	Dec 5, 2025
Program Manager Full Time Washington, District of Columbia, United States · Onsite	Washington, District of Columbia, United States Onsite	Oct 6, 2025
Sr. Technical Subject Matter Expert (SME) Full Time · 10+ YOE Washington, District of Columbia, United States · Onsite	Washington, District of Columbia, United States Onsite	Oct 6, 2025
Data Scientist Full Time · 5+ YOE Washington, District of Columbia, United States · Onsite	Washington, District of Columbia, United States Onsite	Oct 6, 2025
Business Intelligence (BI) Extract-Transform-Load (ETL) Developer Full Time · 5+ YOE Washington, District of Columbia, United States · Onsite	Washington, District of Columbia, United States Onsite	Oct 6, 2025
Genesys Cloud Consultant Contract · 4+ YOE Washington, District of Columbia, United States · Remote	Washington, District of Columbia, United States Remote	Sep 24, 2025

Activities	contact center operationsIT managed servicescloud migrationcybersecurity servicescustomer experience solutions
Headquarters	US
Industries	IT ServicesTelecommunications
Name	Systems Integration
Employees	105
Type	Private
Parent Company	Rimhub
Tagline	Provides contact center and IT solutions for government agencies.
Founded	1,990
Website	sysintegration.com

Systems Integration

About Systems Integration