Key Responsibilities:

Business Partnering: Employee Relations:

• Maintain regular employee connect and manage any escalations or grievances raised by employees in accordance with the guidelines
• Conduct investigations into allegations such as harassment, fraud, etc., following the principles of natural justice and prepare reports detailing the findings and conclusions
• Undertake disciplinary actions in consultation with senior stakeholders and implement them as per the prescribed guidelines
• Ensure regular shop-floor interactions and maintain consistent connects with employees at all levels, including off-roll employees and trainees
• Review employee engagement scores and support function heads in developing action plans based on the results
• Provide inputs for evaluating reward nominations by assessing the business impact to support the decision-making process
• Conduct employee exit conversations when required, to understand the reasons for exit or attempt retention and recommend appropriate actions based on relevant findings
• Implement unit-specific employee engagement initiatives in coordination with the team
• Ensure adherence to the R&R policy and confirm that employees are rewarded based on defined parameters
• Ensure all welfare activities are executed as per the plan and manage any related escalations as required

 Business Partnering: Contact Labour & Trainees Management:

• Provide contract manpower requirements to the contractor/agency based on the needs gathered from the business as per the approved business plan
• Evaluate the candidates sourced by the contractor and select those who best fit the requirements
• Handle the onboarding of contract employees into the plant and ensure they are acquainted with the role and the organisation
• Monitor daily attendance and coordinate with the contract agency to take necessary action in cases of deviations or absenteeism
• Review vendor invoices against recorded attendance and inform the Finance team for payment processing
• Ensure the vendor adheres to all statutory guidelines, including payment of gratuity, minimum wages, PF, etc.
• Identify and source the required trainees under the NATS and NAPS schemes from nearby localities or institutions for apprenticeship engagement
• Identify and source the required candidates for internal Learn and Earn programs and ensure their proper engagement
• Monitor trainees’ daily attendance and take necessary action in case of deviations or absenteeism
• Ensure accurate management of off-roll and trainee data and facilitate an effective and smooth onboarding process from Day 1
• Ensure regular and periodic connects with agency in‑charges and site supervisors
• Ensure periodic connects and engagement activities with trainees (Apprentices and Learn and Earn program participants)
• Ensure effective and maximized utilization of available digital portals and tools for managing the contract labour management process
• Ensure adherence to all statutory provisions under the Factories Act and Contract Labour Act and ensure timely renewal of licenses and filing of documents as per guidelines

 Business Partnering: Employee Connects:

• Ensure regular connects with employees through one‑on‑one interactions on the shop floor, regional visits and connects at Kolkata and CFL locations
• Coordinate Interface sessions and employee connects
• Track action points, grievances and suggestions arising from employee connects
• Ensure closure of connect-related action points within the agreed timelines

 Compliance Management:

• Ensure compliance with all applicable legislations for all manufacturing and CFL locations including the Shops and Establishments Act
• Ensure proper physical maintenance of compliance-related documents, records, registers and legal files
• Ensure compliance by vendors, agencies and apprentices in line with statutory and organizational requirements
• Liaise with Government officials to ensure that all required compliances are in place
• Ensure timely filing of returns related to Labour Laws, Factories Act and the Shops and Establishments Act as per statutory timelines
• Handle all internal and external audits and assessments related to this role
• Ensure compliance with the I‑Assure portal within the prescribed due date
• Regular and periodic connects with agencies and statutory or regulatory authorities 
• Champion the compliance activities of the manufacturing facilities and shops and establishments

 Time Office & Payroll Management:

• Manage manpower provisioning through the agency as per the manpower budget for ISCM and CFL, including controlling manpower entry and exit and ensuring adherence to the Bluetree/Accent process for off‑roll employees
• Ensure adherence to all time‑office activities for both on‑roll and off‑roll employees, including attendance and leave management, payroll inputs, salary payments, F&F processing and handling related grievances
• Oversee the processing of agreements with manpower agencies and ensure timely payment of their bills
• Manage welfare provisions for ISCM, Labs and CFL locations

Work Experience

Qualification & Experience

• MBA/MSW - HR with 5-10 years of relevant experience
• Ability to speak Kannada is preferred

 Behavioural Skills

• Communication and Interpersonal skills
• Stakeholder Management
• Negotiation & Influencing skills
• Collaboration and Team work

 Knowledge

• Manufacturing Process Understanding
• Knowledge of Labour & Other Statutory Laws (including New Four Labour Codes)
• Knowledge in Time Management, Payroll Process, PF, ESI and Statutory Compliance Management
• Knowledge in SAP, HRMS, ATS, Advanced Excel Applications, etc.