Position Duties
About the Town of Mooresville
As one of North Carolina’s fastest-growing communities, the Town of Mooresville combines innovation, teamwork, and community pride to deliver exceptional public service. Mooresville is a thriving, connected community dedicated to providing outstanding services that foster inclusivity and vibrancy for all. Guided by our PAC-IQ values (People, Agility, Communication, Innovation, and Quality), we empower employees to collaborate, think ahead, and make a meaningful impact every day.
Work alongside a team committed to innovation and collaboration, creating positive change for the community!
Why Join the Town of Mooresville
We value our employees and invest in their success with a comprehensive total rewards package. Our benefits are among the most competitive in the region and include:
- 5% Town contribution to your 401(k), no employee match required
- Choice of three medical plans, including an HSA plan with Town contributions
- Town-paid life insurance at 1.5× annual salary
- Fully paid short- and long-term disability coverage (up to $8,000 per month)
- Wellness Incentive Program, with A discount of $240 annually on medical premium for participation
- Employee Assistance Program (EAP) offering 24/7 mental health and work-life support
- Volunteer Time-Off: 16 hours per calendar year to volunteer at any approved agency or organization
- Vacation Leave: Starting 2026, new hires receive 14 vacation days upfront!
- Holidays: Employees accrue 13-14 paid holidays per year
- Floating Holiday and Wellness Day: New hires receive one Floating Holiday and one Wellness Day up front each year
- Bereavement Leave: Up to five days per occurrence for deaths within the employee’s immediate family
- On-site clinic for eligible employees and dependents coming in 2026!
- Additional perks include down payment assistance, pet insurance, gym reimbursement, and more!
About the Role
The Water Treatment Plant Operator Trainee, I, II, or IV performs operational, laboratory, maintenance, and monitoring activities essential to the treatment and distribution of safe drinking water for the community. This position supports the operation of the Town’s water treatment facilities by monitoring plant performance, conducting testing and inspections, maintaining equipment, and ensuring compliance with regulatory standards.
Working as part of the Water Treatment Division, the Water Treatment Plant Operator Trainee, I, II, or IV assists with or independently performs treatment plant operations, laboratory testing, equipment monitoring, preventative maintenance, and process adjustments to maintain water quality and system reliability. Operators routinely monitor treatment processes through visual observations, equipment readings, and chemical and biological testing to ensure optimal plant performance.
The Water Treatment Plant Operator Trainee, I, II, or IV collaborates with fellow operators, maintenance staff, supervisors, and customers to support daily plant operations and address operational issues. Responsibilities include maintaining operational records, monitoring chemical feed systems, troubleshooting equipment, collecting samples, responding to customer inquiries, and assisting with facility maintenance activities.
Depending on experience level and certification, the Water Treatment Plant Operator Trainee may work under closer supervision while developing operational knowledge and obtaining required certifications, while Operators I, II, and IV exercise increasing levels of independent judgment in monitoring plant operations, troubleshooting process issues, and ensuring regulatory compliance.
Schedule: Friday through Sunday, 5:30 PM – 6:00 AM.Minimum Qualifications
• Monitor the status and performance of water treatment plant operations and distribution systems.
• Observe plant equipment, treatment processes, gauges, meters, and control systems to ensure proper operation.
• Collect representative water samples and perform routine laboratory chemical and biological testing.
• Analyze test results and assist with operational adjustments to maintain water quality standards.
• Troubleshoot operational and equipment issues and assist with resolving more complex treatment process concerns.
• Backwash filters and perform routine process control activities.
• Refill and monitor chemical storage and feed systems; check and maintain proper chemical tank levels.
• Conduct routine inspections and operational rounds throughout the treatment facility.
• Monitor and inspect pumps, motors, generators, filters, chemical feed equipment, settling basins, and related treatment systems.
• Assist with preventative maintenance activities and perform routine facility maintenance including cleaning, painting, and minor repairs.
• Assist maintenance personnel with major repairs and equipment replacement projects as needed.
• Maintain accurate operational logs, laboratory records, maintenance reports, and inventory documentation.
• Track chemical, equipment, and operational supply inventory levels.
• Respond to customer inquiries and assist in resolving water service questions and complaints.
• Follow established safety procedures and regulatory requirements while working with treatment chemicals, mechanical equipment, and plant systems.
• Assist with maintaining compliance with federal, state, and local drinking water regulations.
• Perform other related duties as assigned.
Schedule: Friday through Sunday, 5:30 PM – 6:00 AM.Other Qualifications
Water Treatment Plant Operator Trainee
• High School Diploma or GED.
• Six (6) months to one (1) year of experience in the operation and maintenance of machinery; or an equivalent combination of education and experience.
Special Requirements• Must obtain a North Carolina Water Operator Grade C Certification within one (1) year of hire.
• High School Diploma or GED.
• One (1) to two (2) years of experience in the operation and maintenance of machinery and equipment, preferably in a water treatment facility; or an equivalent combination of education and experience.
Special Requirements• Possession of a North Carolina Water Operator Grade C Certification.
• High School Diploma or GED.
• Two (2) to six (6) years of directly related water treatment operations experience; or an equivalent combination of education and experience.
Special Requirements• Possession of a North Carolina Water Operator Grade B Certification.
• High School Diploma or GED.
• Three (3) to eight (8) years of directly related water treatment operations experience; or an equivalent combination of education and experience.
Special Requirements• Possession of a North Carolina Water Operator Grade A Certification.
Schedule: Friday through Sunday, 5:30 PM – 6:00 AM.
Benefits
We offer a complete benefits package to full-time employees including health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, long-term disability, holidays, vacation, and sick leave.
Part-time employees who work an average of 30 hours per week over the course of a year, receive benefits on a pro-rated basis.
To learn more details, click the following link. Town of Mooresville Benefits Guide 2025-2026
Agency Information
- Employer
- Town of Mooresville
- Address
-
413 N Main St
Mooresville, North Carolina, 28115
- Phone
- 704-799-4070
- Website
-
www.mooresvillenc.gov