Description of Job Duty:
Student Success Advisor provides guidance and support for the college’s undergraduate students at Tennessee Tech University. As a member of the college’s Student Success Center team, this position provides comprehensive academic advising and supports holistic student success by consistently monitoring and communicating with their assigned advisees regarding academic, student life, and career development resources and programs, tutoring, and connecting with their major of interest or academic program/college. The position will foster students’ intellectual and personal development towards academic success, major selection, and academic plan development that aligns with strengths aspirations, and advise students on university policy and procedures.
Tennessee Tech is an Equal Opportunity/Affirmative Action employer.
Responsibilities
Essential Functions:
- Provide academic advisement and student success coaching to assigned students on appropriate course selection towards their degree, academic exploration and program requirements, assessing non-academic needs and identify campus resources for support, career goals, and identifying experiential learning opportunities and programs that promote career development and support holistic student success. Educating advisees on university and academic program policy and procedures.
- Maintain constant and consistent communication with advisees via email, text, phone, and in-person meetings to develop and foster trust, support, and accountability for their academic and personal success.
- Develop and implement orientation and registration activities for new transfer students advised within the college’s Student Success Center. Review transcripts from students who have changed their majors or transferred in from another institution.
- Assist with University reporting on academic advising and other student success indicators. Documenting advisee appointments, communications, identifying at-risk students to conduct early intervention and support, and monitor and provide on-going support to students on academic standing.
- Collaborate with other offices to connect students to resources that facilitate student success and connectedness within their program of study.
Physical Demands:
Work Hours:
Monday-Friday, 8:00 a.m. - 4:30 p.m.
Special Instructions:
Applicants will be required to upload a cover letter addressing how the applicant’s skills and abilities meet the qualifications for the position, resume, copy of transcripts (official transcripts required upon hire), and complete contact information for three professional references at the time of application. References will be contacted at a later date. Submission of materials is the applicant’s responsibility. Applications without all required materials are incomplete and will not be considered.
Salary:
Commensurate with education and experience. Level P2, Grade 7.
Benefits Information:
The University offers a competitive benefits package. Benefits include the accumulation of two vacation days per month, one sick leave day per month, and thirteen University holidays. Other benefits include medical and life insurance (shared cost with the university), retirement, optional 401k, and educational benefits.
Qualifications
Minimum Qualifications:
Bachelor’s degree from an accredited institution in counseling, education, or appropriate related field. One year of experience working with students in a higher education setting or other educational setting. Ability to relate professionally to diverse students, university faculty, administrators, and support staff. Demonstrated proficiency in common business applications such as Excel, Word, PowerPoint, email, and web applications. Evidence of ability to work independently and collaboratively. Excellent communication skills (oral & written), interpersonal skills, and computer skills. Excellent problem-solving, organizational, and presentation skills. Evidence of commitment to detail and ability to complete complex projects/reports in a timely manner.
Preferred Qualifications:
Master’s degree from an accredited institution in a related field. Knowledge of NACADA standards. Experience with Banner SIS. Working knowledge of DegreeWorks and Degree Audits. Demonstrated experience with EAB Navigate – Student Success Collaborative.