Posted 3mo ago

Account Manager

@ Zybisys
Bangalore or Mumbai or Delhi
OnsiteFull Time
Responsibilities:Client relationship, Sales strategy, Account growth
Requirements Summary:5+ years in IT sales; Bachelor's in Business/Marketing; MBA preferred; strong communication, negotiation, and analytical skills.
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Job Description


Role: Account Manager

Location: Bangalore, Mumbai & Delhi

Responsibilities:

  1. Client Relationship
    Management
    :
    Build and maintain strong, long-lasting relationships with clients.

  2. Sales Strategy Development: Develop and implement
    strategic sales plans to achieve company goals.

  3. Account Growth: Identify and grow
    opportunities within assigned accounts.

  4. Negotiation and Closing: Negotiate contracts and
    close agreements to maximize profits.

  5. Customer Needs Analysis: Understand customer needs
    and provide appropriate IT solutions.

  6. Performance Metrics: Track and analyze key
    account metrics, such as sales results and forecasts.

  7. Collaboration: Work closely with internal
    teams, including marketing, support and product development, to ensure
    customer satisfaction.

  8. Problem Resolution: Handle customer complaints
    and provide solutions to ensure a high level of customer satisfaction.

  9. Reporting: Prepare regular reports on
    account status and sales performance.

Qualifications:

  1. Experience: At least 4 years of
    experience in IT services/products sales. Experience handling BFSI/Fintech
    clients would be an added advantage.

  2. Education: Bachelor's degree in
    Business Administration, Marketing, or a related field. MBA would be an
    added advantage.

  3. Communication Skills: Excellent verbal and
    written communication skills.

  4. Negotiation Skills: Strong negotiation and
    closing skills.

  5. Technical Knowledge: Familiarity with IT
    industry, including software, hardware, networks, and data centers.

  6. Analytical Skills: Ability to analyze sales
    data and metrics.

  7. Customer Focus: Strong customer service
    orientation.

  8. Team Player: Ability to work
    collaboratively with cross-functional teams.

  9. Problem-Solving Skills: Strong problem-solving and
    conflict resolution skills.