Benefits:
- Paid time off
- Training & development
- Bonus based on performance
ROLE DESCRIPTION:
As an Insurance Account Services Representative for Blair Todd State Farm, you are essential to our daily operations and to helping our customers succeed. You’ll deliver outstanding customer experiences through responsive service, accurate administrative support, and proactive communication.
In addition to handling customer requests, you will identify opportunities to quote and bind policies when appropriate—using your product knowledge and follow-up skills to match customers with the right coverage. Your attention to detail, strong customer service skills, and genuine desire to help people will make you a great fit for our team.
You improve the lives of our customers by strengthening relationships, anticipating needs, and promoting relevant State Farm products while providing amazing service.
You improve the lives of our customers by strengthening relationships, anticipating needs, and promoting relevant State Farm products while providing amazing service.
RESPONSIBILITIES:
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
- Provide information about insurance products and services.
- Assist customers with policy applications and renewals
- Handle customer inquiries and provide timely responses.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service & sales experience preferred.
- Ability to adapt and learn
- Property & Casualty license
Compensation: $19.00 - $21.00 per hour
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Williamsburg, VA and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
Join a community of good neighbors
Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none