Description

We are seeking a detail-oriented and proactive Accounts Receivable (AR) Specialist to join our team. This role is responsible for managing customer accounts, ensuring timely collections, and supporting overall credit and cash flow operations. The ideal candidate is comfortable communicating with customers, making sound judgment calls, and balancing customer relationships with company risk.

• Key Responsibilities:

  • Proactively contact customers regarding past due invoices and follow up on outstanding balances
  • Provide customers with invoice copies, statements, and account information as needed
  • Review and release orders on credit hold based on payment status and credit risk
  • Make informed judgment calls related to extending or restricting credit
  • Research and evaluate customer creditworthiness, including reviewing credit reports
  • Post customer payments accurately and in a timely manner
  • Reconcile customer accounts and resolve discrepancies
  • Maintain detailed and accurate collection notes and account records
  • Collaborate with internal teams (sales, customer service, accounting) to resolve issues impacting payment
  • Support month-end close activities related to AR

Requirements

• 2+ years of experience in accounts receivable, credit, or collections
• Strong communication skills, both written and verbal
• Ability to handle difficult conversations professionally and confidently
• Solid problem-solving and decision-making skills
• High attention to detail and organizational skills
• Experience with ERP systems and Microsoft Excel
• Basic understanding of credit risk and financial statements preferred

Preferred Traits:

• Self-motivated and able to prioritize workload effectively
• Comfortable making judgment calls within established guidelines
• Team-oriented with a willingness to jump in where needed
• Strong sense of accountability and follow-through