Why You Should Work With Us:
As a Sinceri Senior Living company, we are a fun loving, employee-centric community like no other! Maybe that’s why we have been certified by our employees as a Great Place to Work ® for our 7th Year in a row. Create your healthcare career with us and learn about all the career growth opportunities we offer.
Have we sparked your interest yet? Apply online and join our wonderful team. Questions about the application process? Come visit us and our staff will be happy to assist you!
Sinceri Senior living is proud to be an Equal Employment Opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. Minors must be at least 16 years of age to be employed by Sinceri Senior Living. Candidates submitted by unsolicited 3rd party recruiters will not be considered.
*Perks and Benefits* Oh, and did we mention an amazing Team Environment? *Some benefits may vary depending on position and employment status
Position Summary:
The Resident Experience Director is
responsible for general oversight of all aspects of the Activities Department, ensuring
the standards are met and implemented daily.
The Resident Experience Director is responsible for creating an active and
social environment through the promotion of meaningful activities that are based on
residents’ interests and needs. Responsibilities
will include managing budgets, scheduling, promoting, training, and conducting
successful programming and outings for the Assisted Living/Independent Living
department and must be completed in accordance with current standards and
guidelines set forth by Sinceri SL.
Minimum Eligibility Requirements:
- High school diploma or equivalent. Bachelor’s degree in a related field such
as healthcare, social work, or gerontology is preferred. - 2 years experience working in a social or
recreational program in a healthcare setting. - Previous supervisory and/or management experience
preferred. - Must be knowledgeable in evaluating residents' needs
and able to adjust programming as needed. - Ability to establish effective relationships with
residents, family members, and staff. - Strong documentation skills and basic computer
skills. - Able to respond to resident, family, or team
concerns in a respectful, patient, and professional manner elevating concerns
to the Administrator as needed. - Strong organizational skills and ability to
re-prioritize daily tasks, to accommodate fluctuating needs of the
residents and the Community. - Ability to represent the Community in a positive
and professional manner. - Experience in training and staff development and
ability to motivate others. - Current and valid state driver’s license and acceptable driving
record/MVR. - Must be able to pass a criminal background
clearance.
Essential Functions:
Management
- Creates and displays a
monthly Calendar of Events based on resident interest and meeting the current
standards and guidelines set by Sinceri SL. - Provide an activities program seven days a week
that is built around resident life profiles and demonstrates an active, social,
and creative environment. - Provide and conducts a
plan of programs appropriate to the needs of the residents that includes,
but is not limited to: Physical activities, creative expressions, cognitive
stimulation, lifelong learning, group social programs, indoor and outdoor
activities, well-planned outings, spiritual programs, opportunities for
resident involvement in planning and implementation of the activities
program, parallel programming, outreach opportunities to give back. - Establishes and manages a
successful Ambassador program encouraging residents to participate in
leading programs of interest, the orientation of new residents, community tours
for potential residents, etc. - Collaborates with HSD to
create and maintain a successful “Better Health for a Better Self” program
to meet the health and wellness needs of the residents. - Successfully utilizes Sagely
for the creation of a monthly calendar and monthly newsletter. Ensures all
resident life story profiles are uploaded and updated in a timely manner
and reviews resident participation to help encourage participation or to
reconstruct the calendar to meet the current needs of residents. - Provides direct supervision for Community Programming
staff, including hiring, evaluation, and discipline. - Serves as a member of the Community management team and
assists the Administrator with other management duties as needed. Attends daily Stand-Up meetings and provides
feedback on programming, changes in condition, event planning, resident
orientation, support group, etc. - Operates department within established budgetary
guidelines. Ensures vendor/entertainer checks are requested in a timely
manner and any necessary documentation (W9, Certificate of Insurance,
etc.) is collected and on file. - Assists with marketing responsibilities and
networks with referral sources within the senior housing communities and
senior centers at the direction of the Administrator. - Facilitates monthly resident council encouraging
resident and department head participation to manage concerns and comments
of community. - Assists with training all staff members on
related topics and assists in maintaining staff training records as
requested. - Recruit, train, and supervise volunteers when
appropriate. Ensure all necessary applications, background checks,
schedules, etc. are completed and kept on file. - Foster family and community support of the
program (e. g., through newsletters, networking, and programs that bring family members or members of the community into the community.
Resident Care
- Provides new employee
orientation on programming and aging sensitivity. - Assists with the development
of the training calendar. - Acts as a role model to Community staff for
communication and behavior management strategies, and in engaging
residents in meaningful programs. - Participates in resident and family care conferences
as requested. - Ensures
that changes in resident condition are observed and reported appropriately
to the licensed nurse. - Participates
in a new resident family interview for resident history. - Coordinates
with HSD to ensure residents’ interests and routines are included in the Plan
of Care. - Coordinates
with outside groups and organizations to arrange programs for
residents. - In conjunction with the Assistant, maintains a
current social history and profile for each resident. - Assists in maintaining an adequate inventory of
supplies and equipment and follows appropriate Community protocol for
purchasing items/products. - Supports the team in ensuring that all resident
care is provided in a safe and effective manner, while consistently
maintaining resident dignity, choice, and respect. - Maintains knowledge of current OSHA and state
regulations, and routinely monitors Community compliance with the
regulations related to resident care.