About the Department

THIS POSITION IS 100% GRANT FUNDED

Provide administrative support to a supervisor of a major University department, unit, or office.  Manage the daily support operations of the department, unit, or office to ensure smooth and efficient running.

Position Duties

1. Analyzes routine operating practices and procedures and makes recommendations to ensure smooth and efficient office/unit operations;
2. Collect data, perform statistical and research work assigned, and prepare rough draft and final drafts of report;
3. Assist supervisor in arranging appointments, meetings, and conferences as necessary;
4. Assist with the management of the office/unit budget as necessary;
5. Meet with and answer inquiries of employees and visitors as requested;
6. Direct and conducts special projects for superior that may involve issues of a sensitive or confidential nature;
7. Reviews correspondence and reports, determines level of authority that can handle issues, and directs to appropriate staff for completion; 
8. Establishes tracking and monitoring systems and conducts follow up to ensure effective resolution of matters;
9. Maintains and controls data and/or filing systems to ensure effective, accurate, and easily retrievable documentation of operations and project activities;
10. Performs other related duties as assigned. 

Required Knowledge, Skills, and Abilities:

1. Knowledge of operations, services, etc. of office/unit;
2. Knowledge of administrative support practices and procedures;
3. Knowledge of grammar, punctuation, spelling, and compositions;
4. Knowledge of methods and techniques in composing written communications such as responses to inquiries and narrative reports;
5. Intermediate to advanced knowledge of computer programs to include word processing, spreadsheets, graphics, databases, found in such products as Microsoft Office^® ;
6. Ability to understand, explain, and apply rules, regulations, policies, and procedures;
7. Ability to verify accuracy of information, resolve discrepancies, and follow-up on outstanding activities;
8. Ability to communicate effectively with employees, students, and the public.

Minimum Qualifications

1. Education, training, and/or experience equivalent to associate’s degree;
2. At least three years related work experience;
3. Preferences:  Mastery of Microsoft Office^® suite and standard office technology and equipment.

Other Qualifications

The criteria for evaluation in this position include, but are not limited to, the following:

1. Demonstrate knowledge of the DSU Fundamentals.
2. Completion and quality of work according to guidelines and timelines established by supervisor.
3. Reliable attendance and work results.
4. Effective interaction and working relationships with co-workers and customers.

Benefits

This position is not eligible for benefits.

Agency Information

Employer

Delaware State University

Address

1200 N. Dupont HWY








Dover, Delaware, 19901

Phone

(302) 857-6261

Website

https://www.desu.edu/about/administration/human-resources