Founded in 1966, Badger Alloys has transformed from a classic sand foundry into a modern full-service casting manufacturing group that encompasses an air set foundry, dedicated pattern facility, complete machine shop, on-site engineers and state-of-the-art rapid response technologies. As a family-owned business our philosophy is simple: Take care of people and do the right thing. Founder Leslie Cowen established that foundation more than 50 years ago and it guides the company today. In 1997, current President and CEO Robert Cowen, Leslie’s son, became the company’s leader. Many family members, including those in the family’s third generation, are also active in the company. We consider each and every employee part of the Badger Alloys family and an integral part of our success.
Badger Alloys provides generous 401K contributions, robust benefits package, a family vibe, an opportunity to make an impact, and a comfortable place to work.
GENERAL SUMMARY OF DUTIES: The Administrative Assistant is responsible for performing clerical and administrative tasks, including database management, word processing, and maintaining filing systems. The individual in this role acts as the company receptionist, answering calls, providing information, taking messages, and directing inquiries to the appropriate party.
ESSENTIAL RESPONSIBILITIES:
- Manages and organizes office records to include maintaining physical and electronic filing systems, maintaining office supply stock, sorting and distributing mail, and ensuring visitor satisfaction.
- Supports the Customer Service and Sales Engineering teams by sending communications, mailings, and/or letters and assisting with special projects and initiatives; Assists in the preparation, distribution, and processing of customer files, shop orders, and shipping packets.
- Answers all incoming phone calls in a warm and welcoming manner, handling general inquiries and routing advanced or escalated matters to management.
- Performs general data entry tasks to include updating backlogs and orders and recording miscellaneous plant floor data.
- Operates and maintains general office equipment; Ensures reception area and conference rooms are clean, orderly, and stocked appropriately.
- Other responsibilities and duties, as assigned, to ensure the effective utilization of company resources and to ensure customer satisfaction.
SKILLS & QUALIFICATIONS:
Strong organizational skills in which attention to detail and the ability to prioritize and manage multiple tasks/projects on time is essential.
Superior communication skills with the ability to convey information in an engaging, positive manner and communicate effectively with internal and external stakeholders.
Strong situational adaptability; comfortable with calls, managing customer and visitor appointments, and ensuring customer satisfaction.
Excellent interpersonal skills with the ability to deal harmoniously with Badger Alloys customers, visitors, and coworkers.
Ability to work independently and efficiently, exercise initiative, resourcefulness, and good judgement.
Flexible and comfortable working under pressure in a fast-paced environment.
Ability to maintain a high level of confidentiality and work with proprietary materials.
COMPETENCIES:
Customer Focus
Nimble Learning
Communicates Effectively
Resourcefulness
Situational Adaptability
Independent
Team Player
Problem Solver
EDUCATION & EXPERIENCE:
Required:
o High School Diploma or equivalent
o Two (2) or more years of experience in an office environment
o Highly proficient in the use of the Microsoft Office Suite of products
o Bilingual in Spanish is a PLUS
o Must be able to work onsite Monday-Friday from 8:00AM - 4:30PM
EQUAL EMPLOYMENT OPPORTUNITY:
Badger Alloys is proud to be an equal opportunity employer. In all aspects of employment, including the decision to hire, promote, discipline, or discharge, the choice will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, creed, marital status, age, national origin, ancestry, physical or mental disability, pregnancy or family status, genetic information, gender, sexual orientation, gender identity or expression, veteran or military status, or any other status protected under federal, state, or local law.