About the Department

This classification is used in various City departments. Under supervision, provides increasingly responsible administrative assistance within a City department by performing routine assignments in the administration of department activities and by performing responsible professional and technical work in the operation of assigned projects or programs. Coordinates and participates in the activities of complex programs and projects operated by the department. Assists in establishing procedures and makes recommendations for improvement and assists in the preparation of project and departmental budgets. May supervise subordinate staff. Writes reports, conducts surveys and organizational studies. Maintains records and statistical data. Performs complex clerical duties in conjunction with technical aspects of departmental programs and projects.

There is one (1) vacancy in the Department of Development Services. This is a HMEA position. Under supervision, provides administrative support within the City of Hartford's Division of Licenses & Inspections. Serves as the primary point of contact for residents, contractors, and business owners navigating municipal regulations, permits, licenses, and code compliance requirements. Manages front-counter and high-volume phone operations while accurately processing applications for building codes, housing codes, and various city licenses. Adapts at translating complex municipal procedures into accessible guidance for the public with high level of attention to detail while maintaining meticulous data integrity.

There is one (1) vacancy in the Human Resources Department: This is a non-union classified position. Under supervision, provides administrative support in the Civil Service Division of Human Resources. Assists with applicant and candidate inquiries by phone, email, and in person. Assists with the onboarding process for all new hires. Performs data entry, filing, and reporting as necessary. Assists in the management and organization of personnel and recruitment records. Prepares notices and documents needed throughout the recruitment process. Helps to identify missing documents, information, and/or discrepancies. Attends recruitment testing sessions as needed. Creates profiles and assigns training in the training platform. Reviews department procedures and makes recommendations for improvement. May work with social media platforms and other organizations to promote open positions.

The above essential duties and responsibilities are not intended as a comprehensive list; they are intended to provide a representative summary of the major duties and responsibilities. Incumbent(s) may perform additional related duties as required.

The hours of work are 40 hours per week. This classification is either a HMEA union position (Salary $53,281.02 - $68,504.28/Annually) or a non-union classified position (Salary $41,659.80 - $66,187.94/Annually) depending on where the position is located.

Position Duties

The examination will consist of a rating of your training and experience as contained on your application and may include a written test, an oral test, a performance test or a combination thereof. All parts of the examination, including tests and ratings, will be related to the requirements of the position. The examination is designed to measure:

Knowledge of:

Principles and practices of public administration as it relates to local government operations within the departmental function concerned.
Functions and technical procedures of the departmental programs or functions involved.
Microsoft Office applications such as Word, Excel and PowerPoint.
Basic principles of financial and budgetary management.
Practices and procedures of office management.
Research methods and techniques.

Ability to:

Plan, assign, and supervise the work of subordinate staff.
Establish and maintain effective working relationships with other employees and the public.
Express oneself clearly and concisely orally and in writing.
Maintain various records related to departmental work.

Physical Demands and Working Conditions: Work is performed primarily in an office environment with some travel to different sites. Incumbent may be required to work a flexible schedule, including evenings and weekends.

Minimum Qualifications

Open to all applicants who meet the following qualifications:

Graduation from a four-year accredited college or university with major coursework in public administration, business administration, political science, economics or closely related field, AND one (1) year of progressively responsible experience in a business organization or the public service.

Full-time administrative experience in the required area may be substituted for the above educational requirement on the basis of the following: one year of administrative experience is equal to one year of college.

A COPY OF YOUR DEGREE OR TRANSCRIPT MUST BE SUBMITTED WITH YOUR APPLICATION. A DEGREE OR TRANSCRIPT SUBMITTED WILL BE VERIFIED BY THE HUMAN RESOURCES DEPARTMENT.

If selected, you will be required to pass a physical examination administered by a City physician, a drug and alcohol screening examination, and a background check. If appointed, you will serve 3-12 months of probation. This examination and employment process is subject to all federal, state, and municipal laws, rules and regulations.

Other Qualifications

Application must be completed in its entirety, including required documentation. Applications without proper documentation shall result in your disqualification.
All correspondence and information concerning the application and testing process will occur via email, unless otherwise requested at the time of application.
Please be sure to check your junk and spam email for all recruitment communication.
Applications via facsimile or email are not accepted.

EMPLOYMENT PREFERENCES AND LEGAL NOTICES

Hartford Residency Preferred: Preferably be a bona-fide resident of the City of Hartford at the time of application. A completed City of Hartford Residency Affidavit including proof of residency as indicated on the RESIDENCY AFFIDAVIT may be submitted.
Veteran's Preference Form: Preferential Points may be given to Eligible Veterans. Must submit a Veteran's Preference Form, along with a DD-214 and Disability letter (if applicable) from the Office of Veteran's Affairs.
American With Disabilities Act: The Human Resources Department provides reasonable accommodation to persons with disabilities in accordance with the Americans with Disabilities Act (ADA). If you need accommodation in the application or testing process, please contact the Human Resources Department.
An Affirmative Action/Equal Opportunity Employer: The City of Hartford is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, veterans and persons with disabilities.

Supplemental Questions

I have attached a copy of my degree/transcript. (I understand this is required to be considered for this position and not attaching my degree/transcript will deem me not qualified).

Describe your skills with Microsoft Office applications:

None
Beginner
Intermediate
Expert

Describe your preferred office environment.

Provide an example of a time that you had to support a large team. How did you manage the multiple priorities?

Are you bilingual (fluent in English and Spanish)?

Required Question

Agency Information

Employer: City of Hartford - Human Resources Department
Address: Human Resources Department

550 Main Street

Hartford, Connecticut, 06103
Phone: 860-757-9800
Website: http://www.hartfordct.gov