Posted 2w ago

Administrative Assistant

@ Georgia Department of Public Health
Macon, Georgia, United States
$34k/yrOnsiteFull Time
Responsibilities:handling inquiries, performing data-entry, processing billing
Requirements Summary:High school diploma/GED and 2 years job-related experience. Performs clerical support, customer-facing duties, data entry, record maintenance, and billing. Proficiency in Microsoft Office/Excel and experience with the Digital Health Department (DHD) platform preferred.
Technical Tools Mentioned:Microsoft Office, Microsoft Excel, Digital Health Department (DHD)
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Job Description

About the Department

Pay Grade: F

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Who we are. We protect lives. The Georgia Department of Public Health is the lead agency entrusted by the people of Georgia to proudly protect lives and promote healthy lifestyles in diverse communities statewide. We are committed to preventing disease, injury, and disability; promoting health and well-being; and preparing the State of Georgia for responding to disasters. 
  
What we offer. As a member of the Georgia Department of Public Health team, you will join a passionate group of individuals who are dedicated to making an impact. No matter your role, you will individually contribute to protecting the lives of all Georgians while receiving a wide range of benefits, so you can:


  • Make a Professional Impact – Build your career where it matters and protect lives in the community where you live, work, and play
  • Enjoy Workplace Flexibility – Experience flexibility in how you work so you can be your best self for you and Georgia Residents
  • Work with a Dynamic and Diverse Team– Collaborative and inclusive way of working where employees share ideas and leverage collective strengths 
  • Achieve Career Longevity – Countless opportunities for continuous learning/development that support a long-term career
  • Take Part in a Hands-on Working Culture – Unique culture of active engagement and problem-solving, no matter your role
  • Feel Pride in Where you Work – Be part of making an impact in public health alongside dedicated people just like you

Come join our team! As an Administrative Assistant with Macon-Bibb County Environmental Health, you will join a dedicated group of public health professionals working to protect the health and well-being of communities across the state by supporting vital public health initiatives. This role offers the opportunity to make a meaningful impact, a great schedule, and a healthy work-life balance, allowing you to grow your career while maintaining time for what matters most to you.


Position Duties

The Administrative Assistant performs a wide range of clerical and administrative support functions, which include serving as the primary point of contact for the public for inquiries by phone and in-person, data entry, record maintenance, document preparation and assisting with billing functions.
 
 
Primary Duties & Responsibilities


  • Serves as a primary point of contact for the public when calling or entering the office

  • Provides general clerical support including data entry/maintenance, copying, faxing documents

  • Generates bulk billing for annual fees in regulated program areas

  • Collects and enters accurate information for facilities and complaints

  • Provides clerical support and excellent customer service to clients

  • Receives and directs telephone calls and faxes accordingly

  • Participates in all required training 

  • Helps with emergency preparedness response during declared emergencies

  • Performs additional duties as assigned.

Minimum Qualifications

High School diploma or GED and two (2) years of job-related experience.


Preferred Qualifications


  • Proficient in the core applications of Microsoft Office Suite

  • Advanced knowledge of Excel

  • Experience using the Digital Health Department (DHD) platform

Other Qualifications

The DPH Commissioner and agency leaders encourage all employees to engage in regular wellness activities and to make lifestyle choices that promote health and well-being. 

The use of physical activity breaks during the workday is authorized to support this philosophy and help employees meet their wellness goals. A maximum of 30 minutes of physical activity may be allocated per workday, typically in the form of two 15-minute breaks or one 30-minute break.

Employment Information

State of Georgia employees are subject to the rules of the State Personnel Board regarding salary.

DPH accepts educational credentials recognized by the Council for Higher Education Accreditation (CHEA) and/or the US Department of Education (DOE) as valid. DPH will contact educational institutions to verify degrees, diplomas, licensures, and other relevant credentials.

The candidate selected for this position may be subject to pre-employment drug screening and a criminal background check.

Relocation assistance is not provided.

In the event of an identified emergency, you may be required, as a term and condition of DPH employment, to assist in meeting the emergency responsibilities of the department. 

ADA Statement

DPH is committed to providing access and reasonable accommodation in its services, programs, activities, and employment for individuals with disabilities. To request a reasonable accommodation for the application or interview process, email include [email protected].

DPH is an Equal Opportunity Employer

_________________________________________________________________________________________________

Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered, but may not receive an interview.  DPH will contact selected applicants to proceed with the application process. Applicants who are not selected will not receive notification.

This position is subject to close at any time once a satisfactory applicant pool has been identified.

BENEFITS

Standard Benefits for Full-Time Salaried Employees
 In addition to a competitive salary, we offer a generous benefits package that includes a flexible schedule, training opportunities, health insurance, employee retirement plan (ERS GSEPS), deferred compensation, 13 paid holidays, vacation and sick leave, paid parental leave, dental, vision, long-term care, and life insurance.


 Standard Benefits for Part-Time Employees

Part-time employees are eligible to participate in the Georgia Defined Contribution Plan and receive paid parental leave.

Benefits



Standard Benefits for Full-Time Salaried Employees
In addition to a competitive salary, we offer a generous benefits package that includes a flexible schedule, training opportunities, health insurance, employee retirement plan (ERS GSEPS), deferred compensation, 13 paid holidays, vacation & sick leave, paid parental leave, dental, vision, long term care, and life insurance.
Standard Benefits for Part-Time Employees
Part-time employees receive the Georgia Defined Contribution Plan and paid parental leave.


Supplemental Questions







01
What is your highest level of education completed?

  • Doctorate's Degree
  • Master's Degree
  • Bachelor's Degree
  • Associate's Degree
  • Vocational/Technical Degree
  • High School Diploma/GED
  • Did not complete high school/Ged



02
How many years of experience do you have in an administrative/clerical support role? Please ensure this experience is reflected in your work history.

  • Less than a year
  • 1 year
  • 2 years
  • 3 years
  • 4 years or more



03
What is your level of proficiency in the core applications of Microsoft Office suite, specifically Excel?

  • Basic – Able to perform routine tasks using standard features with occasional assistance.
  • Intermediate – Comfortable using most features independently and creating/editing documents, spreadsheets, presentations, and shared files.
  • Advanced – Highly proficient; able to use complex features, troubleshoot issues, and create efficient workflows.
  • Expert – Extensive knowledge of advanced functions and capabilities; able to train others, develop solutions, and serve as a subject matter resource.



04
How many years of experience do you have using the Digital Health Department (DHD) platform?

  • None
  • Less than 1 year
  • 1 year
  • 2 years
  • 3 years or more



Required Question



Agency Information

Employer
Georgia Department of Public Health (GA)
Address

200 Piedmont Ave, SE

West Tower






Atlanta, Georgia, 30334
Website

http://dph.georgia.gov