Administrative Assistant (Part-Time)
25 Hours Per Week | Monday–Friday
Join a Mission-Driven Organization Making a Difference
JABA is seeking an organized, detail-oriented Administrative Assistant to support our team and help ensure the smooth operation of our programs and services. This position is ideal for someone who enjoys a variety of responsibilities, takes pride in accuracy and organization, and is passionate about serving older adults, caregivers, and the community.
As a key member of our team, you will provide administrative support, maintain records and databases, assist with authorization and reimbursement-related processes, and help ensure program operations run efficiently and effectively.
What You'll Do
Administrative Support
- Manage office operations including scheduling, filing, copying, correspondence, and office organization.
- Prepare and monitor invoices and other administrative documents.
- Maintain electronic and paper filing systems.
- Support managers and staff with special projects and operational needs.
Authorization & Administrative Coordination
- Serve as a point of contact for clients, caregivers, insurance providers, managed care organizations, and community partners.
- Answer phones and respond to inquiries professionally and courteously.
- Communicate with insurance providers and other organizations regarding service approvals, eligibility, authorizations, and reimbursement.
- Assist with tracking authorization deadlines and maintaining related documentation.
Data Entry & Reporting
- Maintain accurate client records within required databases and software systems.
- Perform data entry and quality assurance reviews.
- Compile, analyze, and report program data to support agency and funding requirements.
- Identify data discrepancies and assist with corrective actions.
Confidentiality & Compliance
- Safeguard confidential client and organizational information.
- Comply with all agency policies regarding data integrity, security, and privacy.
What We're Looking For
The ideal candidate is:
- Highly organized with exceptional attention to detail.
- Comfortable managing multiple tasks and priorities.
- Skilled in both written and verbal communication.
- Analytical and capable of identifying and resolving problems.
- Dependable, self-motivated, and collaborative.
- Able to maintain accuracy while managing deadlines and compliance requirements.
Qualifications
Required
- High School Diploma or equivalent.
- One to three years of administrative, office support, healthcare administration, human services, or related experience.
- Proficiency with Microsoft Office Suite and virtual meeting platforms.
- Experience with data entry and database management.
Preferred
- Associate's Degree.
- Experience working with insurance processes, service authorizations, healthcare, human services, or nonprofit organizations.
Knowledge, Skills and Abilities
- Knowledge of Medicaid authorization processes, insurance eligibility requirements, and reimbursement procedures preferred.
- Ability to communicate effectively with insurance providers, managed care organizations, caregivers, and community partners.
- Strong attention to detail when managing authorization deadlines, participant records, and compliance documentation.
Why Join JABA?
- Meaningful work that makes a direct impact in the community.
- Supportive and collaborative team culture.
- Flexible part-time schedule.
- Opportunities for professional growth and development.
- Inclusive workplace committed to diversity, equity, and belonging.
Equal Opportunity Employer
JABA is an Equal Opportunity/Affirmative Action Employer. Women, minorities, veterans, and individuals with disabilities are encouraged to apply.
If you are looking for a rewarding part-time opportunity where your organizational skills and commitment to service can make a difference, we encourage you to apply today.