Since opening in 1987, New Hope Treatment Centers has provided a welcoming and supportive environment for youth experiencing crisis through a relational approach to behavioral healthcare. The Administrative Assistant is responsible for providing high-level administrative and clerical support to ensure the smooth and efficient operation of daily business activities in the corporate office. This role supports reporting, organization, and general office functions while maintaining strict confidentiality and accuracy

Essential Duties and Responsibilities

The essential functions include, but are not limited to, the following:

· Manage front desk operations, including answering and routing calls, greeting visitors, and maintaining a professional and welcoming reception area.

· Manage and distribute incoming deliveries and assist with general administrative tasks.

· Provide administrative support, including scheduling, meeting coordination, and correspondence

· Maintain and organize records, files, and documentation (both electronic and paper)

· Coordinate and run office-related errands (e.g., supply pickups, deliveries, banking tasks)

· Plan, organize, and execute office events such as team meetings, celebrations, and staff functions

· Order and maintain office supplies and ensure the workplace is well-stocked

· Support management with special projects and day-to-day tasks as needed

· Prepare and distribute reports, summaries, and presentations as requested

· Assist with tracking invoices, payments, and general recordkeeping

· Monitor and order office supplies

· Answer phones and respond to emails and general inquiries

· Maintain strict confidentiality of Protected Health Information (PHI) and ensure compliance with HIPAA and organizational privacy policies.

· Perform other duties as needed/assigned by supervisor.

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Competencies

The Administrative Assistant must demonstrate competence in the following areas:

· Strong attention to detail and high level of accuracy

· Excellent organizational and time management skills

· Ability to handle confidential and sensitive information

· Strong communication and interpersonal skills

· Ability to multitask and prioritize in a fast-paced environment

· Problem-solving skills and a proactive approach

· Ability to work both independently and as part of a team