Responsibilities:

• Manages external callers and visitors, as well as internal contacts at all levels of the organization, providing assistance and directing inquiries with professionalism and courtesy
• Performs various administrative tasks, such as coordinating meetings and conferences, maintaining sign-in documentation, and other tasks as assigned
• Efficiently manages Community financial operations including accounts receivable and accounts payable activities
• Manages resident billing procedures, ensuring compliance with collection policies and maintaining record-keeping standards
• Provides human resource support to the Executive Director including assisting with interviews, new hire processing, onboarding compliance, and orientation
• Oversees modifications in resident and employee statuses, ensuring all records are kept up-to-date, organized, and compliant with policy and regulation
• Engages with residents and families in a compassionate and impactful manner, cultivating a warm and supportive environment where the values of love, compassion, and dignity are reflected in every interaction