The Administrative Assistant/Receptionist is the face of the organization serving as the first point of contact for visitors, clients and callers and plays a critical role in delivering a professional, welcoming and efficient workplace experience. This position serves as a central point of contact for internal staff and external visitors, providing high quality administrative support across multiple departments. The Ideal candidate is friendly, detail-oriented and capable of juggling multiple priorities with professionalism and grace.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Front Desk & Reception:
- Greet and welcome visitors, clients and guests in a warm and professional manner.
- Answer, screen and route incoming phone calls; take accurate messages as needed.
- Manage visitor management system (VMS) and guest badges according to company policy.
- Receive and distribute incoming mail, packages and deliveries.
- Support planning and coordination for internal meetings and interviews, including room bookings and lunch arrangements.
- Provide day-to-day support to employees and management and serve as a resource for general office inquiries.
- Assist with data entry, spreadsheet management and database management.
- Liaise with vendors, building management, vendors and service providers.
- Assist with onboarding new employees.
- Support People Operations with special projects.
- Handle confidential information with discretion and professionalism at all times.
- Perform general office tasks such as photocopying, scanning, and filing.
- Report immediately all suspicious and hazardous conditions to a supervisor.
- Understand and observe all safety guidelines and assure quality and safety by complying with all appropriate Click Bond policies and procedures.
- Assist in maintaining clean, orderly and hazard-free work areas.
- Able to work with minimal supervision, be a self-starter and be detail oriented.
- Other duties as assigned.