Administrative Assistant/Receptionist Job Description

June 3, 2026

Mission Statement

Our mission is to provide our investor clients with an acceptable return on their property investment, while also providing safe, comfortable, and affordable housing to our rental customers.

Vision Statement

We will strive daily to make Investors Management & Marketing (IMM) the most sought-after property management firm by both investors and renters.  We will do this by providing superior service to our customers and to each other as we professionally manage and improve our income producing properties.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following but are not limited to the job specifications contained herein. Additional duties or job functions that can be performed safely may be required as deemed necessary by supervisory personnel.

Primary Job Responsibilities

• Answering of phones and greeting of customers.
• Transferring calls to the appropriate department or person.
• Taking inquires and messages as needed.
• Collecting rent payments, recording, and depositing them into the correct resident accounts.
• Scheduling appointments for Leasing Agents.
• Assist staff with filing needs.
• Recording resident requests on tenant accounts and submitting work order requests.
• Keeping front office area organized and free of clutter.
• Keep waiting and leasing areas organized and free of clutter.
• Keep office supplies stocked and report any ordering needs to the Office Manager.
• Other duties as assigned.

Skills, Abilities and Knowledge Needed

• Excellent communication and people skills.
• Always displays professionalism.
• Organized and manages time well. 
• Excellent computer skills. Proficient in Microsoft Office (Excel, Word, and Outlook).
• Ability to take direction and absorb information quickly.
• Works well in a busy environment.
• Self-motivated.