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Posted 2w ago

Administrative Assistant

@ Thrive Behavioral Health
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Warwick, Rhode Island, United States
$20/hrOnsiteFull Time
Responsibilities:greeting clients, collecting payments, entering data
Requirements Summary:Associates degree (or equivalent) and 3 years related experience; strong Microsoft Word/Excel skills; excellent customer service; valid driver’s license and automobile insurance (or ability to obtain); ability to lift up to 25 lbs.
Technical Tools Mentioned:Microsoft Word, Microsoft Excel, Echo Software
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Job Description

ADMINISTRATIVE ASSISTANT

ACCESS SERVICES

FULL TIME – NON-EXEMPT

 

Thrive Behavioral Health, the Certified Community Behavioral Health Clinic for Kent County, has been delivering mental health and substance use services since 1976. Thrive Behavioral Health understands the benefits of delivering high quality, low-cost care for Rhode Islanders. Thrive’s unique programs and services are built on evidence based, person-centric care models. Our programs include: Adult Mental Health, Youth and Family, Substance Use, Housing, Teen and Young Adult, Court Ordered, and Crisis Behavioral Health. With more than a dozen locations across Rhode Island and more than 300 employees, Thrive is continuing to grow and meet the needs of the community.

 

General Summary:   Responsible for greeting clients and visitors, answer and disseminate switchboard calls, and collect and record first party fees. Verify and update client demographic and insurance information. Provide backup coverage for building Administrative Assistant as needed. Track identified services and create spreadsheets as requested.

 

Schedule: Mon-Fri, First Shift

Location: Warwick, RI

Salary: Starting at $20/hr, depending on experience.

 

Did you know… studies have shown that the number one reason a person chooses not to apply for a role is because they do not think they’ll be hired if they don’t meet 100% of the qualifications? Thrive understands that while certain criteria are requirements of the job, other skills can be taught to the right person. Please consider applying anyway.

 

Essential Responsibilities: 

  • Greet clients/visitors appropriately.  Excellent Customer Service Skills required.
  • Notify staff of client/visitor arrival.
  • Collect and record first party payments and track and manage client balances.
  • Verify and update client demographic and insurance information.
  • Ability to recognize emergency/urgent situations and respond quickly and appropriately by notifying clinical services.
  • Verify insurance coverage and data enter pay sources utilizing Echo Software.
  • Data enter and maintain clinical schedule utilizing scheduling Echo Software.
  • Track and create group lists for ongoing groups to ensure there is ample capacity for groups.
  • Call and confirm all clinical appointments.
  • Answer and disseminate all incoming calls.
  • Assist in special projects as assigned by supervisor.
  • Review e-mail account daily for new messages.
  • Carry and enliven a positive Thrive image consistent with the Thrive’s Guiding Principles and professional code of ethics.